Find cheap flights from Sao Paulo Guarulhos Airport to Perth

Cons: "Food"

Pros: "Crew did a great job keeping the long 11hour flight manageable!"

Cons: "coffee is to strong and to many spicy foods"

Pros: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Cons: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Pros: "crew was so kind and lovely with our daughter"
Cons: "food was fairly rough from Doha and the wine options in economy on all flights were terrible"

Pros: "Every things was great ."

Pros: "Everything"
Cons: "They are the best and air Canada should learn from them"

Pros: "Plane quite empty so lots of space."
Cons: "Service not very attentive, had to repeatedly ask."

Cons: "Delayed by 1 hout"

Cons: "Lights did not work, so diner was guessing whats was in the tray"

Pros: "Left on time, arrived on time. Children aboard did not cry !uch."

Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"

Pros: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"

Pros: "Liked the smoothness on boarding and the organization. Keep it up!"
Cons: "Attitude of some of the flight attendants and more entertainment."

Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"

Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Pros: "Qatar airlines the service was awesome and the planes very clean"
Cons: "Seating not able to upgrade"

Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Pros: "the staff were friendly and accomplished good travel nothing was too much for them."
Cons: "nil"

Pros: "legroom"
Cons: "being in the middle of three"

Pros: "Staff was great"

Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"

Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "decent leg room. the staff was accommodating"
Cons: "the brea was har. some of the food was overheated thus making it hard to eat"

Pros: "All the crew"
Cons: "The airline services"

Pros: "Good leg room. Food was best airline food I've ever had....... By far"
Cons: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"

Pros: "The service on board is excellent"
Cons: "Nothing"

Pros: "Access to entertainments"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"

Pros: "Flight attendants very nice"
Cons: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Pros: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."

Pros: "Everything"

Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Cons: "The trays of water could come around more frequently"

Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."

Pros: "N/a"
Cons: "N/a"

Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"

Pros: "Ok"
Cons: "Wheel chair was not available on arrival. Had to wait 45 minutes"

Cons: "No flexibility in flight changes"

Cons: "Nothing wrong every thing is good"

Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Pros: "Excellent service everyone was generous"

Pros: "Entertainment"
Cons: "Food"

Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."

Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pros: "Boarding and Seat comfort was good"
Cons: "Food quantity in each service was not sufficient. Food quality ok. Cabin baggage limit of 15 lb/7kg per bag is awfully inadequate that renders the standard cabin baggage useless"

Pros: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Cons: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."

Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Pros: "plane is comfortable and business class bar is great"
Cons: "Boarding was a mess and food is terrible"

Pros: "Entertainment, punctuality, helpful crew"
Cons: "Food"

Pros: "Good seats"
Cons: "Took 2 hours from take off until i had a crew member ask what i wanted to eat/drink"

Pros: "The crew was helpful. Flights were on time."
Cons: "The transfer in Dubai was to be made in 75 minutes to another terminal where the inter-terminal bus only comes every 40 minutes. Almost lost my connecting flight. Also, the seat on the FRA - YYZ leg was 23A. Couldn’t be reclined and had no leg space. Painful!"

Pros: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Cons: "The entertainment shows could be better as it was limited"

Pros: "The Seats are very Comfortable"

Pros: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Pros: "The food was very good, the seat was comfortable, the entertainment was great."
Cons: "Water could have been offered more frequently. I got a bit dehydrated."

Pros: "same, crew is amazing"

Pros: "Good range of movies"
Cons: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"

Pros: "Everything"
Cons: "Nil"

Pros: "All the teem all the services"
Cons: "My 2 bags didn't come out to Cairo airport Your employee helps me to report that. He didn't give me the $200 to buy some clothes. Because he told me that my 2 bags coming out in a vew hours. And they give my cell phone # 01114488833 and I give them my wife's cell phone # 01225993535. They never call me they never answer me. 8 days. So I went yesterday 10-11-18 to the Cairo airport I met one of your employees. Asking for my 2 bags they told me that they called my my wife but they didn't. I asked my wife she said they never call me. And she talks to them on phone. They said sorry some mistakes happen they should give me $200 for every single day my bags lait but they didn't ButI received my bags broken an I lost my wife shoes and my candy The chocolate rolled over my clothes And the workers open one of my bags and eat some candy and leave the trash inside the bag"

Pros: "very good as expected"

Cons: "Because the airline kept changing the gate numbers an this was my first time to fly alone. Plus I had to take a bus to a plane on the tarmac. I missed my flight. Tried to charge 600 for the same flight the next day. The people were rude an impolite at Dubai. It’s very expensive airport. Do Not Fly with United emerites at all. Terrible just terrible"

Pros: "The crew were nice"
Cons: "Terrible food Outdated entertainment"

Pros: "Food, Service, entertainment"

Cons: "Ec`1``"

Pros: "Extremely courteous personnel at airprot IMECABLE service on board Plane brand new"
Cons: "That I had top travel to FLL ibnstead of Miami"

Cons: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."

Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Pros: "Staff on board was very nice and attentive. Much nicer than the crew on my outbound flight"
Cons: "Trash was not picked up frequently enough. By the end of the flight the plane was a pig sty. Also there was no toilet paper in the bathroom at the deprting airport"

Pros: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."

Pros: "The entertainment systems was really good."
Cons: "The service of the crew was one of the worst I've ever had..."

Pros: "Entertainment offer was great. Live channels, talks, movies, etc..."
Cons: "The service... it was almost a 7 hours flight, the crew brings you your food and that's it. I needed to ask more than three times to get water, again and again, I can't understand this behaviour at all. They treat you extremely bad unless you fly business with them. I felt uncomfortable and didn't like this behaviour at all."

Pros: "Same as above."

Pros: "The in flight entertainment is as good as ever."
Cons: "The food was wore, the staff seemed less happy and the flight was overcrowded. Not a bad experience, really, but slightly worse than the same flight the previous year. Getting to be the world's best airline may be less challenging than remaining such."

Pros: "Love the idea of informing every leg of my flight. Thanks"

Pros: "i liked everything on the trip. it was great. gulalai"

Pros: "Check in was smooth, flight was smooth and pleasant. Great food, great entertainment choices, great seat company. Best part was the hotel provided during my layover in the wee hours of the morning. I was able to sleep well and shower and was therefore more relaxed during the ensuing 14 hour flight."

Pros: "Evening thing"

Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"

Pros: "Food, comfort, service -- all excellent for the 10hr flight from Athens to NYC! Hands down better than any other airline I've flown with for same number of hours and distance."
Cons: "While there was much in the way of options for entertainment, navigating the system & touch screen was a pain. Often the mouse doesn't follow your touch and you end up clicking things you didn't mean to click + having to press multiple times."

Pros: "Enerttainment"
Cons: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Cons: "Maria was very rude and not pleasant."

Pros: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"

Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"

Pros: "Entertainment was good"
Cons: "The seats were terrible and not enough cushioning"

Pros: "They treat outbound from India as cargo. I had to request for a blanket three times."

Pros: "As above"
Cons: "As above"

Pros: "Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)"

Pros: "Flight was comfortable"
Cons: "Not enough Veg food even though requested well in advance."

Pros: "travel was pleasant"

Pros: "As expected"

Cons: "I loved it"

Cons: "D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space"

Pros: "Connection flights less time spent in transit"
Cons: "Crew not very friendly"

Cons: "Crew members are very arrogant at passengers they will not respond quickly .Food is not at all good"

Pros: "I never flew to Rome because of LATAM!"
Cons: "Flying home"

Pros: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Cons: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Cons: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Pros: "The middle seat empty AMAZING!"
Cons: "Bigger glass for wine !"

Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Pros: "The crew was very warm."
Cons: "Seats very tight."

Cons: "the cabin and seats are old and seems dirty"

Pros: "Crew was good"
Cons: "Seat not comfortable"

Pros: "Neat, polite and orderly. Great food!"
Cons: "Not much."

Cons: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Pros: "Friendly and correct cabin crew."
Cons: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Cons: "Bad"

Pros: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Cons: "More options of TV shows to watch."

Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Cons: "Cadeira dura"

Pros: "Not much I can think of"
Cons: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Pros: "Everything is amazing"
Cons: "Everyone"

Cons: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Pros: "Crew good, disembarking slow."
Cons: "A drink and/or snack."

Pros: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Cons: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Pros: "yo tenia comida kosher y no me la dieron"

Pros: "Nice space in the aircraft and the crew was really nice too."
Cons: "The delay was very tiring."

Pros: "Confortable seats, flight on time"
Cons: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Pros: "Nothing"
Cons: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Pros: "The leg place and reclining chair"

Cons: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Cons: "The temperature should be a bit warmer"

Cons: "Offer refreshments"

Cons: "Food"

Pros: "I liked the person I was sitting next to"
Cons: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Pros: "Crew was extremely unfriendly"
Cons: "Better service. Train your people. Learn from azul airlines"

Pros: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Cons: "less ignorant/greedy management"

Pros: "They were very kind!"
Cons: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Cons: "Lack of food!! LATAM you are doing it wrong"

Pros: "I liked almost all!!!"
Cons: "The sandwich (cool meal)... The may improve it..."

Pros: "Said Paulo airport was chaos but flight was great"

Cons: "No entertainment. The airplane seems to be an older model."

Pros: "The crew was very kínd!"

Pros: "The seats are comfortable, the attention of the crew is great."
Cons: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Cons: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Pros: "Nothing"
Cons: "It was nasty, disordered. Bad experience"

Cons: "Aeronave muito velha, parecia que ia desmontar no ar."

Pros: "I would fly Latam again, good service and I saved a lot of money"
Cons: "Would like a lil bit more legroom"

Pros: "Wine and whisky"

Pros: "Seat was comfortable, as expected in business class"
Cons: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Pros: "Service"
Cons: "The plane is ok but it is an old 767"

Pros: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Cons: "Standing too long before boarding at 2am!"

Pros: "Nothing"
Cons: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Cons: "Company was not able to understand situation and did not offer solution. I lost my money"

Pros: "Very comfy seats."

Pros: "All flights were on time. Boarding was well organized."
Cons: "Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers."

Cons: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."

Pros: "Although a late take off we managed to arrive 3 minutes early!"
Cons: "Nothing, keep up the good service!"

Pros: "Seats were nice"
Cons: "Complementary water... It was a decently long fly not to offer anything."

Pros: "The fact that it got me there"

Cons: "Very uncomfortable"

Pros: "On time"
Cons: "Couldnt pick seat after checkin. They put me in the middle in the back row even though there were better seats left empty right next to me. baggage would have cost 100 pounds to check. Flight was not exactly cheap at 200 pounds. Will just fly the budget airline next time over british air since. I expect better accomodation for these prices."

Pros: "Friendly FA, good entertainment options."
Cons: "The seat density BA has put on the 787 is ridiculous for a long haul flight. Impossible for a grown adult to get comfortable with the narrow seat pitch on this aircraft."

Pros: "Crew did really well in their roles."
Cons: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Pros: "Great flight attendants"
Cons: "Length of flight was long but there's nothing that can be done about it."

Pros: "Timely"
Cons: "Frumpy and unkempt crew. No longer offer complimentary coffee or anything. You must pay for everything. Had to give my carryon bag even though there was lots of room inside the plane"

Pros: "All good"

Pros: "Texting about lost bag, fast information"
Cons: "There not enough time for right connections if always delayed, bags are not at the destinatiion, no drinking water without ovepriced purchase on the plane from London to Prague,"

Cons: "They were late by 2 hrs"

Cons: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

Pros: "Great service, easy travel from Heathrow Terminal 5."
Cons: "Shame the complimentary drinks have gone, sign of the economic times."

Pros: "Troy was very helpful and entertaining"
Cons: "No white wine"

Pros: "Care taken of passengers on trip from London to Boston was excellent amenities were what I have come to expect from BA."
Cons: "Trip from Boston to London lacked amenities and service"

Pros: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Cons: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Pros: "The dinner was surprisingly good! Movie selection was great and the wine was also surprisingly decent."
Cons: "The economy seats are extremely close together. I'm not a large person 5'6") but my knees were practically touching the seat in front of me. There seems to be an inch or 2 more of space on American carriers, which makes quite a difference on a trans-Atlantic flight."

Pros: "Nice comfortable ride from Heathrow to JFK , crew was terrific tending to all passengers , on time and get the service coming throughout the flight"
Cons: "Everything was good , no complaints."

Pros: "Its just the sane as any standard budget airline service - you get exactly what you pay for nothing more nothing less"
Cons: "Planes could do with an upgrade - it'd be nice to have charging ports for USB seeing as no entertainment is provided or available onboard"

Cons: "Food and drinks are really sub-par"

Cons: "Service"

Cons: "No internet on flight"

Pros: "Food was good. I liked that boarding And check-in went quickly."
Cons: "The pilot flew too close to a lightning storm near South Dakota. Really bad turbulence as dinner was being served. It was quite scary and my wife and I lost our appetite. Attendants were also slow to pick up our trays afterward."

Pros: "This flight was what you should expect - smooth boarding, helpful and friendly crew, good food and drinks service etc."
Cons: "The wash bag is now so limited- the bare minimum (and that's in business class!). No comb even. No face wipe either. It's an obvious thing to economise on from the airline's point of view, but it doesn't really have to cost them anything. And the choice of new films was somewhat disappointing - they are relying quite a lot on older films. and no duty free at all (the crew were apparently not given the correct paperwork to allow sales). This was disappointing as I had been hoping to pick up a dual SIM gadget. None of these minus points are major, but they detracted from my enjoyment of the flight"

Pros: "Nothing. My entire group flew British Airways at one point of our multi-city trip and did not like them."
Cons: "QWebsite stated I could check in a bag free. Even when I checked in and specified I had a checked bag, there was no way to pay for it. When we finally checked in, I had to pay a higher price because it was at the gate."

Pros: "Check-in was very easy and actually quiet compared to the rest of the airport."
Cons: "When we walked into the airport (upper floor), I didn't see any signs directing me to British Airways. We walked a long ways and finally asked someone who said we must go downstairs. More signs would help."

Pros: "Plane was nice"
Cons: "Didn't get food order correct"

Cons: "I ordered a ginger ale onboard. When the stewardess took my order and went to swipe my card, he made a comment that sometimes they have difficulties with USA credit cards. He tried 3 different cards and then when nothing worded, he asked if I had pounds to pay with. I stated no, that I had Croatian crowns, Euros or US Dollars on me at that point in time. He then looked over at me and very rudely asked me why in the heck I ordered the drink to begin with. I was already embarrassed that he was having trouble with my cards so to yell at me in front of everyone so much to the point the lady in the next row heard hi and offered to buy my drink for me. I would like to point out that even he made the remark that the machine sometimes has difficulty taking US cards. How was I supposed to know that none of the three cards that I had on me wouldn't work. I never had any issues with either of those three cards after that incident. They worked just fine so it was clearly an issue with your machine not my cards. I feel it was very inappropriate for him to treat me that way (especially over a stupid soda). My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport and it was never turned in. I never recommend BA to anyone."

Pros: "legroom"
Cons: "Boarding started 10-15 minutes before the announced boarding time and I did not hear an announcement for that. Seats are very uncomfortable, they have no lumbar support and my lower back still hurts from the three hours on the plane. 2 toilets for all economy class passengers are not enough - there was a line most of the time. Water for purchase???Are you kidding me? That was the worst surprise! What a shame, British Airways! Now you are one of the inhumane airlines! I will tell THE WORLD about that ridiculous fact! And not even extra small packages of snacks?! Now my favorite airline becomes Delta. There was no entertainment of any kind. There were no air vents above our seats (row 20 in that Airbus) and it got really hot before we were airborne."

Pros: "On time. Friendly crew, planes in very nice conditions."
Cons: "Could have had more offers of water."

Cons: "We arrived over an hour early to bag check for our flight, stood around for 30 minutes while the staff chatted, and then when they finally started checking bags, we were told our flight was already closed. When we said we'd been waiting they called us liars and forced us out of the line. We had to stay in Paris 2 more days."

Pros: "Not much."
Cons: "The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed our connecting flight."

Cons: "Charging for coffee and tea? Tacky."

Pros: "The food was amazing actually. The seats were the most comfortable I've ever had and he entertainment choices were endless. The flight attendants took our requests graciously and were always helpful and friendly."
Cons: "Needs more airflow!!!! It got stuffy and warm."

Cons: "luggage didnt arrive"

Pros: "Crew was great and very helpful."
Cons: "The air pressure in the cabin didn't seem right, feet were swollen more than other international flights I have taken."

Pros: "This flight is was by British Airways - Excellent flight experience!!"

Cons: "Terminal 5 in Heathrow can require a lot of walking."

Pros: "Got lucky and flew in a 777-300ER, very good flight experience overall."
Cons: "Perhaps a savory snack towards the arrival would have been better."

Cons: "My flight was cancelled because I missed the first half of a round-trip flight, even though I phoned several times to explain that I still wanted to use the return trip. This practice seems almost criminal. I paid for the flight, I should have been able to use it."

Cons: "we were in the back of the plane and by the time the dinner got to our row we had no choice- no chicken and only a pasta/cheese dish and I am dairy intolerant! No other choices were offered- not even a snack!"

Pros: "solid experience with on time performance"
Cons: "London Heathrow security from my incoming international flight to my connecting flight was hostile, confrontational, and bewildering. Layout of terminal is ridiculous, with far too many chokepoints for foot traffic, far too many people, too few public seating options. Felt like a prison."

Cons: "Little close on the connection"

Pros: "Food was good and drink selection was great."
Cons: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

Cons: "The drop down food trays were dirty and we had to ask an assistant to clean them. The light refreshments were served late - we were landing just as they were handing out the drinks."

Pros: "SAS"
Cons: "Old, hot, electronics not working well. Needed resets and seat changes"

Cons: "Nothing"

Pros: "Nothing to write home about."
Cons: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Pros: "Boarding priority for infants"
Cons: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Cons: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"

Pros: "Entertainment was okay."
Cons: "Fight was late taking off. Sat on tarmac for almost an hour upon landing. Crew was unprofessional and did not keep the passengers updated on what was happening. Very disappointing."

Pros: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Cons: "They lost my luggage. Avoid this airline like the plague. Never again."

Pros: "Nothing"
Cons: "Everything"

Cons: "Crew should be trained again in basic stuffs."

Pros: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Cons: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Pros: "Great food"
Cons: "Need a polite crew"

Cons: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"

Pros: "some what and it could be better"
Cons: "the help you get from the crew and if they wouldn't make so many gate changes"

Pros: "Boarding process was really unsmooth here as well. Little delayed. Thankfully this crew was really polite. And not screaming at people this one flight."
Cons: "Ether bursting process."

Pros: "Comfortable, friendly and ON-TIME!!!"

Cons: "Nervous neighbors"

Pros: "New plane layout was noticeably roomy."
Cons: "Still old seats, butt very uncomfortable"

Cons: "Flight was delayed 4+ hours due to weather. Gate agents did not communicate well, were rude and not helpful."

Cons: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"

Cons: "Nothing was wrong."

Pros: "AA is always on time! Love the premium economy!"

Pros: "The crew were polite, accommodating and understanding"
Cons: "The gate was changed 1hr prior to boarding despite the arriving plane having landed 3hrs prior. So with stroller and infant in toe, I had to run to change terminals/buildings. There was no assistance or prior warning regarding this from the check in staff and I made it all the way to the original terminal and gate before having to turn around. The desk staff at the gate was asked about early boarding for infants and said it would be okay but didn’t give clear instructions on boarding so I sat down and they began boarding each group 20 minutes later and did not give priority to mother’s with infants. The stroller which I brought to the gate was then tagged incorrectly with a white tag instead of a pink tag. I was later told by he crew that it meant it would go directly to baggage claim instead of being brought to the door. According to the crew, all staff know to tag with a pink tag. At every step there was blatant display of inconsideration that made an already difficulty journey, that much more challenging."

Pros: "Entertainment, food, comfort, competence of staff, cleanliness of restrooms - all good. We were seated separately per the booking, and at the gate, the staff there managed to get us together."
Cons: "Was impossible to sleep, but that's par for the course these days. It was a full flight."

Cons: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."

Cons: "Not enough time in London to change planes. We missed the flight"

Pros: "My flights were booked through British Airways, but these segments were operated by American. Madrid to Dallas was on a 787 (a very nice ride). Entertainment options were very good (although not as diverse as on British Airways). Food was excellent. The crew was very pleasant."
Cons: "There is not enough waiting space at Madrid Terminal 4S for passengers on large aircraft. Boarding was not as fast and orderly as it should have been. Customs and passport control at DFW is very time consuming (much slower than at many other comparable airports). To change terminals, it is necessary to go back through security and then take a train. It took more than 1.5 hours for me to clear customs and get to another terminal for my connection."

Pros: "Entertainment, crew"
Cons: "Several flights were delayed and canceled on last minute."

Pros: "Nothing."
Cons: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."

Pros: "The only decent point was the food. Not great but at least edible."
Cons: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Pros: "Clean comfortable and on time"

Pros: "The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible"
Cons: "The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane."

Cons: "Seats and food"

Cons: "1hr delay"

Pros: "Dinner was decent"
Cons: "Breakfast seemed poor."

Pros: "Nice meals, attentive staff"

Cons: "24hrs delay and very poor communication from crew are not acceptable."

Pros: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Cons: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."

Pros: "Lots of movie options."
Cons: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."

Cons: "Prefer ANA to JetStar!"

Cons: "The long delay was terrible"

Cons: "Fight was operated by American. Alaska forced to wait in line and see assistance, then inform that because the flight is operated by American, they won't be able to check me in. Had to walk to a different terminal of LAX wait in 2 more lines and by the time they were able to assist it was too late to check in. Missed the flight, have to rebook a 3 hour later departure, move the meeting and take a flight back 4 hours later that has a layover and adds about 2.5 hours more on the return leg. Not to mention having to pay for the new seat."

Pros: "For tall people more room for the legs"
Cons: "The Seats aré very near"

Pros: "Customer service good. Offered food/service quickly."
Cons: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Cons: "I booked the flight with Kayak and it showed the airline as Finnair, the flight was actually with American, no complains about it. The issue was that Kayak did not update me with the Flight number for American Airlines and kept sending me information about the flight with Finnair which was not going to actually take place. I had to actually call American and spend time with a Representative providing all the data to be able to get my American Airlines flight booking code so I could check in online. American as always was great! Shame on Kayak!"

Pros: "Slept very well in business. Great crew!"

Cons: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"

Cons: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"

Cons: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."

Pros: "Timeliness, and the cabin crew."

Cons: "How does American think it can get away with a mediocre business class fitting and charge the same as Lufthansa and United? In this flight, the did recline 170º but formed a ramp that did slowly slide the passenger under the set in front of him. I'd recommend someone from AA should fly Lufthansa Business Class or Singapore Airlines Business to check out how it should be done! ANd then, flying a beaten up 777-200er while its competitors fly 787 is nonhing but a shame!"

Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."