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"This is the worst flight experience"

Pros: "We really enjoyed this airline"

Pros: "The crew was amazing and the food was delicious. The sit was comfortable with a lot of legroom."
Cons: "I like it the way it is. Keep doing the good job."

Pros: "Same as before"
Cons: "Same as before"

Cons: "No toilet available at gate due to enhanced security measures when flying to the USA."

Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Pros: "Great crew, great customer service by phone, great food and entertainment."
Cons: "Boarding and deplaning took ages, but don't they always?"

Pros: "Every things was great ."

Pros: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Cons: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Pros: "Good"
Cons: "Food"

Pros: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Cons: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."

Pros: "The crew were very friendly"
Cons: "The boarding was delayed"

Cons: "Took long time to provide food & water."

Pros: "New plane and Q suite was excellent"
Cons: "The AVML selection could be better"

Pros: "NA"
Cons: "NA"

Pros: "Excellent seats..."

Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"

Pros: "Just that the food is quite small but the variety is OK."

Pros: "Excellent service. Excellent quality of food."

Pros: "Crew"
Cons: "Very old flight"

Pros: "FLIGHT ATTENDANTS WERE WONDERFUL"
Cons: "CRYING BABY BUT I UNDERSTAND THOUGH"

Cons: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Pros: "Comfy, good food, good service"
Cons: "No internet. Limited movie options."

Pros: "Dedicated to customer service"

Pros: "Hindu meal only be vegetarian"
Cons: "All is good"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "Very nice. Everything was great."

Pros: "timeliness"
Cons: "food"

Pros: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Cons: "N/A"

Pros: "The friendliness of the staff from check in to arrival!"

Pros: "All"
Cons: "None"

Pros: "Qatar airways is the best in middle East"

Pros: "Landing and botding is safe"
Cons: "...."

Pros: "Crew helped with my bags."
Cons: "Lack of film choice"

Pros: "Some how it was a good experience"

Pros: "Smoothe landing"
Cons: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."

Cons: "I will never ever fly Qatar airlines again. The boarding for this flight in Doha was horrendous. I and a random group of passengers were made to wait with no explanation AFTER our electronics were already cleared to go through yet another security check. They said we were selected for screening but all the other people they took before us were screened the exact same way. It was stressful and traumatizing to stand for 45 minutes with no clear explanation. The crew were clearly new at their job or ill trained. On top of that they consistently ran out of food they were serving and was forced to take the vegetarian option when it's not what I wanted. I could not wait to leave Doha and exit Qatar airways. I hated my experience traveling with Qatar. It was stressful and traumatic. I want a full refund. I will also be advising all my friends to never fly Qatar. It was the WORST!"

Cons: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."

Pros: "Comfort and Cleaniness."
Cons: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Pros: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"

Cons: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"

Pros: "The entertainment options."
Cons: "I didn't have any complaints. I thought everything went very well."

Cons: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"

Pros: "Excellent service and in time flights."
Cons: "Nothing."

Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Pros: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Cons: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"

Cons: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Pros: "Once I made it to my seat, easily slipped back into a meditative trance."
Cons: "Unannounced delays. Waited in a line, then another one. Probably just different security protocol than I'm used to."

Cons: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."

Pros: "I was upgraded to business class"

Pros: "Food and crew was good"
Cons: "An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side"

Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."

Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."

Pros: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Pros: "Crew was good"
Cons: "food"

Pros: "Overall good experience."
Cons: "If could have got seats of our choice."

Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Pros: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Cons: "Lots to be improved. Crew food boarding on board service."

Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."

Pros: "For an economy seat, was very comfortable!! Love the food."

Pros: "Overall a decent flight."
Cons: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "Good food friendly staff"

Cons: "Co passenger is rude or showed attitude"

Pros: "nothing out of ordinary"
Cons: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"

Cons: "Good"

Pros: "the crew are nice"
Cons: "food limited selection"

Pros: "Excellent service and smooth take off!"

Pros: "All of the above"
Cons: "Nothing that i didn't like"

Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."

Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."

Pros: "Friendly service"
Cons: "Old plane with old seats."

Pros: "Emirates staff are polite and respectful"
Cons: "777 for travel from Dubai to Boston is not a comfortable plane"

Pros: "The boarding was efficient."
Cons: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."

Cons: "Both the flights were delayed. No accommodation was offered. With two little kids we planned and even payed more to travel with this airline. Overall, experience was big disappointment. Our expectations were much higher than what we experienced."

Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Cons: "The bus ride took over 10 mins. Why are flights to South Asia and other developing countries not given boarding via the bridge? Horribly long bus ride at DXB for flight to DEL."

Cons: "Food was goof"

Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."

Pros: "Entertainment is good"
Cons: "Flight was good"

Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."

Pros: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Cons: "Captain's announcements in the flights were also either not loud enough or not intelligible."

Cons: "It was delayed for 50 mins"

Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"

Pros: "Excellent flight. Excellent service. Great food and on flight entertainment."

Pros: "flight on time.. no delays. Very courteous."
Cons: "nothing to unlike"

Pros: "Good"
Cons: "Need nice tea"

Cons: "Ok"

Pros: "Everything is perfect."

Pros: "staff"
Cons: "nothing it was perfect"

Pros: "Treated superbly!"
Cons: "Absolutely nothing."

Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"

Pros: "Food and staff's courtesy."
Cons: "Lot of rush at transit point."

Pros: "love everything about Emirates!"

Pros: "Excellent"

Cons: "Flight from Dubai to Delhi could use better TVs, more modern quality and food as well"

Pros: "Like everything"

Pros: "The crew were good and attentive but I couldn't help but feel they were hopelessly understaffed."
Cons: "Despite the size of the A380 seats have been crammed in so that there is no real difference in comfort between travelling on one of them or in a low cost airline such as Jetstar. Unless of course you can afford First or Business Class."

"The fact that my flight from LHR to Abu Dhahbi is cancelled, I am only frustrated about not being home. I most probably will never fly Etihad again."

Pros: "Crew was great"
Cons: "nothing stands out to be improved"

Pros: "Ok"
Cons: "Comfort"

Pros: "comfortable"

Pros: "787 no one cannot love it"
Cons: "Maybe bigger seats with better privacy"

Pros: "Only cleanilyness inside the plane"
Cons: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"

Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."

Pros: "The crew"
Cons: "sea food"

Pros: "It got me from a to b"
Cons: "I'm just not going to go with Etihad in the future."

Pros: "Quick boarding, minimum queues."
Cons: "Everything. What an absolute joke of an airline. 1) Flight attendant spilt a half a bottle of water on me and didn’t even apologise 2) Same tv shows and movies as 5 months ago. 3) no eye shades 4) entertainment turned off around 20-25 mins before landing and all headseats collected 5) staff"

Pros: "..."
Cons: "....."

Pros: "Good service"
Cons: "My bags came last even having priority labels"

Pros: "Flight cancelled"

Cons: "Smaller leg room than other airlines"

Pros: "Aircraft was very good"
Cons: "Food very poor, staff mediocre"

Cons: "Flight was hot ac not working enough food was horrible."

Cons: "1. Not smiley at all. 2. I asked for a blanket as my 2 yrs old was sleeping and I have to ask three times and finally I got it. 3. I asked for arrival form 40 min before landing and the air hostess said later and she didn’t give me one ."

Pros: "More legroom Crew was couteous"
Cons: "Poor quality food Old planes"

Pros: "Crew is friendly"
Cons: "Everything else"

Pros: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Cons: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"

Pros: "Charging for devices at the seat, not too cramped."
Cons: "Out of DC, they weighed every carryon item both at check in and at the gate. I couldn’t fill my water bottle before boarding or I would have been overweight... I’ve never had an airline be so picky. And then they lost one of my bags - ironic given the precision about baggage weight."

Pros: "Food and entertainment library was good"
Cons: "If your someone with mild restless leg syndrome, go business class or the leg room package or you will be miserable."

Pros: "Same as Above"
Cons: "Same as Above"

Pros: "Everything was almost perfect."
Cons: "Update your movie list."

Pros: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pros: "In flight entertainment"
Cons: "Air con too cold"

Pros: "Everything was fine, but"
Cons: "Frigid temps on board The snacks were sad"

Pros: "MUTTON WAS EXCELLENT"
Cons: "SAME MOVIES BOTH FLIGHTS"

Pros: "correct temprature flight crew was good food was good"

Pros: "Really nice crew and helpful. Food excellent"
Cons: "Older plane and a bit cramped for a longer flight"

Pros: "Cabin, boarding"
Cons: "Transit through Abu Dhabi is a pain"

Pros: "The check-in staff in South Africa were exceptionally pleasant, the food and entertainment were good."
Cons: "The seats were very narrow with little leg-room on the JHB to Abu Dhabi leg of the flight - and I'm a short person."

Cons: "Crew was not as attentive as Emirates Airlines."

Pros: "Both of our flight were very comfortable. They gave us pillows, blankets and great food even in economy."
Cons: "The second flight took off quite a bit late but we did make up some of the time"

Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."

Pros: "Crew was cool and service was good."
Cons: "Because I purchased the ticket from kayak I feel like they punished me. I had a 14 hour layover. I went to the counter ask about a meal voucher and they said I didn't qualify because I purchased through a 3rd party and so I sat there for 14 hours dreaming of when I would eat next."

Pros: "The Crew was responsive and attentive."
Cons: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."

Pros: "Perfect from start to finish. A beautiful experience."
Cons: "Nothing-everything was amazing on this flight. We boarded a little late, but made up the time during transit. Ground staff in Perth airport was excellent."

Pros: "The flight itself was actually just fine- comfortable even in economy."
Cons: "My bag was delayed in Abu Dhabi. On its return, my laptop- that I had been forced to check- had been stolen... Not necessarily Etihad's fault, but so far their customer support has been almost non-existent."

Pros: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Cons: "Limited movies, food choices ran out."

Pros: "Leg room"
Cons: "Boarding was chaotic Crew wss average in service"

Pros: "Food and entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"

Pros: "On time. Plane was clean. Security clearance was good."
Cons: "Food quantity and quality dropped to zero. Absolutely disappointed. I had travelled with etihad before. But this time I feel like not to travel with them again. In a 14 hour flight hardly one meal with 10 hour gap. Imagine if some one traveling with diabetic needs"

Cons: "Lacking in Hosiptality"

Cons: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."

Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."

Cons: "Food was not good. A meals was served only 12 hrs apart. There are jnternational travellers who feel hungry in between and airlin needs to be considerate of it."

Cons: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"

Pros: "Flight was comfortable and the staff was attentive and friendly. The food was goiod and the seat spacious and comfortable."
Cons: "Boarding was chaos in Abu Dhabi. Business class passengers were not given priority boarding and were forced to stand in long ques in the heat and to be squeezed into a bus with all the others. This happened both in my outbound and return flights. This meant queing in the heat out on the tarmac with the economy passengers."

Cons: "my suitcase plastic zipper was opened by someone in the ground staff at IGI Delhi and a few items were stolen. something needs to be done about this because I am sure other passengers are losing a lot more"