Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Lisbon
Azores Airlines, TAP AIR PORTUGAL and Etihad Airways have all waived their change and cancellation fees on flights from Madrid to Lisbon. Confirm policies on booking site.
Etihad Airways and LATAM Airlines do not allow booking a middle seat on flights from Madrid to Lisbon.
The average direct flight takes 1h 15m, covering a distance of 513 km.
There are 573 (direct) flights between Madrid and Lisbon per week, averaging 81 per day.
In the past 3 days, the cheapest one-way tickets were found on easyJet ($31) and Air Europa ($40), and the lowest round-trip tickets have been found on easyJet ($58) and Air Europa ($76).
Azores Airlines (11 times daily), TAP AIR PORTUGAL (9 times daily), Etihad Airways (9 times daily) are the most frequent flyers on this route.
From Madrid to Lisbon, Monday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Lisbon back to Madrid , the best deals are generally found on Friday, with Wednesday being the most expensive.
When flying out of Madrid you will be using Madrid Barajas, often referred to as Madrid Airport. You will be landing at Lisbon Humberto Delgado, also known as Lisbon Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Madrid to Lisbon.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Lisbon from Madrid is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Lisbon with an airline and back to Madrid with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Lisbon from Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Food was served warm. Perhaps the menu could be better, but it wasn’t bad."
Pros: "Great attentive crew."
Cons: "Boarding has no groups, seats are small"
Pros: "Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home."
Cons: "Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country."
Cons: "crew at the gate."
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "All great!"
Cons: "if my luggage would of arrived with me, Swiss airlines left behind 2 of 4 pieces of luggage in Zurich! I hope I can get them back!"
Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."
Cons: "Flight was delayed and missed 2nd flight due to delay"
Pros: "Great. Very smooth and comfortable!"
Pros: "Crew was amazing"
Cons: "This flight often arrives late so it is difficult to get to your hotel"
Pros: "The flight was good. Fairly good food"
Cons: "Made me check my bags on my way back for no reason"
Pros: "crew are well trained"
Cons: "chicken dinner was not tasty at all"
Pros: "Again boarding was smooth"
Cons: "The seats were terrible"
Pros: "The crew for the most part were courteous."
Cons: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."
Pros: "The situation so comfort"
Cons: "The limited wifi connection"
Cons: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."
Pros: "Very attentive staff, good food and drinks."
Cons: "We paid for upgraded seats that were still very tight."
Pros: "good flight didn’t have any problems"
Cons: "Small seats only 2 bathrooms,"
Pros: "Everything, but the lack of entertainment."
Cons: "The lack of entertainment."
Pros: "Service and food where good."
Cons: "Sound only came out of one side of head phones, tried multiple sets."
Pros: "I am very satisfied and I will recommended it to my friendships"
Pros: "The crew was very friendly and helpful."
Pros: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."
Pros: "Nice staff"
Cons: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."
Pros: "On time and friendly service"
Cons: "Poor selection of films, cramped seats and mediocre dinner"
Pros: "Comfy seats, free drinks, pretty good food. Excellent flight attendants and an eloquent pilot."
Cons: "The bar between the seats is not going up all the way"
Pros: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."
Pros: "The crew on board was kind and polite when they had to deliver bad news"
Cons: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."
Pros: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"
Pros: "Great flying with Swiss!"
Cons: "seats were a bit tight! otherwise, great!"
Cons: "the flight late and i was missing the conection flight to Israel :("
Pros: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Pros: "Decent food, for airline food. I was not expecting anythoing for the 3 hour flight,. Included beer/wine/spirits helps a lot."
Cons: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."
Pros: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Cons: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."
Pros: "The food"
Pros: "Food, service"
Cons: "Room in economy"
Pros: "I appreciated the big meal, dinner, about 2 hours into the flight. Nice to have real metal utensils, not plasticware, to eat with. The 'breakfast' for the overnight flight was more of a throwaway: muffin, granola bar, fresh fruit cup. Nice to get wine, or maybe beer(?), with dinner at no extra charge, served from regular wine bottles, not individual-serving containers."
Cons: "$35 per flight leg (Lufthansa policy) to choose seats was distinctly annoying. I didn't know when I booked the flights, so the surprise $70 add-in (for round trip definitely would have figured into the price/schedule choice in the first place."
Pros: "the Crew, the meal, the seat at the window"
Cons: "the late and the not very good Information about the late in Madrid"
Pros: "The children had easy entertainment at their hands. The planes were clean and comfortable. The food had a Swiss touch and the chocolates are always welcome in my family."
Cons: "The food was terrible, boarding was chaotic, only ten movies to choose from."
Pros: "Friendly flight attendants. Great food"
Pros: "The crew was lovely."
Cons: "The seats were very cramped."
Pros: "the crew members were patient , helpful. Food presentation and taste were good."
Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."
Cons: "Klm is the best, even on a 40min they served small breakfast."
Cons: "Wifi on klm"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Pros: "Staff were professional and polite."
Cons: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "Everything was good"
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Slow service."
Cons: "Better communication!"
Cons: "Staff rude and short"
Pros: "The crew"
Cons: "Seat comfort"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Cons: "Not enough leg room"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Cons: "You are almost always late!"
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "The entertainment options were good."
Cons: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Nice flight, nice crew, and a nice experience."
Pros: "Sandwich was incredibly tasty (although not much filling)"
Cons: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Pros: "The crew were pleasant"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "Speed, crew, and reliablity."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "Friendliest economy class service I've ever encountered."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed the plane didn't have wifi / USB"
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Cons: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"
Pros: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Pros: "KLM food and service are great"
Pros: "Leg room. Smiles of the cabin crew."
Cons: "Not enough selection of Electronic Dance Music. Lol!"
Pros: "Got from one place to another"
Cons: "Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!"
Cons: "We Flew business class. Very ordinary."
Pros: "Nice plane, good food"
Cons: "Our flight was delayed an hour out of Denver and then 4 hours delay out of London to Lisbon. And, after that long delay they didn't even offer free water."
Pros: "Nothing. The fact that I booked my ticket via British Airways, but operated by Iberia made my situation very confusing. Iberia didn't offer me a connection flight from MAD to VLC when there was a 6 hours delay from JFK to MAD."
Cons: "Partner airline should have a better process to help customers when the help is needed the most! There was neither ownership nor responsibility held accountable by Iberia to help me find a connection flight between MAD to VLC. I had to pay for a Renfe ticket on my own to get to VLC - Nightmare!"
Cons: "Every think was ok"
Pros: "British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere."
Pros: "Usual BA welcome"
Cons: "Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left."
Cons: "We had three legs on our trip and had to work with Cust Srv at each airport for the next flight"
Cons: "British air wouldn’t let me carry on OR check my guitar, so I was forced to give it to a homeless man at the Madrid airport in order to make my flight. FlyUs was no help at all, neither were BA, AA, or Iberia. Worst travel experience of my life and I’ve traveled the globe with guitars. Luckily it was an inexpensive instrument."
Cons: "Was not offered a drink whole others around me were. Don't know why."
Cons: "Delays delays and delays"
Pros: "I liked the ability to check in online. Check in staff could be a little bit friendlier. Flight crew were fairly pleasant. Entertainment on board was excellent."
Cons: "I disliked the fact that when I tried to download my boarding pass on to my BA app, it told me there appeared to be an issue with at least one of my travelling documents when this was absolutely incorrect (was travelling with a valid British passport). I had no problems whatsoever at the airport at the check in counter. Also, the boarding gate was slightly chaotic. Most people didn't know which queue to join at the boarding gate. Some form of clear explanation when you arrive at the boarding gate would be helpful."
Pros: "Cabin crew was nice and accommodating for passengers"
Cons: "Lack of leg room"
Cons: "Overbooked. Bumped off - next flight more than 7 hours later."
Cons: "No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful."
Cons: "my trip to England was a nightmare starting with American Airlines not being able to find my flight or my name in the system. It was worse on the return from Gatwick. They also couldnt find me in the system and i blame it all on this Kayak travel site. I will never again use Kayak !!!!!!!!!!!!!!!!!!!! my trip was a nightmare."
Pros: "One of the staff members at the gate was very courteous and kind when we were late to the counter."
Cons: "At the check-in counter, there were two lines. One that showed Madrid and one for last minute flights. It appeared to be the same line where others were waiting for flights that left at the same time. We were standing in line for 25 minutes for check in before being told it was the wrong line. There was a charge even beverages, which was unexpected."
Pros: "The seats assigned."
Pros: "The entertainment was surprisingly good."
Cons: "The seating was tight."
Pros: "British Airways rescheduled our flights. The BA website was easy to find out how to claim additional costs incurred from the rescheduled flight."
Cons: "The flight was rescheduled within 18 hours of departure. We were in Spain on vacation which meant attempting to figure out how to get home with Iberia at the Madrid airport, who helped but was super agitated with us the entire time. When we asked for advice on how to proceed, as this has never happened to us before, they just kept telling us it was British Airways fault and that they had no answers for us. This took about two hours plus an additional hour back at the hotel to cancel our reservations in London and figure out how we were going to get reimbursed for the extra night at the hotel and additional costs. It would've been nice to get all of this information in an email, with the new ticket and instructions on how to claim the extra costs instead of us running around and taking time out of our vacation."
Cons: "Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle."
Pros: "Felt room in spite of being in coach. Friendly flight attendants."
Cons: "Flight delayed & on a 2+ hr flight you don’t give anything free to drink. What a sorry airline. Not even human."
Pros: "Whenever they transferred me to Iberia airways"
Cons: "Departure ticket problem (they were never issued) - delayed flight from Madrid to London -missed my connection -delayed flight from London to atl -sadistic and uninformed staff at the London airport, they literally laughed at my face! -stuck in D.C. For the night because there are no more connections to atl due to (again) delayed flight. -outdated aircraft. -no available internet -not even phone chargers. Never will fly with British airways or buy ticket through kayak."
Cons: "THE FLIGHT WAS CANCELED. I HAD TO MAKE CHANGES FOR MYSELF AND PARTNER. THE CHANGES REQUIRED ME TO CHANGE TO FROM A BRITISH AIRWAYS FLIGHT TO AN AMERICAN AIRLINES FLIGHT. MY TIME FRAME WAS EXTREMELY TIGHT SO THAT I COULD MAKE THE FLIGHT FROM MADRID TO CHARLOTTE AND ON TO DENVER. FINNAIR REPRESENTATIVES WERE NOT HELPFUL. FINNAIR DIRECTED ME TO GO TO THE IBERIA DESK WHO ASSISTED ME WITH THE PROCESS TO FLY AMERICAN AIRLINES FLIGHT."
Pros: "We did not go to Madrid due to BA's IT problems. Could not find an alternative flight."
Pros: "quick luggage delivery in Lisbon"
Cons: "3 hours standing in British airways and Iberian airways ticket and checking counters to get alternative flights. They could not do the "entire change" and required that we wIt in line after line. Will be a full 24 hours until the entire trip is complete. Would have been nice to at least sit in the empty first class seats on the transatlantic flight with my party as a bit of customer service. Wondering how many hours other had to wait for alternative flights because they did not use the first class seats as an alternative."
Pros: "Arrived safely at my destination."
Cons: "I was offered free tap water. No way to treat passengers."
Pros: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Cons: "BA service is basically Ryanair now, but more expensive."
Cons: "They don't offer even water"
Pros: "Quick flight. Nice crew"
Cons: "The fact that there was no free food and drink on the flight."
Cons: "The old flight attendants, are entitle, rude, racist (from a flight I encountered from China to America, "One claiming Chinese are so annoying to deal with"."
Pros: "one of my employee was left at Spain because his information wasn't found in the your sistem. he is still in Spain and His name is Julio Cesar Paul."
Cons: "Non-stop from Madrid to Philadelphia was canceled apparently because of a computer problem and then I was rerouted through Amsterdam with an extremely short connectios which in turn meant that baggage did not make it and was opened and damaged !!! BA clearly at fault. BA Reservations agent suggested to enter a complaint"
Pros: "Was upgraded to business in my first leg."
Cons: "The flight was late, so I was going to miss my connection. I do not appreciate having to wait three hours just to get a new route, and much less the Iberia staff working "on behalf" of British Airways, blaming BA, the system and what not, and being unable to answer straightforward questions such as, Can you give me the confirmation number for the last leg of the flight so I can get a boarding pass in the United Airlines app. Uncommonly ignorant (I speak Spanish as my native language, so that was not the barrier) and uncommonly rude."
Cons: "That after waiting 2 hours for checking in due to airline system issues, we were told that they would book us on a later flight but gave us already late boarding passes for a flight that had left"
Pros: "Same as before. But I flew with Iberia."
Cons: "The seats in standard economy were the worst/most uncomfortable seats I've ever sat in on an international flight."
Pros: "Clean and newer plane"
Cons: "Row 6 seat C (aisle)... The curtain for biz class needs a better hook so that it doesn't rest on the legs of the person in that seat (6c)"
Pros: "The flight was comfortable and my husband and I felt really safe. Both the take off and landing were smooth as silk. Thank you, British Airways--the flight and everything about it was wonderful!"
Cons: "El dia 27/marzo/16 volamos mi esposa, 4 hijos y yo de Madrid a Londres vuelo # 459, el cual llego tarde y perdimos la conexión del vuelo DIRECTO a San Diego # 273, nos mandaron vía Chicago y volvimos a perder la conexión a San Diego por pura lentitud del personal de British, teniendo que dormir en Chicago, nos dieron hospedaje y 100 dlls para cenar para 6 personas (gaste lo doble). Al día siguiente, estuve cerca de 90 minutos batallando para que me imprimieran los pases de abordar porque supuestamente British no había pagado los boletos a American Airlines. Les pido me recompensen con boletos redondos por todas estos inconvenientes. Saludos y gracias, Fernando Vizcarra"
Pros: "Lots of restroom, friendly staff."
Cons: "Food wasnt great. They announce that a english breakfast or omellete will be serve , but had a wrap instead. I delected tomato mozarella wrap and there nothing much in it. Mostly just a wrap. Disappointed on this. The lunch or dinner was good enough."
Pros: "Stewardess was very pleasant and managed youth group behaviors well!"
Pros: "Location in the aircraft"
Pros: "Ease of location of airport"
Pros: "I like that the plan was pretty much empty allowed for leg room and space, plus the flight was fast !`"
Cons: "one male member on the crew was a bit rude but the ladies where awesome"
Pros: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Cons: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."
Cons: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Pros: "Boarded on time, flight crew was friendly, nice amenities like pillows, headphones and blankets."
Cons: "The food was ok could be better and WiFi didn’t work."
Cons: "The check in process is terrible and very inefficient."
Pros: "The flight went as expected. there were no surprises."
Pros: "We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane."
Pros: "Got In ahead of schedule"
Cons: "The boarding process"
Pros: "Same as the first flight. Great luggage transfer."
Cons: "Middle seat"
Cons: "Sits are too tight. Honestly impossible to be comfortable"
Cons: "The plan was too small."
Pros: "Nothing in particular. Very standard."
Cons: "Before boarding, crew member had each of us throw our carry on luggage through a hole in the wall (no, they didn't help), down a chute (yeah, a slide... not a motorized belt or anything), watching our luggage hit the ones below. No one was below to catch them, and we saw them slamming into each other, some falling on the ground. Highly disturbing!"
Pros: "Great and on time"
Cons: "Nothing all good"
Cons: "The stewardess spilled coffee on my leg and didnt apologize. then after bumped me in the head with her elbow and did not apologize."
Cons: "Seats too close together for any kind of comfort level"
Pros: "Todo ok"
Cons: "The flight crew only cared about their first class passengers."
Pros: "Very limited - no vegetarian option. Was not enough quantity. No snacks in between"
Pros: "Easygoing friendly staff"
Cons: "I really enjoy flying in your airline"
Pros: "Quick boarding."
Cons: "No movies or videos. Children crying and screaming."
Pros: "On time"
Cons: "EVERYTHING was a charge Water wasn't even offered."
Cons: "There was no complimentary water or beverages"
Pros: "I did a up grade To bisnees an it was very disapointed"
Cons: "NO HUBO ENTRETENIMIENTO, EL AVION NO LO TENIA. EL PASAJE SE SENTIA INTRANQUILO . Y ESO HACE QUEEL VIAJE RESULTE MUY MOLESTO. ALICIA"
Cons: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."
Cons: "Waiting for luggage at JFK."
Pros: "The aircraft was clean"
Pros: "Departed and arrived on time."
Cons: "Was charged for coffee."
Cons: "I am still waiting for my luggage."
Pros: "Llegamos antes de lo esperado"
Cons: "La comida es terrible. Me enfermé con un rash todo el cuerpo posiblemente por la comida."
Cons: "Kept us waiting for five hours"
Pros: "They had a lot of movies and games on board. Meals and drinks were free along with blankets and pillows."
Cons: "The man at the front desk failed to scan my bag when I checked it in. My bag is now lost and I have not been contacted yet."
Cons: "At the airport (Madrid) too long to get to the Gate. Line for baggage, security and passport. It took more than two hours to get to the gate. Personnel too slow and passport check in moody day."
Pros: "Got to my destination"
Cons: "Many passengers luggage and mine did not arrive. Had to wait over 8 hours to recieve it."
Pros: "Got my vegetarian meal which was good"
Cons: "They lost my luggage on my return flights which ruined my holiday"
Pros: "Professional staff."
Cons: "There were a lot of english speaking passengers. Some announcement were translated in English and some were"
Pros: "Nothing at all."
Pros: "Everything was ver y nice."
Cons: "to hot"
Pros: "Spaciousness of aircraft, comfort of aircraft (vibration, noise)"
Pros: "That I got to my destination as planned. I don't know who likes being cramped in a sit with strangers for 8 hours but it's obviously better than traveling by sea or land for such a long journey."
Cons: "Small space."
Cons: "My bag was lost. Still waiting for it."
Cons: "i didnt have my own tv screen"
Cons: "Was late Inlike other airlines. Iberia wont even give ou free snacks"
Pros: "On time"
Cons: "Staff rude. Had to pay for everything, including drinks"
Pros: "Good service, friendly staff and easy boarding process, good food and on time departure"
Cons: "No complaints"
Cons: "Nothing, it was better than most other airlines"
Pros: "2 free checked bags"
Cons: "Very long wait time."
Pros: "Flight was canceled"
Cons: "Flight was canceled"
Pros: "The flight was fine no problem"
Cons: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."
Pros: "Flight didn’t happen"
Cons: "Transfer to other airline was abysmal"
Pros: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Cons: "The entertainment could definitely be better. Newer screens, and more options."
Pros: "Extremely friendly flight crews, never hesitate to help with a smile on their face!"
Cons: "The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight."
Cons: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"
Pros: "The crew were very friendly and attentive, there was a delay to boarding and departure but they were very apologetic about it. Service was attentive on the plane and bags promptly delivered at the baggage carousel."
Cons: "I upgraded at the airport to Executive class, which is really a bit of a scam to be honest. It’s just the first two rows of the plane and the middle seat kept free... the seats were no different to economy. Not worth the 109€ upgrade fee."
Pros: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Cons: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."
Pros: "The crew was nice in the cabin."
Cons: "The Check in people were insanely rude. They made me pay 50 Euro for my carryon. The size was fine but it weighed more than 7 kilo. There was no problem outbound and plenty of people had bigger carryons"
Pros: "Punctuality, service and confort"
Cons: "There wasn't food or entertainment. Might want to add NA as an option in those categories"
Cons: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."
Cons: "The marked delay"
Pros: "The pilot could fly the plane."
Cons: "The servers were rude."
Pros: "Nice staff"
Cons: "Nothing to eat, not even paying."
Pros: "I was very comfortable with empty seats in my row."
Cons: "No entertainment facilities."
Cons: "Bags didn’t arrive"
Cons: "Plane too small and doesn’t have the thing to charge my phone"
Cons: "had to pay bag fee, though website said 1 hold bag was included!"
Pros: "Nice plane, friendly and helpful staff... good service"
Pros: "Check in app"
Cons: "Non-reclining seats"
Pros: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Cons: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."
Cons: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."
Pros: "Very good regional airline; good service; luggage arrived!"
Pros: "La atención del personal es bueno."
Cons: "Los asientos no se pueden reclinar, muy duros."
Pros: "seat very comfortable...excellent entertainment choices"
Cons: "crew were Zombies at best....invisible otherwise.....food and beverage choices abyssmal"
Pros: "Excellent service on board and at the ground... Very convenient United conection in the US :)"
Pros: "Professional and comfortable"
Pros: "The plane was newer and clean. The flight left and arrived on time."
Cons: "On a non- stop flight from Madrid to Portugal which I checked in 2 hours early for my bags and those of 15 other people were LOST.I did not receive my bag for 28 hours! They only deliver once a day. Additionally, they charge extra for everything you can imagine. Any weight over their limit is 105 euros."
Cons: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."
Cons: "Wait for boarding"
Cons: "bad checkin. just trying to get more money for baggage.."
Pros: "Their system updates you with messages on gate changes and times. Staff is very friendly and professional. Planes are clean and seem well maintained."
Pros: "Short flight & delayed departure, but arrived in time to make our connection. Crew helpful."
Cons: "Madrid Airport security check opened all carry-on baggage and containers with medications."
Pros: "The crew was nice and helpful"
Cons: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."
Cons: "I'm vegetarian and I can't chose the option when I made the checkin"
Pros: "Flight landed on time. Crew was friendly."
Cons: "Flight was late taking off."
Pros: "On time, good service."
Pros: "The crew was absolutely great which jump started the flight. The food and all the available movies and games were great too."
Pros: "They served drinks and were friendly."
Cons: "Really slow and inefficient boarding process."
Pros: "They lost my luggage. What else is there to tell?????"
Cons: "They lost my luggage. What else is there to tell!!!!"
Pros: "New airplane, spacious legroom, usb and power outlet"
Cons: "Flight was delayed"
Pros: "Free checkin luggage"
Airlines flying from Madrid to Lisbon have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Madrid to Lisbon
Masks required on board, masks provided on flights from Madrid to Lisbon
Social distancing seating
Middle seats unavailable to book on flights from Madrid to Lisbon
Testing for antibodies, testing for symptoms for flights from Madrid to Lisbon
Waiving of change fees. Search flexible flights from Madrid to Lisbon