All good- I love BA and the professionalism of the crew and pilots.
All good- I love BA and the professionalism of the crew and pilots.
Great flight- smooth, nice crew, nice clean aircraft, departed a little late but arrived 10 early.
It was listed on my ticket as Finnair but there was no indication that the flight was Finnair. In fact the number was even different. There were no employees there until exactly 2 hours before so we had to wait in line at Iberia and hope
Sorting on line would have been appreciated Onward information on flights missed No ability to get seating arranged before we got to gate Very unfriendly at gate
The flight was Finnair but there was no indications anywhere that the checkin was for Finnair also. There was no one to ask. I think at a minimum they should list the code shares so people don’t stand in the wrong line for an hour.
I booked the flight with Finnair, which made the arrangements for downloading a boarding pass unnecessarily complicated. I wouldn't do that again. Instead I'd book direct with AA.
Flight ok, but me and other two passengers didn’t have connection with the entertainment in our seats. So, no movies, no games, no music… for 9 hours. The crew just told us that there’s nothing they can do but I noticed during the flight that there were empty seats, so they could have offered to us to change seats. Customer service could be better.
Finnair cancelled my flight 12 hours prior to leaving for Helsinki. They stated there were mechanical problems. I had to scurry around to find a new flight that would meet my needs for arrival in Helsinki. Luckily I was able to find alternate transportation through Lufthansa/United.
I’m very disappointed, to fly into an airplane for 10 straight hours, and not having a TV even though when I put the ticket I was told that I will have entertainment for the TV. Very disappointed.
Helpful steward. Allowed me to move to some empty seats and I was able to get some sleep. He also had milk for my tea. Americans don’t realise that cream or half and half ruin tea.
Wifi wasn't working on one of the UA flights after boarding.
All good except paid for wifi that did not work
Flight was delayed by 3 hours. The pilot made up 1 hour during the flight, but that made the wait at the airport 5 hours once you factor getting there 2 hours early.
By in large it was a good experience. The flight crew was great and that's the most important to me. Boarding was fine.
The control panel for the seat back screen did not work at all after takeoff.
Another late flight from United. We never got the exact reason why. When we got on the plane, the staff seemed to spend a very long time just milling around in the front of the plane. I also never figured out why the door to the cockpit was open for so long prior to leaving. All in all just a poor performance again from United. There is a reason we did not choose United for the international legs of this recent trip, overall dissatisfaction.
Lufthansa really doesn’t care. Had my 11yr old sitting in a different aisle than me. Ticketing and staff and boarding said they couldn’t do anything!!! Typical Lufthansa flight…always the same!
Due to a cancelled flight the day before this flight only had 44 people. Best flight ever on international route. Food getting better. Can United provide fruit ex apples and bananas for snacks? Crew fantastic.
Packed so tightly, some rows didn't even have their own windows. Flight delayed 20+ minutes because of mechanical issue. Offered odd, unappetizing snacks that I couldn't eat anyway because I'd have to be bonkers to take off my N95 mask on a plane that crowded. Could barely move in my own seat. Subjected to a credit card offer, underlining the Atlantic article I read the other day about how U.S. airlines are now basically just banks that happen to offer some mediocre transportation services. The one saving grace is that the flight arrival was delayed much less than the takeoff issues would have suggested. Also, the security area at O'Hare Terminal 1 has been made utterly hideous. I feel so, so sorry for that out-of-place dinosaur fossil. Set it free from its ugly prison.
Honestly didn’t like anything. Crew was in rush . Food was ok and there was no whiskey. Have to pay extra $ if you want to drink whiskey . They only provide wine and beer.