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Find cheap flights from Hong Kong to New York LaGuardia Airport

HKG - LGA

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Top 5 airlines serving Hong Kong Intl to New York LaGuardia

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Every thing in airplane was wonderful. I would like to recommend this airline to my friends"
Cons: "You are best ."

Pros: "Was able to get home toward Los Angeles with delays and change in plane so did not get proper seating as reserved."
Cons: "The plane was delayed from Tokyo to Los Angeles due to a pilot staffing issue. The plane stopped in Honolulu at 6:00AM in the morning and no staff was able to assist so they made everyone go through the run-around to have the luggage scanned for agriculture. Then they stated that even though we had pre-check, we did not qualify and the boarding pass was not issued with Honolulu to LAX. Over 5 hours delay and did not know that we could have stayed in Hawaii free room and meals. Terrible and one of the worst vacations ever for returning to the US. The food was not great."

Pros: "My seat"
Cons: "Time check in maybe earlier."

Pros: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Cons: "Not one thing."

Pros: "Very friendly and accommodating crew."

Pros: "Crew was amazingly nice, friendly and very helpful..."
Cons: "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."

Pros: "The crews were very kind and helpful."

Pros: "Complementary sake and great rice cracker snacks."
Cons: "Come around more often to collect trash."

Pros: "The service was excellent"
Cons: "Food needs improvement"

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "Never problems with JAL"

Pros: "Boarding was quick as i've come to expect from DFW."
Cons: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."

Pros: "Great crew. I easy transfer!"
Cons: "Food was not great."

Pros: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Cons: "No entertainment. Still a long flight for kids."

Pros: "Good food and movies. Flight attendants were great."
Cons: "Tight seating and it was hot. No way to control individual airflflow"

Pros: "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"

Cons: "No complaints! Not even one!"

Pros: "So cramped. Very uncomfortable flight."

Pros: "Excellent and original Japanese meals"

Pros: "Super cheap roundtrip flight. Reliable airline. Flight even came with a meal both ways. Kind staff. Good service."

Pros: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Cons: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"

Pros: "The service, more leg rooms and flight attendants were very friendly."

Pros: "Food is better than most other airlines. Seamless check in and boarding"
Cons: "Seating space is quite cramped"

Cons: "This is a kayak feedback - I thought I bought a cathay/jal flight. Well I was out of luck when I tried to fix situation. Broker in between introduce by website made it impossible to rebook flight in practice. Those website are very practical to look for flights but unless they give you the company direct you are better off switching to company site and book it there. Broker not equipped to be of any help."

Pros: "All was efficient but no standout"
Cons: "Nothing was bad enough to mention this column"

Pros: "Service impeccable"
Cons: "Worst food in the industry. Barely edible."

Pros: "Food served was actually pretty good."
Cons: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Pros: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."

Pros: "Great service and comfort. Great food. On time."
Cons: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."

Cons: "Sorry, my seat really uncomfortable..."

Pros: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Cons: "None"

Pros: "Couldn't ask for anything more than what was offered. Flying is never exactly a pleasant experience, but JAL makes it as painless as possible. Food was excellent and staff were extremely helpful and professional at all times."

Pros: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Pros: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Cons: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."

Pros: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Cons: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Pros: "Comfort seat, decent food, polite service"

Cons: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."

Pros: "The ground crew in HKG airport was really helpful."
Cons: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."

Pros: "SERVICE was amazing and everything was very smooth"

Pros: "Service & seats are great."
Cons: "The connections were a bit late, making the long trip longer!"

Pros: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."

Cons: "Some crew members from Hong Kong better make more effort to improve service skills."

Pros: "Attention given to each passenger by flight crew."

Pros: "The crew was very well mannered."
Cons: "Trying to find the JAL counter at Hong Kong International Airport. There is no counter for this flight since it is run by Cathay Pacific."

Pros: "Japan Airlines is far more spacious than all domestic airlines. The food and beverage options were comparable to most airlines like Delta, United, etc, but presentation was better so they get style points. Their wifi connectivity was far better than Gogo's services, which is the provider for most domestic airlines. The real improvement compared to most my travel was the level of service. The staff was incredibly attentive."
Cons: "Still waiting for the day wifi at 30k feet is comparable in speed to at least a public cafe. Also, when will one of these airlines start providing balanced meal options that are actually palatable. JAL's food was okay, but heavy on starches and fats with low quality protein or vegetables to accompany them."

Cons: "Old entertainment system, terrible food"

Pros: "For a red eye flight we still got fed a lunch box."

Pros: "Everything keep it up!"

Cons: "Food"

Pros: "The crew were good and very pleasant."
Cons: "The food was pretty gross. I don't know how you can pass that for food."

Pros: "Was able to get rest"

Pros: "Clean facilities, polite staff. Hits the right notes on a trip to Korea or connecting to other Asian countries."

Cons: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."

Pros: "Crew was outstanding, the aircraft were very comfortable as a result I arrived relaxed and ready to go!"
Cons: "Really everything was exemplary"

Pros: "Food was great. Service was great."

Cons: "Movie selection was a tad bit small"

Pros: "Yes, crews were excellent"
Cons: "Boarding of passengers should be clear"

Pros: "bibinba(korean food)was very good rfor me."

Pros: "Service was great. Food was good."

Pros: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Pros: "Very clean, you’re given headphones, slippers, toothbrush and toothpaste, blanket and pillow, wine or beer at no charge to you"
Cons: "On our Round trip we were delayed due to flight crew both times"

Cons: "Awesome"

Pros: "Phillapines was awesome and I want to go to Korea next the Philippines is building a new airport to cebu city maybe direct from N.Y. would be awesome"
Cons: "Eveything was seamless for a novice"

Pros: "Crew service"
Cons: "Food quality was ok."

Pros: "How often i was fed"
Cons: "I wanted to upgrade and they said no even rhough it wasnt full"

Pros: "Great customer service. Flight attendants showed passengers a lot of attention. Well done."

Cons: "Old aircraft, tiny seats"

Pros: "Oh this was such a great flight... service was perfect!"

Pros: "Long flight....seats were comfy for economy....nice crew....good overall experience....entertainment was okay for its selection on movies and music."
Cons: "Food got me sick the next day....would have been great if wifi was available"

Pros: "Food."

Pros: "The service"
Cons: "The width of the seats"

Cons: "Same above"

Pros: "The staff was friendly and helpful"
Cons: "We boarded the airplane and took us 2.5 hrs to take off...the kept saying oh 15min longer, then 20min...ect...for the entire time...waiting for “documents” then refueling the plane which they couldve been doing before we boarded and while we were waiting for so, called documents..."

Pros: "Great airline"
Cons: "I wish they still bumped people to first class when there was room :)"

Pros: "Staff is so friendly. Amazing legroom in economy, comfy seats. The food was great. They even offered packets with tooth brush and tooth paste. The plane's cleanliness is also stellar. I took a 14.5 hour flight that felt like a 5 hour flight. Korean Air's attention to detail sets the bar for all airlines"
Cons: "Nothing negative what so ever."

Pros: "Nice in-flight movie options. Friendly staff. Plenty to drink and enough to eat."
Cons: "Meal was chicken and rice and plenty to drink: water, coffee, soda. There was also pickled vegetables and tofu, but I was satisfied not eating those. Numerous intermittent announcements: [The usual preflight safety briefing, the mid-flight seat-belt and arrival eta announcements, the mid-flight turbulence and temperature comments, the customs-forms hand-outs, the duty-free inflight shopping opportunity announcement, the eventual apologetic conclusion of the duty-free, inflight shopping opportunity] together spoiled my calculated chance of finishing a short movie."

Pros: "Most people sleep as this is a connection from other long flights."

Pros: "I was very pleased with the service and the level of comfort."
Cons: "Excellent service and constant food/beverages."

Pros: "By far the best airline i have ever travelled on"
Cons: "The service, quality of airport and new aircraft"

Pros: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Cons: "None"

Pros: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Cons: "The Entertainment selection on a long flight is limited!"

Pros: "Friendly staff and good good choices. Clean and new plane."

Pros: "Comfortable seats, good meals, able to enjoy a few good movies"
Cons: "Can't book seat prior to check in"

Pros: "everything"
Cons: "nothing"

Cons: "special meals especially Hindu meals non vegetarian"

Pros: "They have the best food;always offering drinks;have pleasant attendants"
Cons: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"

Pros: "Timeliness Appearance of crew. More leg room. Variety of entertainment"
Cons: "It appears the flight attendants catered more for Koreans than others. On several occasions they would ask Korean passengers if they wanted coffee, tea or wine. They looked at me and deliberately ignored me. This happened on Flight from Houston to Manila. From Hong Kong to Seoul and especially from Seoul to Houston. I had to ask thrice for a head phone before I got one. I was wide awake."

Pros: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."

Pros: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Cons: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."

Pros: "I liked the service of korean airline, thier cabin crew are polite and friendly."
Cons: "I was disappointed if their food.,,"

Pros: "Wonderful international flights - a bit more leg room from SFO to Seoul than Seoul to Hong Kong. Generous meals, snacks and beverages. Best service economy international flight!"
Cons: "I did not like having to rush through the transfer from Hong Kong to Seoul to SFO. customs in Seoul can be slow. wish their baggage limitations carried the same from initial flight to the transfers."

Pros: "O"
Cons: "Overall flight was good except the long 12 hours stop in Korea was killing us. Maybe it's ok if just one on the way not back and forth of the flight."

Pros: "Boarding was good, crew was friendly."
Cons: "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"

Pros: "Flight was great. The service and kindness of flight attendants was the best I ever had."
Cons: "Really can't say there was anything I didn't like. Just going thru customs. Not very many friendly people to help with the process."

Pros: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"

Pros: "So very accommodating and friendly. The standard for customer service."

Pros: "Everything worked smoothly. Service and food were excellent. Boarding and disembarking was fast and easy. We had a tight connection but we made it as did our bags. This was truly excellent in every respect."

Pros: "I liked the flight entertainment and the food, generally. I found some staff members extremely friendly and others less so."

Pros: "Yes"

Pros: "Food is delicious"
Cons: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Cons: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Cons: "They do not understand the word priority at Doha airport. Business class passengers boarded last."

Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Pros: "Crew and qsuite were top notch. The dine on demand is the best. One little nip pick. The crew knew I was going to sleep. It was a 1:20am departure flight and did not offer to make the bed/mattress..."
Cons: "Wish we could’ve park at the gate instead of bus over to terminal. Given Doha is their hub, should have been able to accommodate that. Also, do they update the movies every month? Still the same movies as in June."

Cons: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Pros: "Comfort"

Pros: "Seats are very comfortable, easy boarding, good crew"
Cons: "Food - I wish you have healthy options"

Pros: "Plenty of beverage service and food was very good."
Cons: "The other passengers were often rude and uncivilized. I guess Qatar couldn’t do anything about this."

Pros: "Seats are great!"
Cons: "The food options were not that good this time."

Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."

Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"

Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Pros: "Excellent"

Pros: "Q-suites and business class flight crew."
Cons: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Cons: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."

Pros: "Plenty of room to move around"

Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."

Pros: "Food and service."

Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Pros: "great service from flight attendnants."
Cons: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."

Pros: "The flight crew was very friendly and helpful in getting you settled on the flight"
Cons: "Boarding was a bit Hectic in Bangkok."

Pros: "The 17hr flight went relatively quickly. Much faster than expected."
Cons: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Pros: "Good food, overall good service"

Cons: "Food and service and crew"

Cons: "Everything"

Pros: "Hosted services"
Cons: "Nothing"

Pros: "Nothing"
Cons: "They cancelled my trip"

Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"

Pros: "Crew and food"
Cons: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Pros: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Cons: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"

Pros: "Quick boarding, good entertainment choices."
Cons: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Pros: "Everything!!!! The best airline in the world!"

Pros: "Office staff was cooperative Overall flight was good"
Cons: "Ground crew was rude in behavior - not all but briefing counter staff"

Pros: "Friendly staff. Good food."
Cons: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Pros: "Good flight"
Cons: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"

Pros: "good service, good food"
Cons: "staff could be more cheerful towards travellers"

Pros: "Good in-flight service"
Cons: "Cramped seats"

Pros: "Comfort"
Cons: "Food"

Pros: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Cons: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Cons: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"

Pros: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Cons: "Nothing Everything was the best"

Pros: "Nice people"
Cons: "6-hour delays coming and going. Sounds like a an issue."

Pros: "I can understand what kind of flight it was because it was a small plane"
Cons: "Bad smells and an old plane i hope you will change the plane to another better one"

Cons: "Not enough check in desks operating - very long wait"

Pros: "Enjoyed the personal attention and charming personality of the flight crew!"
Cons: "Can't think of any!"

Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"

Pros: "Lots of space as the flight quite quiet. Very friendly staff."

Pros: "Wonderful friendly service yet not overpowering. Clean airplane esp. clean bathrooms with efficient amenities. Fruits were sweet."
Cons: "Must include the latest films. I find the Hollywood films rather passe. Main courses not to my liking. The fish was overcooked and became very fluffy. Yes, fluffy is the word. Salmon was too salty. Asian food was not up to standard."

Pros: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Cons: "Less confusing controls on the equipmentl"

Cons: "Food"

Pros: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."

Cons: "Food"

Pros: "Absolutely friendly Professional"
Cons: "Nothing"

Pros: "Easy booking of flight"
Cons: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."

Pros: "Overall good experience."
Cons: "If could have got seats of our choice."

Pros: "The crew was responsive"
Cons: "The live news"

Pros: "The crew helped us get seats together as a family and also made a request for that seat change. They allowed us to board earlier which really helps since we have two kids under 4 years of age."
Cons: "The announcements at Chennai airport are not always audible"

Pros: "Everything"

Pros: "Emirates is the best airline I have traveled with. The Dubai Lounge and general service is just outstanding"

Pros: "Not really Seat cushion hard ."
Cons: "Boarding disorganised..little management of the process"

Cons: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."

Pros: "same, crew is amazing"

Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."

Pros: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Cons: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."

Pros: "Loved the service and the movie options."
Cons: "The food was just okay. It was pretty bland."

Pros: "Comfort and food, good seats but extra cost."
Cons: "Bad value Internet in this day and age."

Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Pros: "Great service!"
Cons: "N,/A"

Pros: "Dinner portions were too small."

Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"

Pros: "Flight timing"
Cons: "Service"

Pros: "Comfortable seats, nice crew, good entertainment selection"
Cons: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"

Pros: "Fast boarding, seating space ok for long legs, variety of entertainment, many food choices"
Cons: "Crew is way less friendly than before, many extras gone (wet towels before plane starts, no more offer for further drinks by crew), things are collected while halfway in air (blankets, earphones)"

Pros: "Business class setup Bar Staff"
Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Cons: "Hotel with all meals provided."

Cons: "I thought I had paid for window seats."

Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."

Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."

Pros: "Friendly crew"
Cons: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."
Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Quantas Operated by Emirates is definitely not Emitrates standard."

Pros: "The flight updates, services (meals and refreshments)"

Cons: "it was late and it was not informed until we all sat."

Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Pros: "Timeliness, behavior of crew. Entertainment options were great."
Cons: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."

Pros: "Service is generally ok. Polite and ontime flight (infact ahead of schedule."
Cons: "The entertainment system is getting old and buggy. I have sat on United's international flights now and their systems is som much simpler but fast and responsive. They should try and change it to United's."

Pros: "Good flight and easy transfer."

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "I was fully satisfied"
Cons: "Onboard upgrades for one way was too expensive"

Pros: "The best"
Cons: "None"

Pros: "Excellent service"

Pros: "Nothing."
Cons: "My seat was changed after I had booked and paid for flight."

Pros: "Affordable price"
Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Pros: "Great entertainment options. Good tasting dinner and pizza. Decently comfortable seats:good recline, nice headrests, and sufficient leg room, but the seat and back pads were hard."
Cons: "Smoked salmon is gross for on a plane,even just as an appetizer. Meals were skimpy (dinner, apple/granola bar, pizza snack) for such a long 8+ hour flight. Collecting blankets & headphones well before landing was inconsiderate (I was COLD for the last 40+ minutes, and couldn't watch anything or listen to music for the last 30 minutes). Flight attendants needed to offer pens for customs forms."

Pros: "Overall everything was good."
Cons: "Poor check in services in Nairobi. I waited for 1 hour and half to get my boarding pass."

Pros: "Everything was Great !!"

Pros: "Great entertainment offers."
Cons: "Luggage did not make it to final destination....still a waiting delivery of them."

Pros: "Great leg room in economy, plane A380 very new and modern."

Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"

Cons: "All good"

Pros: "Crew amazing, seat not too comfy"
Cons: "Sits uncomfortable"

Pros: "Well organized and easy to check in."
Cons: "No"

Cons: "No US airline seems to have figured out how to board without long line in the jetway. But not a big deal."

Pros: "Friendly crew"

Cons: "They sent my luggage to a completely different state! Now I have to wait till it gets to LGA and then they’ll send it to me."

Cons: "Having food & being on time would’ve been nice?"

Pros: "short flight"
Cons: "noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :("

Pros: "Lift off and landing was excellent"
Cons: "Nothing"

Pros: "Quick Boarding Awesome staff"

Cons: "food options"

Cons: "Delta comfort works especially for one who is handicapped"

Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Pros: "Accurate arrival time"

Pros: "Snacks were good. On time."

Cons: "The airport."

Cons: "Delays due to Democrats not making deal"

Pros: "new airbus plane. great luggage bins"
Cons: "nothing"

Pros: "Boarding was easy, plane clean, snacks good."
Cons: "Small plane but that’s not really fixable"

Pros: "Nothing"

Pros: "Fine, courteous"

Pros: "The comfort the professionalism of the staff everywhere I went"
Cons: "Little pricey on rental and hotel."

Cons: "they did not serve food in my section at all."

Cons: "dirty plane"

Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Pros: "Everything"
Cons: "No chicken sandwich."

Cons: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Cons: "Bad information about delays"

Pros: "I liked getting home"
Cons: "I didn’t like the delays without warning or any benefits at the end."

Cons: "insufficient overhead luggage space"

Pros: "Not much"
Cons: "Late bumby ride"

Pros: "Customer service"

Cons: "Food was bad."

Pros: "EXcellent"

Pros: "Comfortable temperature in cabin!"

Pros: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Pros: "Left ontime, arrived 30minutes early."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Cons: "Arrived at my destination almost two hours after the initial arrival time"

Pros: "30 min. early!"
Cons: "Only pretzels"

Pros: "nothing"
Cons: "I will avoid the airline at all costs"

Cons: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Pros: "Wonderful staff, very helpful after our plane was diverted"

Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Cons: "No good food options just peanuts and drinks"

Cons: "Everything was ok"

Pros: "Wonderful"

Pros: "There should atleast one checked luggage"
Cons: "Too expensive and baggage charge is additional which does not make any sense"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Hong Kong to New York LaGuardia Airport

Airlines flying from Hong Kong to New York LaGuardia Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Hong Kong to New York LaGuardia Airport

Mandatory masks

Masks required on board, masks provided on flights from Hong Kong to New York LaGuardia Airport

Social distancing seating

Middle seats unavailable to book on flights from Hong Kong to New York LaGuardia Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Hong Kong to New York LaGuardia Airport

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