I didn’t get on plane. Passport being processed by consulate with visa application. Tried to cancel through underpricer after purchasing cacelling for any reason. No dice, they are thieves.
I don’t understand the purpose of the orange “priority” tag on my bag. This tagged, my bag is last or near to the last bag to come down the carousel at IAH.
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
Check-in at 4:30 am in the morning was very quick and efficient.
The planes are so dirty! Food crumbs and finger print smudges, Dust over the vents and carpet stains. It’s disgusting.
My experience was medium staff where great I dislike flying in triple 7 seats very uncomfortable and no room on jet all the rest of the flights where great
The check-in process is not the best They should have agents in site to help with any problem especially a rebook. Why does one have to get on the phone when there were at least 8 agents around that could have help?! Flying is stressful as it is and having someone willing to do their customer service will ease some of the stress.
Cabin was pitch black, even during meal service. The reading lights for seat 2E/F did not work, and seat 2E did not recline.
The first flight was an hour and a half late leaving, thus missing my connection. The second flight Departure was two hours late Leaving.
The plane was so gross and dirty. Literally saw dust layering and flowing out the grey vents. Dust was all over the air vent knobs to the point where I took my sani wipe and cleaned them down so at least it wasn't blowing my my face. Also, I upgraded and paid for Wifi and it's always so spotty. I get we are in the air, but don't charge for it if it's not going to work. I expect so much more from United. They really are giving up.
Would have thought that they would gas up plane before everyone got on board
3 hours late. Not even water offered on a 2.25 hour flight.
Great experience. Flight boarded easily. Departed early. Smooth flight. Great arrival in DC--almost no taxing! Almost direct to gate from runway. Crew was terrific. Same cookies and beverages in main cabin. I did not use the entertainment system on this flight.
Delays on all NY flights. There was no communication on why but they didn’t say it was weather. Other carriers were not delayed.
Flight didn’t get dinner on business. I was starving!
Everything was on time, we arrived early, everything worked well.
Everything was excellent. I loved my flight Thank you so much 😊
Had to go get beer myself from attendants in the back of the aircraft
AA had a nationwide tech glitch today and after two connections snd hours of delay, I arrived 7 hours late to my destination
Was supposedly in main extra (row 10), but the seat spacing appeared to be regular economy (the head rest was blue, as well - same as economy, the seats in front of us had red head rests). Otherwise the flight was good and got in well ahead of schedule.
