Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.
I was in a middle seat where I felt a bit too cramped otherwise the trip was good
Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.
The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.
Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.
The food wasn’t good at all. I skipped meals .
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Loved the airline with the exception of their carry on limitations. They enforce a strict 7 kilo limit for carry on baggage which is ridiculous. We traveled from SFO to SIN with carry on with no difficulty yet when we checked in Delhi they forced us to check the carry on bags. The weight of our carry on bags were 11 and 12 kilos and while they exceeded the limitations set by Singapore Airlines they were well under weight limitations set by may other carriers. Interestingly my wife and I were each allowed two 22 KG bags to check in addition to the 7 kg carry on for a total weight of 102 KG's. Our total weight with the one bag we planned to check and our two carry ons was 46 kgs.
It was very good experience on board to Sydney with SQ.
Issues: 1) the charging issue as described in my previous survey 2) when I requested diet coke during the breakfast time, it is not available. Why? I can't drink diet coke in the morning? 3) when I tried to transfer to this flight, its gate information was not available to me?
Close to excellent. The only problem is when I try to charge my phone on the USB in front of my seat, the battery level is decreasing rather than increasing. Why?
Chicken pieces were too big with pasta. Need to be smaller.
My connecting flight was canceled or never existed. My stopover went from 1 hour and a half to 10 hours. It was a long day that I wasn't prepared for and it would have been nice to know that ahead of time. Cathay is great though. Great staff, entertainment and food.
Great entertainment system, the seat is a bit old style needs refurbishment
Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.
I am Vegetarian also has Gluten free food. However they gave me chicken and fish which is gluten free, but i am a vegetrain and i requested crew Hindu meal vegetarian, they said they will come back. .but they never showed up even i asked 2nd time. They could have compensate. I also request airline industry to have another option Gluten Free for Vegetarin people as well. Because Vegetarin people will have gluen issue...
I was only given 2 meals, and my screen showed that there were 3 meals. Second meal was 1-2 hours late according to the screen.
it was a great experience as far as business class.. but I have had better meals and wine on other airlines.. that said.. the price was a great value for what I got in return.. crew made the difference.
Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.
After already paying for excess luggage prior to flight, i was advised AT check in that i had to pay $816 or forfeit my flight! The lady at the counter was SO rude and had already started offboarding me when i said i would pay it after asking her three times for the exact amount! Have lodged a formal complaint yet heard nothing. Will not ever travel via Qantas again
A few more inches of legroom is all i ask
One of the best Qantas business flights I've had. Quality product
Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.
Airline running better than post Covid, proper boarding process now implemented, some aircraft feeling a bit old and tired, crew fine, online experience better.
Five hour flight instead of four hours due to westerly headwinds which wasn’t the fault of Qantas !
The wifi was out. Otherwise it was great flight. Richard, as CSM, was excellent.
Was bumped to a later flight because of inefficiency on part of the airline.
The Emerits/Qantas flight was cancelled to Wellington. We need a refund. Had to buy another airline ticket. How do we get the refund. Still not in Wellington.
Delayed QF59 flight once again, Qantas doesn't fail in maintaining there delayed departures and arrivals. USB points do not work nor do the power point sockets on the plane, Qantas staff admitted that on the flight. Don't expect to your charge devices. Saving grace, was the ice cream. Bottom line, if you expect to fly to HND and make it on time avoid Qantas and if you're interested in ice cream - visit 7/11.
IndiGo is low cost and therefore no frills, but is always a pleasant experience. No mood lighting and fancy features but clean aircraft, professional crew and absolute value for money.
Very hard seats. No food service, even though price is not competitive.
Very hard seats for long flights. No food even on International flight. Won't fly Indigo again if I can help it.
Terrible experience at IST airport due to mismanagement by ground and wheelchair staff.
Some seats don’t recline. No USB port or power outlet, no inflight WIFI - not even for SMS/Messaging apps. Ontime performance was very good. They should have at least one crew member who speaks the local language, for flights like these.
Although we took the XL seats with more width, we found that you do not have a seat in front to stow your personal item, nor can you stretch your legs. This is not the best option for a comfortable seat. Boarding was timely but disorganized without any row based entry.
Not professional and didn’t know about double seat even when I paid for it and have a confirmation. Lack of comms between teams.
deboarding is very poor after landing it took around 45 minutes to come out.
My baggage bag got broken and only 3000 voucher was given for compensation
Crew members forgot to serve sandwiches after serving the coffee. Worst was the handling of bag. One of wheel was Broken making it useless. Though a complaint was registered and assured of compensation voucher equal to part cost of the new bag.
I was unable to check in online so had to line up at the airport. When I got to the counter? The staff told me I had to check my carry on luggage, which cost $70. When I boarded the plane, I saw many suitcases that were bigger and heavier than my carry on… so not sure how they were able to bring them on and I wasn’t …
Waited for 1 hour on tarmac because they couldn’t locate a tow truck. Flight was fine once we eventually took off.
Late departure, late arrival, and personal items on laps during takeoff and landing. Departure gate opened on time, but no direction as to whether to board at front or rear of plane based on seat number. Fashionable staff with sunglasses inside the plane and cockpit remained for ten minutes after the boarding complete announcement. For a scheduled 80 minute flight, adjusted to 65 minute as noted on takeoff; the total time on the plane with delays was r more than two hours. No confidence had there been an emergency that anyone would have been able or aware of what to do.
The flight was OK, but you need to warn passengers going to Vietnam that the full first, middle and last name needs to be in the issued visa, At least 5 passengers on that pane did not have that. We all had to pay $298 each to some agent to amend the visa. At least one lady could not and was left behind.
VietJet is a discount airline like EasyJet, Flair or Spirit. I flew 3 flights in 2 weeks and all were Airbus 321's. 2 of the flights left and arrived on time and 1 left and arrived about 45minutes late. Seat pitch in economy is 29" but exit row seats have super-generous leg room. There are no power ports or entertainment of any kind. Food is best purchased on-line before the flight but there is a limited selection available in flight - cash only. The aircraft are clean and the airline is run as well as any other airline that specializes in economy passengers.
Our flight was 3 hours delayed and the airport was hectic as our boarding pass said one gate while the digital screens said another gate. Attendants were clueless and said to watch both! Vietjwt cared more about selling their merch than even providing any water for the 2 hour flight
Cheap flight but more expensive when the airlines demands you pay over 30$ for 1 kilogram overweight ( it is 8,2kg I have for carry on baggage) The flights announcement 2PM, and it departed 4 PM, no announcement for delaying, People says Vietjet is delayJet airlines in their blood.
Vietjet tried to steal extra money from passengers by forcing them to change the name on the ticket that was correctly filled in on an English form online when ticket bought online. I bought the ticket via a foreign website where the language is English, At filling in the passenger's name, it says middle name first, then first name, and last name, That the ticket done and printed. when my wife checked in the staff at the check in counter said that her name was written wrong, she must fill the name in Vietnamese style, writing the Last name first, then middle name, first name comes last, even though her name was not misspelled. At the aiport I asked the Vietjet customer service, if it is written in Vietnamese way, it will be wrong when she travel abroad ? The custom service could not answer. It took over an hour where my wife was thrown like a ball between the check-in counter, to the Vietjet customer service , then to passport control. The cost is 110,000 vnd for change place in vietnamese way, I thought if there are millions of passengers who have done the same mistake, how much money Vietjet raked in every year On the flight, it is not allowed to sit in the empty seats in front or next to me, I sat in the middle in a row where two big men were sitting, I really need to change seats but the crew asked to pay extra to buy the empty seats. It is petty and cruel of Vietjet. There is no other choice than the state-owned airline, then you have no choice but to swallow the bite
Our flight was delayed for about 3hours however the ground crew made it sure that we will not miss our connecting flight from Hanoi to incheon.
If there could be simple free food or snack or some entertainment.
