Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Brisbane
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Scores according to KAYAK customer reviews
Cons: "Offer cappuccino along with coffee, tea, and juice."
Pros: "Yes comfortable flight"
Cons: "Toilets to be checked for cleanliness more frequently."
Pros: "Keeping time"
Cons: "There should be wi=fi."
Pros: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Cons: "Can't say."
Pros: "Supportive to my family needs traveling with 2 babies"
Cons: "I was offered an upgrade to 1st class, but not to my wife, I m thankful but had to decline the upgrade. I was hoping for more courtesy for an upgrade to us both as traveling couple rather than to one only"
Cons: "Thanks, good service"
Cons: "Handling and boarding at Schiphol was pathetic"
Pros: "Of the enormous amount of entertainment available, even I found something to keep me occupied."
Cons: "Perhaps boarding."
Pros: "Friendly staff at boarding and on flight. Very attentive."
Cons: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Cons: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
Pros: "Great food and entertainment and the service was exceptional."
Pros: "I had plenty of space"
Cons: "There should be more vegetarian options available. Crew were very slow in responding to my requests."
Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."
Pros: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"
Pros: "Footrest would make the flight just perfect."
Cons: "No footrest. Makes it a little uncomfortable for short people."
Pros: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Cons: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Pros: "I was upgraded to business class. Very nice"
Cons: "Poor service, host lied when queried on arrival documentation to avoid doing anything. Second person we asked was helpful and answered immediately. Plane was two hours late with no explanation or communication. I did not expect such a poor level of service and it my worst experience with emerits."
Cons: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. I could only pick my seat when online check in was allowed."
Cons: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."
Pros: "Outstanding service, extremely friendly, food was delicious, unlimited drinks including alcohol, tons of movies to watch for free, free headphones, free eye covers, free earplugs, free socks."
Cons: "The 16 hour flight"
Pros: "The food, crew and comfort were as good as can be on a 14 hour flight."
Pros: "Plane was almost full, had a spare seat in the middle. Meals were good. Staff were run off their feet but coped well."
Cons: "The flight from Brisbane to Dubai then to Barcelona was excellent compared to the return flight from Dubai. Dubai to Brisbane flight, seats were very uncomfortable, seat cushions were hard. Toilets ran out of paper and hand towels, I had to Inform a staff member. Cabin had a peculiar odour."
Pros: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."
Pros: "Great legroom, quiet plane, seat free next to me"
Cons: "Not much"
Pros: "First time on an Airbus and it was a much more comfortable plane. Seats were roomy with more leg room, entertainment was better."
Cons: "Pizzas were pretty bad. Biggest problem was the arrival airport. Dulles is a poor airport. The people movers at arrival for more than 400 passengers are really inconvenient. How 'bout using BWI instead?"
Pros: "Crew is amazing. friendly. Professional. Food is great. Comfortable seating."
Cons: "Inflight entertainment is a little stale. More recent movies would be great."
Pros: "Just about everything"
Cons: "Not much"
Pros: "Flight was comfortable, plenty of legroom, good entertainment options"
Cons: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Pros: "Flight crew was responsive and courteous."
Cons: "Seats are hard. Scrambled eggs were not edible."
Pros: "The plane was wonderful. Even in Economy, the seats were very comfortable with lots of room, both leg and seat. It felt like I was in Business Class of any other airline I've been on."
Cons: "My flight had a luggage limit of 30kg, which sounds good, until you find you pay per kilo, not per piece when you're over."
Pros: "First time flying in double decker plon"
Cons: "I would have been happy to receive points for travel on star alliance"
Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."
Cons: "The in-flight crew was rude and aggressive. Also there was no communication or announcement regarding the delayed flight. Food was substandard. We've had much better experience with emirates in the past. Next time perhaps we will opt for another airline ."
Cons: "I missed the first segment of my flight due to an accident and traffic on the way to the airport. I was asked to pay $1200 to get on to the next flight (without any warning that my subsequent segments will be suspended) so I bought an one way to Dubai from NYC. Then my subsequent flights were all suspended and I had to buy a new set of flights for the remaining of the trip. I didn't get to take any of the flights I purchased through Kayak."
Cons: "The service in business class was extremely poor. There was 1 male flight attendant who was extremely rude and refused to help when there were problems with the entertainment center. Several of the monitors/remote controls were not working. The lay out in the business class prevents you from getting up and out to go to the restroom when the person next to you is lying down and sleeping. The seats recline in a way that are not comfortable. The feet are still downwards. Overall, this plane's business class was not worth the money. I expect much more from Emirates."
Pros: "The flight from Dubai to NYC was great"
Pros: "Your airline is always striving to be ahead of the game. You are ON TIME, friendly and efficient. If you fly where I need to go I will fly Emirats!!!"
Pros: "Good service on the plane. They pretty much gave you whatever you asked for. No charge for beverages, etc., even alcohol. The food provided was very good."
Cons: "On the outbound flight, the seat bottom was very hard as if the cushion had deteriorated. My behind was killing me very shortly into the 7+ hour flight and I sat on my neck pillow, which wasn't ideal but helped a little. The seat on the return flight was more comfortable."
Pros: "Entertainment was very good. Enough variety to pass the time."
Cons: "The aisles were blocked a lot of the time making it hard to get to the toilets."
Cons: "When I was boarding on my 14 hour flight from Dubai to the US, I was briefly informed by the Emirates boarding staff that my seat had been changed. I had specifically chosen my aisle seat because I like to stand often on long flights, so I was concerned that it had been changed. When I tried to get more information from the staff member, he dismissively said "Ma'am, this is a good seat" and handed me my ticket without even making eye contact. There was no apology or courtesy of any kind. I ended up with a window seat and I had to crawl over two other people throughout the 14 hour flight to use the restroom or stretch my legs. I expected more courtesy from the staff for this kind of inconvenience and will rethink my flight plans in the future to avoid Dubai."
Pros: "Emirates is truly like no other airline, they cater to your every need and genuinely care about servicing you and your satisfaction. The crew is exceptionally friendly and pleasant. They do not charge you for every single thing like other airlines do. The food is restaurant qualify food and very filling. The in-flight entertainment channels are numerous and will not leave you wondering what to watch. I wish there were more legroom, but overall, an excellent airline that I would definitely fly again."
Pros: "Entertainment, lounge.."
Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."
Cons: "Crew could be more helpful with passengers food specifications and other related issues"
Pros: "Economy seats still comfortable"
Pros: "A passenger was felt sick ( breathing problem?? ) and crew members were very responsive to attend to him, by bringing in O2 bottle etc. Very impressive."
Cons: "The fish is terrible - no matter it is regular or low salt meal."
Cons: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Cons: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."
Pros: "Everything was great ❣️"
Cons: "✨Nothing ✨"
Pros: "Easy and quick boarding"
Cons: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
Cons: "flight delayed as usual"
Cons: "1h30 delayed as usual"
Pros: "Airport checkin crew sucked, in-flight crew were fantastic!!"
Cons: "They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??"
Cons: "The economy toilets were in a disgusting state half-way through the flight and a hostess told me not use Business Class toilets even though I was in Premoum Economy. The economy toilet was clearly a health hazard. Also, we were woken up for our 2nd meal 6 hours into the flight , with 8 hours to go"
Pros: "not too bad"
Cons: "not too bad"
Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
Pros: "Smooth and hassle-free flight arrived on time despite taking off almost 30 mins late."
Pros: "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Cons: "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."
Pros: "Staff very professional"
Cons: "Touch screen not working, no entertainment on entire flight"
Pros: "Smooth easy ride and great business class lounges."
Cons: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Pros: "Excellent service from the crew members and quality meals + snacks."
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "The excellent service offered by the Cabin Manager, Amy and her team. They cared about the needs of the passengers in the 15-hr long flight and responded quickly to requests raised by passengers."
Pros: "Great customer service."
Cons: "the person in front of me just laid down his seat for almost entire flight which made me to have no rooms people are switching seats without letting flight attendants to know. This is not fair for other customers"
Cons: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Pros: "caring flight attendant went extra mile to move people into better seats if they were available."
Cons: "people in lowest economy seats (back of plane) did not get an amenity bag (ear plugs, toothbrush, eye mask)."
Pros: "Crew was excellent with great service and appropriate amount of information from captain"
Cons: "Baggage return upon arrival not very good Also airline requirements of arriving 3 hours before flight is a cruel joke."
Pros: "The crew and pilots are always polite and professional."
Cons: "We were an hour late out of Chicago giving me only 60 mins to catch my flight to Manila...."
Pros: "The overall value is good."
Pros: "Smooth flight , crew members were good"
Cons: "Food and chair space The head set was in a sealed bag , when I opened it I found 2 white hair inside !!! The blanket was soiled with chocolate in a sealed bag !! Delayed flight for an hour without timely announcement"
Pros: "The airplaine Service Adequate food and good wines Very good entertainment"
Cons: "Nothing really"
Cons: "Food options"
Pros: "Cathay Pacific offers terrific service and decent food. The entertainment selection was good. Sitting in economy is tough for 14.5 hours unless you’re in a pod."
Cons: "Seats were a bit cramped, not a lot of legroom. The overhead bin for the middle row in aisle 64 is smaller than other bins."
Pros: "Food and attentive staff"
Pros: "It good."
Pros: "...except the plane was dirty (dirt all over the ceiling above me, long black hairs on the pillow they gave me) and one of the stewardesses had a bad attitude with me. Otherwise it was great."
Cons: "Plane not clean"
Pros: "Hospitality was good. PRO was excellent."
Cons: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Cons: "The crew manager shouted to me and my 1 year old boy during the flight as my son cried. They did not offer any help, my family got insulted and cried. The worst flying experience in my life, will never take that again."
Cons: "Food ,service , aircraft"
Pros: "Quick flight"
Cons: "Do not allow families with children to board first My entertainment system did not work"
Pros: "Airline staff so helpful and nice, sets had loads of space, I was seated at the back of the plane when they ran out of meals before our row, I said it's fine I'll just have bread rolls but she got me their staff meals yum, air hostess was so lovely"
Pros: "Entertainment system"
Cons: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Pros: "The food and snacks"
Cons: "More space on seats"
Pros: "Everything went as planned, albeit slight delay. Als good."
Pros: "Crew was cordial."
Cons: "Again, would it be possible to have more Christian-friendly movies?"
Cons: "Cobrar 45 euros por kilo extra no es normal"
Pros: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
Cons: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."
Pros: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Cons: "Boarding--but I never like the boarding process."
Pros: "Ice cream on the plane"
Cons: "my main course was not that tasty.."
Cons: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Pros: "Easy boarding!"
Cons: "Food could have been better"
Pros: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Cons: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."
Pros: "Great service."
Cons: "Nothing to complain about."
Pros: "Very impressed with the quality of the entire experience."
Cons: "Wishing there was free wifi connect."
Airlines flying from Louisiana to Brisbane have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Brisbane
Masks required on board, masks provided on flights from Louisiana to Brisbane
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to Brisbane
Testing for antibodies, testing for symptoms for flights from Louisiana to Brisbane
Waiving of change fees. Search flexible flights from Louisiana to Brisbane