|Flights arrive in||Newark|
|Flights depart from||London|
|Airlines||Austrian Airlines, Brussels Airlines, Lufthansa|
Pros: Served a lot of food. Most personnel friendly and helpful. Enjoyed entertainment selections. Plus this flight was $300 cheaper than the others. Convenient times and choice of airports.
Pros: Reasonably on time. Food and service were passable.
Cons: Very old plane, the entertainment system was awful. Wifi did not work at all.
Pros: The service on board was fantastic. The flight was very smooth.
Pros: Very friendly crew.
Cons: Dinner was quite good but the morning snack was of poor quality - out of season fruit, hard cold cheeses.
Pros: Everything was fine — but every bit of this flight was managed by United — the aircraft, the crew, the check-in desk — never encountered anything related to Austrian Air the whole time.
Pros: Nothing really
Cons: Late boarding, had to check the bag, had to wait forever when landed in the plane
Pros: The crew was very cool
Cons: The food was ok
Pros: After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system.
Pros: Food and a good cabin crew on Brussels Air.
Cons: No complaints
Cons: Flight delays is a constant problem with this company
Pros: Arrival on time .
Cons: Changing birding multiple times.
Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.
Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.
Pros: Crew was good
Cons: No entertainment at all, food was bad
Pros: The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected.
Cons: This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight.
Cons: I booked the flight through Kayak - that in turn went through Airfare,com. I thought the flight was with Lufthansa - but it turned out to be with United for the return trip...trouble was no one told United until I checked in at the desk. I could not even check in on line. I spent a lot of time before hand - trying to get it sorted, In the end they said just show up and it will all be ok! Not a good experience.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car hires can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.