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Pros: "Good service as usual."

Pros: "I loved the entertainment, the kind staff, and the extras they gave out to try to make us as comfortable as possible."
Cons: "My boyfriend is very tall, 6'6. On the flights to and from, even though he was on he aisle side seat, it was very difficult for him to have enough room for his legs, thus making my space that much less. In the future, I think we would benefit from booking either the seat behind us for him that had more leg room, or the seats in front of us that were the first seats of all rows."

Pros: "Smooth flight, good quality entertainment"
Cons: "My flight to Narita was fabulous, so I was surprised to find the return flight home filled with a condescending crew, terrible food, and a broken entertainment system. We had requested a Muslim meal on the previous flight, but the food was so spicy and smelly that we chose to go with the normal faire on the way back. I changed it on the website when I checked in online but when we arrived at the airport we were informed that the meal was still set as a muslim meal. The representative at the baggage counter called the plane and made sure that it was changed back to a normal meal. However, when it was dinner time we were presented with muslim meals. When we spoke to the head airhost to request a normal meal he said that they only carried a specific number and an leftover meals were for the crew only and that we had to eat the muslim meals or have sandwiches. We requested the sandwiches - the muslim meal was too spicy and had made us sick before. The "sandwiches" were pretty much two slabs of dry bread with some mayo slapped on. Disgusting and dry. I wish they could have made an exception for us or provided us with something edible. It was a long flight and we were starving by the time breakfast rolled around. The crew was condescending and cold. My entertainment system lacked functionality; some of the buttons on my remote were broken."

Pros: "The food and drink selection available during the flight was outstanding. The crew were considerate and very friendly and the entertainment on board was unlimited. Overall a fantastic experience."

Pros: "Great inflight entertainment options! Food was good"

Cons: "Crew were lazy and inattentive"

Pros: "Comfortable enough comparing to my previous flight."
Cons: "Due to turbulance of latter part of journey felt vey difficult."

Pros: "Seat was ok"
Cons: "Crew were very unfriendly and one would say lazy. Sadly the opposite to the smiling singapore girl in the advertising. Very unlikely to fly them again. For the quality of service for the full service price I paid I might as well use a low cost airline but pay for the extras. Etc"

Cons: "Airplane crews were kind of bossy. Even someone had to put their seat back when the plane was landing, there was nicer way to tell them. They have strict social class in their culture? OK. I got the cheapest ticket. Next time should get on a first class?"

Cons: "The aircraft was very cold and chilly."

Cons: "Poor customer service and lack of care for loyal passengers"

Pros: "Amazing crew, great seating area and tasty menu."

Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"

Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."

Pros: "Comfort n clean"

Cons: "WiFi didn’t work on 3 of the 4 flights although all purportedly had it. Also didn’t work the majority of the time in the Business Class Lounge in Singapore. Food was mediocre both on flights and in the lounge. Movie selection could hardly have been worse."

Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."

Cons: "Reservation online"

Pros: "Crew was polite."
Cons: "For such a long journey, the plane could have been nicer."

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Pros: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Cons: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."

Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"

Pros: "Flight time"

Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."

Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Cons: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."

Pros: "Spacious economy class seating and great service"

Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."

Pros: "The trip was uneventful, with the usual excellent service."
Cons: "Nothing"

Pros: "Movie selection was great. Food was decent. Comfort was expected"
Cons: "Our seat neighbors were annoying, but nothing the staff can do about that!"

Pros: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Pros: "Crew"
Cons: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Pros: "Liked the service"
Cons: "Nothing special."

Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Pros: "Food was ok"
Cons: "Entertainment system are old age and poor quality TFT screen"

Pros: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Cons: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."

Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."

Pros: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Pros: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Cons: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."

Pros: "Personal Touch!"
Cons: "No such!"

Pros: "Everything was smooth. Although we took of a little late but we landed as per schedule. Service was personalised! Great trip."
Cons: "Nothing....."

Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Cons: "Headphones were not functioning properly"

Pros: "clean aircraft and friendly cabin crew"
Cons: "uncomfortable seats, average meals, poor infotainment selection"

Pros: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."

Cons: "Delayed by 1 hout"

Pros: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Cons: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pros: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Cons: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Cons: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."

Pros: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Cons: "None"

Pros: "In time ,food"

Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."

Pros: "Same as above"
Cons: "Same as above"

Pros: "Crew and their promptness to assist"
Cons: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Pros: "Everything"
Cons: "Everything"

Pros: "The best airline I have ever flown."

Pros: "Friendly staff"
Cons: "The food was very poor"

Pros: "Everything"
Cons: "No HE"

Cons: "carry-on did not fit on center overhead compartment unless I put it side ways (Same carry-on suitcase fit nicely on Emirates airplanes, so the carry-on overhead compartments have been made smaller on Qatar on purpose or by engineering error, and I will not fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class passengers. Entertainment computer (Android based system) ran slow and out of memory at times. Seats were not comfortable for 12hrs flight. My butt was starting to hurt. I did not have this issues on Emirates flights."

Pros: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pros: "The foods on the plane and the time as they said it happened I mean no delay."
Cons: "The most thing the foods were hot and fresh."

Pros: "The Qatar Airways price."

Pros: "All"
Cons: "None"

Cons: "Food."

Cons: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Pros: "It was a direct flight with good food and movies to choose from"
Cons: "Small cramped seats in economy"

Pros: "Great on board bar"

Pros: "The professionalism of the staff"
Cons: "No comment"

Pros: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Cons: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."

Pros: "My trip from Beijing to Doha was fine."
Cons: "I didn't like my trip from Dar to Doha nor from Doha to Dar. The plane is too small. The food wasn't good and they ran out of Mango juice both ways. I sat next to someone who had the smelliest feet on earth. Just wasn't pleasant."

Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."

Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."

Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pros: "Friendly staff not delayed excellent safe travel"

Pros: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Cons: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Pros: "Food came out 1 am melb time ,2 hours after departure ."

Pros: "Absolutely nothing!!!!!!"
Cons: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

Pros: "Very nice crew."

Cons: "The flight heading back from Scotland was delayed due to mechanical issues and we missed connecting flights. Although that being said, they did provide vouches until we knew the status of our plane."

Cons: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."

Pros: "Wifi in the plane is great"
Cons: "In the B10 gate of Doha airport are only 15 chairs and we were around 100 persons waiting to open the gate. It was uncomfortable In the flight Doha Phuket wi-fi did not work in the first economy sector. It was a big problem to us, it was necessary to go in the second part of the economy sector to stay over the wifi. The crew did not solve the issue."

Pros: "The food"
Cons: "My seat did not incline"

Pros: "Good entertainment system, nice selection of movies. Very tasty vegetarian meals. Nice amount of recline on seats."
Cons: "After selecting seats in advance and reconfirming the day before flight upon check in, on arrival at airport our seats had been reassigned to the absolute worst seats on the airplane. The service was not good, with dirty food trays being left in front of us for over an hour at a time, service request call buttons going unanswered, and no beverage service until long after meals were served. Seats very firm for such a long flight. While meals were very good, snack options were terrible."

Cons: "I found the bed rather hard for sleeping on my side. When I awoke, I was stiff and sore."

Pros: "Flights out of and to Philadelphia cuts out the whole traveling to and from NY or DC. This is a big plus for me since I live in Delaware."

Cons: "Not enough leg and elbow room."

Pros: "Staff were friendly and helpful"
Cons: "It would be great to have just a little more seating room"

Pros: "A380 was a clean and attractive aircraft. Everything was new and in good operating condition."
Cons: "The food was just OK. The seat pitch and incline were problematic resulting in the person in front of my wife lowering his seat and knocking her neighbors water over on her."

Cons: "If I am seat is last is it a disadvantage, coz by the time the person serving from the starts come to the end, the meal gets over to what we like to have. so my suggestion to improve on this."

Pros: "Friendly and helping crew"
Cons: "Food was not so great in taste"