$1,013 Find Cheap Flights from Melbourne to Guatemala

Another delayed flight. When the delays exceed the duration of the flight, it’s a problem.

The entertainment available didn’t work for anyone on the flight. Long 6 hr flight with no entertainment option and the staff didn’t know until an hour into the flight when we made sure they knew about it. They had no way to fix it.

Crew seemed a bit cranky. No seatback screens. But boarding was efficient and on time and we arrived early.

Could have said yes to a glass of wine 🍷 instead of saying we'll come around in a couple of hours

Tastless food and too obvious lack of enthusiasm for service in the economy vesus business class

I found the staff to not be very attentive at all. When paying for Business Class you expect a certain type of service and that was not found. They were almost rude even

Ok. Get a different kosher caterer. The food was odd.

Flight was on time. Boarding was smooth. Flight attendants were friendly and efficient. Entertainment system was broken for all passengers on the left side of the aisle. I would prefer if meals were not served on red eye flights. No one should need to dine at that time and it is disturbing for those passengers trying to sleep.

The personnel were professional and friendly. The Boeing 737 Max 9 is too claustrophobic and was very warm at both airport gates, and still warm in the air.

I needed to make changes to my flights. When I called customer service, they assisted me with care professionalism.