We never got on the flight. It was delayed and we got moved to another flight. It was stressful and no communication involved!!!
Joyful and pleasant. Food is amazing staff are so welcoming seats are comfortable. I would like to thank Shahrazad for her amazing service,
Very good - could have been more proactive asking for drinks as only got one all flight offered.
If you fly more often with Oman on the same route, you will realize the offered food is always the same. Quality of food is good, however, it is getting boring to know there is a soup or salad with goat cheese as starten and maincourse there is lamb, fish or vegetarian pasta. Pasta is always nice.
Really a nice flight. , very comfortable seats and leg space.
We missed our connection due to technical issues with the plane. We were stuck in Oman Airport for 5 hours, had to overnight there, got rerouted to London, were denied boarding on the plane, were then seated separately (as a family of 5), did not receive any notification of our luggage being in London, were denied boarding for the AA flight to Chicago, and then all seated separately again. Finally our luggage was lost. Worst experience ever. Will never fly on this airline again
Smooth until we get in the plane it was so small and uncomfortable the whole flight, apparently they have Changed the plane and I don’t know what was the problem this flight is from mct to phuket - on my way back everything was perfect
The whole trip was well organised, and pleasantly executed. As with most Qatar Airways flights the staff were particularly attentive and supportive. The Q Suite was the "icing on the cake".
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Omar airways mishandled my baggage, it took me 2 weeks to get my baggage back. It's been delivered to someone else.
Very good it will be my choice of airline while in Australia.
Flight cancelled due to broken seat. $8 refreshment voucher barely bought a coffee. 3 hours to next flight. Also then delayed.
There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight
Good flight. On time. No problems. Plane was clean. Service was as you would expect. However nothing special, just a good flight.
They didn’t sent my luggage I got it 24 hours later
I liked everything about the experience but would have liked some free snacks!
Great flight - on time, lovely staff. I’ll always have the same complaint and essentially it’s the limited food options for people who are celiac. But that’s all airlines !
X class seats in row 3 with the new configuration are very poor in fact I feel 3B and 3E should no longer be considered as X class seat as there is no forward seat pocket available to these seats and greatly reduced leg room due the intrusion of the business class armrests/table module
Seats seem to be shrinking … full plane is not a comfortable ride at all!
Have to pay for food and drinks. Inflight entertainment wasn't working.
Overall the crew were friendlier than similar premium airlines like Cathay or Singapore. Seat was good. Food was excellent.. the starlink wifi was a real plus. The entertainment was just ok.
Very poor No information given to why we turned around.. No one at airport to help
Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable
My flight was delayed. I was rebooked twice and even the second flight that was additional connection in London was delayed too, so I ended up spending more than 24 hours flying between four different countries and to be honest I’m not sure whether I ever want to use this airline again. My luggage is still delete. It’s been more than 48 hours now so to be honest, I’m not even sure how to describe the level of frustration I have.
The check-in and crew staff were wonderful. The food was reasonable. The online side Qatar was very poor. Seats were very tight and not very comfortable for a 14 hour flight!
Very unimpressed that I was dumped from the seat I had booked and paid for after check in. Apparently a family wanted to sit together, however as they all were adults I think they should have pre booked their seats like I did. I will be approaching Qatar for a refund. That and the dreadful state of the flooding toilets made me wonder how they managed to be voted the best airline. Not worth the money.
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
The plane from Dublin to Doha was quite comfortable. I was in economy and the seats and rows were very tight. The man in front of me reclined his seat and it made my screen incredibly close to my face and I wasn’t able to take my tray down and my knees were pressed against the seat. I had to ask three times for him to pull his seat up but in his defence he hadn’t even reclined it far, the rows were just too close. I had a pain in my side by the end of the flight from the chairs which were quite worn and not very padded or supportive. It was a significantly inferior plane to the plane from Doha to Sydney and vice versa.
Qatar screwed up by delaying our onward journey for refueling, which resulted in missing our connecting flight to India. the airport qater staff at Doha, herded us like cattle in a very incohesive and uncoordinated way. We were then given 2 options: either catch our original flight the Next day ( After 24.hrs) or catch 2 flights instead , to goto our destination in India. All this, for paying a premium for Qatar.
Too many baby crying, customer and staff yelling at each other. Seat is too small and tight. Could not sleep at all for 16 hour flight !
Nice crew , clean cabin , food was delayed due to problem with the quantity .
Poor boarding with incorrect gate numbers. Poor service they told me to throw away brand new water bottles. Poor immigration officers most likely American who hates Muslims. Poor service in the plane with no Urdu language sign posted anywhere. Horrible seats with no comfort at all they think people traveling in economy are animals. Slow food and water services. Slow baggage arrival.
Certainly! Here’s a more concise and refined version of your report, maintaining a polished and professional tone: --- Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
In never flown this flight, because my flight coning from Barcelona was delayed.
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
1.Aircraft Comfort: The aircraft type was quite small with non-reclining, cramped seats that significantly lacked comfort. 2.In-flight Entertainment: There was no provision of in-flight entertainment screens or Wi-Fi for the majority of the flight. 3.Boarding Process at New Abu Dhabi Airport: Despite the move to a new airport, which promised enhanced experiences, the use of buses instead of jet bridges did not meet expectations, causing inconvenience. 4.Gate Change Communication: A last-minute gate change was poorly communicated, resulting in a long and difficult walk.
Excellent service and great help when i traveled with broken leg
It feels like the seat did not have any cushion and just ply wood. The seats are so compact that no one would sit comfortably. I am a slim person and it was super hard for me to move in the seat just imagine what someone else would feel. This airline would be my last option. Singapore Air and Emirates are far far far better than this. Do not travel even for free.
crew as a whole is pretty mediocre. dont seem to care much for passengers. Asked 3 different crew for custom papers for immigration check in and they all said i could get it in the airport. have flown to india 3 times prior to this with Qatar and Emirates and they have always provided this paper ahead of landing to speed up the check in process. Also felt in general the crew is irritated and overworked. The one lady in my aisle from Chicago to Abu Dhabi was very pleasant but i was noticing the other crew were nice to each other but pretty cold with the passengers. Not what i usually have experienced from this type of overseas travel. Ive always felt the crew in qatar and emirates were overly sweet and pleasant but having seen the opposite this time i definitely prefer the former.
Transit time could be 15 min longer atleast. It was right on the dot to boarding time. Giving minimal time to do shopping
Freezing onboard and staff refused to give me hot water “because we were landing soon”. The plane arrived at the gate an hour late. And there’s an air leak in one of the bathrooms. Very scary noise.
During this flight all the crew just focused on making money by selling food and drinks. There was only one washroom open. And it really smelled bad and wasn’t usable. Even to watch something onboard entertainment u have to rent headphones pathetic airline but only one with direct flight so pretty much the only option from Karachi to KL
Delayed for 3 hours, need to pay extra for drinking water.
Nasi lemak was horrible. Plain white rice, tasteless sambal, no cucumber, no kacang, no ikan bilis. And the chicken was colourless and tasteless, tasted like boiled chicken. Entertainment system didn't work at all.
2 delayed flights - hotel layover in a different country- lost baggage.
Silly to not even offer people water for free when they are paying so much for tickets.
You get what you pay for. It’s functional and gets you from point A to B in good comfort. However, food options are limited and cash only, Crew is a hit and miss .. they get your attention if you reach out.
Good leg room ... air conditioning was a bit warm don't Book row 8 ... no windows
They got to the terminal late, with no one on the arriving flight, boarded us late, and left us sitting there for 2 hours before they got us off the ground. They knew they were going to be late, yet they never got an updated flight plan from their head office until long after the flight was supposed to leave. They could have cut the delay in half, of at least let us stay in the terminal. Really just horrible planning.
The worst kind of budget airline. To be honest....the plane was not that bad. Would have been good to have some food choices and some water. What was by far the worse is the passengers/customers that this airline attracts. Coughing and spluttering all over one another with no masks. Just disgusting. Pay for a better carrier and get a better class of passenger.
