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I had first class service from them. A little late taking off, but no major problem

More facilities to transport to the gates......felt too much walking distance

The made us waiting and held our passports and boarding pass making us miss our flights

The staff at the check in lied. I requested aisle seats he said he gave me aisle seats. In actuality he only gave me aisle seat for 2 hour Karachi to Doha flight. From Doha to Dallas flight he gave me middle seat .

I didn't understand why I got dropped off at departures on exiting the plane at Doha aiport. I had to find my own way to immigration/baggage reclaim which wasn't easy as staff in the departure section just tell you ti scan your boarding pass. This was very poor b qatar Airways. I spent 2 hours soyung this out and once I got to get my suitcase it was delayed. So instead of getting to the hotel at about midnight I got there at three in the morning. I wonder why I upgraded to business?

Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.

Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless

The business class experience was awesome - I will be using QATAR airways again and it'll be business class again - appreciate the privileges afforded to the business class clients - thank you.

There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.

They ran out of some of the popular food items. 😞

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.

They charge me for luggage which is was included on the ticket

Good aorcraft 777 but Worst food ever Breakfast was a bû’with matonnaise… Staff was nice but invisible most of the flight

No birding was given for next trip on same carrier, food was very moderate.

We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came

Lost luggage, 2 bags were badly damaged and one of the bags came open.

Sky priority means you get to use the KLM business Lounge.

I did not like anything, first time I use company and for sure it will be the last time, they charge for simple operations that any other average airline wouldn't charge.

The good thing is the flight was on time and the crew was really nice. They can work better the arriving with staff

GOL made the flight experience a true delight. Everything was smooth, from the check in process, to the disembarking moment.

Boarding was very expedite. The chairs are fixed you can't rest comfortable during the flight.

My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.

They could offer free food and drink like other international flights.

They could offer food and drink without having to pay extra for it,

Flight departure late. Got late in Colombia making us take a different flight next day. Avianca airport crew messed up my ticket so when a I got in Brazil I didn’t have a ticket for my destination. Had to buy a new ticket out of my pocket.

My international flight from LAX to Argentina had one free check in bag included in the price I paid, however your crew in LAX made me pay $95 USD to carry it on! Please note I had only on small size luggage (carry on size) and one backpack. I demand my $95 USD back that you guys charged me illegally in LAX.

The worst airline, the crew so mean and rude, everything was a nightmare, if I start to write, I'll never end

My luggage never arrived in Miami; still waiting a day later.

Iberia personnel on the ground is so rude. I would think twice in the future before booking another Iberia flight

Seats, comfort level ugh. Crew was not attentive, only to coach

All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines

The entertainment system got stuck in the ABBA music channel. The headsets were not loud enough. My pre purchased aisle seat was not honoured

it would good to have at least something to drink...

I can’t comment on food as it was necessary to buy it. No entertainment.

Everything was fantastic except the Iberia website and app… they left a lot of questions and induced much stress. But once on the plane, all was awesome.

Premium economy class is pathetic. Rubbed shoulders with passenger next to me all flight. Only about 20 passengers in that class but they ran out of one food option shortly after started serving the main meal. Flight attendant was curt and acted annoyed when asked any questions.

My flight with I berira was okay byt the lost my bags I still dont have them also the transit flight was so no comfortable so I dont think will go with them throught and transit flight again

Very BAD crew service They ignore at all any call for service . Very rude from the check in process to all the tripularion members in the fight .

Extremely efficient and incredibly friendly staff. Very organized to board and to de-plane. They were all very attentive during the flight.

Boarding, crew and flight were very smooth and efficient. It was a bit difficult to understand the announcements on board, but it is a minor thing. What was quite bad was the very long time it took to retrieve the luggage at the Frankfurt airport.

Service on plane was appalling. Cabin crew did not want to help with anything. Window darkening screen did not work so we had to sit in the sun for a few hours until it went down. TV screen did not work and cabin crew just shrugged their shoulders and did not care. We waited for over 2 hours for headphones so we could try watch one screen between 2 people. We had to go to back of plane to request basic water as crew never responded to call request. Will be letting many others know to warn them off ever using Air Europa. Total disaster of their own making

Terrible app. Working off paper stickies for seat reservations doesn’t work anymore.

I like Air Europa in the way you make passengers feel important, well attended the whole trip.!It was first time in your company and hope I can repeat this experience many more times!

Place above head to place the rucksack in is smaller than in other planes, so it needed to be located under the front seat.

Great experience, I just wish airline seats were more comfortable in general.

Onboarding process and crew was excellent and efficient, Information display was great. Keep on the good work and same standard. Nothing to change.

Totally unprofessional crew, lack of empathy and disrespectful responses. Flight got delayed for Mechanical issue for 3 hours got on the runway then back, then disembarked and just waiting with no one explaining anything and missed my connecting due to that.. the crew total lack of professionalism is totally unseen anywhere.