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They didn’t sent my luggage I got it 24 hours later

Plane was late and they wouldn’t check our bags through to Tokyo

Overall experience was good but what really impressed me the most was the care the flight attendants took of a sick passenger who was sitting in front of me. The flight attendants would come and check on her quite regularly providing her support and comfort. Brilliant service!

Only answered OK and poor as there was no entertainment and I didnt have any food

4.5 hr international flight. We got a glass of water. Ranks up there with Ryan Air, Easy Jet, Spirit and Frontier. Expected better.

Gluten free options less explicit on business class, but great service

Very good… seems the virgin staff particularly in the lounge and in flight exceeded expectations.

I liked everything about the experience but would have liked some free snacks!

Crew was great but flight was delayed almost three hours due to a technical issue and we had to go back to the terminal and wait for another one.

Being told why we delayed three hours and not even given an apology by someone. Not a word. Not my airline of choice ever.

Flight was canceled. I was not alerted. It was only kayak that alerted me

Flight was 2.5 hours late leaving. We spent 50 minutes of that sitting on the plane with no explanation. They did reduce the time in the air so we arrived a little less late which was something. The cheese and crackers were okay but the wine was terrible.

Excellent as always, I won't fly to Australia, and back to the US on any other airline. The flight crew is always top notch, and have a way to make one feel extra special. Thank you for your service, I would rate Qantas Airways a 10+.

A few more inches of legroom is all i ask

Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.

Airline running better than post Covid, proper boarding process now implemented, some aircraft feeling a bit old and tired, crew fine, online experience better.

Five hour flight instead of four hours due to westerly headwinds which wasn’t the fault of Qantas !

The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.

Was bumped to a later flight because of inefficiency on part of the airline.

Inflight entertainment, poor that there are no headrest screens on aircraft used for an international flight.