LON - NYC

$357 Find Cheap Flights from London to New York

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to New York departing on 20/11. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to New York

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to New York, as well as popular online travel agencies
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to New York, as well as popular online travel agencies
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Cheap Flights from London to New York (LON-NYC)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights from London to New York that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent return flight deals from London to New York

Thu, 23 Oct - Sun, 26 Oct
Brussels Airlines Logo
12:00 - 15:10LHR-EWR
8h 10mdirect
Brussels Airlines Logo
09:25 - 20:35EWR-LHR
7h 10mdirect
$424Brussels Airlines
Find Deal
Tue, 11 Nov - Tue, 18 Nov
 Logo
06:45 - 22:30LGW-JFK
20h 45m1 stop
 Logo
18:15 - 06:00JFK-LGW
6h 45mdirect
Mon, 10 Nov - Fri, 14 Nov
 Logo
06:45 - 22:30LGW-JFK
20h 45m1 stop
 Logo
18:15 - 06:00JFK-LGW
6h 45mdirect
Mon, 17 Nov - Thu, 27 Nov
Norse Atlantic UK Logo
13:00 - 15:55LGW-JFK
7h 55mdirect
Norse Atlantic UK Logo
18:15 - 06:10JFK-LGW
6h 55mdirect
$546Norse Atlantic UK
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Mon, 17 Nov - Thu, 27 Nov
Norse Atlantic UK Logo
13:00 - 15:55LGW-JFK
7h 55mdirect
Norse Atlantic UK Logo
18:15 - 06:10JFK-LGW
6h 55mdirect
$548Norse Atlantic UK
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Fri, 10 Oct - Tue, 14 Oct
SWISS Logo
19:15 - 14:20LHR-JFK
24h 05m1 stop
SWISS Logo
20:30 - 13:00JFK-LHR
11h 30m1 stop
$601SWISS
Find Deal
Tue, 23 Sep - Tue, 30 Sep
SWISS Logo
07:00 - 14:20LHR-JFK
12h 20m1 stop
SWISS Logo
16:15 - 07:55JFK-LHR
10h 40m1 stop
$660SWISS
Find Deal
Wed, 3 Sep - Sun, 28 Sep
Delta Logo
08:40 - 15:25LHR-JFK
11h 45m1 stop
Delta Logo
21:30 - 09:50JFK-LHR
7h 20mdirect
$729Delta
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Fri, 5 Sep - Thu, 11 Sep
Delta Logo
06:30 - 15:25LHR-JFK
13h 55m1 stop
Delta Logo
08:10 - 20:00JFK-LHR
6h 50mdirect
$730Delta
Find Deal
Mon, 14 Jul - Tue, 26 Aug
British Airways Logo
06:35 - 15:29LHR-JFK
13h 54m1 stop
British Airways Logo
15:30 - 07:50JFK-LHR
11h 20m1 stop
$738British Airways
Find Deal
Useful Info

KAYAK's insights & trends for London to New York flights

Get data-powered insights and trends into flights from London to New York to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from London to New York?

What is the cheapest London to New York flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from London to New York.

Our data shows that the cheapest route for a return flight from London to New York cost $733 and was between London Heathrow Airport (LHR) and Newark Airport (EWR). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $733.

What’s the cheapest day of the week to fly from London to New York?

The average price of all round-trip flights from London to New York clicked on KAYAK for each day over the last 12 months.

For London to New York, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from New York back to London, the best deals are generally found on Monday, with Sunday being the most expensive.

What is the cheapest month to fly from London to New York?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to New York, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to New York is September, where tickets cost $726 (return) on average. On the other hand, the most expensive months are August and July, where the average cost of round-trip tickets is $1,044 and $992 respectively.

Can I save money by flying with a stopover from London to New York?

The average return price for all direct flights, flights with one stopover, and flights with two stopovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a stopover may cost you more time, but you can also save money on the route, with a 2 stops stopover the cheapest option at $733 on average.

How far in advance should I book a flight from London to New York?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to New York, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to New York, you should book around 5 weeks before departure. For the absolute cheapest price, our data suggests you should book 25 weeks before departure.


Good to know

Low seasonMay
High seasonDecember
Best time to beat the crowds (9% less expensive on average)
Most popular time to fly (14% more expensive on average)

When to book flights from London to New York

Are your dates flexible? Find out the best times to travel from London to New York based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from London to New York: the best tips from KAYAK users' own experiences

Insights shared by verified travellers who flew the route from London to New York 
Verified travelerFlew with British AirwaysLHR-EWRMay 2025
Gate assignments are made shortly before boarding and each letter dedicated terminal group is separated by a long walk or a crowded rail ride. The metro ride between the terminals and the city can be complicated if you go in with no research. We consider ourselves capable people but Londons rail system is a mess to get a grasp of.
Verified travelerFlew with British AirwaysLHR-JFKJan 2025
Prepare for the unexpected. It’s a long flight and anything can happen. Have some snacks and drinks with you. And other emergency items you may need.
786ottoFlew with FinnairLHR-JFKSept 2024
If you have tight connection and previous flight is late , don't panic they will wait for you if you have connecting flight with same airline.
KennethFlew with IberiaLHR-EWROct 2024
Heathrow is a large busy airport that requires a lot of walking.
Verified travelerFlew with British AirwaysLHR-JFKAug 2024
People have to make sure they have plenty of time (2 hours minimum) if they need to change terminals. Heathrow is a monster airport, it's giant, so if you want to shop or eat or just look around, you need more than 2 hours between flights. Otherwise, it's great, the security was fast but thorough. I loved that I did not have to remove my shoes and the employees were patient and polite, not like at JFK. The shuttle buses are annoying, but at a huge airport like Heathrow, it's a must. The drivers of the shuttles are crazy, they don't care if people are falling down or not, they drive aggressively. However, people cannot fall down because the buses are packed to the gills. So, instead of shuttles, a looping airtrain would be a much more convenient and probably faster way of connecting the terminals, just like at JFK. The frequent flights between London and New York are much appreciated.
AntonellaFlew with IberiaLHR-EWRJuly 2024
London makes you take out every single toiletry even below 100ml and if they don’t all fit in one tiny bag, they make you throw it away. Check everything in your checked luggage!
Juan LuisFlew with DeltaLHR-JFKApr 2024
- Enter as much information as possible using the Delta or Virgin Atlantic app. - Confirm which is the Terminal of your departure. - Arrive three hours early at the airport.
Verified travelerFlew with British AirwaysLHR-EWRFeb 2024
Even if you have a long layover, be prepared to travel a long distance to your gate once it gets announced. Do not delay in heading to the gate. Be prepared for a very crowded airport experience.

FAQs for booking flights from London to New York

  • Is there free WiFi at Heathrow Airport?

    Heathrow Airport does offer free WiFi throughout the terminals, accessible throughout the duration of your stay at the airport. The internet is also accessible via internet-connected terminals spread throughout the airport. If you need to catch up on work or want to keep in touch with people, this won’t be a problem.

  • Can I take a taxi into New York City from the Airport?

    You can take a taxi to Manhattan, but it will be considerably more expensive, and can often be much slower than public transportation depending on traffic. Taxis to JFK can cost around $55(£43), and taxis to Newark can cost around $50(£40), with prices increasing during peak hours.

  • Does Heathrow Airport have a lounge area?

    Heathrow Airport has seven lounge areas in total, with varying price points and features. All lounges feature a selection of snacks and beverages and WiFi access, with access prices starting at around £25.

  • Do any New York airports have onsite hotels?

    Neither Newark or JFK Airports have onsite hotels; however, both airports have several hotels, motels and other accommodation available in close proximity. Options range from budget to luxury, and most accommodation near the airport features a complimentary airport shuttle.

  • What is the cheapest flight from London to New York?

    In the last 3 days, the lowest price for a flight from London to New York was $235 for a one-way ticket and $279 for a return.

  • Which airports will I be using when flying from London to New York?

    There are 2 airports in London (London Gatwick and London Heathrow) and 3 airports in New York (Newark, New York John F Kennedy Intl, and New York LaGuardia). The cheapest flights are generally found on the London Gatwick Airport to New York John F Kennedy Airport flight route.

  • Which airlines offer Wi-Fi service onboard planes from London to New York?

    Virgin Atlantic, KLM, and Air France offer inflight Wi-Fi service on the London to New York flight route.

  • Which aircraft models fly most regularly from London to New York?

    The Airbus A350-1000 is the aircraft model that flies most regularly on the London to New York flight route.

  • Which airline alliances offer flights from London to New York?

    oneworld, SkyTeam, and Star Alliance are the airline alliances operating flights between London and New York, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from London to New York?

    There are direct flights from London to New York on a daily basis.

  • Which is the best airline for flights from London to New York, Delta or Virgin Atlantic?

    The two airlines most popular with KAYAK users for flights from London to New York are Delta and Virgin Atlantic. With an average price for the route of $1,428 and an overall rating of 8.0, Delta is the most popular choice. Virgin Atlantic is also a great choice for the route, with an average price of $809 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from London to New York?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to New York.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to New York?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to New York?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to New York with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to New York?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to New York

  • Looking for a cheap flight? 25% of our users found flights on this route for $602 or less one-way and $884 or less round-trip.
  • When you’re booking flights from London to New York, there’s a good chance you’ll fly out of London Heathrow Airport. Heathrow is the second busiest airport in the world by international traffic, and houses the vast majority of direct flights to the airports in New York. Flights out of Gatwick can also be found, with indirect flights coming out of all major London Airports.
  • Your flight to New York can land in several different airports, with JFK Airport housing the most direct flights from London and Newark Airport in New Jersey housing the second most. Both airports are about an hour away from the city by public transport; however, Newark Airport is more convenient to the West side of Manhattan, and JFK is more convenient to the East side.
  • Both airports offer an AirTrain service that connects with public transport for easy connections. Newark connects to the NJ Path transit system, which will get you to the Manhattan city centre for around $7.75 (£6.00) total. JFK connects to the NYC metro and Long Island Railroad to get you to Penn Station for around $22(£17) using the Long Island Railroad, which can take around 35 minutes, or around $10(£8) via the E train, which can take just over an hour.
  • The average flight from London to New York is 8 hours long, so it can be practical to grab a bite to eat before the plane departs. London Heathrow Airport features 35 different dining options, from a quick scone and tea and to a high-end meal. There are dining options spread throughout several of the terminals, so feel free to wander about if you’re feeling a bit peckish and not certain what you’re in the mood for.
  • If you need to leave your car at Heathrow, there are several airport parking options available. Hourly parking at Heathrow Airport starts at around £6 per hour and is available at Terminals 2, 3, 4 and 5. Long-stay parking is available at car parks reachable from all Terminals via shuttle bus, and starts at around £24 per day.

Prefer to fly direct from London to New York?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to New York.
Find which airlines fly direct from London to New York, which days they fly and book direct flights.

Direct departures

London to New York

Monday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

See more direct flights

Direct returns

New York to London

Monday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Tuesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Wednesday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Thursday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Friday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Saturday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

Sunday

American Airlines, British Airways, Delta, +3 more

American Airlines, British Airways, +4 more

See more direct flights

Reviews of the top 5 airlines serving from London to New York

 
See real verified KAYAK customer reviews for airlines flying from London to New York. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to New York? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7975 reviews
7.9Comfort
8.2Boarding
7.3Food
7.9Entertainment
8.5Crew
Airline reviews

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

2.0 Mediocrepuravi, July 2025STL - LGA
Read more Delta reviews

They delayed our flight because of bad weather in NY which was completely understandable. Then they cancelled our flight and a later flight that evening. The earliest we could fly was the next morning. We ended up buying last minute tickets on another airline and made it home slightly delayed but safely that evening. Delta kept saying it was weather related but if that was the case how did we make it back on another airline? The weather in NY was cloudy but not bad.

The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.

I like for how they process during check in. It was very smoothly.

Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.

Boarding was tough as we had to take a bus out to the plane and walk up a lot of stairs. Difficult with heavy carry-ons that said I got an entire empty row of seats, which was excellent for an international flight. Food was very mediocre but happy with the comfort so not complaining.

After I checked in, I realized we had no seat assignment. It said they would be assigned at the gate. This was really frustrating because I usually use a lounge before flights, but I couldn't because I had to be at the gate to ensure we got our seat assignments. The gate agent arrived an hour before the flight left. I was the first one up to ask about seat assignments. She told us to wait for names to be called. Dozens of other passengers were paged, but we were not. Finally, I asked my husband to ask. He went up and was also told to wait. About 10 minutes later, they called for boarding. We still had not been told our seats. We went back to the desk and they were in a panic, saying we actually weren't on that flight. Then they made an announcement telling the stand by passengers to not board (in case we needed their seats). It was so stressful and unprofessional. Finally they gave us our seats. I have no idea what happened and why the two desk agents seemed to have conflicting ideas about our seats, whether we were on that flight etc.

Subject: Complaint Regarding Disrespectful Behavior by Delta Air Lines Staff at Boarding Gate Dear Delta Air Lines Team, I am writing to formally file a complaint regarding the behavior of a staff member at the boarding gate today, May 14, 2025, at Las Américas International Airport. While we were preparing to board flight DL-1829 to New York, scheduled for 2:28 PM at gate T-11, we were informed that the aircraft was experiencing water system issues and that passengers were advised to use the restroom before boarding. I politely approached one of the Delta staff members to ask whether the lavatory would be partially or completely unavailable during the flight, as I am traveling with a baby in my arms. The employee’s response was extremely rude and arrogant. He replied, in an unnecessarily hostile tone, something along the lines of: “It’s either that or we cancel the flight — do you want us to cancel the flight?” This response lacked any empathy or professionalism. I understand that technical issues can arise, but that does not excuse such inappropriate treatment of passengers. I felt deeply disrespected and disappointed by the interaction. I sincerely hope appropriate measures are taken, and that all staff members receive the necessary training to treat passengers with courtesy, especially in delicate situations like this one.

This is speaking of the original flight leaving on April 30th(DL 1957) not the rebooked the following morning DL 9887. On April 30th, it was unusually crowded at Sangster International Airport (MBJ) the morning my mother and I arrived for our flight. She had to exceedingly long time for a wheelchair, once a wheelchair attendant arrived to take us to thru immigration and security then to go to gate the flight was boarding. We stayed on board for 3 1/2 hrs until the flight crew notified the passengers that flight indefinitely delayed so we had to stay by gate area. Before that my mom had to wait an additional 20-30 mins to deboard the plane. Was given food vouchers, by the time I came back the gate agents said the flight was gonna to reboard, so all the wheelchair passengers lined up. We waited an additional 45 mins, while I received a notification from kayak that the flight was cancelled. And on my delta app updated that flight was being detoured to Miami then from Miami back to JFK. We boarded the plane started to eat, then the flight crew notified us the flight was indeed being detoured & that how come the gate agents didn’t notified the passengers. We stayed on board for another 30-40 mins then was told by the captain that they tried all avenues to get the passengers back to JFK but the crew couldn’t continue the journey and the flight was cancelled. So we deboarded the plane again. Was told that we were going to be setup in hotels for the night. The hotel that we setup to go to wasn’t suitable for my mother’s needs and requested one nearby we were located in Jamaica. So any we had called a taxi to come to take us back where we stayed in Jamaica, that we had to pay out of own pockets.

Delayed take-off. Very small plane so very scary with lots of bumps during the flight. Would never fly Delta on short flights in small 80 seaters plane again! Felt relieved when landed.

third trip overseas with delta recently where the TV did not work- not acceptable for a 8 hour flight! your food really has declined crew great and I am loyal to delta

Food was excellent. Service was very good. Staff was very helpful to all passengers.

The crew was excellent as ever on Virgin. The special meal was poor unfortunately. More significantly when we arrived at Manchester Airport there was no air bridge provided and we had to exit the plane down a rickety stair case. This is unacceptable for a transatlantic flight. Whilst I understand that this is the airport’s fault at the end of the day the airline is responsible for our transportation and needs to do something.

Super friendly and helpful staff, from check-in desk to cabin crew.

Following a paid seat upgrade for enhanced comfort, I encountered an unacceptable odor in my assigned area. It took three hours for the crew to relocate me, and the replacement seat was unacceptably close to the lavatory, offering no improvement.

Good overall. Cannot fault the airlines. I have had better entertainment systems before ie ice in Emirates but it was not too bad. Food was decent and staff were friendly.

I did not fly by vergin atlantic from bangalore to vasco da gama

Your flight delayed at Heathrow n I almost missed my mother funeral.you idiots. I had to waste 10 hours in different airports. Thank your stars I'm not suing you.

Miami airport needs more thorough signage. It was a long walk from my transport point to the check in desk,

Flight took off an hour late. Had to stay on the tarmac for half an hour after landing. Both annoying.

We had an unfortunate experience where we had to leave the aircraft after boarding, shortly before the scheduled takeoff time, and re-board. The reason given was that a passenger felt ill and had to cancel their plans and therefor their luggage had to be found and removed.

Great experience. The flight was smooth with very little turbulence. We were in premium classic, so lots of leg room.

Didn’t know you had to pay for earbuds and food on flight. Sounds awesome and better way to not waste food or items. Comfort of flight is was amazing other than that

Unexpectedly was surprised with the space on flight in economy and the price.

I was not expecting having to pay for headphones, water and basic food in a 9 hours flight. Price for this flight was as high as any other, still I had to pay 4 lbs for a can of sprite. On top of that flight attendance gave a bothered look when I asked her for some ice for my soda. She reluctantly when to get it, brought me literally 3 cubes and walked away without looking at me to avoid another request. I couldn’t believe it. She was soooo rude. I will never book on Norse again and I will let everyone I know about this. Unforgivable, very bad customer service.

Great crew. Customer support is pretty much non existent. I had 2 tickets that were not used, the flight was overbooked. I think I should have been reimbursed for the unused tickets.

The movies were super old. The crew did not offer WATER???? 5 hours os flight and did not get WATER? Norse is the worst company I ever used and never will use again.

Why call us to board if we’re going to be made to stand in the tunnel for 20 minutes. Really hard for people with little children. Plus it took me ages to check in because my seat in Premium was overbooked so I didn’t actually have a seat. I did end up receiving my seat in Premium but there was a lot of stress and confusion beforehand. Hope is it possible to overbook seats? Especially in Premium!

We flew one way from Gatwick, London to JFK NY For 2 people $1200 and no food offered not even water. You had to buy food. Norse advertises as a low fare transatlantic airline, they may want rethink that. Crew, flight was fine. Ironically we flew American from JFK to Heathrow for $1000 (2people) and included food and drinks.

Longest check in line I have ever seen- brutal and airline personnel hustled me about the size of my bag even though I showed them that it measured exactly to the measurements posted on their site. Just super annoying- I get it - it’s a budget airline and you get what you pay for. Most of the flight were young people who seemed to have never experienced international travel. It’s worth paying for a seat otherwise you will be uncomfortable.

We flew premium on the way TO London but went back to economy for this flight. The differences I note here may be colored by changing service. The crew was professional and polite but cold on this flight and class of service. They seemed to want to have as little to do with us as possible, beyond providing the basic services in economy. The aircraft was still good though, and the pitch was about as tight as expected - manageable but no extra personal space to spare. Overall I would certainly fly Norse Atlantic again, given the opportunity.

For a no frills flight this was surprising comfortable. The crew were helpful and nice. The flight was smooth and there were no delays or issues which I haven't had on a flight in a long time. I would definitely fly with them again.

The flight was canceled by play less than 24 hours prior to the trip, and I was unable to re-book. Have not received a refund for the trip despite filling out the appropriate form.

Was was cancelled less than 24 hours prior to my scheduled departure by PLAY. Despite my attempts to rebook my travel, I encountered significant cost increases that rendered this option unfeasible. In accordance with EC Regulation 261/2004, airlines are required to issue a full refund for cancelled flights within seven days of the scheduled departure if a refund is requested instead of rebooking on another flight. It has been three weeks without a refund or an answer

Have not recieved full refund for my flight, which was cancelled less than 24 hours prior to my scheduled departure by PLAY. Despite my attempts to rebook my travel, I encountered significant cost increases that rendered this option unfeasible. In accordance with EC Regulation 261/2004, airlines are required to issue a full refund for cancelled flights within seven days of the scheduled departure if a refund is requested instead of rebooking on another flight. This request was completed three weeks ago an answer or refund.

It would have been better to have USB charging ports available on the longer haul Flight that one of 2 hours

Was very good Staff was great. No tv monitors tho. So long flights make it longer

The worst. No free beverages. No entertainment on an overseas flight. Not enough space. Never again.

Play is affordable! Only way we fly from the states to Europe. Left late but arrived on time

have screens on backs of chairs...offer free snacks and water

Boarding and crew was great. Flight was cold, need layers. Deplaning was hard. We had to take stairs off the plane and I was separated from my travel companion because we were not seated together and they would not let him wait for me to get off so we were forced onto different shuttles.

The flight was an hour late leaving Heathrow. The food was mediocre. When we got to Austin, my husband’s luggage was missing. He filled out information at baggage claim. We are waiting to hear something. His name is Henry Jacob Braunig.

The food was very good and it came multiple times

Flight from LGW to JFK delayed by 4 hrs No explanation given until the pilot said the delay due to planned maintenance on the aircraft

We arrived late to London, and consequently were 5 min. late to be allowed through security for our next flight. Even though dozens of people missed the same flight, BA did not radio ahead to hold open security for an extra 5-10 min. to allow people to get on the flight. This caused an additional 6 hour delay in London after waiting over an hour in Customer Service to get rebooked. They did not have enough staff on hand to help people in a timely manner. Not at all happy with the BA's customer care or customer service.

All service prior to the flight was terrible: online check-in not working, no customer service tel,, multiple airport scanners not working, A huge mess.

CONSTANT ERROR MESSAGE THAT THE WIFI COULD NOT BE PURCHASED DUE TO INABILITY TO CONNECT PAYMENT SYSTEM VIA SATELLITE. THIS HAPPENED IN BOTH DIRECTIONS. THE MAIN REASON I TRAVEL IN PRIORITY IS TO BE ABLE TO WORK FOR WHICH I NEED ACCESS TO INTERNET. .

They lost my luggage. Lady who was helping with it in Austin was rude. Not very helpful!

Waited 3.25 hours in plane only to have the flight cancelled.

More space, of course. a footrest! more room to walk. Movie selection was awful. Some good documentaries would help if the movies can't be better. The flight itself was great, crew was great.

Better synchronizing the boarding processes. The audio announcements, the personnel and the digital signage were not saying the same thing. All confusion.

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