Find Cheap Flights to Ulaanbaatar – Compare and Save

Weren’t even given earphones to use the entertainment system

Very friendly and attentive flight attendants, good food service. Seat was comfortable. However, the in flight electronics were poor. The screen froze repeatedly; the controller died; the headphones are a hit or miss; the wifi wasn't usable. Very scarce communication before the flight (no email reminder). Almost impossible to understand in-flight communications (audio was very poor).

The meals were not the greatest and lacking of appetite but everything else was spot on

Overall, excellent: check-in, boarding, service, and food. The Business Class seating is a little less private and spacious than the world's premier airlines, but still very good for a long haul flight.

Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated

UA is ok. But check in was a very bad experience

I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).

It's terrible that we can't do online check in because we didn't buy the tickets directly from Air china. It was not explained until I contacted Chatdeal and we could not sit together.

Chinese flight attendants didn't speak english well. They didn't care enough to remember that I (east asian who isn't Chinese) wasn't Chinese and spoke English. Announcement in english on board was poor and I find it very difficult to understand what was announced. Also, a cabin bag allows only 5kg!

The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.