Daily cleaning, installation of cabin HEPA filters on flights from Busan to Queensland
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Scores according to KAYAK customer reviews
Pros: "The crews were attentive, hospitable."
Cons: "The same as above. Even sitting on Comfort seat, it's not comfortable, there's no place to keep belongings, next to toilets."
Pros: "Everything is ok but too much bumpy"
Pros: "Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch."
Cons: "My entertainment screen was not working nor could the crew get it to work."
Pros: "Everything was good, comparing with other airlines with higher price, China airline was the best"
Cons: "Food could have been better"
Cons: "Bad food and bad FA"
Pros: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Cons: "I am an average-size person but even for me I found the seats were small and uncomfortable."
Pros: "Food was the worse"
Cons: "Improve food that will be suitable for human beings"
Pros: "Very great!"
Cons: "Very great time!"
Pros: "The ability to select a special meal ahead of time. Meal selection out of the US was better than coming from oversea into the US."
Cons: "Seating can always be made more comfortable."
Pros: "The ability to select a special meal prior to flight was fantastic"
Cons: "At times the flight crew were incredibly hard to hear/understand via the intercom."
Cons: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Pros: "Service & price"
Cons: "Not much legroom for economy customers, limited entertainment & food selections"
Pros: "Food and service from staff onboard the flight. Seat was also very comfortable. Overall very good"
Cons: "At check in the staff felt while flying business class that my carry-on bag was too heavy so they asked me to take papers out and just walk with these. FYI I always take a lot of paper with me to read and as it was a 16 hour flight to Taipei and a subsequent flight of 1.5 hours to HongKong that is what I did. Was really ridiculous and upsetting to get treated for a one wat flight payong $2750 like thos"
Pros: "Good movie selection, nice attendants"
Cons: "The 2nd meal was tasteless and didn’t have the ingredient as the name suggested, a Chinese pickled veggie"
Pros: "Service was efficient and responsive ."
Cons: "Food was good"
Pros: "Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful."
Cons: "Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience."
Pros: "Good entertainment choice"
Cons: "Average economy plane food"
Pros: "good service and food but A330 is too old and small"
Cons: "2 hrs delayed in our first flight and one hour in our connection"
Pros: "Flight quicker than I thought... Which we loved"
Cons: "Custom exit procedures"
Cons: "The English of the crew wasn't fantastic"
Pros: "Boarding was fast and efficient"
Cons: "Food was terrible"
Pros: "The food and entertainment was excellent. Thr crew are friendly and luxurious plane comforts make it worth the trip paid for."
Cons: "Not enough fresh air, breathing quality was poor before take off. We had fumes from jet gases leaking in through the air conditioning, but once the plane departed the quality improved."
Pros: "The service from the beginning to the destination was great. I found the staff very professional"
Pros: "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
Cons: "the time the flight was available for."
Cons: "Staff treatment, food, cabin pressure was off"
Cons: "Everything was bad! The seat were too tight , the aisle were narrow and no service from the flight attendant!"
Pros: "Large cabin of the 777 ER, friendly staff, smooth flight, on time arrival"
Pros: "Food was good and brought out and cleaned up promptly. Seats were comfy for economy. Flights were timely."
Cons: "Nothing that China Airlines could control. Mostly issues with Manila NAIA airport."
Pros: "Everything! Well organized boarding procedure (but it helps when the other passengers are well mannered, unlike flying in the USA) and started boarding EXACTLY the time they stated on the notice boards. Friendly crew and very helpful! Tasty meal albeit a bit lean on offerings on the tray."
Pros: "Beautiful plane, clean and well serviced, unlike American carriers"
Cons: "We were delayed an hour on the tarmac in Taipei with no explanation. I was told there were no aisle seats and when we finished boarding I could see that the attendant on the ground had not been truthful. I did get a bulkhead aisle seat after the doors were closed, but I would like to know the truth from service people."
Pros: "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
Pros: "Fly China airlines you won't be sorry"
Cons: "When two people are travelling together and adjoining seats were needed, it was impossible to make the seat changes online. Only one seat was able to be moved. We finally had to wait to ask crew members at check-in. It was an anxious time."
Pros: "Enjoyed everything about my flight.Awesome service from the crew most welcoming.Plenty of leg room and comfortable seating.I have already recommend this airline to family and friends."
Cons: "Really delayed, almost missed connecting flights. No way to contact them about this aside from a phone number that we couldn't call internationally."
Pros: "They got us there. Good movie selection. Good wine"
Cons: "Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food."
Pros: "Lots of food and good entertainment selections, friendly"
Cons: "DelaysDid not appreciate the Delayson the flights.........."
Pros: "The restrooms were very clean, and I appreciated that some even offered lotion. Staff were friendly and helpful."
Cons: "I felt cold during the flight from Taipei to Los Angeles. I felt warmer with my jacket and two blankets, but it would have been nice to maybe have the air conditioning lower."
Pros: "The airline attendants were very friendly."
Cons: "We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!"
Pros: "Very disappointing because we didn't get our luggage up to now"
Pros: "Seat was comfortable and nice"
Cons: "They make me pay an extra fee of $150 for coming 1 hours before departure time."
Pros: "Good Service and very comfortable business class seat"
Pros: "Seat was comfortable, I was able to get an aisle seat, entertainment options were good."
Cons: "Flight was 90 minutes late taking off, departure gate was cold and uncomfortable, had to take a bus from gate to plane."
Pros: "Great atmosphere on the plane and very clean."
Cons: "I would have liked to have more vegetarian and vegan food options on board the aircraft."
Pros: "Crew, cleanliness if the aircraft. Pillows and blankets plentiful. Did not overbook the flight. On time"
Cons: "Food awful"
Pros: "Crew worked diligently."
Cons: "Couldn't check in online. Was within the 24 hours check in time."
Pros: "Had a newer plane which was very nice with a cool wooden wall look."
Cons: "Maybe some more current movies."
Airlines flying from Busan to Queensland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Busan to Queensland
Masks required on board, masks provided on flights from Busan to Queensland
Social distancing seating
Middle seats unavailable to book on flights from Busan to Queensland
Testing for antibodies, testing for symptoms for flights from Busan to Queensland
Waiving of change fees. Search flexible flights from Busan to Queensland