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Top airlines flying Newcastle Williamtown to Worldwide
Scores according to KAYAK customer reviews
Cons: "The food and drinks."
Cons: "There is no entertainment on VirginAustralia on a flight that is 7h long"
Pros: "Staffs were very rude. They are not professional. Slow service.bad impression"
Pros: "Free WiFi and a snack of crackers and a dip."
Cons: "All good!"
Pros: "fast boarding"
Cons: "better movies"
Pros: "The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia"
Pros: "Food was unexpected and good, healthy"
Pros: "Comfortable seats, enough leg room, great staff"
Cons: "Rude loud family 3 rows back, kids noisy all night, parents talking above them"
Cons: "No in flight entertainment"
Cons: "WiFi didn't work and the movies were dubbed over"
Pros: "Easy checkin online. Easy bag drop at airport. Staff friendly and helpful. Snack enjoyable."
Cons: "Typical seating, far too cramped. Person beside me encroached on my personal space throughout the flight. Thank goodness it was only a 2hr flight between Melbourne & Brisbane."
Cons: "Going Melbourne delayed nearly 1.5hour Back home Brisbane another nearly 1.5hour and gate change a few times Very very bad experience"
Pros: "Flight where great"
Pros: "arriving in Brisbane!"
Cons: "Delay as for some reason it appeared there was no knowledge of length of Dunedin runway. Plane old, not very clean. No entertainment and no food. Did not book a meal but felt that due to 3 hour delay there could have been a slice of bread, a bun, or something, on offer."
Cons: "Flight was nearly an hour late"
Pros: "Absolutely nothing?"
Cons: "The staff were very rude. The seats did not recline. The flight sucked. I will NEVER EVER FLY VIRGIN EVER AGAIN!!!!!!!!!!!!!"
Pros: "Snack and coffee included."
Cons: "No legroom"
Pros: "Nothing !!!!!!!"
Cons: "Flight delayed 12 hours!!!!!! Baggage lost!!!! Entertainment system broken!!! Air con on plane warm and very stuffy on flight!!! Virgin is ruining my holiday!!! I will never fly with them again!!!!!!!"
Pros: "Absolutely nothing!!!!!"
Cons: "This airline sucks!!!!!!!!!!!! I will never fly them again!!!! 12 hr delay then they lost my bag!!!! Virgin you Ruined my trip!!! Then the entertainment system was broken and the air con was hot, the stuffiest flight of my life!!!!!"
Pros: "-Professional, clean. Staff seemed happy to be there. -Use of both front and rear boarding allows for faster departure."
Cons: "-Need clearer instructions or a crew member to direct passengers to front or back of plane. -In flight entertainment depends on predownload of an app."
Cons: "Flight cancelled, then booked by Virgin without consultation, onto a flight via Sydney that would take 6 1/2 hrs to get there, had to request another flight but still lost most of the day of my holiday, plus left with many phone calls re change of rental car, arrival , parking bookings, and no compensation and then stress when I got to the airport and was told that despite being "booked " on the much later flight, now I might not actually have a seat. I had to wait while attendant at counter tried to find seats and only watch as they were taken by someone else several times. So unnecessarily stressful and misleading. Lost my original seats, had to sit separate from my companion, and no real concern by Virgin about their impact on customers' plans. Last time I flew, the plane was cancelled, and we had to wait hours for another one in the terminal, so I missed the body corporate meeting that was the ONLY reason I was flying to Brisbane, paying for overnight accommodation and car rental and flight and I MISSED it. Huge cost for NOTHING, as despite driving straight to the meeting, it was just finishing. Whilst at the airport trying to fly home, I heard another Virgin flight cancelled , again due to "unscheduled maintenance". Seems that maintenance and mechanical problems are common and way more common than they should be. So that is a big worry!"
Pros: "Comfortable seat"
Cons: "Lack of communication - flights to and from Brisbane to Sydney 2/3 hours late in departure."
Cons: "Some confusion at LAX about who was operating the flight and where the check in for Virgin Australia was... 3rd time lucky. The rest was smooth"
Pros: "Great plane, good service and attitude of the flight attendants."
Cons: "We were delayed due to weather. Nothing the airline can do about it. But still do t like it. Great"
Pros: "The flight was good. On time. Friendly crew."
Cons: "Bag drop check in was terrible. So slow. Boarding wasn't efficient"
Pros: "Everything went well. I came through security right to the gate, onto the plane and into the air. Great flight, timing, they were spot on that day."
Pros: "Flight crew as always was great"
Cons: "The plane was so cold my face was freezing to the touch!! Had to put the eye mask on to try and stay warm, in spite of my yoga pants, fleece jacket, thick socks AND slippers"
Pros: "Flight attendants were pretty good but not great"
Cons: "I had garbage that I tried to get rid of and the attendant told me to hold on to. I had to board the plane from outside and go up steps with my carry on."
Pros: "Great boarding and efficient flight"
Cons: "The crew - unsmiling, unfriendly and seemed to hate their jobs. Food - meusli bar !"
Cons: "No ability to recharge laptop. Flight attendant took device to back of plane to recharge but it did not work. Should have charging plug at every seat. Crew should come through cabin more often with water to drink. Although available at central station, if you are in a window seat it is not always easy to get out especially over night flights when passengers are sleeping."
Pros: "Plane is new, well kept"
Cons: "7kg limit for carryons is complete bollocks Going down a flight of stairs, across the tarmac, and up a flight of stairs to get on and off the plane reminds me of Propeller days, not 737s. Inflight entertainment: no displays. BYO smart phone and make sure the VA app is pre installed Cup of Soda is $3. Tried to add a 5th piece of luggage, but because it was booked through Kayak, I had to pay $70 a bag. (Blocked from adding bags) Overall: don't book using Kayak. Use VA site. And do homework before you pack."
Cons: "Virgin was responsible for our transfer and did very little to help their international travelers"
Pros: "I paid extra for the new Economy plus seats. Completely worth it and not too expensive. I always fly Virgin Australia to Los Angeles"
Cons: "Airplane food is never great but it's the best you can get."
Pros: "Service was great, aircraft okay"
Cons: "Would have liked a charging point on such a long flight."
Pros: "several options for lunch, new terminal in perth, friendly crew, comfortable chair, good entertainment selection, on time"
Cons: "The food was a couple of cookies....There was no entertainment."
Pros: "Attentive crew"
Pros: "Overall good service"
Pros: "The flight was very good."
Cons: "What I didn't like was having my flight changed from the original 7 pm to 5 hours earlier! It messed up our arrangements and meetings with others."
Pros: "staff onboard the flight were helpful to mum, she said they were really nice"
Cons: "I booked this flight for my mum who has dementia. I was told o pick her up at the excess baggage area, where her walker would be and that she would be brought by staff there via wheelchair. After 45mins and no mum, I asked staff where she was. They said they were waiting for me at the gate as they didn't have enough staff to bring her, and I couldn't take her walker through security, so I had to go there and pick her up (passing 4 staff members with golf carts just sitting and waiting). luckily she wasn't distressed, but when I got to her, the man at the desk was then told over the radio tthat he could bring her down... poorly organised. Not the end of the world, because she was okay, but it could have been really upsetting for her otherwise."
Cons: "Everything. They required us to get a visa even though it WASN'T NECESSARY AT ALL! Which cost us around 100 usd. I want it reimbursement immediately."
Pros: "The checking-in in Perth domestic terminal was very fast. The flight was less uncomfortable than usual for the economy class."
Cons: "The lack of food options."
Pros: "Flight attendants recognized my discomfort, asked about pain. Gave me ice, pain medication and water for my toothache. Great job."
Cons: "The toothache."
Pros: "Like the corporate image & modern design of different facilities etc. The check-in was nice & smooth."
Cons: "No greeting or smile from crew staff (I think it's important as it shows welcoming)."
Pros: "The crew was pleasant, courteous and helpful."
Cons: "Would have liked a little more to eat, especially with the early rise to get to the airport in time. Qantas serves breakfast."
Cons: "tiny spaces and people still pushing seat back"
Cons: "Choices of food is not much of variety, not of good selection & more so not available when i decided to purchase a small beef pie that is quite costly"
Pros: "The crew were friendly and tickets were a great price"
Cons: "No legroom at all, very cramped"
Pros: "In time take off. Early landing. Comfy seat"
Pros: "Seat not very wide"
Cons: "Screaming kids in business & just behind business"
Pros: "Boarding was easy"
Cons: "Been ontime"
Pros: "No intermediate stop"
Cons: "Economy seats very uncomfortable, very noisy toilette"
Pros: "Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested."
Cons: "The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally."
Pros: "tons of leg room in emergency aisle + fast on/off loading of plane"
Cons: "weird boarding via bus that was kinda annoying"
Cons: "All good. Got a great seat with leg room so can't complain. Many thanks"
Pros: "the crew was patient and supportive (both flight and ground crew)."
Cons: "the temperature could have been warmer."
Pros: "Efficient boarding"
Cons: "The flight was nearly 40 mins late"
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Cons: "The flight was delayed which caused us to miss the last shuttle bus for the car hire company - we had to catch a cab instead - luckily the car hire company reimbursed us for the cab fare, even though it wasn't their fault."
Cons: "Staff rude..was very cold and we also dindt get any glass of water never use this company anymore"
Cons: "Well I thought I was never going to see my family again as there was so much turbulence. At one time I thought the plane was going to tip over. I’m a regular traveler and have traveled the world but never encountered anything like this before. The weather seemed fine . There was no rain or thunder. So what could have caused so much turbulence?"
Pros: "Loved we departed on time & landed a little early"
Cons: "That we had to abort a landing & circle round to try again."
Pros: "We paid for extra legroom seats because we were so uncomfortable on the flight up to Cairns. It was worth the money to be comfortable. As it happens it was an older plane with more room anyway."
Cons: "Charged $310 for one suitcase under 30 kg because not prepaid. No inflight entertainment system."
Cons: "Was disgusted that I had only a 6kg small carryon suitcase & a laptop in my handbag (6kg) and had my carryon taken off me & put on the next flight & not getting delivered until 10pm tonight!!! Plus had to pay $60 and buy some clothes to wear to event tonight as luggage won’t arrive in time. Will never fly Jetstar again!!!"
Pros: "The flight crew was friendly and professional, but the flight was several hours late taking off (no explanation), which meant a lot of tired grumpy people. And as with all no frills flights, everything costs extra. The seats seemed a little more spacious than what I’m used to in the U.S."
Cons: "No in-flight entertainment facilities or capabilities"
Pros: "Early departure, smooth operation, efficient service"
Cons: "Seats a bit close for Clive’s 6 foot frame"
Pros: "Overall experience very good"
Cons: "All goid"
Pros: "Perfect landing!"
Pros: "On time, no nonsence, get the job done flight! Well done Jetstar. I must say after having just visited the US where boarding is chaotic, that I really appreciate the way boarding and disembarking on all the Australian airlines is done so well and quickly."
Pros: "You do not make it clear if baggage is included. As it is a 9hour flight I expect baggage to be part of the package. This is not a short flight. At no point was it clear about luggage!!! I get to the desk to pay £100 for checking luggage. My first flight and I get court out. Never again!!!! Making money by being closed with information is not the way to make profit!!!!"
Cons: "3rd party booking should be Cristal clear on what you are buying!!!!! Over half an hour spent on the phone and I didn’t even get though to help. JOKERS, this is No help when you are paying the bill. Cost more, you pay in the end. Cheap it is not!!!!"
Pros: "Staff was courteous On time"
Cons: "We had to pay to check in our luggage Seats were uncomfortable Nothing to drink for free, coffee or water would Ben appreciated No entertainment"
Cons: "Short flight. Did not have food or refreshments. Did not like seat assignment. Pretty crowxed."
Pros: "They gave me some biscuits"
Cons: "Delayed nearly 2 hours"
Cons: "Unexpected fees"
Cons: "Close seating. 45 minute delay to take off. sitting in cramped airplane on runway."
Pros: "The end. Getting off the plane."
Cons: "4th Jetstar flight in a row for the holiday that was late. 2nd flight at Melbourtne airport that was delayed over 2 hours after a 3 hour stopover between flights."
Cons: "5 people checked in but didn’t show up at the gate Which made for a late take off so when we landed in Brisbane I didn’t have enough time to even get food or exchange my money as I had planned. Which in the airline industry happens often I understand just crazy how many things went wrong that day."
Cons: "Outrageous baggage fees that cost more than the flight!"
Pros: "Very smooth flight and the best landing ever! did not feel or know we had touched down."
Pros: "Stormy weather made for a bumpy ride but that is no ones fault. Everything else as one would expect from a short flight"
Pros: "To charge $260 for baggage for a $90 flight without choice to prepay or warning there would be any charge or such extortionist charges for a suitcase at he Counter as a student was shocking"
Cons: "To charge $260 for baggage for a $90 flight without choice to prepay or warning there would be any charge or such extortionist charges for a suitcase at he Counter as a student was shocking"
Pros: "Friendly staff"
Cons: "No legroom"
Cons: "Kayak didn’t allow me to add luggage to my booking and forced me to go through Jetstars website and alter my booking. Here, the site only let me add luggage to my trip up. At the airport, completely unaware of the situation, I was made to look stupid then hit with a $60 “amendment” fee. On top of all that, my flight home was delayed an hour. This is the second time in 2 months this flight has been delayed."
Cons: "40 min delayed!!"
Pros: "Fairly much on time"
Cons: "My muffin was served to me cold. $5 for a cold muffin. Next time I’ll get a hot chocolate instead."
Pros: "Customer service was great.Flight was on time and the weather was good for a day and a half"
Cons: "I did not like it when i got to the airport up there at 7:15 pm and when my Brand new suitcase came around on the carousel it had 2 smashed handles on it.I Reported it straight away to the people in departures.The young guy their gave me a number to ring, which i will be doing tomorrow"
Pros: "Very capable crew flying in terrible conditions with high winds. Flights after our take off were suspended due to appalling weather."
Cons: "There's little to like. Extremely cramped conditions. Poor food and beverage. Avoid if you possibly can."
Pros: "All very straightforward from boarding to landing. Pleasant and helpful crew. As comfortable as could be for a small plane."
Cons: "No entertainment available - although flight was only an hour so not really a big deal"
Cons: "Nil to report"
Cons: "They choose to weigh bags just as we were boarding and as I was 1kg , I had to check in my bag , but apparently it has to go on the next flight. So now I have to wait for 2.5 hers in Sydney for my bag and had to pay $50 for the inconvenience. I would expect this from Tiger not Jetstar"
Pros: "Everything, except luggages were not included"
Cons: "We had to pay for any entertainment"
Cons: "Customer service and Jetstar CANNOT be used in the same sentence. Flight cancelled by carrier no viable options offered by phone representative held on the telephone for over an hour whilst travelling to airport in an attempt to get a flight home. Holiday cut short, had to return rental car 1/2 day earlier than what had been paid for, lunch reservations had to be cancelled and no responsibility accepted by Jetstar representative. Well they have definitely lost me as a customer, none of the companies I own would treat a customer in such a manner we believe that we NEED customers to stay in business. Then to top it all off had a hour and a half travel time from Bne as opposed to half an hour from Coolangatta."