Low season | August |
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High season | December |
Cheapest flight | $1,264 |
Check-in was a total disaster, almos a full hour in the line
Check-in was a total disaster, almos a full hour in the line
On time. At least they offer a drink and a small snack. Plane was clean
For bus boarding, group 1 should have been sent on a separate bus ahead of the general boarding. It would have been nice.
You delayed my trip three days for no reason other than your lack of preparedness, did not offer any compensation, including food or a bed. I couldn’t trust you so I moved up my return flight and lost another day at the end of my trip to hopefully make sure I make my next flight. I will never fly LATAM again. You have the worse accountability and reliability and clearly do not care that your clients have lives and what it cost to fly to another country.
I do not speak Spanish or read in Spanish When asking for help, people were hard to find they spoke quickly and pointed a lot directions for where to go and what to do we’re unclear. Which made my traveling uneasy.
I do not read or speak in Spanish. Only English. When asking for help, the people spoke quickly in English and pointed a lot. I wish they would’ve spoken a little slower for me to understand. There was much confusion and hurried in their message and I was unclear as to where to go
Everything was as you would expect in coach - fine. Flight was close to on time.
Everthing ok , crew very nice but but we had a bad experience with the wheel chair we had to wait too much for the chair, my husband couldn’t walk and he was in lot of pain , LATAM has to take care of that
Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Flight departed owing to SFO TSA delays as well as incoming flight running late I know these delays are commonplace but when you’re flying long haul international the least that could be done is priority being given to customers in this situation I raced to the gate the plane was still there but NO UNITED AIRLINES STAFF in the surrounding area could seemingly provide effective support This coloured my view of flying with UA The actual flights were good
Slight delay but not bad. UA app worked well! Got regular updates of gate changes, etc. Don't have any complaints.
The flight was excellent. The crew was great. The food offerings were very good.
Onboarding process was great and efficient. Plane was very new and entertainment choices were great. The only complain is no meal despite it was a flight that is longer than 6 hours.
I was refused to used the toilet closes to my seat and had to go to the back of the plane .. it was difficult for me I’m a wheelchair customer
Every Single leg of our trip was delayed signifigantly... including a new flight we had to take because we missed our connection flight due to delays.
United cancelled the flight after a 2 hour delay. The only choice was a 24 hour delay which was then 3 hours delayed.
-The cabin was ice cold - When we arrived in Houston there was no gate available -We had to wait 90 minutes for our luggage to arrive.. In the future I will avoid flying with Air Canada at at costs
Crew seemed annoyed by the fact we were there. Very unpleasant
Original plane sidelined. Had to wait an hour for replacement.
First time flying internationally with AA and probably my last. Not military friendly at all. Didn't allow free checked bag for military family members (dependents) on orders like other airlines. We were charged $100 for baggage weight overage (5 lbs!)even though we had military orders allowing us extra.. Didn’t allow military members to board early. Inefficient and long wait time to board. Seats are smaller and more uncomfortable than other airlines.. no drink service for over 7 hrs of flight! After initial meal was served, the crew never offered a snack or drinks until the breakfast's was served 1 1/2 hrs before landing. Overall expensive and poor experience for the entire flight.
Do not rebook people without asking .. threw the whole return trip off
Great flight. The captain did a great job of minimizing some minor turbulence and in general it was a smooth flight. Early departure and early arrival at destination. Great service.
It’s good for travelling but the connection flying it’s to bad!! Because The Times connection it’s too short. You have a checking point, before control after checking for departure again 1 hours 30 minutes for all and you need your connection for anything.
Delayed almost 4 hours for a 45 minute flight with no explanation.
This flight is frequently delayed. The connections seemingly are more frequently delayed. I’ve missed connections as a result twice on the same route to charlotte then Charleston. Final destination arrival has been the next day, twice in a row. No pilots, no crew. Too many excuses. Unfortunately, my days with American are over.
It was a good flight. Of course it was full, but it went well.
The flight crew was really wonderful, incredibly helpful as well as patient. I was able to watch entertainment on my phone but didn't have access to my headphones and I didn't want to bother the flight attendants. The food wasn't an issue for me because I am a vegan and brought my own food on board. The flight left on time and arrived ahead of schedule. It was overall a good flight.
My baggage went to Dallas and not to Philadelphia. Do I need to add anything else?
Apart from the delay due to unforeseen circumstances. The leg from sjc to dfw was fine. It was the leg from dfw to orf that we encountered issues mainly due to the flight attendant crew not being friendly. We had two small children and we needed some assistance to warm up milk so the baby would sleep. The crew just didn’t get it and made things very difficult. One made a remark that the baby’s dirty diaper smell was a “gift” to the plane in a rude way. Normally I’d brush that off as a funny comment if the rest of the trip the attendants were helpful or understanding of the difficulty we faced. But that wasn’t the case. We were met with rudeness on the second leg. Whereas on the first leg the crew were so nice and helpful.