option to provide some vegetable sandwich must be there for vegetarian people
Everything except food
Nothing as such.
Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment
only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options
Had to wait 5 hrs to get my boarding pass
Plenty of food provided, and crew is very friendly.
When boarding at Brisbane Airport to fly back to Singapore, ground staff at the counter called out the boarding passes allocated from back rows to middle rows to start boarding; thereafter the remaining rows were never called out, so passengers like us holding front to middle row seats and following the rules naturally were left behind, at a disadvantage. In the end when not many passengers were left in the Queue, then we joined Q at the back to board.
The boarding process is smooth with boarding group allocation. Entertainment is not really bad with variety of choice l. The new earphone is better so passenger can sleep without removing the head phone Flight attendants are very friendly and helpful.
The food is not up to standard compared to other full service airliners and to where it was before.
The cabin attendants kept us well hydrated.
The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten.
Consistency of service, efficient
Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button
Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent).
Flight on time
The in flight service was not as good as I remember the last few times I flew with Singapore. .
I really love Thai Air business class internal flights. Great seat layout like the long haul privacy. Thai Air staff always excellent and even on this 70 min flight they serve a hot Thai meal rather than cop out with sarnies. Also was llucky on the flight down to HKt was on a brand new Dreamliner, I think they were testing. Wow! Multi coloured calming lighting and no window blinds ! 5heh work electinically like polarised glasses! What next! Highly recommend Thai Air for business class.
Due to visa not being final I wasn't allowed on flight. I would appreciate any assistance with getting refund. Thanks
Its a very good flight with good service and hospitality
I find the selection of movies and songs quite limited.
Very uncomfortable seats in business class. Window seat passenger cannot get out without aisle Seat passenger being disturbed Food below par.
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