Daily cleaning, installation of cabin HEPA filters on flights from Melbourne
Emirates, Qantas Airways and Jetstar have all waived their change and cancellation fees on flights from Melbourne Avalon to Worldwide. Confirm policies on booking site.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from Melbourne up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The crew were great it was on time and overall fabulous"
Pros: "Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile."
Pros: "Good entertainment, tasty food, easy boarding and disembarking"
Pros: "Good crew, efficient and pleasant"
Cons: "1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?"
Pros: "Excellent food and service."
Pros: "Crew were great"
Cons: "Not enough toilets - always a queue. More leg room."
Pros: "Food was ok."
Cons: "More information about the ongoing delays. Cabin crew seemed aloof."
Cons: "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"
Cons: "very cramped"
Pros: "Food and comfort of the seat"
Cons: "The USB charger, the whole entertainment, anything on the remote including light control and bell, stopped working! I wasn't given enough attention, i had to chase the crew a few times, it was a 14 hour flight with nothing working, miserable experience. I was offered a window seat, which i hate, without considering to give me an upgrade. I was given 5,000 Qantas points, i don't know if they can be moved to my AVIOS."
Cons: "Took forever to disembark from plane"
Pros: "Food was good. Crew was very accommodating."
Cons: "Very cramped seating. Trouble with iPad service."
Pros: "Food was good."
Cons: "I am tall so the seats a really a little close together. It was particularly bad when the person in front reclined full for a sleep."
Pros: "The Qantas lounge in Singapore is very nice. Nothing special relative to some others like Cathay, but lots of showers and good food are the key for a stopover, and the Qantas Lounge has that. The meal options are better out of Singapore than coming in to Singapore, The "order ahead" breakfast concept, where you place your order for breakfast when you board has it pros and cons. The personal service is nice, but one needs to know almost 12 hours ahead of time what they feel like eating. Overall a positive, but for me, it's hard for me to anticipate my appetite. It was my first A380 flight (together with the Sydney - Singapore leg), and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful."
Cons: "Mostly an issue with security, two separate very long lines. The lines are marked priority and economy, but those are not adhered to. The seats in business class are not very comfortable. I feel like I had more comfortable seats 15 years ago on BA, and the world has come a long way since then. The planned upgrades are sorely needed."
Pros: "Entertainment Options"
Cons: "Confusion in boarding"
Pros: "Comfortable seats, good food choices, great service."
Pros: "Excellent service and helpful staff."
Cons: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."
Pros: "Excellent value for money, great food which is normally a no no for me, Charming and attentive cabin crew service, making a journey enjoyable !"
Pros: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Cons: "Quantas Flight was cancelled going down and also back."
Pros: "Staff were friendly but emeriates offer a much better overall service"
Cons: "Long wait times onew calling quantas customer service"
Pros: "Flight ran on time Cabin staff good"
Cons: "Insufficient leg room for normal sized person Food choice poor Maybe seat backs could be fixed in place (as in the US)"
Pros: "On time, good food, flite staff and attendants were friendly and helpful."
Pros: "Variety and regular serving of food. Great entertainment. Very friendly staff."
Cons: "Everything was great - a bit cramped in the seats when people recline, but as expected on all airlines."
Pros: "Were able to create an allergy friendly meal for my daughter on board, even though the information we called and provided ahead of time was lost."
Cons: "Economy class seats are too cramped for such long haul flights."
Pros: "Great crew, meals were good."
Cons: "Flight delayed three hours."
Pros: "Mobile checkin, e-boarding pass, straight to the gate!"
Pros: "the size of the aircraft and leg room in coach."
Cons: "I had ordered a special meal which was never delivered. I also don't like the weight restriction for carryon luggage. I got from the US to Australia without my luggage weighted and carried it on, but on my return to the US was told I had to check it. DO NOT like checking luggage."
Pros: "Friendly Service and free drinks"
Cons: "Long flight"
Cons: "My seat got moved when I had pre-selected them. The power outlet between the seats didn't work so I couldn't use my CPAP. The earphones/jack would only have sound in 1 ear."
Pros: "13 hours might seem long but other carriers had longer flight times. Qantas was friendly and efficient. The flight itself was smooth. The B747-400 aircraft, while old, was comfortable. I slept for most of the flight with the help of some melatonin. The entertainment selection was good. The service was good. I would happily fly Qantas again on my next Australian adventure."
Cons: "The headphone connection in my seat was wonky on both flights to and from SFO-SYD. It was the same aircraft."
Pros: "Food was better than expected. Appreciate the multiple snacks in the middle of the flight. Appreciated the 2nd cup of coffee in the morning. The crew serving the food had excellent customer service skills. The movies listed on the website were different than the actual flight. I really wanted to see a couple that weren't available."
Cons: "There wasn't anything that was disappointing that stands out to me."
Pros: "Service and food was pretty good."
Cons: "Didn't care for the movie selection. Not much of a variety."
Pros: "The crew was pleasantly pleasent when passengers make mistakes but firm as need, thus getting what needed done as pleasantly as possible."
Cons: "Entertainment system was stuck and stay stuck on kids program and system had no way to get back to main entry point. Software programmers had either failed to put in a "home" icon / link on the Kids home page. Also, turning system off, and leaving it off for 3+ minutes did not do so either; this likely a failure of software designers to specific such or system itself not functioning per design."
Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
Pros: "Service was good and having open seats next to us made it manageable."
Cons: "Kids meals lacked vegetarian options"
Pros: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."
Cons: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."
Pros: "Tivi was broken"
Cons: "the crew gave me 50.00$ credit back to next fly I am very impress"
Cons: "Cramped in economy, little space. So few staff members for economy. Had business on way over and obviously had so much attention"
Cons: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Pros: "Great selection of entertainment. Good pillows."
Cons: "I had a flight Auckland-London, booked through Emirates but operated by Qantas. The flight got to London with a delay of 2 hours 20 min, because they made us wait 2 hours 20 min more than planned in Dubai, where incidentally all the other Emirates flights had no delay, only our Qantas one. This made me lose my next flight (to Luxembourg) and have to pay for a new flight and stay that night in London. Since I had booked them separately, no one helped or offered any compensation."
Pros: "One of the flight attendants was not only friendly but interactive which was appreciated on such a long flight. They have a decent movie/TV selection."
Cons: "The headphones were poor quality so I would consider bringing your own to hook up to the port they provide. The food was mediocre but I don't expect a 5-star meal. The seats were not comfortable for 15 hours but I'm not sure I'd be comfortable in any seat for 15 hours."
Cons: "Didn't bother to offer acting other than fruit juice, water and tea or coffee with the meal seemed in a hurry to get the meal service over"
Pros: "First time I flew Qantas and it was a flight from Melb- Dubai and then Dubai - London. I sat in row 62 and the food three times the food selection had run out the fruits and beef curry. I wasn't able to check in online which was quite annoying. The crew from Melb-Dubai were fantastic. So friendly and talkative and I think one was called Jordan."
Pros: "Crew and foodnostfing"
Cons: "Boarding unorganized."
Cons: "It was late"
Pros: "So much leg room and leaning back was great!"
Cons: "Asked the attendant for tissue more than twice and she never brought it over to me."
Pros: "Prompt and efficient with helpful informative checkin (warned that luggage would probably need to be cleared and rechecked in Sydney). Reasonable choice of snacks (inc. crisps that were I think GF - same as in lounge)."
Cons: "BA (FF) lounge facilities at Tegel are pretty limited, but some reasonable snack choices (crisps, fruit, biscuits, ...)"
Pros: "The overall fought was great. The crew was amazing, especially since they had been up since at least midnight to get everything ready for us. They were cheerful and extremely kind."
Cons: "The only reason the food is not ranked lower is the great wrap we had when we boarded. But, the breakfast was just awful. To be fair, I have never had breakfast on a plane that I have enjoyed. But, word to the wise, skip the eggs and always go for the fruit!"
Cons: "Flight cancelled, not told"
Cons: "A little more leg room"
Pros: "They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights"
Cons: "Flights to & from Sydney to Melbourne were ok!"
Cons: "Our departure was 30 minutes late."
Cons: "The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!"
Pros: "Quick and easy boarding at AVV Airport."
Cons: "Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic."
Pros: "The price is in good relation with the quality of service."
Cons: "The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners"
Pros: "Security was super fast. Boarding was straight forward."
Cons: "Jetstar baggage policy is, as most know, annoying. 7 kg limit on carry on bags or else you have to pay for extra “weight allowance.” Quite annoying since I can’t very well weigh my bag at home and it really changes nothing. You still bring the bag on the pla e. You just have to pay extra"
Cons: "No thrills airline. Pay for any extras (snack, drink) no entertainment"
Pros: "Friendly staff"
Pros: "Travel good"
Cons: "There was a delate"
Cons: "Uncomfortable seats. Flight delayed 3.5 hours"
Pros: "Check in was quick easy and we boarded fast"
Cons: "No complimentary drinks"
Pros: "Overall experience very good"
Cons: "All goid"
Cons: "No room and EVERYTHING was an extra charge---we didn't even get water without a charge."
Pros: "The advertised price before finding out about the Bundles."
Cons: "All the ridiculous add-ones for seat preference, food, entertainment, extra leg room, etc. Very misleading!! Difficulty with online check-in and trying to determine baggage needs before actually getting to the airport and then having to pay a ridiculously higher amount. Would have been better to pay the extra and fly on an airlines that puts customer service first."
Pros: "Good crew, easy flight. Front and rear plane entrance and exit."
Cons: "You have to pay exorbitant amounts for food and drink - no complimentary anything."
Pros: "Quick and easy flight"
Cons: "Plane was old and seats weren't the comfortable"
Pros: "Leg room"
Pros: "Great staff"
Cons: "Delayed departure"
Cons: "Since more chairs have been added there is no leg room! My husband had difficulty getting in and out. We will not be flying jet star for longer flights"
Pros: "Quick and easy, just as expected, staff professional and. Friendly"
Cons: "Only one problem was the temperature was too warm during flight."
Pros: "Easy check in, child's play room even though we are not parents, spacious lobby"
Cons: "No comment"
Pros: "Checkin in Avalon, Melbourne EXCELLENT. Wife in wheelchair. Agent checked in all our bags. Then had to change planes in Sydney where they tried to charge $80 per bag for extra bags that Melbourne agent had checked in for free. Avalon longer trip to airport but fewer problems and people--and better Jetstar employees."
Cons: "When you are treated humanely and special, there is little not to like."
Pros: "The plane was not full plenty of room to move to a better seat with a window."
Cons: "No entertainment so was a bit boring plus why pay for seats when they move you to a different anyway."
Cons: "Do not recommend, beware of non standard baggage rules. Book baggage online 3hours before the flight"
Cons: "Food was horrendous and staff service was poor considering we were in business."
Cons: "I was charged $250 for luggage because my wife and I each had a 50 lb. Suitcase. A massive rip off. I will avoid Jetstar whenever possible."
Cons: "Delayed departure which affected my travel plans"
Cons: "Return journey of our flight was moved so disrupted our onward flights. Getting in touch with customer services was impossible. Only way is to 'live chat' then they tell you their hands are tied and to speak to the 'refunds team' who don't have a number and will 'be in touch with you'. They won't be. Then outbound flight was cancelled at the last minute. Waiting for a refund........and waiting. If it's a choice between jet star or swimming to your next destination, swim."
Pros: "Plane was unable to get to a gate after landing but we were kept informed."
Cons: "Paying four dollars for an orange juice."
Cons: "They don't serve glass of water,want to sell small bottle for 4$"
Pros: "Smooth boarding. Mostly on time and friendly staff for most the journey. No major complaints"
Cons: "Seats have less leg room than air asia. :("
Pros: "Nobody told i couldnt bring luggage had to pay extranfee"
Pros: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you."
Cons: "Sure the low prices are appealing but are they worth it? Not unless you enjoy wasting half your vacation at airports waiting for 5 hour delayed flights or being rerouted to a different city and spending 2 hours of your time on hold trying to get them to rebook you. They charge you for everything including water and if you don't pay for your checked bag ahead of time it costs $160 to check at airport."
Pros: "I was charged $300 and forced to check my bag (weighing less than 50 pounds) and my carry on. These charges were absolutely not predictable."
Pros: "On time, polite, friendly crew. Smooth flight. All good. And good value for money."
Pros: "It was quiet. Quick and comfortable waiting for our flight. I enjoyed the meat pie, coffee and service while waiting. I was aloud to have a nap. Felt refreshed. Kayak gave me a great price. I saved $400 for my family flights all up."
Cons: "The flight was delayed by an hour but it was an accumulation of air conjestion towards the later flights. Overall we were able to charge our phones and get comfortable before flying."
Cons: "Jetstar nickels and dimes you to death. $4.00 for a cup of coffee as an example."
Cons: "On time"
Pros: "Pilot did an outstanding job while landing in Sydney! Smoothest landing during my recent 11 leg journey...5 of which were jet star."
Cons: "I was charged $50 and made to check a bag that I had previously carried on during 5 other flights."
Cons: "plane was half hour late leaving because JetStar does not allow enough time for turn arounds from plane arriving from elsewhere. That said, the pilot did do his best to catch up for lost time once in the air."
Pros: "On time flight"
Pros: "That we landed"
Cons: "They offered to forward my baggage to my final destination and it got delayed for 4 days."
Pros: "Pilot did a great job ensuring the flight arrived on time despite the initial delay not within their control. Food was good."
Cons: "Passengers reclined seats well before seat belt sign was off and plane had barely taken off! I think clear instructions need to be communicated to prevent such behaviour. Seats were reclined throughout meal service, this is not the case on other airlines. Bag handlers took forever to commence delivering bags to conveyor. I was highly concerned I would miss my connecting flight."
Pros: "Exactly at time"
Pros: "Crew were friendly and cheerful."
Cons: "Crew were not aware I had a starter plus package which included a food voucher. This often happens with Jetstar and is annoying when you have paid for the extras. Also flight was delayed and I had to make a connecting flight. Would have been good if crew ensured people did not straggle when boarding with the appropriate announcements."
Airlines flying from Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Melbourne
Masks required on board, masks provided on flights from Melbourne
Social distancing seating
Middle seats unavailable to book on flights from Melbourne
Testing for antibodies, testing for symptoms for flights from Melbourne
Waiving of change fees. Search flexible flights from Melbourne