Avg. flight duration | 1h 37m |
---|---|
Flights arrive in | Brisbane |
Flights depart from | Proserpine Whitsunday Coast |
Flight price | $177 |
Distance | 896 km |
Airlines | Jetstar, Virgin Australia |
Pros: The seat was extraordinarily uncomfortable.
Cons: Seat spacing was the worst ever. Aisle very narrow.
Cons: Lots of extra fees
Pros: unexpectedly about an hour into the flight an announcement came over the loudspeaker. It was something like this : Attention Attention please pull on your oxygen mask when it drops and place it firmly over your mouth and breathe calmly. I was shocked and everyone that I could see looked shocked. Then nothing. It was the announcement that you never want to hear when on an aeroplane. About 5-10 minutes later another announcement that it was an error and a wrong button had been pushed. It certainly was the wrong button to push.
Pros: Very efficient boarding
Cons: Not made for talk people
Pros: Cheap.
Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.
Pros: Director flight at a good time
Cons: nothing
Pros: The actual flight on Virgin Australia was great! The comfort level for economy was especially surprising and very nice.
Cons: The transfer in between flights was very hectic and they couldn't find my ticket on my Delta transfer. This happened because they e-mailed the week before trying to change my itinerary but then clearly didn't let Delta know so there was definitely confusion and I missed my original transfer. That aspect was frustrating, but the flight itself was LOVELY.
Pros: Plane was clean, crew were fantastic, food was acceptable
Cons: Seating doesnt allow a lot of leg room for taller people unless you want to pay more for Premium Economy, We travelled early December and the Entertainment still referred to the November listings
Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.
Cons: Nothing
Pros: Fast boarding and disembarkation. Good lounge in melbourne.
Cons: Slightly condescending cabin crew member.
Pros: Boarding was very quick and efficient.
Cons: No entertainment.
Cons: Entertainment
Pros: New plane.
Cons: Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star.
Cons: Flight delayed by almost an hour.
Cons: Baggage fees. Website. I tried for days to prebook bags. It kept coming g back with msg. Session expired. Go back. I did this several times finally gave up. Cost me $100 at airport. I had flown Virgin three days before and had baggage included. Wil fly them or Quantas next time.
Pros: We eventually got to our destination.
Cons: Flight was 4 hours late. We had even received notices by email the flight would depart on time, just 30 minutes before. Not once did any staff or flight crew apologize for the delay. Also they had to reshuffle passengers because the weight was off.
Cons: Even charge for water
Pros: the flight was smooth and seat space okay
Cons: I paid for return luggage then got charged additional $45 for overweight-but had not changed luggage weight.The menu is short flight but mediocre at best.
Pros: Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all.
Cons: Boarding was later than they kept stating at the gate but still arrived at destination on time.
Pros: It’s okay
Pros: Boarding was very quick and efficient.
Cons: No entertainment.
Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.
Cons: No frills airline. Everything costs extra
Pros: That l got sms messages regarding my flight details and where to collect my luggage!! Awesome
Cons: Our flight was canceled due to Cyclone Debbie. We requested a refund as we had already made other travel arrangements but were refused and told that we will receive a voucher. Since we live in the US a voucher is worthless to us. The right thing for JetStar to do is refund our airfare and luggage fees.
Cons: Présence of entertainment
Pros: They got me safely from lax to Brisbane.
Cons: A number of issues. Check in desk was seriously understaffed. No alcohol included with dinner in economy class. Vegan dinner consisted of boiled vegetables and rice. Seat was expectedly uncomfortable.
Pros: Snack and coffee included.
Cons: No legroom
Pros: The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia
Cons: My window seat didn’t have a window so was very squashed and felt claustrophobic
Pros: Crew was great. No problem at all.
Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.
Pros: Typical quick cheap flight
Cons: Baggage wasnt included in bookinggl. Use to flights in America that make it clear baggage is or isn't included. Since I hadn't done it ahead of time I had to pay $50 AUD then and she said she could charge me $140 AUD which is ridiculous and more than my flight cost
Cons: Late
Cons: City of Yulara had a city wide communications failure. Other airlines had backup plans to get passengers out with a manual procedure. Jetstar didn't have a manual process and failed to get us on the plane. I missed my connection and they didn't help with my lost ticket. I ended up buying a new international ticket.
Cons: The flight left late. It just made it to landing in Sydney before an electrical storm shut down the airport. If the flight had left on Tim e it would have made it to Sydney before the shut down. We spent 3 hours in the plane on the Sydney tarmac.
Cons: Flight delayed over an hour then kept waiting another half hour on runway. Couldn't land straight away in Denpasar and had to circle for another 15mins
Pros: We eventually got to our destination.
Cons: Flight was 4 hours late. We had even received notices by email the flight would depart on time, just 30 minutes before. Not once did any staff or flight crew apologize for the delay. Also they had to reshuffle passengers because the weight was off.
Cons: Arbitrary singling out of passengers for baggage weight violations when majority of carry-on bags weren't to regulation for most passengers. Exorbitant fees for checking bags at gate.
Pros: Nothing, would not fly with jetstar again
Cons: Entertainment
Pros: Quick and easy service. Very friendly and polite.
Cons: None
Pros: The actual flight on Virgin Australia was great! The comfort level for economy was especially surprising and very nice.
Cons: The transfer in between flights was very hectic and they couldn't find my ticket on my Delta transfer. This happened because they e-mailed the week before trying to change my itinerary but then clearly didn't let Delta know so there was definitely confusion and I missed my original transfer. That aspect was frustrating, but the flight itself was LOVELY.
Cons: Boarding was like a fire drill. Seemed unorganized.
Pros: Lovely crew
Cons: We arrived 3_ hours early to check in for a 12-22 flight but had to stand in line much longer than necessary because passengers who arrived late for flights that were departing were checked in before we were. We understand that the airline is trying to check in passengers for departing flights so they can leave on time but they need a better system to avoid penalizing passengers who follow the rules. Our flight was delayed 90 minutes, causing us to potentially miss our connection in LA. We were not provided any information in flight or immediately upon getting off the flight to calm our worries about missing the connecting flight. So we stood in customs and immigration lines hoping to make it. Only after we collected our luggage, were we told that we had been rebooked on another flight from LA to DC (our final destination). We could have been given that information in flight or at least when we got off the plane to avoid being stressed in customs and immigration. The airline needs a much better way to handle delays for passengers who are going to miss connecting flights.
Pros: New plane.
Cons: Really small plane. They placed my 6’8 husband in a regular row, when there were 2 bulk head and 1 exit row seat available. The “meal” = 3 half sandwiches - mayo & tuna (smelled through the cellophane wrapper) and a bottle of water. No entertainment. LOST MY LUGGAGE! Yuck. Avoid Jet Star.
Pros: Price..on time and a smooth flight.
Cons: Worst airline I have ever flown
Pros: Although the flight was delayed 20 minutes, the staff were efficient, polite and helpful with my elderly mum.
Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.
Pros: Nothing.
Cons: They do not tell you about cheaper online baggage check in and then charge 10 times at the gate. We had to pay $605 for 3 checked in suitcases!
Pros: The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight.
Cons: Worst airline I have ever flown
Pros: We enjoyed our low cost flight with Jetstar. Check in was quick and easy. Boarding was also. We didn't purchase any food or entertainment which is why I gave each of those categories 1 star (there's no N/A or doesn't apply-type option).
Cons: Seats on Jetstar are a bit uncomfortable but for a short flight, it doesn't matter as much. Also, the luggage went to the wrong carousel for many folks on our flight.
Pros: Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all.
Cons: Boarding was later than they kept stating at the gate but still arrived at destination on time.
Pros: Nothing.
Cons: They do not tell you about cheaper online baggage check in and then charge 10 times at the gate. We had to pay $605 for 3 checked in suitcases!
Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.
Pros: Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all.
Cons: Boarding was later than they kept stating at the gate but still arrived at destination on time.
Pros: Boarding was very quick and efficient.
Cons: No entertainment.
Cons: No frills airline. Everything costs extra
Pros: That l got sms messages regarding my flight details and where to collect my luggage!! Awesome
Cons: Jetstart didn't serve us a glass of water on flight and the crewes were not kind. They charged $60 for a carry-on-bag. I think the fare is very expensive.
Pros: Seats were comfortable and the plane was nice.
Cons: I bought a bottle of water to take on the plane and had to get rid of it as there was a baggage check for liquids after security and before boarding. Every thing on board cost, even a can of pop but we were not allowed to bring any drinks. Seems like a way of gouging customers. Also no free entertainment option.
Pros: Noodles were hot and coffee served in decent time. Crew engaged with courtesy to all.
Cons: Boarding was later than they kept stating at the gate but still arrived at destination on time.
Pros: Price..on time and a smooth flight.
Pros: Friendly staff
Cons: N/A
Pros: The full refund.
Cons: Jetstar cancelled my New Years Day flight on the evening of New Years Eve “due to crewing requirements.” It was a blessing-in-disguise because it forced me to fly Virgin for the first time. Not only was my last-minute Virgin ticket cheaper than Jetstar, I didn’t have to pay the ridiculous extra baggage fees Jetstar charges, and a meal with alcohol was included in my flight. Virgin all the way!
Pros: Seating was tight. Very thin seats.. Little padding
Cons: Their online baggage fees could not be purchased with either my Mastercard or Visa. Had to resort to Paypal for baggage payment. Flight was also over an hour late departing from Cairns. Crew said that was due to an ;onboard medical emergency' on the inbound flight.
Cons: I learned that JetStar was the cheapest option for a reason. Check-in at Narita was a nightmare. Without any luggage to check it was over 1.5 hour wait just to check in.
Cons: The queue at the Queenstown airport was an hour long to be processed. Many more people were behind us and an agent at the counter left with many standing in the queue behind. Too long of s wait!
Cons: Entertainment
Cons: Jetstart didn't serve us a glass of water on flight and the crewes were not kind. They charged $60 for a carry-on-bag. I think the fare is very expensive.
Pros: Cheap.
Cons: No free checked bags. No free drinks - not even water. Limited weight for carryon bags. Choosing a seat costs extra money.
Pros: Very efficient boarding
Cons: Not made for talk people
Pros: It’s okay
Cons: Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual
Cons: Our flight was canceled due to Cyclone Debbie. We requested a refund as we had already made other travel arrangements but were refused and told that we will receive a voucher. Since we live in the US a voucher is worthless to us. The right thing for JetStar to do is refund our airfare and luggage fees.
Pros: We eventually got to our destination.
Cons: Flight was 4 hours late. We had even received notices by email the flight would depart on time, just 30 minutes before. Not once did any staff or flight crew apologize for the delay. Also they had to reshuffle passengers because the weight was off.
Cons: Worst airline I have ever flown
Pros: Very efficient boarding
Cons: Not made for talk people
Proserpine Whitsunday Coast (PPP) Australia
Brisbane (BNE) Australia
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