Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Nadi
|March||Best time to beat the crowds (15% less expensive on average)|
|December||Most popular time to fly (20% more expensive on average)|
Average price round-trip
|$556||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Fiji Airways, Qantas Airways and Jetstar have all waived their change and cancellation fees on flights from Sydney to Nadi. Confirm policies on booking site.
The average direct flight takes 3h 50m, covering a distance of 3170 km.
There are 7 (direct) flights between Sydney and Nadi per week, averaging 1 per day.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($782) and Fiji Airways ($803), and the lowest round-trip tickets have been found on Jetstar ($431) and Fiji Airways ($571).
Qantas Airways flies 3 times weekly (Wednesday, Friday, Sunday), Jetstar flies 3 times weekly (Wednesday, Friday, Sunday), Fiji Airways flies once weekly (Saturday).
From Sydney to Nadi, Friday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Nadi back to Sydney , the best deals are generally found on Monday, with Thursday being the most expensive.
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at Nadi, also known as Nadi Airport.
Nadi International Airport offers free Wi-Fi throughout the terminals for 30 minutes. In order to stay connected for longer, you will need to purchase a Wi-Fi voucher, which can be done at Prouds Duty Free shop or the Domestic Cafe. An extra 30 minutes costs approximately FJD5 (around AUD3) and a 24-hour pass is FJD25 (around AUD16).
Nadi Airport operates as the main airport for Fiji, as well as being a crucial airport hub for the South Pacific islands. It is a hub for the international carrier Fiji Airways (which operates a codeshare with Qantas), as well as the domestic and regional carrier, Fiji Link.
The closest hotel is the Fiji Gateway Hotel, which is located immediately opposite the airport and offers free transfers between the airport and the hotel. Another option is the Tanoa Skylodge Hotel, which is a 5-minute drive from the airport and also provides a free shuttle service to and from the airport.
There are a number of reputable car rental companies at Nadi International Airport, including Hertz, Budget and Europcar. Book your car online and collect the keys from the car company desks in the arrivals hall. In order to drive in Fiji, you need to have a valid driving licence for the same class of vehicle as the one you are hiring.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sydney to Nadi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Nadi from Sydney is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Nadi with an airline and back to Sydney with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Nadi from Sydney up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand."
Cons: "I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule."
Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Cons: "Breakfast was not tasty. Options could have been better."
Cons: "Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline."
Cons: "Had to pay for most movies. They need to bring around water more often and actually offer it to window seats rather than handing a glass to the aisle and walking off."
Cons: "Seats, food, entertainment"
Pros: "Baggage made it all the way to Queenstown from Perth"
Cons: "Check -in staff said that there were no seats available in emergency exit rows so put us in the row in front. We couldn't recline and thete were several seats empty in the emergency exit row behind us."
Cons: "Narrow Ailes make it difficult to board."
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Cons: "Not clear that I wouldn't be able to check a bag for my return flight. I flew to New Zealand with a large bag and then when I went to check in for my return flight they told me I couldn't check it to bring it back and my only option was to cargo it, which was not helpful being that the cargo was out of the airport and I needed to catch my flight. I was luckily able to check it on a separate flight my boyfriend was going on. But I would have either have had to leave my bag or miss my flight if he hadn't been there. It should have been more apparent that I wouldn't have been able to check it on the way back. It makes no sense to be able to bring a bag to New Zealand and not bring it back. That was very frustrating and overall I was very disappointed with this experience."
Cons: "ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)"
Pros: "The service was excellent. The food was wonderful and the cabin very comfortable."
Pros: "Very friendly ticket counter staff and flight crew."
Cons: "Booked flight through Kayak on Virgin Australia, but found out it was a codeshare on Air New Zealand. No where during booking did it show we would be charged for 1 checked bag a piece. Got to the airport and Air New Zealand was going to charge 134 AUD for each checked bag. Fortunately, they recommended going to the Virgin Australia counter to see if they could add a checked bag to our ticket. The nice people at Virgin used an online code to give us a discount so we only paid 25 AUD a bag. Thanks a lot for the heads up Kayak. We will book direct next time to avoid surprises. Also, almost all movies on Air New Zealand were an extra charge, and the only drinks offered for free on a 3 hour flight were coffee, tea, and water - no soft drinks."
Pros: "Air NZwas a good carrier"
Cons: "Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help."
Cons: "Set seats for 2 middle of 4 middle row E & F seatsw"
Cons: "Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been."
Pros: "Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday."
Cons: "A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly."
Pros: "Wonderful employees"
Pros: "The plane the staff"
Pros: "Food, entertainment especially on long trips"
Cons: "Not something that the airline could do, but I didn’t like that the person next to me was hogging 3 seats (both middle seats) when it’s etiquette to to the one just next to you. Like I said, something the airline can’t control."
Cons: "I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage."
Cons: "Missed the flight because of a very late connection. Air New Zealand and Virgin Australia kept handing me off to each other since it was booked as virgin Australia but on an air New Zealand flight. Neither wanted to help at first. Finally virgin Australia ticket agent took pity and helped me rebook for the next day. This was after I was told by air New Zealand that I had to call the booking number for virgin Australia. I’m traveling from the US and didn’t have a cell phone that worked in Australia... which I explained and asked how I could call the number without a phone. Was promptly told to go over to Virgin Australia ticket counter where I made the one remaining agent who was closing the desks help me. However the airport lost my luggage and could not find where it was. I ended up spending three hours in the airport and still no luggage with the baggage company saying they have no record of it anywhere. Very frustrating trip."
Pros: "Great service, friendly people, kiwi spirit"
Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Pros: "The crew, food, entertainment made the flight comfortable"
Cons: "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."
Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"
Pros: "Appearance of plane"
Cons: "Attitude of attendant. Worst landing of 4 flights going from USA to auckland"
Pros: "Air New Zealand check-in as well as counter personnel were professional and courteous."
Cons: "Booked through Kayak with what I thought was an equivalent Expedia ticket but was horrible surprised when I checked-in. Two other fellow travelers booked flight VA 7516 through Expedia for $218 (USD) one-way. I was able to open the same flight / departure time / price with Expedia but could not book. I then switched to Kayak and located this same flight (as I wanted to travel together with them), and it was for approximately same price. Upon check-in I was told it would cost $120 to check my luggage in (which I reluctantly paid). They indicated my ticket did not include this. I later discussed this with my two travelers and their check-in luggage plus a meal were included with their Expedia (Virgin Australia) ticket. Why was my Kayak (Virgin Australia) ticket so different from Expedia when our bookings were done about the same time? I no longer trust Kayak for future bookings."
Pros: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Cons: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Pros: "Flight was delayed due to A/C difficulties, But no big worry for me. I had no other flight to catch in Wellington."
Cons: "Captain's sense of humor."
Pros: "On time, great customer service, the in flight entertainment is amazing! Even the food tastes good! Seats were comfortable, toilets and plane were clean, all around amazing."
Cons: "Nothing, it was perfect."
Pros: "Great food, wine, service Seats"
Cons: "no wifi"
Pros: "I was recovering from a cold and didn't anticipate having ear problems but during decent I began to experience some pain. It was all new to me as I had never been through this before. Fortunately the crew was kind and they provided a sinus decongestant in a cup for me to sniff and breath in so the smell could open up my nasal passages and it helped a bit."
Cons: "The sharp decent while arriving."
Pros: "Comfortable lots of entertainment options clean flight attendants were kind"
Cons: "no vegetarian options in the main meals"
Pros: "Fun and plentiful entertainment. Great comfort."
Cons: "Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines"
Pros: "It was s safe flight."
Cons: "I didn't feel valued and appreciated. Poor options for complementary food service."
Pros: "Comfortable, clean, helpful crew, charging for devices, good meal, very pleasant experience altogether would definitely fly Air NZ again."
Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Pros: "Staff was friendly"
Cons: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Pros: "The flight crew was very friendly."
Cons: "The seats were too cramped."
Pros: "It was a short flight"
Cons: "You had to pay for 3/4ths of the movies and shows. Kayak didn't specify whether I had a checked bag or not so when I got to the airport I had to fork over $120! I had no choice because I'm not going to leave my luggage behind. I was not pleased with this third party booking."
Pros: "I loved the food, the flight attendants were lovely, and the selection of free entertainment meant I was never bored."
Pros: "Maybe I'm use to subpar American airlines but I was pleasantly surprised by the good food, high functioning tvs, and pleasant staff."
Pros: "The plane was new and the flight was good with no problems."
Cons: "Being a Star Alliance Gold member and Premier 1K on United Airlines I was expecting a bit more than water and a lolly. Yes, we did only buy the "seat" ticket, but come on a soda was an added cost. I don't see us flying AZ again anytime in the near future."
Pros: "Did get noticed that the flight was cancelled and appreciate keeping me informed on that."
Pros: "Excellent comfort in row 2 (extra leg room). Crew were very helpful."
Cons: "The plane was parked across runway and we had to get there by bus. (Terrible fumes) and then waited for more than an hour in board until we could get access to runway to take off. We did still arrive only 10 minutes late."
Pros: "Crew were amazing, food was delicious"
Cons: "Boarding was delayed with no explanation, we sat once boarded waiting to take off not knowing what the further delay was, ended up arriving and clearing customs an hour behind schedule. This is becoming more common with my flights with Virgin Australia."
Pros: "Extra Leg Room, 3 seats between 2, worth the extra money, surprised they provided breakfast"
Cons: "Crew not overly friendly, only 2 toilets at back, not enough seats at Sydney airport due to reno, didn’t bother using their inflight entertainment but at least they provided some."
Cons: "Missed my flight due to lost luggage"
Pros: "The service on board was excellent and the flight atendants really nice"
Pros: "Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home."
Cons: "Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip."
Cons: "No organization in check in process. Staff unfriendly and unhelpful. No control over situation."
Cons: "When we got to the Virgin Australia desk, they said we could not Board the plane and we had to arrive at least 90 minutes prior to boarding per Sydney Airport regulation. Our Jetstar flight arrived 10 minutes late to the gate. This gave us 55 minutes between flights. We had no chance to make the connecting flight. Kayak and Kiwi.com should not have allowed us to book that flight because there was never 90 minutes prior to our international flight. I am very disappointed in Kayak and will reconsider using this site to book in the future. We had to buy an entirely new flight to get to Fiji which costed us an extra $700. I would like to speak or email with a customer service representative to discuss this issue."
Pros: "Crew was good, and water was served frequently."
Cons: "Got out late from Sydney and got stuck in a holding pattern in Bali. We had to take a shuttle to and from the plane was was cramped with screaming children. Due to the delay we got stuck at immigration for 50min. We weren’t told about the entertainment until already on the plane when we couldn’t download the app."
Pros: "Such a comfortable flight. No complaints at all."
Pros: "Boarding and checkin were fine with no problems seats were ok."
Cons: "No food left after the first ten rows had eaten no entertainment at all late departure"
Pros: "Seats, crew, boarding normal"
Cons: "No entertainment, food or charging port"
Pros: "Overall service is excellant ."
Cons: "not really."
Pros: "Service from the crew was good, however it would have nice to have been woken & offered lunch."
Cons: "Too many screaming children! Very cold."
Cons: "I missed my flight due to my first flight being 45 minutes late and excessive wait for my luggage in order to clear customs"
Pros: "Service was very good. Movie selection was very good. Flight was very good."
Pros: "On time and friendly crew"
Pros: "The crew was lovely. Super impressed."
Pros: "Friendly service, superb service in peak rush hour. Willing to pay extra to fly with virgin every single time!"
Cons: "Delayed boarding. But wasnt a big deal."
Pros: "We had a great experience from beginning to end. Our check-in was easy. We were prepared to pay for our bags but per surprised and please that our bags were checked through to our final destination. It was our first time flying Virgin but not our last. Great Job!!"
Cons: "We arrived at the gate early and they made us move to another area. There was no reason for this since our flight was the next flight. The staff at the gate Sydney were not nice, friendly or respectful. It was disappointing since our check-in was remarkably great. Maybe they were having a bad day."
Pros: "overall excellent service"
Pros: "Boarding from the rear as well as the front expedited the boarding process."
Cons: "Even though I checked into the flight before arriving at the airport, it took over 45 minutes to drop off my bag at Sydney domestic airport. They charge for soft drinks other than coffee & tea."
Cons: "Check-in process was terrible; all automated and designed to suck additional funds from your wallet. "Food" was toy-sized, and every beverage except tea, water and coffee costs extra. I'm going back to Qantas."
Pros: "Whole row to myself"
Cons: "Turbulence and I slept through to beverage/snack service"
Cons: "Breakfast was sub-par (bad frittata, beans and fatty bacon rasher). Fewer movie selections on inflight entertainment compared to previous USA-Australia trips."
Pros: "Hostess smile everytime"
Cons: "Virgin Australia staff were extremely unhelpful when I called from Sydney (20+hrs before landing in LAX) to find alternative flight to JFK due to snow. Their inability to rectify the situation on the spot resulted in all outbound flights to LA being full by the time I landed in LAX and a subsequent 3-day stay in LA… hence missing my wedding anniversary. Thankfully my husband purchased the first available ticket at US$1,000 and was able to get me back to NYC in time to celebrate our wedding anniversary. I am extremely disappointed that Virgin Australia did not amend the flight when I first called - staff in LA further reinforced that Syd ground staff should have been more helpful. On top of all of this I had to pay US$120 for excess baggage due to 20kg restrictions - what international flight only allows 20kg. All in all this has been an extremely disappointing experience and I will not be flying virgin for any further international trips."
Pros: "On time and smooth"
Cons: "nothing specific"
Pros: "cheese and tomato SW"
Cons: "too many yuppies"
Cons: "No complimentary food, no entertainment, rude flight attendant"
Pros: "The flight crew was very attentive even w/ a full cabin. The flight itself was uneventful. On board entertainment made the 13+ hour flight less miserable. For economy class I felt like the amount of leg was generous."
Cons: "I food was not spectacular but it was adequate. My expectations for economy class are never high so I don't really feel this is a negative it was as expected."
Pros: "Like Virgin Australia's inflight entertainment app which works on board."
Cons: "Long lines for baggage drop in Sydney Domestic airport. That airport needs some improvement."
Pros: "It was a very welcoming experience from the flight crew"
Pros: "...we still arrived only 20 minutes late. The cabin crew was friendly and very efficient. I hardly waited at all for my bags."
Pros: "Flight was perfect, just a hassle with check-in."
Cons: "VERY long lines to drop our bags for check-in."
Pros: "The crew was very friendly and competent. The seats are fine but there is very little room to store anything within reach."
Cons: "Changed my flight at last minute and put me on a much later flight."
Pros: "everything else fine"
Cons: "Very long lines to check in"
Pros: "The flight was dine check in atbausney airport a mihhate"
Pros: "Bumpy but I guess VA can't do much about that. Everything else was perfect. Thank you"
Cons: "I have a disability and they damaged my electric scooter which I use to get around. They expressed no concern at all and told me they took no responsibility for damage to anything they carried."
Pros: "The flight was very short, easy, and pleasant."
Cons: "It was very cold on the plane."
Pros: "Good staff, snack and sear"
Pros: "Hassle free no worrying about re arranging your bags or anything, they were friendly and everything was a breeze."
Pros: "We traveled business class. So everything except the IPad entertainment was first rate."
Cons: "Absolutely awful customer service and accommodations"
Pros: "The crew was friendly and helpful."
Cons: "Loud and noisy flight. With it being a red-eye I thought they should make an effort to quiet the plane down."
Pros: "I appreciated that the plane was on time at both ends the attendants were on cue throughout the flight."
Pros: "Friendly service, nice leg room in front row"
Cons: "Flight was changed to New Zealand Air, and i was not informed. Checked bag was now $120 NZD charge instead of free... on an international flight! Also had to pay to watch a movie."
Pros: "Generous coach seating, plentiful tasty food, all the creature comforts we needed."
Cons: "The entertainment system touch screens do not respond well."
Pros: "Service is always wonderful!!"
Pros: "Crew was so helpful"
Cons: "Food ...special ordered food didnt make it in any flight. And quality of food needs bit improvement"
Pros: "Plane was nice, seats were very comfortable and staff were very friendly and attentive."
Cons: "Boarding was chaotic"
Pros: "The people were great! And it was a smooth ride."
Cons: "The seats are very uncomfortable. I could not get comfortable and my tailbone just ached. I tried sitting on a pillow, but that did not help. And the cabin was too cold for me."
Pros: "The staff was friendly and helpful."
Cons: "LAX has to get its remodeling completed. Getting to Tom Bradley International terminal and taking the bus to our plane was not impressive. The food on Fiji Air is not good."
Pros: "Very smooth flight"
Cons: "No food options by row 29"
Pros: "Good price but not too good services"
Cons: "Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger"
Pros: "Can't beat that. Bigger seat, better leg room, comfortable seats."
Pros: "I have been traveling at least 4 times in a year for last 20 years. I never had such a worst staff specially the Msnager of Fiji airline ground staff at Sydney airport named Christopher. Such a rude ignorant person. The amount of luggage including baby stroller I traveled from Los Angeles to Nadi. Nadi to Sydney was perfectly fine. When I checkin from Sydney to los angles, the Fiji manager said you have to pay for stroller. I said I came all the way from Los Angeles to Sydney like that and I even showed the tags too, Christopher said Sydney has different policy. I left the stroller to him and Saud to him keep it for your kids and came back home without baby stroller."
Cons: "Worst Fiji ground staff at Sydney airport"
Cons: "with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives..."
Pros: "Fuji was Great"
Pros: "The crew on Fiji Air is incomparable in friendliness."
Cons: "sitting in a plane at Sydney airport for three hours waiting for a part,for the plane was not much fun.But we still got to Apia that day,or maybe late but before 12 midnight was a very long day."
Pros: "Most people who work for the airline are kind."
Cons: "The quality isn’t there... vegetarian meal was the same on both flights and beyond below par. Planes seem to be pretty past there prime in the 4 flights I have been on. Check in process is a nightmare without any automated options that backs everything up. When I arrived in Los Angeles and found that two zippers had been torn from my bag and one pocket open, the baggage staff scoffed at my claim and told me to go speak to a third party that handles baggage claims... I’ll just steer clear next time."
Pros: "The way we were boarded."
Cons: "Seating was uncomfortable and meals were tasteless"
Pros: "Service, space, seats and one meal was good."
Pros: "Thank you for allowing 1 free bag since many carriers now charge even for the 1st one. Hot meal was good but serving curry may not appeal to all passengers."
Cons: "The lines were long to check our bags. I enjoyed the chicken curry meal but other people did not like it since it was a little spicy."
Pros: "Crew's service"
Cons: "Better organizing of boarding"
Pros: "Service was excellent. Very friendly crew."
Pros: "Our flight to NAN was delayed five hours ; however, when we came to the check-in desk, they knew immediately who we were and informed us of a change. The staff at the desk [a man and a woman] were extremely helpful and verified a change would be acceptable and they put in all of the work to make it happen - we returned an hour later and they had switched us to a flight from SYD - SFO - LAX on Qantas airlines. Things from there went off without a hitch ; while our departure time was still 5 hours later, we arrived to the US earlier than we would have on the SYD-NAN-LAX flight."
Cons: "The five hour delay ; however one cannot have qualms with inclement weather."
Pros: "Staff very good, food and beverage service was delayed or postponed due to turbulence but staff made up for it when service resumed."
Cons: "Entertainment movies not very many new releases."
Pros: "We have our seats by the window on our flight from Sydney to Nadi, we're so happy for that."
Cons: "We have our seats in the middle of the four (4) seats in the isle of the plane, it's so hard to go to the bathroom, which I do need to go often. We really were not happy and suffering during the flight from Nadi to Los Angeles."
Pros: "The staff was friendly, food delicious, and cabin not too chilly."
Cons: "Small tight seating and horrible food."
Pros: "Very nice plane and it includes food and drinks and wonderful service"
Cons: "Extra bag was pretty expensive"
Cons: "The gate agent was extremely rude and asked to see our passports. She insisted our carry on be checked in. My son is disabled and requires an isle chair. The gate staff did not allow time for him to get to his seat before letting the rest of the passengers board and the staff assisting him were very upset as were the passengers who were wondering what was taking so long to get to their seats."
Pros: "Professional and friendly crew. My 8th international flight in business class with 3 different airlines and Fiji Airways crew beat them hands down. Loved the Fiji Chicken curry."
Cons: "Angled seats Limited choice on IFE"
Pros: "IT was a quick flight."
Cons: "People always used my the way at my comfort seat to shortn there way...so it wasnt really comfortable. The Crew seemed really stressed."
Cons: "Seats are not comfortable"
Pros: "Food options were good. Service was great. I think it was a great options with the price I paid."
Cons: "Seats are narrow for some people. It can be uncomfortable if the person in front reclines their seat, since the rows are close together."
Pros: "Crew was tentative."
Cons: "No complaints."
Pros: "Not much. Bathroom was clean"
Cons: "Some of the TVs were out. Food was just horrible. Barely got one drink, bc stewardess never came back. They ran out of blankets also. U don't get assigned seats until at the airport which is impossible when you have a family of 4."
Pros: "They rebooked us on Air New Zealand."
Cons: "Our flight was canceled."
Cons: "Long time to load luggage. 45 min late"
Pros: "Nothing stood out."
Cons: "Treated like a second tier customer. Rude flight attendants. Did I mention my flights we're delayed 3+ hrs and the plane's engine gave out. That happened. Very poor/mediocre airline. Oh and the seats are extremely uncomfortable. Everyone around was worthy of contempt."
Cons: "We get to LA for our connection and security says we need to check in again, and no one is at the fiji airways desk to check us in! The security guard sees this, lets us through to check in at the gate so we sprint there and 4 agents are standing around saying they are surprised we made it."
Pros: "The person at the gate checked everyone's ID's while we were sitting in the gate. It saved so much time."
Cons: "I wish my vegetarian meal wasn't vegan."
Cons: "my seat, i am to big"
Pros: "The planes were clean. The flight attendants were mostly friendly."
Cons: "For an international flight, I would have expected to have a little more room even though I was in economy class. The food was OK. The limitations on checked baggage and carry-ons were not very good. 40 lbs for a checked bag, ok. But only one allowed. I've never had an airline, let alone international, that weighed my carry-on. All in all, it wasn't what I'd expect from an international flight."
Pros: "Cabin crew was efficient and friendly. In general, your baggage policy is horrible. Only airline I'm familiar with that only allows one checked bag?? I believe your aircraft baggage capacity is equal to any other aircraft of the same model so why the one bag limit. The landing in Nadi was horrible. The plane hit so hard on landing that it bounced up and hit hard again. Everyone was scared and holding tight to the seat in front of them. What was equally disturbing was that neither the pilot or co-pilot ever came on the speaker and said ANYTHING! No explanation, apology or anything-complete silence."
Cons: "This was very unprofessional and makes me wonder what was going on in the cockpit? Seemed to take an in ordinarily long time to clear food trays after the meal. They were offering seconds on beverages before they had even cleared the trays."
Cons: "You need to boldly tell your customers BEFORE they buy their tickets that you are one of few international flights that allow only ONE checked bag. Also that you only allow ONE carry-on bag. This information needs to be impossible to miss for your customers! Nowhere online did it say that I was only allowed one of each. I have travelled to and from the US at least 10 times and my husband twice as much as me, at this is the only international flight that we have ever encountered that only allowed one checked bag. I could not pack one bag into the other and I was traveling home, forcing me to pay $180. We also delt with extremely rude people who were condescending and disrespectful at the checkin counter. The seats on the flight were extremely uncomfortable. The crew did not specify what the food was. Instead of saying "chicken curry" they said "chicken". Because they didn't actually say was it was, I chose chicken and the was not able to eat the food because I am allergic to curry. I was also not able to get something else because I had already opened the food. So the dinner that I paid for with my flight, I could not eat. My husband and I will not fly with Fiji airways again."
Pros: "Customer service was nice, the food was ehh."
Cons: "For an international flight, the seats were extremely tight. There could've been a few more movies to choose from."
Pros: "the lady who checked us in wasnt all that helpful. There was a dude at the gate however who was very knowledgeable and helpful. Everything else was average. not bad though"
Pros: "The woman who checked us in helped us a ton by getting our seats switched to be near each other for both this flight and the following flight from nadi to LA. She was great. Most helpful person I came acrossl."
Pros: "Was pleasantly surprised had a great flight."
Pros: "Staff were friendly"
Cons: "Meals were tiny and limited choice. No water coming through all night Seats terribly cramped Bag problem at airport took 3 days to recover Impossible to speak to airline due to limited hours office is open in Auckland"
Pros: "plane was new and clean short destination fly was good"
Pros: "Airplane was almost brand new...great seats..plenty of overhead storage. Staff took good care of us. Food was marginal...but that's what we've come to expect."
Pros: "The Seat assigned was horrible and was unavle to check in Online and the custoner Service was horrible. Worst experience ever"
Pros: "Seats okay but would not recline"
Cons: "Our flight was delayed because of poor rostering due to one of the crew being out of hours and another crew member had to be brought from Brisbane to Sydney to join the flight. Not very professional in my eyes."
Pros: "Good crew, very friendly. Went above and beyond to find a passenger at baggage claim who left something on board."
Cons: "Boarding was very delayed."
Pros: "Arrived ahead of schedule"
Pros: "Left on time, arrived 10 min early"
Cons: "No hot food, limited selection.....which ran out quickly"
Pros: "Seat was comfortable."
Pros: "Good service and nice people"
Cons: "Nothing everything was good"
Cons: "Ok so. With ticket purchase you only get a carry on bag in economy. To pay for a checked 15kg bag is $68, but only if you pay ahead of time. If you pay at the counter it will cost you $100. The woman at our gate was completely alone, and clearly frustrated by the situation and kept radio-ing for information about where the rest of her crew was. They are flying 787 Dreamliner now and just squeezing as many people as they can on them. I am a 5’10” female and my knees were hitting the seat in front of me. Want to recline your seat? Go ahead, but the bottom of the seat now slides forward as well to compensate for the lack of space. So if you’re tall like myself, you can’t recline your seat because it forces your knees further into the seat in front of you. Lastly, they have this ‘amazing entertainment service’. It’s $8 to watch a movie or play a game of solitaire. Such a scam. Water is the only drink included and the power outlet in my seat didn’t work. They are exactly what they have always been, but dressed up nicer, cheap and crappy airline looking to make as much money as possible. Won’t be flying with them again. For the money I paid to check a bag plus ticket cost, I could have flown a much nicer airline. will do next time!"
Pros: "New airplane"
Cons: "You have to pay for everything. Water wasn't offered during the flight but passengers have to ask for it."
Pros: "Extra leg room with upgrade"
Cons: "Seat too close to tiolet"
Pros: "Fix the food menu!!!"
Cons: "Fix the food menu!!!"
Pros: "The crew was relatively nice."
Cons: "A lot of crying babies. No food or entertainment included for the 9.5 hour flight."
Cons: "Seats unusually small. Unlikely to fly this airline again"
Pros: "The basmati rice with free range chicken meal was surprisingly really tasty. I usually don't like airplane food, especially when you have to pay extra on board for it, but I was hungry on a 9 hour flight and had to order something."
Cons: "From the moment of boarding the staff seemed stressed out and over it. Not very friendly, especially when disembarking the plane in Honolulu. They didn't offer goodbyes or thank yous to passengers as we got off the plane."
Pros: "Food was nice although expensive. Crew was great. the auto tinting Windows was nice."
Cons: "We were so dehydrated after such a long flight. The little cups with only a few sips with your meal is not enough. More water! Comedy options for movies were just bad. Our seats would not stay reclined. Painful sitting/sleeping on such a long flight. Jetstar is supposed to be a budget airline but they really aren't cheaper after they nickel and dime you and then bring out the long sword on the cost of luggage. The 7kg allowance per person on board with no option to purchase more was really hard for us - 2 adults and a baby - and the diaper bag is counted as part of your 7kg, unlike flying in the US. We had 7-8 hr layovers in cool weather."
Cons: "Jetstar is the worst airline around. Its absolutely ridiculous that they charge you 10X more for checked luggage at airport check-in. When I booked my flight 5 months in advance, I didn't see the option of buying luggage (and also didn't think it mattered at the time because normal airlines like Delta, United, etc. charge the same rate no matter when you decide). Thank goodness I knew to buy luggage before getting to the airport but was still charge $60 AUD (when it would have only been $35 if I did it when I originally booked). And it would have been over $150 if I waited for the airport. WHO THE F CARES WHEN I DECIDE TO CHECK A BAG??? YOU STILL HAVE TO GO TO THE COUNTER NO MATTER WHAT. Jetstar is such a low class airline. Then they wanted to weigh my carry-on which was 9kilo (2k over the limit)... full of all camera gear. The guy literally started yelling at me, made me feel so uncomfortable, and my eyes began to water. He was screaming to another woman in front of everyone that I was WAY over the weight limit and was to be charged $210. He was extremely aggressive. (This was a moment I wish I would have whipped out my phone and took a video... would have gone viral). The woman wasn't any better either. At first she was really aggressive and I hadn't said a word. I just watched them react as if I brought a weapon. She raised her voice at me yelling about the stupid luggage being too heavy.... and at that point I told her that she needed to lower her voice and talk to me like a human (let alone a customer). At that point she did realize that she was being ridiculous and lowered her voice (I might even give her the benefit of the doubt and say the guy may have rattled her). I explained to her that I was carrying expensive camera gear and batteries (which you cannot put in checked luggage) and that I'd be happy to put it in the checked bag (especially since I had extra kilos that I hadn't used). She said I would need to sign a waiver exempting them from being responsible if anything was stolen from my bag. I politely said absolutely not. If you cannot get my luggage to my destination safely then I would happily not get on the plane and walk over to the Air New Zealand desk and buy a ticket. At that point she looked me up and saw how much I flew with them and then decided to let me on the plane. Which mind you, the plane was 75% EMPTY. After all that. Geez. Never again Jetstar. Never again."
Pros: "Few crew members who went out of their way to ease our frustration"
Cons: "Surprise expenses Most people who buy directly through the Jetstar website add baggage allowance. You don't get this option when buying on Kayak. Poor connection and wait time The long layover was annoying, and proved costly, too. You need to buy a Visa in Australia if your layover is longer than 8 hours. Kayak doesn't warn you about this, and so you have to collect your baggage, go through customs, and buy a Visa. In sum, Kayak shouldn't allow you to purchasing strings-attached tickets from this airline."
Pros: "Didn't crash"
Cons: "Misleading baggage policy cost additional $150 for a single bag at check in. Agent unwilling to find a different fare / baggage rate. On board they charge everything. Seats uncomfortable, felt passenger behind knees into my back. Overall terrible, cheap airline."
Cons: "There are no complimentary snacks. Also, we had to pay for the movies. I wish the entertainment was free like on all other airlines."
Cons: "Charged $285 for 1 checked bag! Wow. SCAM"
Pros: "The plane was relatively new."
Cons: "Boarding was late. Food selection was poor Entertainment choices were slim And obviously charging for luggage and food sucks."
Pros: "I am still in denpasar"
Pros: "787 is great.But reserve exit row"
Cons: "pay for water"
Cons: "Gate agent assumed we didn't speak English so she re-assigned us from an exit row to the back if the plane. Agent didn't ask us if we spoke Eng (we are native Eng speakers). When we realized what she was doing, she was surprised that we spoke Eng but continued to re-assign us. Extremely poor service. Will not fly Jetstar again."
Pros: "Jetstar provided a NZD25 voucher to all passengers for the disrupted flight."
Pros: "The check-in woman was a gem! Due to Australia's strict carry-on policy - one item, period - I had to repack my luggage, which contained a fragie printer that had been in my carry-on when I could have it AND a computer bag. The Jet Star allowed two checked pieces, and the agent gave me all the time I needed to make the changes. She then marked the bag fragile, and sent me to the oversize/fragile bay with it. It arrived in PNG rattled, but working normally.The woman was a peach!"
Pros: "The plane was nice and spacious, crew was friendly and captains were apologetic for all of the inconviences."
Cons: "The aircon was out the entire flight due to maintenance related issues that weren't fixed. We left an hour late and arrived an hour late also based on these issues."
Cons: "Lack of communication So cheap and stingy they give Scrooge A run for his money."
Pros: "We were on our way from syd to bali and just before we reached ocean we turned around and headed back toward Melbourne. As upset as we were about that situation they were extremely accommodating. They said the Landon strip in Bali had broke so we couldn't land. They Bieber, gave us free coffee, tea and juices and gave us all free onboard entertainment. When we got to Melbourne they had set up free shuttle server and out us all up in a very very nice suite and gave us a voucher for breakfast which was more than enough! Then on our way back to bali they again gave us all free onboard entertainment. Very nice! Loved it!"
Cons: "Didn't like that they took so long to tell us about the problems on the landing strip. I thought we were being hijacked!"
Pros: "I liked the convenience of the airport and getting on the flight."
Cons: "I didn't like that there are a lot of hidden fees with Jetstar. I didn't realize you needed to purchase bags for the flight and was unpleasantly surprised when we got to the airport and were told it was going to be $160 to get our bags on our flight and that if we would be paid for it a day before it would have been substantially cheaper. Also, nothing was provided for free on the flight-not even water or the entertainment for a 6 hour long flight."
Pros: "Cheap fare"
Cons: "Restricted carry on weight limit"
Pros: "Horrible airline. Can't understand the reservation people. Misleading on what you are paying for. Worst airline I've ever seen. Fly Virgin, which is much better."
Cons: "All the customer phone people speak in heavy accents you can't understand. Airline makes false statements on its website. Awful company."
Cons: "No entertainment or food at all even for long flight, all is sold individually. Even for really old movies you are charged, tv or anything at all!"
Pros: "The service was good, the staff were friendly"
Cons: "I was told I'd have a window seat for the flight and I had an aisle seat."
Pros: "Economical and value for money"
Cons: "We couldn't check in until an hour before boarding and weren't allowed to take the 2 carry-on bags each as advertised. Had to repack quickly to get the things that had to be hand carried (CPAP's, cameras, medicines, etc.) into the backpacks and then got charged $28/bag for the 2 bags that should have been carry-on. Unimpressed."
Pros: "The crew was efficient"
Cons: "I wasn't aware JetStar operated on a "budget" airline level worse than that of a second world country airline. Were there alcohol, movies, terrible food, bottled water, and pillows available? Yes. Did JetStar take every opportunity to charge customers for any and all services? Yes. Perhaps I should have rearranged my expectations, knowing that this was a "budget" line, but their fees for additional services were worse than AirAsia."
Cons: "Baggage policy's are totally out of line with reality and industry standards. Check ins are way understaffed."
Cons: "Baggage gouging, terrible customer service, long lines."
Pros: "Entertainment was worth it for 10 hour flight."
Cons: "On previous flight they wanted me to pay for water, so on return I bought a bottle to drink on flight. When I asked for a glass of ice was accused of bringing liquor onboard. When I showed the bottle of water, they stormed off and didn't return for entire flight."
Pros: "Planes are new and nice!"
Cons: "Seat had a lump in it"
Cons: "I didn't like that there were many hidden costs. You don't even get a soft drink without paying for it. The usual practice for international travel is to allow one checked bag free, not so with Jetstar. We booked the ticket because of the cost and it ended up costing more than if we would have booked on a better airline like Air New Zealand."
Pros: "Jetstar had great ticket prices, but if you don't prepay to check bags or get decent food, you'll be nickeled and dimed. $160 to check one bag if you don't prepay! And you can only carry on 7 kilos which is about 15 pounds, which isn't much. Otherwise, the crew was really nice and the seats pretty comfy and a nice, new plane."
Pros: "Both metatarsal flights were comfortable and smooth. I purchased better seats for just $25, since the flights were so long. The airplanes are brand new and very modern."
Pros: "speedy boarding"
Cons: "flight was delayed, baggage policy wasn't clear"
Cons: "I can see why this airline is called a low cost carrier! The boarding agents to flight attendants were extremely rude. The F/A were yelling at customers and locked the restrooms. On top of it, everything has to be purchased before hand if not, they would charge you even more at the time of requesting it (from baggage weight to sodas to blankets). This is a newer aircraft and it was filthy. The toilet seat would not stay up, mold noted on the vents, and something was splattered above the window panels. I would not recommend this airline to anyone!"
Pros: "The plane itself was really nice"
Cons: "The ticket counter process was subpar. We got to the airport over two hours before our flight and stood in line to check in for over a hour. We had to rush to get through security just to get to our flight. I was not able to check into my flight via mobile phone, which is a huge inconvenience. I'm also used to flight attendants coming through to offer items for purchase. It just seems like if you didn't prepurchase any food through them, they don't really care about you. I know it's a low cost airline, but they really do nickel and dime you for everything and the cost of check in bags are pretty pricey. If I ever go back to Sydney, I'll probably just pay the extra money and go Hawaiian or Qantas."
Cons: "We waited 45 minutes for a passenger that was late.. Since when did a plain full of two hundred people wait for one idiot that couldn't make it there on time. He arrives, we begin to push back. Captain announcement, "We have been requested to go back to the gate, unsure as to why". We get back, turns out the first officer has exceeded his flying hours. I sincerely hope I never end up on a Jetstar flight ever again."
Pros: "I'm still trying to get carry on luggage. they weighed it in Honolulu and said it was fine but the stewardess in Sydney said she could tell it was too heavy by just picking it up. Still don't have it"
Pros: "Seating on exit row was spacious . Low fare ."
Cons: "Their baggage fees !! Watch out, you can really get stung ! They don't really do a good job of explaining their rules on the web site. . I had a family of three traveling and bought 20 kilos of baggage allowance each . Didn't know if we could share the weight allowance between us or not. Also was not clear you could not just purchase another bag allowance at airport , although they do say purchasing at the airport will be more expensive. Got that right !! They charge $25 a kilo for overage at the counter !! So any overage adds up fast."
Pros: "check in was smooth and effortless, did the online checkin and luggage drop off at the counter"
Cons: "service was hit and miss, one fa asked us to wait to pick up the finished food while she was not doing anything, while the other fa was very thoughtful and asked us if we would want to have the rubbing collected. a bumpy landing experience, maybe it was controlled by a rookie first officer rather than the captain from the decending part. 2 passengers were ill and required assistance after landing."
Airlines flying from Sydney to Nadi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Nadi
Masks required on board, masks provided on flights from Sydney to Nadi
Social distancing seating
Middle seats unavailable to book on flights from Sydney to Nadi
Testing for antibodies, testing for symptoms for flights from Sydney to Nadi
Waiving of change fees. Search flexible flights from Sydney to Nadi