Daily cleaning, installation of cabin HEPA filters on flights from Bangkok to Brisbane
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Scores according to KAYAK customer reviews
Pros: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Cons: "The food was not too attractive, better variety of main meals"
Cons: "Nothing much"
Cons: "Seats after 1st hr, will feel uncomfortable"
Pros: "Crew was attentive and made extra effort to meet special requests from passengers."
Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"
Pros: "Seats are spacious even for economy class."
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Cons: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."
Pros: "Good boarding, good arrival gate"
Cons: "Old plane, entertainment system is very old and screen bad"
Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."
Pros: "Friendly crew and spacious."
Cons: "Food could be better"
Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Cons: "My moslem meal selection wasn’t provided onboard"
Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."
Cons: "The toilets were a little unsanitary."
Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Pros: "Food, service"
Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"
Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"
Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"
Pros: "Great service"
Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"
Pros: "Not much"
Cons: "Not as good as they were once"
Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Pros: "great service"
Cons: "too long"
Pros: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"
Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Cons: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pros: "crews are energetic and warm welcoming passengers."
Cons: "aircon temperature is too hot for seat 50H area."
Cons: "cramped uncomfortable seats freezing cold"
Cons: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"
Cons: "Customer service..."
Pros: "The crew was friendly and professional, the food was pretty good for airplane food, and the movie selection was very good."
Cons: "I think Eva should stop their business. Nightmare to fly with!"
Cons: "Stewards attentiveness"
Pros: "Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?"
Cons: "I can’t think of anything"
Pros: "Flight was on time. Great service throughout the journey."
Cons: "We waited more than 40 mins for baggage."
Pros: "Flight was what I had expected."
Cons: "Yet another delay, so departure as per schedule would have been good."
Pros: "EVA Air is an excellent all around airline."
Pros: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"
Pros: "Really enjoyed flying with Eva air."
Pros: "Proactive, Organized staff."
Pros: "Everyone was friendly and approachable"
Pros: "People were lovely and efficient"
Cons: "Seats were pretty ordinary"
Pros: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."
Pros: "That I was able to get a seat on another airline that got me to Taiwan in time to catch my connection to San Francisco."
Cons: "There was no notice (it was sent to my phone that had no reception so I didn't get the messages until I got home). While others were upgraded to business class I was told it was full. So I sat in economy on Thai Air with bad food, no movies & a smaller seat than on EVA. Very uncomfortable & I am still waiting for some sort of compensation."
Cons: "The fish offering was less than excellent."
Pros: "plenty of movies to watch."
Cons: "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."
Pros: "Attendants really look after you. They work hard and walk fast to keep everybody happy."
Pros: "Large crew that provides excellent service."
Cons: "Food was, well, airplane food."
Pros: "On time"
Pros: "Good flight"
Pros: "Good service, very nice plane, good food and low cost,it’s everything you should expect from an airline company"
Pros: "Everything! Easy to book my fly and print my ticket with out to much hassle bey convenient"
Pros: "Hello Kitty Everywhere!"
Cons: "Please sit kids by parents."
Pros: "Great a d happy with the service recei ed"
Cons: "On time"
Cons: "Flying is okay but landed is terrible"
Pros: "service on time and great staff"
Cons: "all good"
Pros: "Seat reasonably comfortable in Eco Plus"
Cons: "Flight attendants forgot drink order, boarding didn't happen until 15 minutes after scheduled time with very poor communication from ground staff"
Cons: "It was too warm on the plane."
Pros: "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."
Pros: "The meals were good. Wine served. Cabin crew very responsive."
Cons: "The food"
Pros: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Cons: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Cons: "Seat size. Time crew came for drinks wasn't enough."
Pros: "flight attendants were terrific"
Cons: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
Cons: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Pros: "Friendly service, was allowed to have a window seat"
Cons: "Movie selection was lacking\"
Pros: "All of your staff were very professional, polite and very accommodating. I would fly would them again."
Pros: "It was comfortable to be on the plane,peaceful and organized."
Cons: "The landing was very rough!"
Pros: "For a coach flight is was better than i thought it was going to be!"
Cons: "No not really. If I had to pick and chose id say the food could be better but I'm also reaching for a suggestion."
Pros: "Good Customerservic ."
Cons: "The one thing that I don't like it , It possible to tell the customer that if you coughs places wearing the mark. Thx you ."
Cons: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Pros: "The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors"
Cons: "Could not fault anything"
Cons: "Great that they served two warm meals without extra charge? But the meals were quite bland, with little imagination."
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "Great entertainment"
Cons: "Overall great"
Pros: "Sat in business class pods. Best flights we’ve ever taken !"
Pros: "Crew was amazing, very attentive."
Pros: "The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly."
Pros: "Easy flight."
Pros: "Crew were very helpful"
Cons: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"
Pros: "Food was reasonable and staff as amazing as ever."
Cons: "The flight was extremely packed making the experience a bit less comfortable. The transit through LA was chaos, although and explanation was given including an apology."
Cons: "Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes."
Cons: "Air NZ serves the special meals first but never offers passengers a drink. By the time the meal and drinks trolleys come round for the rest of passengers, most people have eaten their special meal."
Pros: "On time"
Cons: "Late start of check in"
Pros: "The staff was very helpful"
Pros: "Service and biz check in"
Pros: "Staff were lovely and food good ."
Cons: "Very cramped in window seat, quite claustrophobic really. Not a comfortable 11hr flight."
Cons: "i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,"
Cons: "Narrow Ailes make it difficult to board."
Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Cons: "I added Luggage 16.5kg and they charge $130 AUS.The weak point is they are not showing luggage when we booked."
Pros: "Very friendly and helpful flight attendants"
Pros: "Flying over the country of NZ."
Cons: "Crying kids."
Pros: "The flight attendants were great and the flight was on time"
Cons: "The seats were uncomfortable. I had a metal piece sticking on my hip from the seat or seatbelt, not sure."
Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."
Cons: "All the staff were in the lounge meaning paid users were turned away. Upgrade denied by staff working in lounge because all staff had been allocated the business class seats. Staff should be bumped for paying airpoints members."
Cons: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Pros: "The crew were always smiling and helpful. We were allocated the SkyCouch seat which was pretty nice"
Pros: "We flew Air Canada’s Economy Plus from Vancouver to Sydney and Air New Zealand’s Economy Plus from Auckland back to Vancouver. NZ’s Economy Plus product is far and above AC’s. Everything from the welcome, to the meal, to the level of service is great. I really felt that NZ treated the Econ Plus cabin as distinct from Economy (including having 2 dedicated washrooms), whereas on AC it felt like we were merely Economy with better seats. I compare NZ and AC because we were so genuinely impressed with what we purchased. We would definitely book NZ Econ Plus again, and the January seat sale is a great time to do so!"
Cons: "I can’t think of anything I didn’t like. NZ gets this product right."
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Pros: "Everything, felt safe"
Cons: "- Crew was ok, not friendly just professional."
Pros: "The friendliness of the crew."
Pros: "Comfortable lots of entertainment options clean flight attendants were kind"
Cons: "no vegetarian options in the main meals"
Pros: "Everything, space seat"
Pros: "Everything. Loads of leg room."
Pros: "Not very much"
Cons: "Cramped and squeezed in for a miserable flight."
Pros: "I enjoyed the entertainment and two of the fight attendants were nice."
Cons: "I didn't care for the family that was surrounding us from all angles; they were constantly in and out of their seats visiting one another while pulling, kicking, and opening and closing the tray tables over and over again. I didn't care for one of the unpleasant flight attendants as well."
Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"
Pros: "The flight crew was very friendly."
Cons: "The seats were too cramped."
Pros: "Everything was on time, comfortable & smooth, online checkin was clear & easy. Helpful, responsive staff at every level. A million times better than my other travel leg with United (but that's nothe saying much...)"
Pros: "For such a long flight the food is not good! The only snacks are a tiny tiny bag of corn chips or a cookie. The attendants were average. The comfort of coach was bad. Other airlines will give you great snacks, tooth brush, night mask, etc but not Air New Zealand they are almost like a budget airline. Not sure how they are rated the best airline."
Pros: "Food, service, comfort was all very good."
Pros: "Slightly better seats & slightly more leg room than other airlines. Crew was pleasant and efficient despite 12+ hour flight with turbulence."
Cons: "Too close to "neighbors" ie seats too close together--it is hard to eat without poking or being poked by the person on either side...even when seats are in upright position."
Pros: "Premium Economy is worth it on long flights, especially if they're overnight flights!"
Pros: "Seats were very comfortable and so were the entertainment options"
Cons: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Cons: "Baggage handling was poor"
Cons: "It was perfect"
Cons: "Airplane was extremely hot, service was poor"
Cons: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"
Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"
Pros: "Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia."
Cons: "I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance."
Cons: "It was a 14 hour flight and my head phone jack didn't work"
Cons: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Pros: "Efficiency and on time takeoffs."
Cons: "FILTHY bathrooms, sinks wouldn’t drain, floors weren’t kept mopped. Truly disgusting."
Pros: "Good seat - request granted"
Pros: "The overall boarding arrangement is smooth. Crews are friendly."
Cons: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Cons: "Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray."
Pros: "They were really nice and the plane was pretty new"
Cons: "No bad experience"
Pros: "Uneventful but good. Lots of new movies"
Pros: "Hard to make such a long trip comfy in economy"
Cons: "Very attentive crew. I didnt go hungry or thirsty. Real friendly."
Pros: "Cathay Pacific was amazing. Great service and great food."
Pros: "Food and flight attendants"
Pros: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Cons: "I had booked my seats online, however nothing was in place when checking in."
Pros: "Just great all round"
Cons: "Old aircraft"
Cons: "Service, food, disorganized staff, technical difficulties with entertainment system"
Pros: "The airplaine Service Adequate food and good wines Very good entertainment"
Cons: "Nothing really"
Pros: "I guess I can't expect much from what seems to be a low budget airline. The food was OK and the movie selection was excellent. I didn't have any issues with boarding or baggage check in. There was a mix of good and bad flight staff. Sadly, the staff in bad moods were servicing me."
Cons: "PThe bad mood in-flight staff and the uncomfortable seats. During boarding, I asked one of the staff if I can have a window seat because I have motion sickness and aisle seats make me feel ill. She looked at me flustered and said all seats are booked and that I'll be Ok with the aisle seat. On a different CP flight, a different staff was helping a couple switch with other passengers so they can sit next to each other. That would have been nice if they did that for me when I asked for a window seat."
Pros: "air stewardess are friendly"
Cons: "noisy seat with people kicking my seat from the back"
Cons: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Pros: "It good."
Pros: "No issues."
Cons: "No complaints."
Pros: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Audio was good quality. Liked the maps."
Cons: "Limited leg room."
Pros: "Everything was on time, with no hitches or major inconveniences."
Cons: "I prefer the newer planes which include USB ports for charging mobile devices. This one had a power socket instead, which was usable, but only when the tray table was down, which was mildly annoying. First world problem, really."
Pros: "Smooth, on time, comfortable, good entertainment and decent food."
Cons: "No complaints"
Cons: "Not being able to select seats online prior to traveling"
Pros: "Whole experience was very good"
Cons: "Plane was very very warm"
Pros: "Staff Food"
Cons: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."
Pros: "Stewardesses were cordial"
Cons: "would it be possible to get some Christian-friendly movies? Seats were cramped."
Cons: "Hurried and chaotic boarding. The only downside to an otherwise great experience."
Pros: "On flight entertainment was good. Fairly typical economy flight. It was just fine."
Cons: "People over a certain weight should need to upgrade to larger seats. I sat next to someone well over 300 pounds in an economy seat. It's just not ok."
Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Pros: "Boarding was efficient."
Cons: "The food was disappointing. The standard was too low for Cathay."
Pros: "The crew was more than accommodating. The little amenities helped for such a long flight."
Cons: "16 hours in economy. There is no way to be comfortable on any plane."
Pros: "It was the best that it could be. Our flight was late and we got the airport early, so the flight attendants put us on an earlier flight so we could make our connection!"
Pros: "The in flight services were very good with very professional flight attendant."
Pros: "The food was disgusting. Quality of food served by Cathay Pacific in Economy Class has gone down in the last 3 years!"
Cons: "Entertainment is poor. the quality of the films and TV videos is quite mediocre."
Pros: "The staff is kind and professional. The lavatories are kept clean by the staff during long flights."
Cons: "Remind passengers when sick, to wear masks or cough into tissue."
Cons: "It was big problem with boarding in BKK because passenger was without a return ticket."
Cons: "The food was simple and not enough for Cathay Pacific standard"
Pros: "American pilots"
Pros: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."
Pros: "Cabin crew always smiling and helping out"
Cons: "Have more flights!"
Pros: "The crew named Lucy was extraordinary,, the best I've experienced."
Cons: "The seat was small, the food can't compare to Arab airlines, entertainment doesn't have much selection."
Pros: "Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good."
Cons: "Seats were tight but the seat pitch was decent. WiFi available but very expensive."
Pros: "Short connecting in taiwan"
Pros: "The crew was so attentive and hospitable"
Cons: "Not enough let room, I’m 5.9 and it was uncomfortable for me."
Pros: "Crew was great... Seat was good"
Pros: "Good seat with plenty of leg room and great entertainment system."
Cons: "Noisy(kids) and the lights turned on and off every half hour...hard to get some sleep on a 10 hours flight."
Pros: "Crew was great."
Cons: "Boarded an hour late."
Cons: "Boarding was slow and tedious. Airline officials did not board according to zones printed on boarding pass. Arm rest in seats were locked in place and did not pivot up to allow using the adjacent empty seat."
Pros: "seats were full configurable, tray table very logical and space all felt useable."
Cons: "the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new."
Cons: "All staff was excellent"
Pros: "Service was efficient and responsive ."
Cons: "Food was good"
Pros: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Cons: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Pros: "Good entertainment choice"
Cons: "Average economy plane food"
Pros: "Crew was nice. We would have missed a connecting flight, but the airline arranged for late arrivals. The only thing was they didn’t tell us this and we ran to the gate anyway. Entertainment was free and had a fair selection."
Cons: "The only thing, was the seats are too small. For a long international flight like this it’s tough sitting in that middle seat."
Cons: "The English of the crew wasn't fantastic"
Pros: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Cons: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
Cons: "The flight was late, and with a short layover in TPE, I had to run through the airport to catch the connecting flight. Quite a stressful experience.!"
Pros: "The service from the beginning to the destination was great. I found the staff very professional"
Pros: "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
Cons: "the time the flight was available for."
Pros: "The crew was LOVELY and seats were comfortable."
Cons: "No vegetarian food option and couldn't figure out how to put in a special request online."
Pros: "super professional and efficient throughout. great airport experience on transfer in Taipei"
Pros: "The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating."
Cons: "Coffee cups were to small lol"
Pros: "The fact that the flight was on time the service was grate ."
Pros: "Flight attendants were organized and professional. English was mediocre at best."
Cons: "Seats are very uncomfortable. No padding in the bottom cushion."
Pros: "Everything was punctual and well-organized. The plane was clean."
Cons: "The food was a weak point - I ate a few bites and then quit, but not much worse than coach-class food on any other airline."
Pros: "staff was nice, entertainment was good."
Cons: "They damaged my luggage"
Pros: "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
Pros: "Everything was acceptable"
Pros: "They got us there. Good movie selection. Good wine"
Cons: "Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food."
Pros: "Very things"
Pros: "The crew memebers were very kind and assisted in any way possible."
Cons: "The seats were not that comfortable and very close together. Very booked flight"
Pros: "The chicken and rice dish was tasty. I also appreciated the fresh fruit."
Cons: "Flight was delayed"
Cons: "Everything. I will never fly this airline again!"
Pros: "They were very helpful with the connecting flight and ensured we made our way thru the airport quickly."
Cons: "All was fine but why can't my earphone jacks fit into the airplane jacks? As it is I need to hold it in place"
Pros: "After hearing horror stories of this particular airlines , it was quite the opposite . I had asked to get out in emergency seating for the extra leg room due to being a tall guy . The met my accommodations with no problem . I would def fly with them again"
Pros: "Great atmosphere on the plane and very clean."
Cons: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Pros: "seats were ok for being in the very back"
Cons: "Our flight took off an hour late. 2nd time this happened with this airline during this trip"
Cons: "Even though we had reserved seating, they changed the seating and gave us crappy seats."
Pros: "Crew worked diligently."
Cons: "Couldn't check in online. Was within the 24 hours check in time."
Pros: "Found another flight with another airline for the first leg. Seemed fairly well organized, safe, and well run."
Cons: "Baggage didn't make the connection. It was nice that they were able to find a flight, but in this case I would have been just as happy to wait a day and not rush to a new connection, and (so far) not have all my luggage."
Cons: "Terrible and ride employees"
Pros: "After missing my connecting flight, China airlines took care of booking a hotel and paying for our meals."
Cons: "There was a 3 hour delay which cause me to miss my connecting flight. But, I know those things happen, we just have to accept them and move on."
Pros: "clean plane...very professional crew"
Cons: "late landing and take off in Taipei.....gate change was very confusing"
Pros: "Great movie selection, very helpful staff, decent food, even got new leg recliners!"
Cons: "The seats are still just so cramped!"
Cons: "Delayed boarding and take off"
Pros: "Crews were good."
Cons: "Delay for almost two hours."
Airlines flying from Bangkok to Brisbane have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Bangkok to Brisbane
Masks required on board, masks provided on flights from Bangkok to Brisbane
Social distancing seating
Middle seats unavailable to book on flights from Bangkok to Brisbane
Testing for antibodies, testing for symptoms for flights from Bangkok to Brisbane
Waiving of change fees. Search flexible flights from Bangkok to Brisbane