The flight was delayed and food was averiage - only sandwich. The flight attendants were good and gave outstanding customer service 👍🏼
The EVA air staff at Narita did a terrible job with signage and communication. Despite getting to the airport hours before, they had me queue in line and did not communicate that passengers for Kaohsiung need to step out of line to go to a different line. If you put the flight number at the front of the line, people will think that’s their line. If your staff walk silently down the line with a sign of the flight number, how are we supposed to know you want us to follow unless you speak or write that? I even asked the staff with this sign when we could check our bags and they assumed I was on the later flight to Taipei. Later, Wl only 30 minutes remaining I called for help, and the staff looked at me like I was in the wrong. I had to rush through security and customs and had no time to eat or buy a gift. I’m deeply disappointed in the way they handled it, and it caused unnecessary stress on my vacation.
I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.
I think the business class service has declined as compared to how it was years ago. I am not a fan of the hello kitty graphics. Boarding was long and not well organized. The lounge in Taipei was not very good, the food was very poor. Did not live up to many international business class lounges.
The flight from Taipei to LAX was the first time we encountered rudeness from the crew. From the gate agents to the in flight crew. We had received such wonderful service going to Bali and on our Bali to Taipei flight that it shocked us when the gate agent was rude and then the rudeness continued on the flight to LAX.
The crew was very helpful. Food was prepared with great care and tasted wonderful. Movie selection was a bit limited. The bedding on the seat is a little too thin for sleeping.
It was a pleasant fly with Eva Air from NYC to Taipei. The crew were friendly and the food was exceeded my expectation.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
My experience with Eva sir was good except the long walk in LA Lex, that was inconvenient for my age,
Booked this by accident, when I missed my Peach Air flight from KIX to TPE that morning. And am I glad I missed it. Eva has to be one of the best airlines I’ve ever been on. It was my first official impression of the Taiwan, and it set the bar high.
Great service and comfort level. You can have more of vegetarian food options.
This was an amazing flight. The crew was great. The service was great. The food provided was great.
Unfortunately, there has been a boarding and departure delay. However, as usual, the flight arrived earlier than the scheduled. There has been a turbulence in-between, it’s unavoidable. I couldn’t complain them.
The food on this flight from NRT to ICN was average. The staff were very friendly, but the flight took about 60 minutes longer than it should have because the pilot was only flying at 330mph instead of 500-550. Not sure what the reason is for that, but it meant for a much longer flight.
Always have great flight experience on Korean Air. Glad to have been able to book this on Kayak/Under Pricer this year!!
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
You did not put me on a Korean Air flight! so I do not have nothing to say
Delayed 30 mins but to final destination so I didn't miss a connecting flight like I did on the initial journey that added over 12 hours to my trip.
Spokane airport was easy to get through. Seattle having my arrival and international departure gate so close to each other was fantastic!
Due to technical difficulties the flight was delayed but we were kept informed and still made it on time to our connecting flight Crew was very attentive and helpful
A little aged aircraft but overall good. Smooth fight and got us to Bangkok. Thanks.
Refer to the Osaka-Tokyo one, it explained how I felt about both flights
I am a United 1K flyer but certainly I would fly ANA again. Great inflight service!
"The Room" is the only way to fly. The service was excellent and the stewardesses we all gorgeous and friendly. The boarding process was delayed and the attendants at the airport were not the best.
Great. Very helpful staff and accommodating. The flight was also smooth
My son flew and had a great experience.. thank you for taking care of my baby
One of the business class panels where we were sitting was broken and it didn’t close. Therefore, the be privacy was limited.
I enjoyed the flight, but a little too much turbulence on the flight. Thank you for the meal and entertainment. This kept my kids entertain during the flight. I have to admit comparing the crew from ANA vs United, there was a sense of more accomodation, friendliness and service compared to United crew. I felt for the United crew, it was just a job and it can be seen in there demeanor and delivery.
Attendants were very kind and frequently offered water and snacks. Food was excellent. For some reason, my IFE system would not play dialogue for any media despite my efforts to change to different language voiceovers, restart the system, etc. so I could not watch any videos.
Choice of movies dated as with the screens. Major room for improvement on the software to sort and select choices.
Between being the only jetstar flight delayed to changing gates at the last moment and starting boarding late, jetstar dropped the ball on this one. we had to run for last train. Never again
The seats are very uncomfortable just was not a pleasant experience
my flight was cancelled an hour before departure and i have not received a refund yet.
A child behind me was kicking my seat and the cabin attendant noticed and kindly asked me if I’d like to switch to a different available seat. Really nice.
The flight crew was very nice. Had a bit of a hiccup on my end when I checked in flying from Tokyo to Sapporo but the staff was very helpful. Definitely enjoyed both flights.
Small twin prop plane. Basic flight. Food was half a chicken & pesto sandwich. As the flight departed after 12pm alcohol was available. No on board entertainment. No wifi services.
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.
I think it is much better than the flight I flew from Sydney to Tokyo.
an hour late, then had to disembark on back stairs and take 4 flights up to get to main airport. No warning, and difficulty for those with canes and poor knees.
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
The flight was good, long obviously but smooth. The seats are pretty small, definitely notice a difference for long haul compared to Emirates or Cathay Pacific it’s more like medium haul seating for space. Food options were good, children’s meals were good for my fussy 3yo.
Top notch service, good selection of snack and meal options, generous accommodation for luggage, and great selection of in cabin entertainment. I really appreciate the offering of pillows, blankets, sleep mask, tb&paste, and earplugs. The only complaint I can make was that my seat was horribly uncomfortable and lacked cushion.
Initial flight was cancelled so moved to an alternative flight. As a result, stuck in a middle seat. Flight then place in holding pattern prior to landing resulting in a very late trip home.
Qantas cancelled my flight for no good reason and rebooked me into a middle seat.
