The flight boarded and departed pretty much on time as it’s just a one hour flight there is no food or entertainment so I marked that at the neutral but they do offer water and I’m sure if you needed some food you could bring your own onboard. This was our third internal flight with Vietnam Airways and I recommend them.
This is a very short commuter flight, so there is no food or flight entertainment. Hence, I marked it in the neutral flight left on time. The plane was full pretty much and it was a pretty easy flight overall very good.
The flight crew and attendants are very professional and polite.
Food and welcome services were good , however we experienced issues with the entertainment system and poor headsets
Very good flight and very kind crew Only thing is I wish there would be a vegetarian option for the meals
Lovely staff, comfortable seats. Transit time was short but they had great processes in place to get us on the plane.
For a domestic flight, seats are ok, but fir us as tall dutchies, the legroom is too small. However, for a short and affordable flight, is not a big problem. Staff is still very nice and a complementary water very welcome.
2 hours delay, time changes started already 2 days before the flight
Average, not more then that. Cannot compete with Singapore Airlines
I bought the front row seat and made and early online check in but they changed my seat to the back row without prior notice. The inflight meal was too poor, only a piece of small finger food. The boarding is a disaster, everyone is stuffed in a bus in chaos. Doesnt worth the money at all.
The boarding process took very long, partly due to passengers on incoming flight took too long to deplane
The flight left on time and landed early. The attendants were polite and friendly. Thank you
Efficient and fast check in, courteous staff at counter and on board. On time departure and arrival. AIR ASIA is my favorite international thailand carrier for reasonable cost and excellent customer service!
Delayed us three times, changed gates twice, and then tried to charge for food on the plane.
Not good in terms of amenities. For over 6 hours they don’t even provide complementary drinks or snacks-forget about dinner or lunch.
Air Asia just dreadfull. Always poorest customer service and very unwelcoming staff which is clearly bread in from the Top down from the CEO
Everything was good. The red seats were a scam. Just like any other seat but red. Although they let you board earlier which was very nice.
Other than the bus wait time to off board passenger when we reached Don Muang, everything else was excellent
Very good, it would be good if payment for drinks could be accepted by card too.
Ontime, no frills, the cabin is clean, the ticket price is lower than the full-service airlines.
A truly unpleasant experience with Vietjet. The check-in especially was unacceptable. Our purchased ticket stipulated that our paid-for baggage included one checked bag (20kg), a carry-on (7kg), and a personal item that must fit under the seat. The check-in team insisted that the 7kg limit also included the personal item, which was not mentioned on our ticket. They would not listen to any reason, including that we had planned our trip around these weight limits. We were forced to purchase expensive overage baggage as a result. Throughout, the staff at Denpasar Airport was extremely rude and threatening in their behavior. When we boarded the plane, Vietjet's service did not improve. The lavatory didn't have soap at the very beginning of the flight and this wasn't fixed. We were also made to board a full hour before take-off, only to sit for no reason on the tarmac before a long flight. I wouldn't fly with Vietjet again.
well it was a short flight so there was no food but couldnt answer that question with a N/A There was no entertainment so N/A but the flight was great and staff was number #1
Never on time when I fly and Thai Vietjet App is too complicated. I had booked und paid for seat number 15A but when checked in, I got another seat number and row. I paid extra 50 bath for what??? They couldn’t change and I got no refund. No time to discuss with the ground crew to change it. I would never pay for seat anymore.
Excellent experience nothing could be improved with staff. Was hoping someday the airline will use tape recorded lfor languages that are not common to staff. Probably with AI it might be a good addition
Need more where chair assistant helper I request, but no one help me.
We were packed in like sardines. They did not even serve water on the flight!
Everything was good just the part on the need to transfer via bus to plane
Around Asia, Vietjet is always my favorite airline. Great service and beautiful stewardesses :)
I get tired of Viet Jet's regular delays. I tell myself every time that I need tp switch to Air Asia, which I have, but AA doesn't always have flights when I need them. Oh well...
Worst experience, hands down. With a movable departure time it's impossible to know at what time to go to the airport. On the day of my return flight I received a kayak email informing me that my flight was bent rescheduled for an hour earlier. I literally had to run to the airport to learn it wasn't true. Never again
