$339 Find Cheap Flights from Melbourne Airport (Tullamarine) to Japan – Compare and Save

They need to take training from emirates or Singapore airlines, it’s premium in pricing but poor in standards

Although I am a lifetime Gold Premier member on another airline association, I was placed in a inside passenger seat on both legs of my journey from SFO to HKG and onward to NRT. However, i was lucky enough to have befriended two other passengers (who were related) in my row (row 62) and therefore was kept entertained with conversation for a large portion of the overnight flight from SFO to HKG. Normally, on a Star Alliance carrier, I typically can have the seat of my choice (aisle seat) and also a Premier seat (wider and longer legroom). I was a bit disappointed that no recognition of my Gold Premier status was acknowledged by Cathay Pacific on either of my flights on Sept 26-27. The food was actually very tasty unlike the typical economy class menu. Also I appreciated that the dinner drinks were served first (prior) to the main meal on the HKG to NRT portion of my flights but drinks were served AFTER the meal had been distributed (less appealing for thirsty passengers). I was happily that there appeared to have ample cabin space for most everyone's bags ---although I did have to pay more than $400 in extra baggage fees as I had brought 4 bags with me Overall, I was impressed by the diligence and professionalism of the flight crew.

Check in was awful.., Desks gone….it was a cheap chaotic environment not the usual seated staff member not there….instead a staff little platform…(staff were good) the whole thing reeked of cheap penny pinching- underwhelmed

I love the comfortable business class seats. The service was excellent. Staff was friendly.

Great entertainment system, the seat is a bit old style needs refurbishment

Boarding at the airport was not well managed. Otherwise, had a good flight sitting in the first row (which I paid for). Crew was pretty friendly, and flight was smooth.

If I had blood clots, that window seat would've killed me for certain.

The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.

We requested special assistance and Cathay Pacific provided it in Sydney, but we were completely forgotten about in Hong Kong - when we really needed the help to catch our connecting flight. Really disappointing service.

The staff were excellent considering it was a jam packed flight. We had to wait nearly an hour for our baggage to appear on the carousel. That was a real shame.

They need to get in-house entertainment, also the charging stations did not charge anything, kept cutting off. So battery life was not long.

I liked the refreshments as the flight was short and the free WiFi. The seats were comfortable.

Overall, it was a very good experience. I would have given it a 10/10, especially based on our flight from SFO to Melbourne. The cabin crew on that flight were wonderful and incredibly attentive. They took extra care when setting up our beds so we could sleep comfortably without being disturbed. Dinner was served promptly and smoothly. I woke up quite late, when the flight was already preparing for landing, and the crew still made sure I was taken care of. They brought me English tea in a proper cup, and when it was time to prepare the cabin for landing, they thoughtfully transferred it into a takeaway cup so I could continue enjoying it along with some breakfast. Those small, thoughtful gestures made the long flight feel much more comfortable and special. The service from the SFO to Melbourne crew was truly excellent.

Loved the food and beverages available, spacious economy class, excellent entertainment

Helpful staff when I felt unwell. Qantas need to have an audio/music channel so you can listen to various music/.artists

Hard to move and get out of my seat when the passenger in front is in recline position.

Flight was 2.5 hours late leaving. We spent 50 minutes of that sitting on the plane with no explanation. They did reduce the time in the air so we arrived a little less late which was something. The cheese and crackers were okay but the wine was terrible.

Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.

We were upgraded and after just a short delay in attending to a safety check we were on our way. Would definately fly Qantas International on their Dreamliner again.

Traditional economy class. Not a full flight so spare seats. Food and drinks were good

Poor seats. Not helpful crew. The food was awful.overall very very bad experience. Traveled with the family of 5

did not get a notification about seat selection ahead of time. We didn't end up sitting together.

I was denied boarding at the Brisbane airport and it seems like I won’t get any refunds from the airline

China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!

The back of the chair - premium economy could not move back - not worth the price

It was great. The staff were so nice and helpful the food was great and they always made sure I was okay. As a foreigner I was worried about the language barrier but it was absolutely no issues. I highly recommend

Food was terrible. Fish was equal to a sausage and scrumbled eggs were terribly green with a quite weird fllavour. Everybody with me hated all options. The best food was the bread with butter.

We bought an upgrade to Business Class at the airport but did not realise that it was not the regular Business Class. The 787 Dreamliner was very dated with the seats not as comfortable as other airlines and some things were almost coming off. We were then told that because it was an upgrade at the airport, we get to sit in the BC cabin but will be served economy class food. So when everyone else got served in china ware, we were given the tray you got in economy class. The wifi does not work. It only connects to watch movies (which is the same as what you find in the ICE) but the internet does not work. The cabin crew while were friendly, were not responsive. Overall, I will never fly China Southern again.

Had some luggage loading delays but it was still a good experience

The food was perfect. The boarding process is a bit long. Given the late boarding time, I felt very tired by the time I was seated.

The only personel that smiled at all were the flights attendants. Desk agents, lounge people none of them had a smile or even a hello. They were like dealing with dead fish. Again flight attendants were good. All other personnel looked like they didn’t want to be there or help.

good flight. food is only so so. I actually did not eat the snack. it does not look too good on the passenger next to me.

Pillow and blanket are dirty. My son got multiple bites during the flight

Delay in off-boarding due to customs at SFO... pilot announcement should have come earlier so passengers don't clog aisles.

Reasonable. What they offer during the flight is not great, but the crew is polite and try to compensate it.

Price is the main attraction. Staff is OK but difficult to communicate with them due to general lack of English. Food is truly abysmal, the main courses (4) were barely edible. The choices for breakfast served at 5:30 am prior to landing at Gatwick airport were Spaghetti Bolognese or seafood fried rice. Choices offered for all 4 mains were either something rice or noodles. Shanghai airport layover is much too long in a very poorly serviced airport. We were unable to use WiFi; private lounges required cash only payment with no ATM or cash exchange open.

Flight was delayed for more than 3 hours, food was mediocre, seat didn’t recline

Lost Baggage - very frustrated…learned that bag was never put on plane.

I think it’s time that somebody set a standard for the temperature in the cabins. I would rather it be colder than anybody that wants to have a blanket have a blanket to keep it so warm at times is unbearable and quite uncomfortable. That’s the only thing I would add.

Cheapest option from Gatwick £400 cheaper than Emirates and Qatar. Entertainment no where near as good as Emirates and Qatar, but saved £400 so all good.

Knees in back from passenger behind, limited seat pockets, no entertainment.

The Ryanair of Australia. Not impressed. Forced me to gate check my bag as it was over their weight limit. Charged me $125 for the privilege. Then said plane hold was locked and it would have to go out in the next flight, which was the following day. Explained that I was on a cruise the next day and the plane would not arrive until after the ship left, and that it would be impossible to catch up with the cruise at any point. Lady at the gate unimpressed. So to sum up they were ready to charge me $125 to lose a bag. Finally got it resolved by appealing to management, but the whole episode was not good for the blood pressure. The gate lady said they followed the Ryanair business model which means first time passengers get penalized for doing things that other airlines routinely allow.

Flight was delayed both directions but once in the air was ok. Boarding out of Melbourne is just a mess.

Delayed twice. Poor communication and people made to change gates too often.

Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!

It was better than I expected. Thought $5 for a small cup of tea was a bit much!

Not very good, no food and not drink ( caffe or tea). Never ever fly with jet star.

Fabulous I have no issues with JetStar great service always use them to fly

No food taken so can't rate also no entertainment so can't rate.

Would be better if can provide small free snacks on a long flight