MEL - AKL

Find cheap flights from Melbourne to Auckland

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Economy
Melbourne (MEL)
Auckland Intl
Fri. 13/12
Fri. 20/12
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Information for flights to Auckland from Melbourne

Avg. flight duration 3h 51m
Flights arrive in Auckland
Flights depart from Melbourne
Flight price $257
Distance 2,637 km
Airlines Jetstar, Air New Zealand, Virgin Australia, Qantas Airways, Emirates, Fiji Airways

Good to know

Low season:
August
Best time to beat the crowds
6%
expected price decrease
High season:
December
Most popular time to fly
20%
expected price increase
Average price:
$539
(avg. price over the last 2 weeks)
Good deal:
$433
or less (return)

When to book flights from Melbourne to Auckland

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $432 or less.
The cheapest flight from Melbourne to Auckland was found, on average, 38 days before departure.
Book at least 3 weeks before departure in order to get a below-average price.
On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days
Most local airlines offer regular flights from Melbourne to Auckland, including budget airline Jetstar and the award-winning Air New Zealand. If you need a spot to relax before your flight, you will find airline passenger lounges for Air New Zealand, Qantas and Emirates all at Melbourne Airport.
If you are continuing your journey after your flights from Melbourne to Auckland to elsewhere in New Zealand, you will need to transfer from Auckland’s international terminal to the domestic terminal. If you’d like to walk it, it takes 10 minutes if you just follow the green line. Otherwise you can use the bright green shuttle bus that departs from each terminal every 15 minutes.
There is no train to Melbourne airport, however, you can catch one of the five public bus services that stop at the airport station. Alternatively, you can take the SkyBus, a more direct shuttle service that can take you to and from the airport to Melbourne city centre. You can find the bus timetable and book your tickets at the airport website.
Travelling from Auckland airport, you can use Auckland’s SkyBus to the city centre or to North Harbour. The trip will take you about an hour. Another option is to use the RideMate app. Partnered with the New Zealand Transport Authority, this app can track your fastest, cheapest or most reliable route from Auckland airport and can provide you with options on how to get to your destination.
If you are travelling with children, you can find a children’s play area in Melbourne Airport at Terminal 2 opposite Gate 15b. For those travelling with infants, you can find numerous changing facilities throughout all four airport terminals.

FAQs for booking Melbourne to Auckland flights

How long does a flight from Melbourne to Auckland take?
The average direct flight takes 3h 35m, covering a distance of 2638 km.
How many flights are there between Melbourne and Auckland?
There are 733 (direct) flights between Melbourne and Auckland per week, averaging 108 per day.
Which airlines provide the cheapest flights from Melbourne to Auckland?
In the past 3 days, the cheapest return tickets were found on Jetstar ($257), Air New Zealand ($297) and Virgin Australia ($313).
Which airlines fly most frequently between Melbourne and Auckland?
Etihad Airways (10 times daily), Qantas Airways (10 times daily), Singapore Airlines (9 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Melbourne to Auckland?
For Melbourne to Auckland, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from Auckland back to Melbourne, the best deals are generally found on Saturday, with Tuesday being the most expensive.
Which airports will I be using when flying from Melbourne to Auckland?
When flying out of Melbourne you will be using Melbourne, often referred to as Melbourne Airport. You will be landing at Auckland Intl, also known as Auckland Airport.
What is there to do in the Auckland Airport?
If you’re only in Auckland for a short time, there are a number of tour companies that offer private tours from the airport, including chartered flights and helicopter flights over the picturesque Auckland harbour and surrounding landscape. You can find a tourist information desk with more information in the arrivals area of the international terminal.
What hotels are there near the Auckland Airport?
For those looking for accommodation more convenient to the airport than to the city centre, the Novotel Auckland Airport is the only hotel on the airport campus, with business facilities, comfortable rooms and 24-hour dining options, located near the international terminal. Another option, however, is the nearby ibis Budget, only a few minutes away from the airport entrance.
What shopping can I find at Melbourne Airport?
For those looking for shopping opportunities at Melbourne Airport, the airport has a large luxury tax-free shopping mall in Terminal 2 with a range of designer brands, including Tiffany & Co, Burberry, Max Mara, and Emporio Armani.
How can I relax at Auckland airport?
For those with a layover at Auckland airport, you may not have a chance to leave the airport building. However, you can freshen up after your flight with a quick shower in one of the airport lounges or in the block at the international terminal. Alternatively, you could grab a quick massage to help you relax at one of the chairs near Gates 2-4.
How does KAYAK find such low flight prices?
KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with car hire, holiday packages, activities and millions of verified reviews so users can see as many available travel options as possible.
How can Hacker Fares save me money?
Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.
Does KAYAK query more flight providers than competitors?
Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.
How does KAYAK’s flight Price Forecast tool help me choose the right time to buy?
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book cheap flights from Melbourne to Auckland (return)

Airports
Origin
Melbourne
$257
only
$257
Destination
Auckland
$257
only
$257
Wed., 11 Mar.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Mon., 16 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 6 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
MEL
AKL
Mediocre 2.0

Pros: Nothing.

Cons: Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

WLG
AKL
Good 6.0

Pros: It was OK

Cons: It would of been nice to know why we were delayed.

AYQ
BNE
Excellent 10.0

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

MEL
AKL
Okay 4.3

Cons: See above

NPE
AKL
Excellent 8.0

Cons: Flight from Napier to Auckland was delayed

Wed., 5 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Wed., 12 Feb.
AKL
Auckland Intl
MEL
Melbourne
4h 15m
Trip: 8 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Good 7.0

Cons: The plane was delayed for more than one hour which we did not have sufficient time for transfer to LA. We have to run instead of walking.

AKL
WLG
Excellent 10.0

Pros: Good quick flight

Cons: N/A

WRE
AKL
Excellent 10.0

Pros: Very prompt and efficient

AKL
IAH
Excellent 9.3

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

LHR
LAX
Excellent 10.0

Pros: Movies, texting other seats, requesting food and water from my screen

Tue., 10 Mar.
MEL
Melbourne
AKL
Auckland Intl
3h 40m
Wed., 18 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 9 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
MEL
AKL
Mediocre 2.0

Pros: Nothing

Cons: We were booked with a 45 min layover between flights, however they offboarded us and said that the minimum booking run is 1 hr required. Poor on Kayak end.

DRW
BNE
Good 7.6

Pros: The crew was great.

Cons: Boarding was a little disorganised, the distance between seats is too small, and the food could’ve been better.

CNS
SYD
Excellent 8.3

Pros: Crew were great - some in cabin entertainment would have been great. Or since it was available for phone this should have been explained.

Cons: Allow power outlets for the mobile phones if movies were accessible

PER
SYD
Good 7.3

Pros: Seats were comfy

Cons: Food was the worst I have ever been offered on a flight

MEL
SYD
Okay 5.6

Pros: Crew was friendly and helpful

Cons: Food wasn’t the best... no water bottles provided... chronically thirsty on that flight.

Mon., 13 Jan.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Fri., 31 Jan.
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 19 days
8.1Excellent Show reviews
Overall 8.1 Excellent
Based on 23 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
BKK
Good 7.6

Pros: Service, food entertainment and catching up the lost time

SYD
ADL
Good 6.0

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

SFO
MEL
Excellent 10.0

Pros: Nice amenities, very efficient

SYD
ADL
Mediocre 3.3

Cons: I pay for the airspace above my seat - I didn't get it! Flight attendant obese and not me twice. QF need to lock their cattle class seat backs - insufficient seat pitch to allow leaning.

SYD
MEL
Okay 4.3

Cons: Seats are too small, uncomfortable. We had a 50 minute delay in departure.

Wed., 11 Mar.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Mon., 16 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 6 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
MEL
PER
Excellent 9.0

Pros: Crew were awesome.

Cons: Free coffee as opposed to paying $4 for an ordinary coffee

MEL
AKL
Okay 5.3

Pros: The lady at the check-in counter was very helpful!

Cons: The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

MEL
AKL
Mediocre 2.6

Cons: Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

OOL
PER
Excellent 8.3

Cons: Service was fast and efficient

AYQ
BNE
Excellent 10.0

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

Tue., 3 Dec.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Sun., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 6 days
8.3Excellent Show reviews
Overall 8.3 Excellent
Based on 21 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.5
Entertainment
8.6
Food
8.1
MEL
AKL
Excellent 8.0

Pros: The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad.

Cons: The delay in boarding! It’s hard work when traveling with a toddler.

JNB
DXB
Okay 4.0

Cons: Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite

DPS
DXB
Okay 4.6

Pros: Great crew. Very polite.

Cons: Overcrowded plane. Uncomfortable seats. No room to move around.

BKK
DXB
Excellent 10.0

Pros: Lay flat beds and vegetarian food

MEL
AKL
Excellent 9.6

Pros: Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers.

Cons: Boarding was a bit disorganized.

Thu., 6 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Tue., 11 Feb.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 6 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

Pros: Sat in business class pods. Best flights we’ve ever taken !

Cons: Nothing

SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

AKL
CHC
Excellent 9.6

Pros: Easy flight.

MEL
AKL
Excellent 10.0

Pros: The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

MEL
AKL
Good 6.0

Cons: the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!

Sat., 29 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Sat., 7 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
DPS
PER
Good 6.8

Pros: crew was helpfull

Cons: me and my partner should have been seated together

MEL
AKL
Okay 4.0

Cons: 1 hour delay on take off

HKT
MEL
Mediocre 2.0

Pros: Wont be travelling again with Jetstar

Cons: Flight delayed for 6 hours without compenstauion

MEL
HBA
Okay 4.6

Pros: The check-in was fast and either the plane aboard.

Cons: Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way

MEL
AKL
Mediocre 3.3

Pros: I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

Fri., 7 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Sat., 29 Feb.
AKL
Auckland Intl
MEL
Melbourne
4h 15m
Trip: 23 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
TRG
AKL
Excellent 10.0

Pros: Super easy

LHR
LAX
Excellent 10.0

Pros: Everything

Cons: More food would have been better

MEL
AKL
Excellent 9.6

Pros: Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!

Cons: Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke.

MEL
AKL
Okay 4.6

Cons: They don't greet me only the people in front and behind me. I didn't receive a meal she skipped me i don't know if you have to pay or not but the person on the left of me got one and the person the right got one

WRE
AKL
Excellent 10.0

Pros: Very prompt and efficient

Wed., 11 Mar.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Wed., 18 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 8 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
MEL
AKL
Okay 4.0

Cons: 1 hour delay on take off

SYD
HBA
Excellent 9.5

Cons: These short domestic flights are just a bus ride in the sky. Provided the simple service that was all that we needed.

MEL
AKL
Mediocre 2.0

Pros: See above.

Cons: See above.

SYD
HNL
Good 6.8

Pros: The price of the flight was good (without the bag)

Cons: Knowing that a bag cost $105 Au after I bought the ticket. I would have paid a bit more and just gone on Air New Zealand.

MEL
AKL
Okay 5.3

Cons: at check in we were told that there is normally a charge per kilo for all checked in baggage but that it would be waved. that was not stated at the time I bought the tickets online, otherwise I may have opted to use another airline. Using Jetstar was supposed to be an economical choice but given the baggage fees it ups the total and takes them out of consideration for me. I will not use them in the future, you inform people in advance, not hide fees until check in. I don't trust them now.

Tue., 5 May
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Tue., 19 May
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 15 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Good 6.0

Pros: Entertainment options

Cons: The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?

AKL
HKG
Good 7.3

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

TRG
AKL
Excellent 10.0

Pros: Super easy

AKL
CHC
Excellent 9.6

Pros: Easy flight.

AKL
SYD
Good 7.0

Pros: Their plane

Cons: Food

Fri., 29 May
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Wed., 10 Jun.
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 13 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
SYD
LAX
Excellent 8.0

Cons: Seated at the back of the plane. Ran out of food options.

SYD
MEL
Excellent 8.0

Pros: Crew were good but looks like they forgot to serve snacks for few of us at the back, otherwise service was good.

Cons: Put more attention to customers.

ADL
SYD
Good 7.0

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

BNE
SYD
Excellent 10.0

Pros: No problem apart from left a tad late

Cons: Na

SYD
PER
Good 6.6

Pros: Plane seats are ok - a bit annoying that there is no on board entertainment and you have to use your own phone etc. The butter chicken was edible.

Cons: It'd be better if there were a selection of direct flights to Canberra. It's quicker to fly to Bali! We spent over 8 hours including wait time to travel from Canberra to Perth - via Sydney. No bag drop in Canberra - that was a surprise.

Fri., 28 Feb.
MEL
Melbourne
AKL
Auckland Intl
11h 45m
Mon., 9 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 10 days
7.7Good Show reviews
Overall 7.7 Good
Based on 970 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
BNE
Excellent 9.0

Pros: Crew were very good

Cons: More movie selections

TBU
NAN
Okay 4.3

Cons: Flight was 4 hours late with no explanation

LAX
NAN
Good 7.3

Pros: Very nice and polite

Cons: Food was not good Movie selection was poor

NAN
LAX
Good 6.0

Pros: The crew was really friendly.

Cons: The entertainment options were really limited. Movie options were mostly older movies.

SUV
NAN
Excellent 10.0

Cons: Good flight

Sat., 8 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Fri., 20 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 41 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
MEL
AKL
Mediocre 3.3

Cons: It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
Mediocre 2.0

Pros: See above.

Cons: See above.

MEL
AKL
Mediocre 2.6

Cons: Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
NTL
Mediocre 3.5

Pros: Boarding and flight was ok for a budget airline

Cons: Flight attendant let a drunk male on the plane. Male was disruptive and rude in front of children. The flight attendant then tried to serve the male more alcohol on the flight. Not professional or safe behavior.

SYD
HBA
Excellent 9.5

Cons: These short domestic flights are just a bus ride in the sky. Provided the simple service that was all that we needed.

Mon., 11 May
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Thu., 25 Jun.
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 46 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Good 6.0

Cons: The boarding process @ Aukland Airport is a mess. We had to use the machines and some were not working properly and not enough staff to help customers. It was crowded and I had to fight my way to find a machine.

AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

AKL
HKG
Good 7.3

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

MEL
AKL
Excellent 10.0

Pros: The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

AKL
SFO
Excellent 9.3

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Sat., 23 May
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Wed., 27 May
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 5 days
8.0Excellent Show reviews
Overall 8.0 Excellent
Based on 14 reviews
Overall
8.0
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Okay 5.0

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

ADL
SYD
Good 7.0

Pros: No delays!

Cons: I noticed some travellers confused by gate changes, I suspect this is due to a lack of attention on their behalf but clearly the messages hadn't gotten through.

OOL
AKL
Good 6.8

Pros: Crew were very attentive and polite. Better than Singapore or Air NZ.

Cons: Self check in was chaos. Labeling suitcases was difficult to do yourself and many needed help. If you didn't follow instructions to the letter the auto reader didn't work. Many were very frustrated including Virgin staff who were clearly run off their feet trying to cope. Scrap the system .

CNS
BNE
Good 6.5

Cons: It would have been a normal trip but we were delayed about an hour in Cairns because the passenger count didn’t add up to what the computer said. This made it very tight to catch our next flight. Barely had time to use the bathroom.

SYD
LAX
Okay 4.3

Cons: Food was not good and was insufficient.

Thu., 20 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Mon., 2 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 12 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
AYQ
BNE
Excellent 10.0

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

WLG
AKL
Good 6.0

Pros: It was OK

Cons: It would of been nice to know why we were delayed.

HBA
MEL
Okay 4.0

Pros: Speedy turnaround

Cons: Both flights were late. It felt like this is pretty common with them ...

MEL
AKL
Okay 5.2

Cons: Over all it's ok good

OOL
PER
Excellent 8.3

Cons: Service was fast and efficient

Tue., 10 Dec.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Wed., 11 Dec.
AKL
Auckland Intl
MEL
Melbourne
4h 10m
Trip: 2 days
8.1Excellent Show reviews
Overall 8.1 Excellent
Based on 23 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
PER
SYD
Okay 5.3

Cons: Window seat.... 9A ..... no window......

SYD
ADL
Good 6.0

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

MEL
AKL
Excellent 9.0

Cons: Less gate changes

SFO
MEL
Excellent 10.0

Pros: Nice amenities, very efficient

CHC
SYD
Okay 5.2

Cons: Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.

Thu., 27 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Mon., 9 Mar.
AKL
Auckland Intl
MEL
Melbourne
4h 05m
Trip: 11 days
6.3Good Show reviews
Overall 6.3 Good
Based on 56 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.3
MEL
AKL
Mediocre 2.6

Cons: Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

AKL
NSN
Excellent 9.0

Pros: Getting there safe and on time .

Cons: Owning my own plane and skip security .

HNL
SYD
Good 7.3

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

MEL
AKL
Okay 4.3

Cons: Was so cold on the flight and couldn't sleep.

SYD
AKL
Okay 4.0

Cons: If the boarding time had remained unchanged and there was more legroom

Wed., 5 Feb.
MEL
Melbourne
AKL
Auckland Intl
3h 35m
Mon., 10 Feb.
AKL
Auckland Intl
MEL
Melbourne
4h 15m
Trip: 6 days
8.6Excellent Show reviews
Overall 8.6 Excellent
Based on 63 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 8.0

Pros: The crew was fine. the seats were not so comfortable in the economy.

Cons: More comfortable seats.

TRG
AKL
Excellent 10.0

Pros: Super easy

AKL
SYD
Excellent 8.6

Pros: Crew were fantastic

Cons: Entertainment choices

AKL
LAX
Mediocre 2.0

Cons: One traveler was hit by car and injured prior to the trip. Could not get a refund from the airline.

SYD
AKL
Mediocre 2.0

Cons: Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline.

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