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It was ok, but not what it was like 20 years ago

Great food and good entertainment options for the long flight.

It seems that qantas are trying hard to regain their status as Australia's premier airline. I only flew economy but happy with the service entertainment, food, configuration everything.

I never flew with alliance. Kayak is a joke and none of the flights or times were correct. Won’t ever use kayak again

an hour late, then had to disembark on back stairs and take 4 flights up to get to main airport. No warning, and difficulty for those with canes and poor knees.

Internet on internation flights is a basic comodity. Very disappointed. Same entertainment that has been on for the past year. Update your content for frequent flyers

The flight attendants went above and beyond to make a flight as comfortable as possible.

Qantas are unable to service and unfit for purpose, they cannot transport Australians on time to overseas destinations. On top of the inflated ticketing, the Sydney flight to Santiago was impacted because the plane was delayed arriving and then further bungling by Qantas admitting the ground new ground crew in charge of cleaning were not trained. The impact on passengers with connecting flights was tremendous and long ques of frustrated passengers waiting for rescheduling. **Qantas has become the Australian Spirit of disappointment**

I don’t remember what exactly was served, but I do remember thinking no U,S. airline would try to serve a meal during a 90-minute flight!

Comfortable premium economy but still cramped leg room. The staff were wonderful.