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This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.

I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..

Fantastic service the managed to locate my checked bag on the plans as re-tagged it for my final destination.

Food was excellent. Leg room in economy, not so good; I’m 6’-1”.

I lost my lock from my luggage, I don’t know someone took something from my bag.

We travelled in economy, were very satisfied with the comfort and keg space of the seats. Food was great compared to other airlines, the crew were very helpful and friendly. Since i was travelling with kids, i needed assistance multiple of times. Will be definitely taking long flights with Emirates from now on.

We loved flying with Emirates in business class, the staff were fabulous, going above & beyond

The flight from Beijing to Dubai was good. The flight from Dubai to Barcelona was excellent because of the staff on board.

The queue for checking for economy passengers was enormous! Only one desk open for economy faith s queue a mile long, whilst business and first class desks empty and unemployed. Will seriously consider changing to another next trip. Disappointed customer.

Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.

Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.

The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.

Headwind delayed our flight which wasn’t the airlines fault

Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.

Food could have been better. Too many passengers getting up and down all the time.

Delayed 1hour due to storm still didn't get window seat for third flight despite paying £240 extra to book them

Everything was great keep up the good work 😁, can't ask for more.

It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.