Daily cleaning, installation of cabin HEPA filters on flights from Bangkok to Hanoi
Vietnam Airlines and Bangkok Airways have all waived their change and cancellation fees on flights from Bangkok Suvarnabhumi to Hanoi Noibai. Confirm policies on booking site.
The average direct flight takes 2h 10m, covering a distance of 995 km.
There are 26 (direct) flights between Bangkok and Hanoi per week, averaging 3 per day.
In the past 3 days, the cheapest one-way tickets were found on Cathay Pacific ($299), and the lowest round-trip tickets have been found on Vietnam Airlines ($664) and Hong Kong Airlines ($901).
Bangkok Airways (3 times daily) is the most frequent flyer on this route.
For Bangkok to Hanoi, Thursday is the cheapest day to fly on average and Wednesday is the most expensive. Flying from Hanoi back to Bangkok, the best deals are generally found on Thursday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Bangkok to Hanoi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hanoi from Bangkok is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Hanoi with an airline and back to Bangkok with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hanoi from Bangkok up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Baggage handling was poor"
Cons: "It was perfect"
Cons: "Airplane was extremely hot, service was poor"
Cons: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"
Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"
Pros: "Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia."
Cons: "I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance."
Cons: "It was a 14 hour flight and my head phone jack didn't work"
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Pros: "Efficiency and on time takeoffs."
Cons: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Pros: "Good seat - request granted"
Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Cons: "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Pros: "Uneventful but good. Lots of new movies"
Pros: "Hard to make such a long trip comfy in economy"
Cons: "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
Pros: "Cathay Pacific was amazing. Great service and great food."
Pros: "Food and flight attendants"
Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."
Pros: "Just great all round"
Cons: "Old aircraft"
Cons: "Service, food, disorganized staff, technical difficulties with entertainment system"
Pros: "The airplaine Service Adequate food and good wines Very good entertainment"
Cons: "Nothing really"
Pros: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Cons: "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
Pros: "air stewardess are friendly"
Cons: "noisy seat with people kicking my seat from the back"
Cons: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Pros: "It good."
Pros: "No issues."
Cons: "No complaints."
Pros: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Cons: "Limited leg room."
Pros: "Everything was on time, with no hitches or major inconveniences."
Cons: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."
Pros: "Smooth, on time, comfortable, good entertainment and decent food."
Cons: "No complaints"
Cons: "Not being able to select seats online prior to traveling"
Pros: "Whole experience was very good"
Cons: "Plane was very very warm"
Pros: "Staff Food"
Cons: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."
Pros: "Stewardesses were cordial"
Cons: "would it be possible to get some Christian-friendly movies? Seats were cramped."
Cons: "Hurried and chaotic boarding. The only downside to an otherwise great experience."
Pros: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
Cons: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."
Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Pros: "Boarding was efficient."
Cons: "The food was disappointing. The standard was too low for Cathay."
Pros: "The crew was more than accommodating. The little amenities helped for such a long flight."
Cons: "16 hours in economy. There is no way to be comfortable on any plane."
Pros: "It was the best that it could be. Our flight was late and we got the airport early, so the flight attendants put us on an earlier flight so we could make our connection!"
Pros: "The in flight services were very good with very professional flight attendant."
Pros: "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
Cons: "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
Pros: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Cons: "Remind passengers when sick, to wear masks or cough into tissue."
Cons: "It was big problem with boarding in BKK because passenger was without a return ticket."
Cons: "The food was simple and not enough for Cathay Pacific standard"
Pros: "American pilots"
Pros: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."
Pros: "Cabin crew always smiling and helping out"
Pros: "nice checkin staff"
Cons: "the food was boring"
Cons: "Onboarding time"
Pros: "Liked that the busses to gate at arrival were not packed"
Cons: "Not having middle seats filled thought that was terrible"
Pros: "Plane is good"
Cons: "Delay 2x poor"
Pros: "Reasonable price and not complicated"
Cons: "Cabin atmosphere, our seated very hot because air conditioning wasn't cold from Osaka until Hanoi even we have informed few staffs but nothing change."
Pros: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Cons: "It’s satisfying everytime I fly with VietnamAirlines. Except that a kid behind me kicked my seat nonstop. Literally, nonstop!"
Pros: "crew were friendly and professional, food was not too bad for aeroplane food."
Cons: "In-flight entertainment"
Cons: "Ruined flight due to excessive baggage charge which is clearly just stealing from customer at check in... 1800 bhat for one small case! Never again with Vietnam Air"
Cons: "Slow check-in not very comfortable seats and food was awful."
Cons: "More chairs at boarding gate in Bangkok, please"
Pros: "Only 15 minutes late, could have been worse"
Cons: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Cons: "They changed the time without notice and wouldn’t even accept checked baggage."
Pros: "Boarding was quick and Flight was Smooth"
Cons: "Food basic,Crew not so friendly.Flight left 15 minutes late."
Cons: "Delayed with no announcements or explanation."
Pros: "The crew were great."
Cons: "Not much entertainment available."
Pros: "Boarding by rows - great!"
Pros: "Very quick procedures! Check in, boarding, disembarking"
Cons: "Seats are not comfortable"
Cons: "The choice of English language films were limited. I did not enjoy the food too much"
Cons: "It was super hot before and after the flight took off. Felt like tha AC of the airplane was broken. Other passengers and I had to use magazines, safety info leaflet to fan off the heat."
Pros: "On time Very polite staff"
Pros: "Food. Food is Life"
Pros: "Excellent staff"
Cons: "Plane was hot and stuffy. Temperature varied started out comfortable and got hot and stuffy"
Cons: "Hygiene of local passengers"
Pros: "Good boarding process, punctual,great cabin service"
Cons: "Baggage arrival"
Pros: "A modern aircraft - the Boeing Dreamliner with plenty of legroom in economy."
Cons: "Only two check-in counters were available. The waiting time for check in was, therefore, quite long, and the time was very tight until the boarding. The seat allocation was horrible, and I was surrounded by nasty neighbors, who were chatting throughout the 10+hour flight, even after my verbal warning, not to mention the way children were taken care of. I am not blaming children making noise. I am blaming the lack of control over the parents who bring noisy toys for children and play videos loud enough to disturb the neighbor's sleep throughout the flight."
Pros: "The evening meal was far better than the mystery cold cuts and drowned slaw on the daytime flight out of Hanoi. Crew were pro -- if a little terse at times. Pilot launched and landed the aircraft successfully, always a big plus in my books."
Cons: "Seat was hard and somewhat uncomfortable. I wanted bottomless refills of white wine but the stewardesses had other ideas. Pours were on the skimpy side, too. Passengers were fiddling with their damned devices during takeoff and landing, and the crew shoulda laid down the law there."
Pros: "The schedule on time"
Pros: "The whole flight"
Cons: "Nil by"
Cons: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Cons: "Entertainment system wasn't switched on immediately after take off and safety demos"
Pros: "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
Cons: "Miss channels fir tv or music or movies. No wi-fi"
Pros: "Legroom, comfortable seats, window darkening technology allowed quite a bit of sleep on board."
Cons: "Computer changed our Premium Economy seat allocation, separating us but not told until boarding. Then it was a hassle while they rearranged other people on board and tried to tell us it was caused by us checking in late whereas we'd been among the first."
Pros: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Cons: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Pros: "Great service"
Cons: "plane a little old"
Pros: "Everything was good honestly"
Pros: "Ground and air staff were pleasant and helpful"
Pros: "On time, smooth flight"
Cons: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Pros: "Great experience. Everyone very helpful."
Pros: "Happy to use this airline everytime I'm in Vietnam or Laos. Very comfortable flight with good room."
Cons: "Nothing to dislike about this flight"
Pros: "Managed to take off close to scheduled time despite inclement weather. Offered disposable raincoats for passengers for transfer from tarmac bus to plane. Staff are always polite and courteous."
Cons: "Ran out of chicken and only had fish. Not a fan of fish. Was offered "chicken or fish" but when I selected chicken there was none!!! Not a fan of the bus transfer."
Pros: "Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world"
Cons: "For a short hop I have nothing to suggest. Perfect"
Pros: "Did not have food so can't commen. This airline reminds me of Cathay pacific I really liked it. I have down Vietnam airlines several times Good English and on time. They know how to deal with people in wheelchair. I will fly every time I can"
Cons: "Got stuck on the runway for a while"
Pros: "This airline is going out of business in the US. They have had great fares from LAX to Hong Kong and Bangkok. It seems the airline has been mismanaged or has had political restraints despite always being full. I was lucky to purchase the last roundtrip flight LAX HKG BKK before the online bookings were pulled for the LAX route. Hence, my flight to HKG and the return to LAX were empty flights, which is such a loss for an already dying airline. The crew were still polite and hardworking unlike US airlines."
Cons: "Now you cant fly LAX or SFO to Asia on this airline. Bezos or Gates should buy the airline."
Cons: "Very good"
Pros: "The female flight attendants were great. For some reason the male flight attendants had a sour face all the time and were unfriendly. Entertainment and comfort were good. Plenty of selections and decent leg room."
Cons: "Boarding could have been more organized, but I think half of the fault belongs to Hong Kong Airport. The boarding in LAX and Bangkok were good. The food was extremely low quality (fatty, muscle, tendon, skin, bone chips in the "meat"). Bad food, even for plane food."
Pros: "New plane A350. Lots of in-flight entertainment options. I like the external cameras. this flight was cheap and 50% full so i could actually sleep on three seats for this short hop."
Cons: "The pilot could speak slower and more clear."
Pros: "Crew was great Food was good Seats are nice"
Pros: "I liked the reclining seats and the comfort packs they gave that included ear plugs, eye covers socks blankets pillows."
Cons: "There was plenty of food but the type of food was not typical of the west. And was acceptable but not great. I would have liked masks because there was someone coughing in front of us and I didn’t want to get sick."
Pros: "Friendly staff"
Cons: "Can I get some vegetarian/vegan options?"
Pros: "The plane was clean and the staff were very friendly! We were even a little bit early."
Pros: "The crew was absolutely wonderful. Boarding was fast and efficient, the staff were wonderful in keeping us informed on any delays. I was pleasantly surprised at how much leg room I had sitting in economy. I would book Hong Kong Airlines again."
Cons: "The food could be better, but I bought food before boarding so it wasn't that big of a deal and the first plane I was on appeared to be a newer model as the seats were comfortable however the 2 planes between Hong Kong and Bangkok appeared to be older so the seats were not as comfortable."
Pros: "Crew were friendly and helpful"
Cons: "The bun-with-meat was terrible."
Cons: "Did not have special meal boarded. Aisles in business class were too narrow for Rolling carry-ons."
Cons: "The in flight early morning snack was a thrown together cheese and ham something... No butter and very bland"
Pros: "It was fine. The price was good."
Pros: "Friendly staff"
Cons: "No food or drinks for sale in flight"
Pros: "Ok time. Great service."
Pros: "They checked our bags all the way through! Even with a 24 hour layover in Hong Kong"
Cons: "No complaints."
Pros: "On time take off and landed earlier than scheduled"
Cons: "Poor ventilation"
Cons: "Bathroom was dirty, staffs did not attend immediately. Wifi did not work"
Pros: "Crew worked really hard, entertainment was nice; No WiFi"
Cons: "Airplane food! Simple is always better, not sure about meal selections; no WiFi"
Pros: "Crew was friendly this time around. More vegan snack options would be awesome!"
Cons: "Not enough food"
Pros: "The staff was much better this time."
Cons: "Really need to work on the food. The entertainment can't be on the iPad, there's not much space already."
Cons: "Worst flight of my life. Really was screwed over by delays that could have been avoided."
Pros: "Great service and kind flight attendants!"
Cons: "All well"
Pros: "Easy transfer process, and super professional crew. There was plenty of leg space, and lots of TV and games options. I was pleasantly surprised to get decent and substantial food despite it being a short flight leg."
Cons: "I couldn't check in online: it told me to select a seat even though they were all "taken". So I was forced to check in at the airport. I was surprised that the lunch main was spicy, maybe they should indicate that it's spicy."
Pros: "Crew and new airplane App is not very user friendly"
Cons: "Unable to use mobile boarding pass so u have to wait for ticket counters to open."
Pros: "Lots is space. Flying at 4:15am. Not much people."
Cons: "Tried (2) entertainment systems, both had no sound"
Pros: "The staff was very helpful."
Cons: "No entertainment"
Pros: "An average experience. The seat is large enough for economy. The flight time was shorter than expected."
Cons: "I wish slippers were provided as our flight was in the middle of the night. The in-flight entertainment was a local TV program on a shared screen. I wore an eye mask so it didn't bother me too much, but it sucked that I couldn't just turn it off."
Cons: "Flight delay"
Pros: "Nothing in particular"
Cons: "Lost my bags again. I have flown with Hong Kong airlines 3 times and they have lost my luggage twice"
Pros: "The crew at the BKK airport were nice and helpful, smiling on their faces. But, your crew at the Honghong airport were NOT very helpful and not friendly, no smiling.... hardly. I do not think I would pass through Hongkong airport again! The Crew on airplane were friendly and food was.... could be better!"
Cons: "Friendly service from ground up won't hurt at Hongkong airport. Smiling and friendly cost you, nothing.... but gain!"
Cons: "Food was just okay, entertainment technology was quite old"
Pros: "The airplane was quite new and very spacy. Both the ground and aircrew was extremely kind, professional, courteous and efficient."
Cons: "Earphone quality was low - consider the additional option of distributing a standard earphones adapter, so anyone can use her own. VGML sandwich was too simple and dry (just few roasted vegetables) - consider something more... Tasty? :)"
Pros: "Equipment seemed very clean and well maintained, except for several of the entertainment systems on this side of the plane including mine."
Cons: "The cabin crew seems extremely young (green) and in need of some serious training (and a boot in the backside). It took more than an hour and 15 minutes just to get the beverage service. Probably not a long time if one is not traveling with a thirsty 6 year old. Boarding in BKK was agonizingly slow. Deplaning in Hong Kong took way to long. Will pay more to take Cathay, BKK or Singapore next time."
Pros: "I have flown several millions of miles on Star Alliance and with the top airlines, e.g., Singapore Airlines and Thai Airways as well as Cathay Pacific. Thus, I have my share of travel experiences: from poor to superb. This is my Hong Kong Airlines experience. Courteous and friendly crew. Nice but light snacks on late evening flight. Lunch was delicious and on the lighter side. Also, provided priority card in and out of the airport screening. Overall, excellent experience. Can compete with the top carriers in the world from my experience on a roundtrip travel to and from Hong Kong."
Cons: "HK Airlines refused to allow us to use the outbound until we appealed to a manager. The reason for our no show was the fault of Etihad. They did not notify HK evidently. Get it right people!"
Pros: "Best sandwich on an airplane we have had. Was hot chicken & cheese and delicious."
Cons: "Attitude ... aircraft is good , food no comment cos thrrrs only a pathetic sandwich lookalike being served .. I guess the worst is the attitude ur being treated because we pay for a cheap ticket and we have to receive that sort of attitude inline with the price of ticket (only referring to ground staff of Hong Kong airline in Hong Kong airport )... an unforgettable annoying disrespectful experience"
Pros: "quick, painless boarding friendly, happy flight attendants"
Cons: "no vegetarian meal options"
Pros: "Flight attendants could not have been nicer. Very attentive and friendly."
Cons: "Food was ok, entertainment a bit limited but good."
Pros: "Decent in flight snack, several options for movies and tv, they didn't bother me to take off earphones during takeoff."
Cons: "Very cramped seating, no place to charge a phone, was not able to use my own headphones to access the entertainment unit."
Pros: "Gave me something to talk about with my wife while we discussed what meat was in the 'snack'"
Cons: "45 minutes delayed before even pushing back from the terminal that they only told us once we were all on. Then the 'snack' they served was utterly horrendous. It was some sort of super sweet bread with a mystery meat in it."
Cons: "only one bread & juice for three hours fight."
Pros: "The staff was very courteous. Entertainment system was good as well."
Pros: "Good appearance of aircraft interior and professional looking staff. A bit late but tolerable, efficiency of HK airport made up for it."
Cons: "Slow disembarking cramped seating Both the Ticket counter and Gate at the VERY end of all others. No entertainment console"
Pros: "I was pleasantly surprised by the cleanliness of the airplane, friendliness of the staff who took great care of the passengers and were focused and concerned for our care. One of the better flights I have had recently! We will fly Hong Kong Airlines again!"
Cons: "I would be happier if they flew Boeing Airplanes!!!"
Cons: "Worst airline ever. Cancelled all following flights."
Cons: "It was a little cold which made it uncomfortable"
Pros: "Smooth flight"
Cons: "Very tiny seats, tough for a westerner."
Cons: "No entertainment, no place to plug in devices, extremely uncomfortable. The worst part was the Dixie cup of water served. Really?!? A bottle or larger cup would have broke the bank? Was so thirsty by the time we landed even though I had the attendants bring me water three times."
Pros: "Got upgraded to first class, there wasn’t any TVs but it was only an hour long flight. Staff was also really nice"
Cons: "Magazines or tv."
Cons: "Bad ticketing system. Too narrow seat position. Crews are using too strong perfume. Bad altitude changing. Overally it was worst experience in my life."
Pros: "Good value for the money. Flight crew was young and exuberant, very willing to make the passengers journey as comfy as possible. Surprised an inflight meal and two checked bags were included in my fare. Other international carriers would have charged extra! Hope this Korean Air economy carrier sticks around. Hope to fly them again!"
Cons: "The plane was on the old side with worn seat cushions. Not the most comfy for long haul flights. No pillows, blankets or inflight entertainment. Do bring your own blanket or jacket and do not forget the snacks!"
Pros: "Food was good quality and good portion for the duration of the flight."
Cons: "Seat were smaller than Korean air everything else feels like any other budget airline"
Pros: "Wide leg room, nice customer service and most importantly being able to check in baggages up to 15kg for free!!!"
Cons: "Bad service"
Cons: "We were delayed three hours"
Pros: "Service and crew"
Cons: "It was a older plane with very little legroom. I’m 5’7”"
Pros: "We were actually on Korean Air, not Jin Air due to our change in schedule. Korean Air staff in Hanoi were truly excellent. They even followed thru so that staff in Seoul assisted us with our connection. We were very impressed. Korean Air's flight attendants have always been professional and courteous. The level of service is superior to most airlines we've used."
Cons: "Absolutely nothing."
Cons: "Ancient plane! It still has ashtray!"
Cons: "Please indicate in bold print which airline you check in with if two or more are listed! Due to the ambiguity on our reservation we nearly missed our flight. Many other passengers on this flight had the same problem."
Cons: "The flight was suppose to be a direct flight but we end up stoping at Hongkong. We were on the plane for over 12 hours instead of 5 hours and 20 mins."
Cons: "I was just put on whatever seat was available."
Pros: "the trip with Jin air from Clark was good, the trip from Inchon was good"
Pros: "Great flight, good service"
Cons: "It was all fine."
Pros: "This was a codeshare with JinAir. The staff was friendly and helpful. The plane was small, but thankfully there were plenty of open seats so it felt spacious."
Pros: "It was okay!"
Cons: "The connecting flight was a little confusing, most of us don't know what's going on or where to get the boarding pass."
Pros: "It's what you expect from a budget airline. Was actually happy they had food."
Cons: "The food was not good at all. The seats were uncomfortable. There is no entertainment."
Pros: "Comfortable seats."
Pros: "Good for a short hop from Korea to Japan"
Pros: "I paid for Korean air tickets only to realize I got cheap flight on Jin air. I puposely paid more for a real airline. Not some tiny seat budget airline that can't even serve a proper meal. This is the last time I buy on kayak!"
Pros: "The crew were so accommodating"
Cons: "No entertainment and the food is few and no other choice for free drinks"
Cons: "Delay from Japan to Korea 7 hours."
Pros: "Thy got us there (an hour late)."
Cons: "Poor food. Soda is extra charge. Flight crew was in bluejeans. Boarding passes only available at the airport at the time of the flight. No legroom."
Cons: "Very tight on legroom."
Cons: "No TV"
Cons: "I could only check-in 2 hours before hand and that annoyed me because it's very stressful to check-in that close to departure and get through security and customs. I was especially upset that I booked my flight with Korean Air and didn't find out it was actually with Jin Air and I could could not check in with Korean Air."
Pros: "It was awesome"
Pros: "IT was ok"
Pros: "The only positive about this flight was the cleanliness of the aircraft."
Cons: "Flight attendants are dismissive of their non korean passengers. Flight was late in departing from Angeles."
Pros: "Friendly staff. Good snack!"
Cons: "The flight was delayed due to weather almost missed my connecting flight to New York but the crew was helpful. Really appreciate the flight attendants help.lo"
Pros: "Got me there on time."
Cons: "Tight fit, no food o entertainment unless purchased on aord."
Pros: "Crew was social and friendly. Great job on a long flight."
Pros: "Friendly service from the crew"
Cons: "Seats were small with no leg room"
Pros: "when I tried to to make changes to my trip they asked me for three hundred and fifty Dollars so I called Korean air changes were made at NO EXTRA charge"
Cons: "Korean airlines ignored my wife's request for a wheel chair. She explained that she was a diabetic and was feeling dizzy. They did allow her access to a short cut through the terminals; however she had collapsed, broke her watch, cover to the cell phone, injured both legs and right arm. She kept yelling for help and no one arrived, she managed while in intense pain to get up make her flight. When she arrived in Bangkok she went immediately to the Emergency Room and received treatment. I am appalled at the indifference of the members of the boarding crew that didn't offer assistance to my wife."
Pros: "No entertainment on the flight at all, food was ok. Lucky that I got bump to prestige otherwise I will have comment on seat as well"
Cons: "Delayed for over 2 hours Staff not accomodating Staff dressed unprofessionally"
Pros: "I would not use Gin Air in the future. Will stay with Koran Air."
Cons: "Nothing was good about the flight. Sub standard . Transfer was not good either."
Cons: "Almost everything. Jin boarding system is suck. They can't give me the boarding pass for the transit flight and they don't know what should I do when I am going transit. This is even more frustrating when the flight is delayed and you have 1 hour of international flight transiting. Food is cool and tasteless. I won't fly with Jin air ever again. I would say that after all these years of at least 70000 miles of air traveling. This is the WORSE of my experience."
Cons: "No movies, one small snack, this was a 6 hour flight"
Pros: "I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."
Cons: "The flight stewardess was very offensive. I am a frequent flyer internationally and domestically in the USA, and flown multiple airlines but have never ever felt offended by a flight crew until my return flight to the US from Clark airport in the Philippines scheduled to depart on 1-13-2016 at 11:55pm. The cabin flight stewardess in her navy blue top and jeans asked me to sit down when she saw me standing at the front of the plane while the plane was cruising. There was no turbulence at that time, the seat belt sign was off and the captain did not announce a need to stay seated with the seat belt on. I explained that my back and left leg hurts so I needed to stretch, shake it off and stand. She insisted that I sit for my safety. I did not argue because I did not want to cause trouble. Then I asked her for the toilet which was behind her, hidden as she keeps the curtain pulled around the toilet and galley. She directed me to the tail of the plane when I am seated at #28B at first row at the front of the plane, 4-5 steps away from me. She kept still, standing in front of the toilet until I walked away to the back of the plane. Again, I did not complain nor argue. I thought to myself that maybe the front toilet if off limits to passengers. Then later when I returned to my seat, I watched all other passengers who appear of her same race and talked same language as hers, pull the curtain covering the toilet and galley, use the toilet and get drinks from her freely. I felt very offended that I was not allowed to use this toilet as every one else have and did not receive the same friendly service as those passengers. I wanted to keep to myself about this but I realized I was treated unequally. So I told her that I was offended that she directed me to the back of the plane to use the toilet while everyone else used the front of the plane toilet. I also told her I felt I was not treated equally and felt very hurt. She kept apologizing after I explained how I feel but her apology does not take away the fact that I was treated differently and unequally. I advised her that she should not treat her passengers as if we are ignorant of flying, of our rights and of flying etiquette. She kept apologizing every time she passes by me throughout the flight but this did not ease my feelings at all. This was the last blow to my dissatisfaction with this trip beginning with the 2-hour flight delay. With many other airlines flying to Clark airport in the Philippines, I choose not to fly Jin Air again. In fact, I already booked with another airline today for my next trip with my family in 6 months for a wedding. I will not recommend Jin Air to everyone I know."
Pros: "For a 6 hours flight there should be some form of in flight entertainment. There was nothing. It also took over an hour to board and we were delayed to our connecting flight by 30 min and almost didn't catch our second flight."
Airlines flying from Bangkok to Hanoi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bangkok to Hanoi
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