Bad sitting every flight not good experience with food either
It would be great if the flight attendants could inform people travelling with small children that at take off and landing the children should drink liquid or chew/swallow something so their ears don’t hurt. Also, Emirates serves the food to the children first. Really good idea. Best of all would be to put all children in the same area.
The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.
They oversold the tickets by one which was my ticket so I didn’t have a ticket till last second
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
We were charged for checking in our bags! One bag per person was supposed to have been included in the ticket price, and yet Turkish Airlines charged us nearly $200 per bag!
this was a short flight in business class. I had problem in the Istambul airport - the lounge for Turkish Airlines was too far and we never were able to reach it
My seat number was changed unilaterally after confirmed online checkin from widow to aisle. This applies to the Istanbul-Port louis flight. Seat was also changed for the Antalya-Istanbul flight but this was because of aircraft change, I was informed. That flight was delayed because of a technical problem with the original aircraft.
They changed the return flight to the next day and it interrupted the plans we had in our connecting city.
My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help
Lost my luggage, ran out of food choices in business class, ground crew was completely unapologetic.
The flight was comfortable and the attendants were readily available and helpful. The food needs to be improved.
Flying on the Boeing 787 from Seattle to London was everything that I expected. Every thing was great.
I have always been pleased with their service. Would not change a thing
Didn’t fly with them as someone had cancelled my flight
We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.
Everything about the flight check-in was smooth no line the plane is clean and bathroom
I arrived at Bridgetown only to fins that a suitcase was missing. It was left at Manchester. I had to wait wait 2 days before deciding on going to collect from the airport personally. I am not happy about paying for baggage at the airport. This I thought was included in the price of the ticket. Who goes away for 2 weeks and does not bring luggage. This was a total rip off and I am not happy. I need someone to contact me before returning so that I don't have to pay all over again to return homde.
Safe arrival. Improvement on Time efficiency Effective Communication will be great.
the airline check in attendant made me check my carry on bag which was VERY small and contained medicine for both of my parents stating it was a full flight. Upon boarding there were several open seats and available compartments where my bag would have fit. DO NOT SELL tickets inclusive of a carry-on with the intention of REQUIRING people to check it.
