Prices are in Australian Dollars.

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Find Cheap Flights from Melbourne & other airports to Auckland Intl (MEL - AKL)

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Information for flights to Auckland Intl from Melbourne & other airports

Avg. flight duration 3h 51m
Flights arrive in Auckland Intl
Flights depart from Melbourne & other airports
Flight price $262
Distance 2,638 km
Airlines Jetstar, Air New Zealand, Virgin Australia, Emirates, Qantas Airways

Good to know

Average price:
$432
(avg. price over the last 2 weeks)
Good deal:
$360
or less (return)

When to Book Flights from Melbourne & other airports to Auckland Intl

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $360 or less.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 12% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Auckland Intl from Melbourne & other airports

How long does a flight from Melbourne & other airports to Auckland Intl take?
An average non-stop flight takes 3h 30m, covering a distance of 2638 km.
How many flights are there between Melbourne & other airports and Auckland Intl?
There are 829 (non-stop) flights between Melbourne & other airports and Auckland Intl per week, averaging 118 per day.
Which airlines provide the cheapest flights from Melbourne & other airports to Auckland Intl?
In the past 3 days, the cheapest return tickets were found on Jetstar ($262), Air New Zealand ($289) and Virgin Australia ($355).
Which airlines fly most frequently between Melbourne & other airports and Auckland Intl?
Qantas Airways (15 times daily), Emirates (11 times daily), Virgin Australia (11 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Melbourne & other airports to Auckland Intl?
For Melbourne & other airports to Auckland Intl, Sunday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Auckland Intl back to Melbourne & other airports, the best deals are generally found on Wednesday, with Tuesday being the most expensive.

Book cheap flights from Melbourne & other airports to Auckland Intl (return)

Airports
Origin
Melbourne
$262
only
$262
Destination
Auckland
$262
only
$262
Sun., 30 Sep.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Thu., 11 Oct.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 12 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
Mediocre 3.3

It was $25 per kilo if I didn't pre add it on my ticket. Meals were for sale only, not complementary, same for entertainment. The plane was comfortable enough and the crew were kind. But the company pinched pennies and over charged at every turn. Don't fly with them!

MEL
AKL
OK 4.3

Please notify kayak customers at time of purchase the need to prepurchase the food. The flight ran out of non prepurchased food. Also, allow the kayak customer to purchase in flight entertainment at time of checkout if cheaper as it was for jetstar

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

Mon., 5 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Tue., 13 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 9 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!

MEL
AKL
Good 7.3

Service was very good despite our one hour delay! Everyone was appropriately apologetic though.

Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections.

MEL
AKL
Good 6.0

Entertainment options

The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?

MEL
AKL
Excellent 9.6

Friendly crew, good in-flight entertainment

Flight was running about a half hour late

MEL
AKL
Good 6.0

the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!

Fri., 9 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Sat., 1 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 23 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 8 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
CHC
BNE
Mediocre 2.0

There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.

MEL
AKL
Mediocre 2.0

Nothing

We were booked with a 45 min layover between flights, however they offboarded us and said that the minimum booking run is 1 hr required. Poor on Kayak end.

MEL
AKL
Excellent 10.0

Everything was great. On time and very nice service Thanks

PER
BNE
Mediocre 3.3

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

BNE
POM
Good 7.0

Not that crowded for a Monday morning flight.

Didn't have enough landing cards.

Fri., 2 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Wed., 14 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 13 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 21 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
MEL
AKL
Excellent 9.6

Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers.

Boarding was a bit disorganized.

MEL
AKL
Excellent 9.3

Travelled Business Class - a great experience.

Slow to board.

MEL
AKL
Excellent 10.0

I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on.

MEL
AKL
Excellent 9.6

Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air.

MEL
AKL
Excellent 10.0

Everything

Nothing

Wed., 31 Oct.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Sun., 11 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 10m
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 18 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
MEL
AKL
Mediocre 3.0

Luckily the flight was only 3 hours

Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing.

MEL
AKL
Excellent 10.0

The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!

SYD
SIN
Mediocre 3.6

The view

Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen.

SYD
SFO
Excellent 9.6

The boarding was on time. The crews were great. Food were good.

I reserved for a window seat but I still end up in the aisle.

LAX
BNE
Excellent 9.3

Excellent seat comfort & entertainment options. Food was average.

No vegetarian meal options

Sat., 1 Dec.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
Mediocre 2.0

I had to pay extra for my luggage, food, and alcohol.

MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

Wed., 5 Dec.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 4 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 3.6

it got us there

2.5 hrs late an no idea when we were leaving

MEL
AKL
Mediocre 2.0

I had to pay extra for my luggage, food, and alcohol.

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

Thu., 1 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Tue., 13 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 13 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

MEL
AKL
Excellent 9.6

Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!

Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke.

MEL
AKL
Excellent 9.6

Friendly crew, good in-flight entertainment

Flight was running about a half hour late

MEL
AKL
Good 6.0

Entertainment options

The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?

MEL
AKL
Excellent 8.0

Narrow isles ment I kept getting bumped the entire flight.

Thu., 4 Oct.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Thu., 11 Oct.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
OK 5.3

The lady at the check-in counter was very helpful!

The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

Tue., 20 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Fri., 23 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 4 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

MEL
AKL
Excellent 10.0

I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!

MEL
AKL
Good 6.0

the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!

MEL
AKL
Excellent 8.0

Narrow isles ment I kept getting bumped the entire flight.

MEL
AKL
Excellent 8.0

Everything else was great

Larding is shambullick from LAX! Needs improving your system . No one to tell you early which line and existing signs for economy and Premium do not stand out .. staff need to be on the ground sooner letting people know and asking them which seats to prevent most people being in the wrong queue

Fri., 9 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Thu., 15 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 7 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 8 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
PER
BNE
Mediocre 3.3

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

WLG
BNE
Excellent 8.6

No in flight entertainment

HBA
SYD
Good 7.2

Leg room was great as we had exit row

Body odour of one of the male cabin crew

SYD
PER
Excellent 10.0

The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.

I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.

MEL
AKL
Excellent 8.0

It was an uneventful flight, nothing to really complain about that paying more for a better seat couldn't cure; but that's really the decision of the passenger.

Thu., 3 Jan.
MEL
Melbourne & other airports
AKL
Auckland Intl
16h 00m
Thu., 10 Jan.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 10m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun., 3 Feb.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sun., 10 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
OK 4.0

1 hour delay on take off

MEL
AKL
OK 5.3

The lady at the check-in counter was very helpful!

The seat were pretty uncomfortable for a almost 4 hour flight. It felt like we were squeezed into a tuna can. Also was surprised there was not a movie playing or wifi available to pass the time on a long flight.

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

Wed., 24 Oct.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 30m
Sat., 27 Oct.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 4 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 21 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
MEL
AKL
Excellent 9.3

Travelled Business Class - a great experience.

Slow to board.

MEL
AKL
Excellent 9.6

Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air.

MEL
AKL
Excellent 9.3

The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!

Confusion with wrong menus being handed out - on 2 flights!

MEL
AKL
Good 6.0

The food was good and the service was great. I also had a great seat in the front row.

We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me

MEL
AKL
Good 7.6

I had thought all crew was on training. Service was poor

Tue., 27 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Mon., 3 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 7 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

MEL
AKL
Good 7.3

Service was very good despite our one hour delay! Everyone was appropriately apologetic though.

Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections.

MEL
AKL
Excellent 10.0

I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!

MEL
AKL
Excellent 9.6

Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!

Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke.

MEL
AKL
Good 6.0

the person next too me was overflowing in their seat so much they took up a quarter of my spot.. it was not work making the flight uncomfortable by making a stink about it but I paid for a whole seat not 3/4 of one!

Thu., 1 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Sun., 11 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 10m
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 18 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
MEL
AKL
Good 7.0

That the flight was delayed and we are already getting there late to begin with.

SYD
AKL
Excellent 9.6

everything was lovely

the outdated on flight entertainment system

LAX
BNE
Excellent 9.3

Excellent seat comfort & entertainment options. Food was average.

No vegetarian meal options

MEL
AKL
Excellent 10.0

The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!

SYD
SIN
Mediocre 3.6

The view

Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen.

Fri., 2 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Mon., 12 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 11 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 8 reviews
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.3
Food
7.2
MEL
AKL
Excellent 8.0

It was an uneventful flight, nothing to really complain about that paying more for a better seat couldn't cure; but that's really the decision of the passenger.

WLG
BNE
Excellent 8.6

No in flight entertainment

HBA
SYD
Good 7.2

Leg room was great as we had exit row

Body odour of one of the male cabin crew

MEL
AKL
Excellent 10.0

Everything was great. On time and very nice service Thanks

MEL
ADL
Excellent 10.0

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

Mon., 26 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Sat., 8 Dec.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 13 days
Overall 4.9 OK
Based on 51 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.0
Food
5.1
MEL
AKL
Mediocre 2.0

Nothing.

Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again.

MEL
AKL
OK 4.3

Was so cold on the flight and couldn't sleep.

MEL
AKL
Mediocre 3.0

Hassled at luggage check in. Had to throw out clothes and shoes to meet weight requirements as they charge $25 a kilogram for extra weight which was not disclosed when we received our confirmation. We were the only ones hassled over being a few kilos over each. Many people hand large luggage carry ons which wouldn't even fit in the luggage testers yet no one said anything to them. 90 percent of the people were easily over the 7KG weight allowance for carry on luggage and were not hassled at all. It was pure discrimination and perhaps it was because I was italian or my wife had blond hair. Who knows. I have been on hundreds of flights in my life and have never been so humiliated in my life. The blonde luggage counter and boarding ticket taker, was insulting and even insisted on seeing our australian visitors permit which is not required according to Australian customs once you have paid for it and are registered. She even tried to force my wife to check her bag even though it fit in their luggage sizing testers. Another tall lady with glasses at the luggage check in area, was also very insulting and discriminated against us. Horrible experience. Both of those people would be fired if I was running the airline. Its a service business and while I understand rules, you have to have some discretion and if your going to enforce them, they must apply to all passengers, not just 2 people out of 150!

MEL
AKL
Mediocre 2.6

Flight was delayed - Then the Jetstar staff were ;late so a flight that was already late was delayed even further. I know you are a discount airline, but the seats are truly awful. I will never fly with you again and will tell friends and family never to either - The small saving made from flying with you is not worth the constat delays and how uncomfortable the whole journey is

MEL
AKL
Mediocre 3.3

I wasn't happy about the boarding part of it. On our tickets we were boarding through gat 18B and was changed to gate three but there was a serious communication breakdown so much that we had to rush to gate 3 the last minute thing after we looked or made enquiries for ourselves

Fri., 1 Feb.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 35m
Fri., 8 Feb.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 05m
Trip: 8 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 52 reviews
Overall
8.6
Boarding
8.6
Comfort
8.4
Crew
8.9
Entertainment
8.5
Food
8.2
MEL
AKL
Excellent 10.0

The staff lady told me to there’s no food available then I told I need to buy it last time my flight was Jetstar was good even everyone can buy food on board but leta I called Chinese lady understood how I was hungry she brought me bread with batter and coffee that’s was good and best service I always thank to her service

MEL
AKL
Excellent 9.6

Significantly more leg room than other competitors! Even with the person's chair reclined in front of me, I was still able to be comfortable. The staff were excellent, the food was as good as can be (given that it is airline food), the choices for entertainment were great. Lots of overhead storage!

Some of the screens need to be refurbished. The person in the seat behind me had to jab at their screen to make it work (or perhaps they were too lazy to be conscientious?). Mine worked fine but I had to be very cognizant to leave my finger on the screen rather than poke.

MEL
AKL
Good 7.3

Service was very good despite our one hour delay! Everyone was appropriately apologetic though.

Flight was one hour delayed not due to equipment but because the ground crew failed to load the cargo in time! That was annoying. (Then an ill patient had to be removed resulting in a further delay trying to retrieve her luggage.) I felt bad for those with tight connections.

MEL
AKL
Good 6.0

Entertainment options

The fact that our booking through Kayak did not record we had booked luggage. We KNOW we had booked luggage. Air NZ wanted to charge us $160 each bag. Eventually BYOJet got us through to Virgin who allowed us to buy luggage for $25 per bag. Thank you Virgin for your wonderful assistance 1 1/2 hours before departure. Virgin's standard ticket has 23kg luggage included. What is the problem with a ticket bought online through agents such as BYOJet and Kayak?

MEL
AKL
Excellent 10.0

I absolutely LOVE AIR NEW ZEALAND !!!!! SPACIOUS , WELCOMING, AND VERY SATISFYING !!!

Fri., 2 Nov.
MEL
Melbourne & other airports
AKL
Auckland Intl
3h 40m
Sun., 11 Nov.
AKL
Auckland Intl
MEL
Melbourne & other airports
4h 10m
Trip: 10 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 18 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
SYD
AKL
Excellent 9.6

everything was lovely

the outdated on flight entertainment system

MEL
AKL
Good 7.0

That the flight was delayed and we are already getting there late to begin with.

MEL
AKL
Excellent 10.0

The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!

SYD
CHC
Good 7.3

Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing

Delay but stuff happens eh.

LAX
BNE
Excellent 9.3

Excellent seat comfort & entertainment options. Food was average.

No vegetarian meal options

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