$341 Find Cheap Flights from Melbourne Avalon to New Zealand – Compare and Save

Smooth flight with great staff shame about the hard seats

Knees in back from passenger behind, limited seat pockets, no entertainment.

The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.

Flight was delayed both directions but once in the air was ok. Boarding out of Melbourne is just a mess.

Delayed twice. Poor communication and people made to change gates too often.

Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!

There's a reason why fare is cheap, no amenities.

I got to the airport earlier than I expected, and they let me change to an earlier flight with no trouble.

We were visiting from California and did not know Melbourne. When we arrived at the main airport, where we also arrived when we flew in, we found to our horror that we were at the wrong airport! There was no obvious to us indication that there were two airports that Jetstar flew out of in Melbourne, or even that there were two airports. The staff tried to find us seats to Sydney but none were available, so we got an Uber and went to the other airport and managed to catch the original flight. The staff were great and very helpful, including figuring out how to check what bag to not have to pay extra for the luggage. I was contrasted with Ryan Air that we had flown with in Europe a few months previously and been treated as cattle and no smiles, no help, just line up and pay. We were impressed by the friendliness and the help extended to us.

Plane was more than 3 hrs delayed as the only plane on that day. Had to wait 1 hrs in the plane which was very unpleasent.