|Flights arrive in||Newark|
|Flights depart from||Tokyo|
The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see
I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!
Really no complaints
Staff and service good
777-300 plane business class very old and tired
Beautifully presented and tasty Japanese food. Electronic windows.
Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus.
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