Find cheap flights from Melbourne to Los Angeles

Cons: "Crew was a little loud for an overnight flight"

Pros: "The back restroom was kept clean throughout the flight. A meal was served."

Pros: "Friendly crew"

Pros: "I like the ability to have an upgraded seat, and also the staff is very kind and warm"
Cons: "They really need to try and put a passengers with small children or infants in one part of the plane. These parents aren’t held to any modicum of manners or basic respect for the other passengers around them. If I say something I’m the awful person, when I paid the same amount if not more than that awful child who kicked the back of seat and screamed the whole 5 hrs home. I’m not talking new parents navigating a baby and crying, that’s gonna happen. I am talking about the hideous humans who have decide to have children and check out on being a parent. It’s effing miserable."

Pros: "The crew were very nice and service was very good, the extra comfort seats have a lot of legroom which is great. Will definitely fly with Hawaiian again in the future."

Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"

Pros: "Crew was great"
Cons: "We sat on the tarmac for almost an hour after arriving and the pilot totally lied about the expected wait, “About 10 minutes” when we first arrived and then no update for 45 minutes."

Cons: "I was surprised no meal service for a five hour flight I thought it was required when flying five hours that you would get a meal, when booking it said a meal would be served, no meal. Also no earbuds for the entertainment offered. Disappointing."

Pros: "Crew was friendly and helpful , food was good"
Cons: "started the flight w a giant roach crawling out from my tray table. We were not able to kill it and it crawled away. Needless to say I spent the entire flight a bit grossed out and antsy thinking the bug would be back. TVs were broken majority of the flight. Had to be reset multiple times throughout"

Pros: "clean and friendly service"
Cons: "more padding for the seats"

Cons: "New app for entertainment"

Cons: "There was very little room so I couldn’t relax and sleep."

Pros: "Hawaiian Air is great"
Cons: "TSA"

Pros: "The boarding process and crew were great. The free food was a great surprise, I had brought food onboard. It was the first time flying Hawaiia so I was not current on amenities."
Cons: "It would be nice to know before boarding the flight that ALL the movies on the app had to be paid for if you wanted to watch. The movie choices were very limited."

Pros: "The aircraft was relatively new (an A321 Neo), the seats were comfortable, and the crew was great."
Cons: "My wife and I had our seats changed by the airline after we had already made seat assignments, so we were not together on either of the round trip flight to Kauai from Los Angeles. Flights were both full so no way to change seats once at the airport. Aircraft did not change from when we booked our flight and made seat assignments, to the day of the flights. The food served was okay, but I don't eat carbos and all the food served was full of carbos. I choose to not utilize a smart phone, or other electronic devices, and the plane had no entertainment services if you don't have a smart phone or pad."

Pros: "Being served a meal, snacks and a cocktail throughout the flight was great"
Cons: "No entertainment on flight. Having to download and app only viewable on phone or tablet is a pain. On top of that you have to pay for it"

Cons: "It is a long flight! At least we have free entertainment, old movies that’s fine and charge for new releases. Think about it! Thank you!!!"

Pros: "The people working the flight were nice. They treated my luggage well, they didn’t event break a wheel! The people were really great"
Cons: "The food was horrible, like a dog barfed chicken into a sloppy joe and then they microwaved it in a bag and let it sit for a day. Cookies were surprisingly delicious by comparison. The TV monitor/screens had movies that were expensive, but also the subtitles didn’t work and the headphone jack was messed up so it was really hard to hear anything. It was kinda quiet and crackling. It wasn’t like that when I plugged it into my phone. The seats were so small that I ended up getting my headphones ripped up just trying to be considerate of other passengers. My flight back didn’t even have movie options. Just 6 hours of light turbulence tickling my sciatica to the soundtrack of multiple screaming children. My girlfriends family and she were several rows up, where I was supposed to be, but I didn’t get the seat I booked so I just stared at them from zone 4 like the pauper I am."

Pros: "The crew was friendly, the airline is very accommodating and it was clean. Will fly with Hawaiian airline again for sure."

Pros: "I found the crew with Hawaiian to be always wonderful and generous in spirit."
Cons: "It is unfortunate that the staff works for an airline that is such a bargain basement in terms of customer service. We booked in January through priceline. Hawaiian airlines cancelled the late night flight we had paid for, and by cancel I mean the 10PM flights were cancelled across the board. We were put on an earlier flight, but they cancelled our seats, and "lost" the fact we had already paid more for extra leg room. So we paid $240 for something that they said we had no proof of. Despite that it was clear we had paid way more than the ticket would have cost otherwise, which we kept telling them."

Pros: "The crew was very friendly."
Cons: "I’ve been flying for 30+ years and never before seen a plane that didn’t have air conditioning/vents at each seat. On top of that, there was no WiFi, the bathrooms were disgusting and they were charging something ridiculous (like $12) for BLANKETS. Hawaiian Airlines is maybe a step or two above Spirit or Fronteir, which is not saying much. Maybe they could take some of the money they’re making charging for blankets and use it to refurbish their gross, decrepit aircraft."

Pros: "Nothing."
Cons: "TSA was an absolute mess in Honolulu. This caused irritation on both the travelers and the workers. Once the workers were annoyed they were absolutely rude and no help. I’m glad Honolulu was a one and done situation because I will NEVER come to this airport again. The inflight crew for our flight were completely rude and rushed... it’s a 5 hour flight.. there was no need. Our entertainment didn’t work so they gave us a 25$ voucher for a future flight.... something probably not even 10% of the flight will redeem.. overall not impressed."

Pros: "The crew was nice and helpful. On my flight home from Lihue one of the young men (crew member ) was extremely helpful to a young mother with a baby who was having problems with her son , I know she appreciated his kind jester in trying to take the time to talk to the little boy and assured him everything was going to be ok if he would help his mom by behaving."
Cons: "Our flight was delayed, the last two trips I have made, I had a delay , I'm glad I didn't have to catch a connecting flight."

Cons: "Despite checking in early I was unable to get an assigned seat until the very last minute. I wanted a window seat so that I could sleep by leaning against the wall but none were available. The airline employee initially said that he could offer me an upgrade to a premium seat but then he said that none of those were available either. The seat I got in the middle had very limited padding and would not recline even an inch. I usually fall asleep easily on planes but I could not sleep at all on this overnight flight. My neck and back are still sore from the flight even after napping for 5 hours when I got home. In addition, they offered us no snacks, except for purchase. I wish Southwest flew to Hawaii!"

Pros: "The crew was very nice and polite, the service and the reclining of the seats was comfortable. This plane was cleaner than the one I was on going to Hawaii. The free cocktail and food."
Cons: "I did not like how rude the people were behind me, putting their feet on my chair, between my chair and the other chair next to me, screaming and hitting the back of my chair because the screan was not working properly.( this is only some examples of what they did) I know the behavior of the people flying on your airline is out of your control but I needed to give you the reason why I put only three stars on comfort and experience. Other than that I didn’t like how I had to pay for any entertainment provided by the airline."

Pros: "Being such a long flight I would think complementary entertainment would have given you 5 star service"

Cons: "That the plane was 1hpur late and you had to pay for all movies and tv"

Pros: "Appreciated the friendly and kind staff members and crew. Also, we were able to catch a head-wind and arrived in LA about 15 minutes early. The skillfullness of the pilots in avoiding several spots of potential turbulance. Bags arrived promply and without incident. (Thank you!!) HA is generally so much more pleasant than nearly every other US airline; thank you so much!"
Cons: "The very crowded plane with virtually no empty seats... The fees for head-phone sets... The slow-response entertainment system for use by passengers... The limited choice of movies involving non-juvenile topics - would have appreciated at least 4 or 5 films to select from that involved some kind of sophistocated comedy, mixed with a touch of drama or high-quality story line. (Did select "The Big Sick" which was of very high calibre, but no other choices existed that were similar to this style blending comedy with deeper and reflective themes.) The small sizes of the snacks, which were actually very tasty (chicken teriyaki warm sandwich and potato chips)."

Pros: "Hawaiian Air crews deliver better service in a more professional manner than most others. We had a difficult group of passengers causing a delay upon boarding. The crew took care that well."
Cons: "Domestic air travel in the USA has generally lost it's way. The costomer experience can be negatively influenced at so many points during the average trip. On this flight, other passengers (one family) with disgusting manners, smelly carry on food and generally poor attitudes, made it a captive experience. The crew were the bright spot. An airline can't help that much but, can mitigate the damage and the employees did that. You have very good people."

Pros: "The crew was very friendly and did great dealing with some difficult passengers. They also kept us going with snacks and drinks."
Cons: "It seemed really hot on the plane for the whole flight...I feel like it could have been 10 degrees cooler and no one would be uncomfortable."

Pros: "Screen with usb outlet. Blanket and pillow were provided."
Cons: "Seats were compact and there was no available seats to change when checking in. No food or beverages beyond water we’re offered and the screen turns itself on during announcements/when approaching destination, even when turned off."

Pros: "This was an older aircraft so there’s just 1 screen, no outlets, no WiFi. The good part is that because you don’t have media, you can sleep. It’s super cold, but you can purchase a blanket for $10, which includes a pillow. The meal was free, a warm sandwich and chips."
Cons: "I didn’t like my seat which didn’t have a window nor was it an aisle seat : 16J"

Pros: "Smooth Flight, decent food."
Cons: "Takes a long time to get off the plane once it's landed. Maybe they need more than one exit - that's probably not realistic but you asked."

Pros: "Crew was friendly. Plane looked well maintained"
Cons: "Delay in boarding by almost hours with no real explanation as to why"

Pros: "That there were complimentary meals and drinks"
Cons: "The infotainment system was pay for tv and only 3 episodes per show were available. Also the seats were uncomfortable"

Pros: "Music"
Cons: "My first time traveling with HA.Flight attendant was rude and dismissive. At one point he miss my mom n I n perceive to serve people behind us."

Pros: "direct flight to Hawaii. Left and arrived on time"
Cons: "No space in seating, every thing costs on this trip, to include $10 to use a blanket, $4 to use ear buds. Any movie even old like Beatle juice for example was 7.99 per movie, tv shows were also 7.99. I have fly about every couple months both in USA and internationally, and all US carriers are by far the worse service."

Cons: "Really disappointing that on both our flights we had no option to watch any movies or tv and no worries-fi for purchase. Seems like basic thing to expect on flights these days and especially this long with families. Also freezing cold. All passengers on right side of aircraft were miserable."

Pros: "I enjoyed the food service."
Cons: "The plane landed late and then we drove around the tarmac for an hour! This was frustrating"

Pros: "the most beautiful ladies and men of the airways....great juice....with cane sugar now vs cancerous high fructose corn syrup....delicious snack bag of crackers......no free in flight entertainment is kind of lame....and i would like the opportunity to be able to have more water on the flight.....8 ounces in 5.2 hours is a bit dehydrating....but overall with all my bitches aside....nothing better than hawaiian air...did i mention how beautiful the crew was?"
Cons: "no free tv or movies not enough water( i could have asked more but you know...don't want to be a bitch)"

Cons: "The flight was horrible.Delayed for over 7 hours Maui, with the crew giving us "30 min" updates which weren't updates at all except that we don't have an update, finally after 5-6 hours, they gave us meal vouchers and told us to come backt to the holding area at a certain hour. Then, when we got back they told us we were going to be flying over to Honolulu and picking up the new flight crew, I PAID FOR A NON STOP TICKET! NOT ONLY DID WE FLY TO HONALULU, THEY MAKE ALL OF US GET OFF THE PLANE AGAIN AND GET ON AGAIN AFTER 1-1.5 HOURS. I WAS SUPPOSED TO BE HOME AT 9:50PM ON SATURDAY NIGHT, INSTRAD LANDED AT LAX ON SUNDAY AT 7AM. NO ONE WANTS TO TALK REFUND, IT WAS A MESSY SITUATION - SEVERAL CUSTOMERS WHERE ONT HE PHONE WITH BOTH HAWAIIN AIRLINES AND PRICELINE, KAYAK TO FIGURE OUT WHAT WAS GOING ON."

Pros: "Boarding was a breeze."
Cons: "The overhead light was left on way to long, which made it hard to go to sleep. I had also hoped for a snack of some kind before landing."

Pros: "Airbus aircraft was in nice condition. Cabin was clean and relatively quiet, aircraft design isolated in-flight wind and engine noises. Takeoff and landing was smooth. Piloting crew was professional. Most of the flight attendants were very hospitable."
Cons: "One flight attendant was consistently rude and grumpy. She is definitely in the wrong end of the business. Flight was only half-full and I feel flight crew should have been more attentive. It was an afternoon flight, and no was was expecting to sleep. I had to get out of my seat to ask for coffee and water refills more than once. Hey, flying nowadays requires you stay in your seat as much a possible, and to that end the attendants should help, not continue to do as little as possible and the bare minimum."

Pros: "Had a late departure from Honolulu because of an equipment repair, but the flight itself was fairly smooth and we were were grateful to have a bit of extra room on the plane because several nearby seats were not occupied. Luggage was delivered perfectly on-time upon arrival at LAX - thank you! Really appreciated the excellent customer service offered by Hawaiian Air prior to this trip, when one of the flights had to be rescheduled because of illness. Representatives were efficient, polite, and very understanding - Kudos to this carrier!"
Cons: "The touch-screen "display" was not so convenient to operate and seemed a bit archaic in style. Our outbound flight had been filled to capacity and was very unpleasant re long lines for the restrooms - but this return-segment of the trip was not crowded at all and presented a wonderful contrast."

Pros: "Hawaiian airlines was the most accommodating, professional and comfortable airline I have ever ever been on. I can't wait to fly with them again, back to Hawaii of course."

Pros: "Hawaiian had an issue on my original aircraft, and we ended up having to deplane. Which is fine these things happen. And as a result of the deplaning I missed my original final flight home. Okay, cool. They put me on another one but didn't allow me enough time or give me a real boarding pass so I missed that one. Then I had to go get another flight that delayed me 4 hours. So I finally touchdown home, yay... NOT. CAUSE I DONT HAVE MY LUGGAGE. THESE INCOMPETENT WORKERS OF YOURS DIDNT THINK TO MAKE SURE MY LUGGAGE FOLLOWED ME. Now alllllllll my summer clothing, souvenirs, bras/undies, etc. LOST. Thanks for the worlds worst travel experience."
Cons: "There was not a thing that I did enjoy. Especially all the attitude from your flight attendants as if the customers were the reason for deplaning and whatnot."

Pros: "Relaxing music on the plane, extremely friendly staff, efficient, and comfortable. The comfort level was basic - not a super updated aircraft - but overall a great flight experience."
Cons: "Everything was great. Aircraft wasn't super updated but no problem!"

Pros: "The flight attendants allowed me to sit up front so I could run off the plan and make my connecting flight. If I was not in an atheletic person, I would have missed my flight."
Cons: "The delay and having to run like I wa back in high school running the mile."

Cons: "Only $20 meal voucher was given. Waited in the airport for an additional 8 hours. I arrived 2 hours early, so with 8 hours delay and 6 hours flight, this turned into a 16 hours flight. What a nightmare!!"

Pros: "Friendly attendants; a lot of service available."
Cons: "Movie selection was minimal and mostly outdated; food was small portions and less than interesting choices."

Pros: "The plane was new and clean. The crew was so friendly and welcoming. Anything we needed on our flight they were more than happy to oblige and always did it with a smile"

Pros: "Excellent crew"
Cons: "Excellent service"

Pros: "The flight left on time"
Cons: "Not using Air Fiji."

Pros: "The crew was really friendly."
Cons: "The entertainment options were really limited. Movie options were mostly older movies."

Pros: "Some crew members are excellent and some are flat."
Cons: "Food is kind of bad"

Pros: "Crew great. Seat was a major let down, too small."
Cons: "Just the seats really."

Pros: "I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken."
Cons: "See above. The above problem caused me discomfort, pain, stress."

Pros: "As above"
Cons: "Breakfast was pretty average"

Pros: "Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ."

Pros: "Nike complaints good food everything was on time"
Cons: "Everything was fine"

Pros: "I liked the music and movies"
Cons: "I was very close to my neighbor and didnt even feel comfortable to get up and go to the bathroom because I didn't want to wake him."

Cons: "We did not get any notice as we were in the flight from figi! When we arrived we were just told flight has been cancelled and we should make our own hotel arrangement as next available flight is tomorrow"

Pros: "This flight was on-board a Fiji Airways plan, not Air NZ. The crew were fantastic, the food was very tasty, all sorts of drinks available, lots of overhead storage, plenty of entertainment options on video screen, restrooms adequate/typical, great pilot, smooth take-off and landing."
Cons: "I did not enjoy the tiny, cramped seats - the smallest I've been squeezed into in many years. Hard bottom and narrow; when the girl in front of me put her seat back, her headrest was right in front of my teeth. Also, they use the old school dual-headphones that don't sit flat on your ears and there was no jack available for personal ear buds. Opportunities for improvement!"

Pros: "Crew was very nice and did a great job."
Cons: "Security at Fiji was rude and redundant. Never have I had my bags searched 5 times before boarding a plane."

Pros: "Service"

Pros: "Love Fiji Airways coz the attendants are always smiling and happy! Prompt service and Captain Das made the take off and landing very smooth! Excellent trip! Thank you!"

Cons: "They was a great selection but many seemed old and B-grade."

Pros: "Liked seats, leg room, customer service and TV."
Cons: "It was freezing cold during the 10 hour flight !!!!"

Pros: "Had my backpack searched 4 times....one on the walkway on a folding table they set up...as I unhooked my bag (due to them breaking the two zippers in an earlier search) i asked what they were searching for and she saod "we search all American's bags" I said "just Americans?" she responded "Indians too"...then said "go ahead" after I mentioned the zipper issue.....destroyed any chance this would be an enjoyable flight or that I would ever return to Fiji, shame beautiful islands."

Cons: "Fiji airways lost about a third of the baggage on our flight and no representatives would give us any information. Then when we were sent to file a claim for lost luggage, no one was at the office for another hour. While I understand things happen, the way that they handled this situation was completely awful."

Pros: "They did hand out thin blankets."
Cons: "The temperature in the airplane... Couldn't feel my body!"

Cons: "Despite buying my ticket with virgin and being a platinum Fiji air tried to charge me $300 for an extra bag."

Pros: "The flight crew was friendly and efficient. it was a pleasure to fly with them."
Cons: "The entertainment system had EXACTLY the same movies/shows we had on the flight over. Since we flew like 14 hours, we saw everything we wanted to see the 1st time. Maybe offer different choices on southbound and northbound itineraries."

Cons: "I had no problems"

Pros: "Same as above.."

Pros: "We got sone roomy seats it was nice"

Pros: "On time. Good aircraft. Good landing"

Pros: "Previously took 4 other Air NZ flights on this trip and loved them - great entertainment, very pleasant and helpful crew. The long flight from Fiji back to the US was partnered with Air Fiji and it was just a bit above average compared to our typical experience with Air NZ. The boarding experience was really good and much more organized than most airlines, which was nice. Plenty of bathrooms available, they came around with water frequently, which is a must on these long flghts, and every seat had their own screen for entertainment, which is very nice."
Cons: "Seats were not very comfortable, not much leg room especially for such a long red eye. Movie and TV selection was limited compared to typical Air NZ flights. Half the crew was somewhat unpleasant and overlooked passengers trying to give them trash and even charitable contributions when they were going around collecting specifically those things. (The other half of the crew was the more typically amazing, customer oriented attitude.) Not sure if Air Fiji just over works its crew or what, but it was not as pleasant. The food was also back to typical just ok airplane food, not normal for Air NZ which has great food and lots of it. We also were not able to pick our seats for this flight, which was not ideal for comfort or location."

Pros: "I really appreciated how the crew enforced window shades down for the majority of the flight. It really helped me sleep like I was hoping to so that I can be better adjusted to the time change and reduce jet lag."

Pros: "The friendliness and helpfulness of the crew."
Cons: "That we had a window seat, but on getting to Nadi found that had been given away and we had two seats in the middle section. Not real happy about that."

Pros: "Everything except food"
Cons: "Food"

Pros: "Had decent entertainment options and enjoyed the blanket and pillow!"
Cons: "Food, I chose to not even eat the meals after my first experience with Fiji Airways."

Pros: "Excellent service from crew members. Genuine Fiji hospitality"
Cons: "Angled seats and limited IFE"

Cons: "Same as above comment. Plus something needs to change about bringing water bottles on to the plane from Fiji airport. It's just dumb to put people on a flight for 10+ hours with no water. Not happy with this experience."

Cons: "I had a seat assignment for my NAN-LAX flight and it was not honored. I had seat 9b assigned but when I got to the airport check in they put me in row 40."

Pros: "Service provided was nothing less than desirable! They were great!"
Cons: "Boarding but that was due to the passengers. They don't listen"

Pros: "All of the staff we encountered were helpful and friendly. The seats were as comfortable as possible given the length of the flight."
Cons: "Some of the food was actually quite good; breakfast on the return flight was not good. The cabin was extremely cold...I wore jeans, and a sweatshirt and even with the blanket I was uncomfortably cold. My husband, who is rarely cold, even felt chilled."

Cons: "Boarding passes were not properly issued causing us to miss connection in LA. Flight left Nadi an hour late and although pilot indicated time would be made up, a 10+ hour flight resulted in less than 15 minutes of time made up. There is no possible reason a flight of this length could not make up the entire deficiency. We were told customer service reps would be available for passengers with tight connections. The customer service rep basically told us there was nothing she could do since we had to go thru customs. Will never fly this airline again. Fly to New Zealand previously on Air New Zealand and will use them in future. Price difference is not worth the service deficiencies."

Pros: "Time of arrival"
Cons: "Service"

Pros: "The meal was nice and the crew was pleasant. The flight was relatively smooth and there were no mix-up or problems with my luggage after the initial issue of having to pay to check in my carry-on due to being overweight."
Cons: "Cramped seating a bit much for such a long flight. The attendants were a little slow to pick up the rubbish from snacks, drinks and meals."

Pros: "Loved the friendly staff and the food was surprisingly tasty, although some meals were considerably nicer than others. There was plenty to do - great options of movies and shows - and the electronics worked perfectly."
Cons: "Wished WiFi was available and eye masks were offered."

Pros: "The people"
Cons: "The food"

Pros: "Thanx for the isle seat,/gate agent who checked me in was especially great,calm n patient,courteious n happy!plane was clean and staff were warm n welcoming,,,Vinaka..."
Cons: "My two month trip began leaving LAX jun 11:where YOU had a witch hunt for carry on liggage.In 13 years,my carry on was acceptiable;On that day $120.00 extra was needed for me to travel with my carry on,,no issuies for years b4,or traveling after,B.S..psngr tkt#2607808503000,2260 ,4521, 439746 6,left a nansty taste in my mouth,claimed my bag was just a tiny bit to large.. !When crew was provideing water or other on flight products,they worked from back to front;which made it diffuacult to see the product offered comming!! Also,,this last flight crew didnt seem happy to be traveling,and lacked the GREAT BULA I am used too.. I hop things get beter,.So ta talii ,Tim"

Pros: "Everything was great! Can't wait to go back."

Pros: "Same as above"
Cons: "Same as above"

Pros: "The entertainment onboard"
Cons: "For the last couple of times I have used Fiji airways they are horrible. So strict! Would let me bring on grey goose which I bought a duty free in Los Angeles... They made me throw it out. Then they try to find any little thing wrong if it's with your bag, or carry whatever they try to make you pay for EVERYTHING! they were about to take away my 3 liquids which was less than 3 ounces because it wasn't in a plastic bag. ALL OF THE OTHER AIRLINES I HAVE USED HAVE NEVER DONE THIS! So I had to leave security go back outside. Come back in and get a plastic bag. If your bag is even a pound over weight, regardless of the fact if you really can't pay it. They won't be nice and help you out at all like some other airlines do for example Air New Zealand, AA, I could go on. Also, more than half of the staff are so condescending and rude, they like refuse to be nice and help out a passenger. If I ABSOLUTELY HAVE TO AND AS A LAST RESORT then I would use Fiji. But for right now I will NEVER USE THEM. And I will suggest to my family and friends not to use the airline!!"

Cons: "Arrived in my destination on Sunday and I didn't get my luggage till Friday and I have to flight back on Monday ."

Pros: "Fast boarding."
Cons: "The middle seats should have a height restriction. I'm 6"1" and my knees has indentations from 11 hours in the air pressed up against the seat in front of me. Outdated movies. Bad food. Rude service."

Pros: "The staff was friendly, plane wasn't crowded, food was above average"
Cons: "Limited movies and TV shows"

Pros: "The entire experience went perfectly. Everything was prompt, smooth, and on time."
Cons: "Nothing. A prepared traveler, is a good traveler. These are different times. Understand there are limitations for everyone. Focus on the basics. Do your homework. Read the airlines’ travel updates. Bring minimal gear. Be EARLY. And lastly, be grateful for getting a flight at a great price. If the flight went smoothly, don’t complain and moan about the little stuff that has nothing to do with getting from point A to point B. It’s a struggle for all of us. Please understand that."

Cons: "Boarding process"

Pros: "Awesome experience"

Pros: "Very good"
Cons: "Not much except the air con which was so freezing ( pls raise the thermostat a little bit"

Cons: "Food"

Pros: "You ripped me off"
Cons: "you ripped me off"

Pros: "Yes very much"

Pros: "Amazing crew at Philippine Airlines"
Cons: "Boarding was a pain"

Pros: "CREWS WERE FRIENDLY/FOOD WAS GOOD"
Cons: "for a long flight seat could have been a bit bigger."

Pros: "no comment"
Cons: "check in was confusing, …."

Pros: "the crew were amazing, flight was smooth & fast"
Cons: "Need more leg room"

Cons: "I don’t have any complaints whatsoever. Everything went well."

Cons: "There was no entertainment at all. The screens were all broken. There was no food or water for 10 hours and the flight was delayed for an hour"

Cons: "To check out baggage it was very long try to make it short"

Cons: "I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing."

Cons: "old 777, no storage, not comfortable, entertainment system not working via remote, service so so."

Pros: "food"
Cons: "immigration"

Pros: "Clean toilets."
Cons: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."

Pros: "Std 14ish hr flight. Watched movies and slept."
Cons: "Flight's too long, can they fly faster?...HA!"

Pros: "Nothing"
Cons: "Service, the seats, the vegetarian food is AWFUL, the entertainment is ridiculous and all around just a horrible experience"

Pros: "Service and food"

Cons: "The Manila airport is a mess! Everyone tells you something different. No one seems to know where to send you. I've never in my life had to exit an airport on a layover to re-enter again and go through the entire check-in process from scratch. There are no signs anywhere that tell you you will have to go through security a SECOND time once you're at the gate. I'm diabetic and need to have water on me at all times. I can't get dehydrated. I had no clue I woudn't be able to take the bottles of water I PURCHASED AT THE AIRPORT!!! with me on the plane. I've never experienced that in all my years of flying. No other airline or airport has ever made you throw out the water that you purchased at the airport. So I wasted my money there. PLUS, the only vendor that had any sort of appetizing food that I could eat as a diabetic was a cash only vendor. They took USD, great, but they were using a conversion chart from May 2017 (I was flying in March 2018) so the exchange rate was in THEIR favor. And they won't give you USD in change. They give you Philippine money in change. So I get screwed on the exchange rate on BOTH sides of the transaction. Plus, what am I going to do with Philippine money when I'm only in the airport for a layover??? So I'm going to lose money again to change it back to USD once I get home. Archaic. We are living in the 21st century. This shouldn't happen. The plane was sooooo uncomfortable for a 13 hour flight. The entertainment system at my seat wasn't working so I had to be moved once we were in the air. The new seat was so worn in, there was virtually no padding underneath my saecrum (butt bone) for the 13 hours. No foot rest, either. And the temperature in the plane fluxuated the whole time between hot and cold (although mostly hot). You should take some lessons from Singapore Airlines.....so much more comfortable in ALL aspects."

Cons: "The crew ran out of meal choices for those in the back rows. Then there were no hot towels again for everyone in the back rows. There were no apologies for running out of hot towels even when it was asked about."

Pros: "good crew and entertainment"
Cons: "stinky food, fat girl beside me taking up all the room"

Pros: "The staff was friendly."
Cons: "The airplane was over booked, there was not enough food for everyone, the food was stale and expired, the bathrooms exuded a stench to which you had to endure throughout the entore flight, there was not enough crew so requesting things took very long and we had turbulence for 90% of the flight, on a flight that was 11 hours long."

Pros: "the crew very accomodating.helpful,"

Cons: "I was notified once I arrived to the airport that the fight had been cancelled. This created a great inconvenience since I had a work meeting that I had to attend and was not able due to cancellation. I was moved to a separate flight within a different airline, which I appreciate but I still missed my work meeting due to the new schedule."

Pros: "Absolutely nothing."
Cons: "A Philippine Airlines check-in personnel did not fail to make my family feel extremely disrespected by treating us in such a rude manner at their counter. After verifying our information, she proceeded to tell us we had no reserved seats for our flight. When I told her we had seat numbers (thus reserved seats) when I checked their website the night before, she had the audacity to imply that we were lying about these mediocre seats! After speaking to the supervisor, she then proceeded to tell us that we should be thankful for the seats she was able to give us, WHICH WERE THE EXACT SAME SEATS THAT WERE LISTED ON THEIR WEBSITE THE DAY BEFORE. Philippine Airlines need to better train their check-in personnel proper customer service to prevent passengers from having such unpleasant experiences with their staff. Our check-in process would have gone smoothly had she not replied in such a snarky manner to us and implied that we owe her for the seats we had in the first place."

Pros: "This was my first time flying with PAL. I had read the reviews mostly good, some not so good but I decided to do it because I was going to meet my fiancee. Flew from LA to Manila and back. The flights took off late (which I later found out is called Filipino time LOL). The crew was AWESOME, the only problem was on the return flight I had some trouble getting a stewardess but to be fair EVERYBODY was hitting the bells to get service. The food was good and I liked the choices. I would DEFINITELY fly PAL again!!!!!"

Cons: "Nothing."

Pros: "Smooth trip"
Cons: "Narrow seat and no leg room"

Pros: "Easy and on time boarding ."
Cons: "My attendant Anesha Juan PR 112 June 5 11:30 am Manila to Los Angeles was too slow and 3x , food were gone when it's my turn to receive. Due to her slowness , other crew/attendant got other trays of foods from her cart and have it to the other side . I didn't eat breakfast because I am unhappy with the way she work."

Pros: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Cons: "There was nothing I didn't like."

Cons: "My flight lax- going mnla was very uncomfortable.. the plane was so small. No tv, movie and music.. it was an old plane of PAL.. i was upset and other passengers. But going back was better.. I'll rate them 5/10"

Pros: "Everything no complaints."

Cons: "It was fine."

Pros: "Direct flight"
Cons: "The crew is not very attentive. Everything felt dirty. No tissues in bathroom"

Cons: "the airport in Manila is terrible. Elevator broken so had to carry my carryon up 6 or 7 flights of stairs. Not enough seats for the voucher breakfast and the breakfast was mainly tiny and full of carbohydrates."

Cons: "Movie selection was marginal."

Cons: "For the ticket price- I think that it would be nice to have more comfortable seats as the flight is a long one and it would also be nice if the crew make their rounds to check on the passengers and ask if they are comfortable"

Pros: "Everything else was fine other than the comments as described below."
Cons: "Saw a specific female crew member ignore a passenger raising his hand and repeatedly saying excuse me to ask for a blanket, and she straight turned around to walk the other way. It's not difficult to get blankets from the overhead bin and with the possibility of other passengers asking, it's part of your job. A male crew member was attentive to the passenger after he immediately recognized the passenger's request walking through the aisle. This was from MNL to NRT. Also on one of the connecting flights (could have been same as above), the flight departed late because they allowed another passenger through that wasn't suppose to be on that flight on to the plane. They need to have better boarding pass scanners and /or the employees should pay better attention to that main detail. Air was really dry in the cabin, suggestion is to add some kind of humidifier in the plane to decrease dryness to the nose."

Pros: "Crew was courteous, attentive, and friendly Inflight entertainment was up to date with recent movies, tv shows, Food could be better"

Pros: "Crew was very polite and helpful. Food was enjoyable."
Cons: "Seat was uncomfortable. Got worse as hours went by. Business class in front of my seat sat empty the entire trip. I understand everybody cannot be upgraded but I paid extra for aisle seat and extra leg room. Maybe passengers that paid extra for seats could get an upgrade when available? It would have been a nice treat to be able to sit in a seat that was actually comfortable. I guess the padding gets worn down from all the passenger travel an that's understandable but for passengers with 13-15 hr trips, sleeping isn't an option really and the seats are just not soft enough. Perhaps a nominal $100 upgrade fee when seats are empty in business class? I'm assuming the reason business was empty is it's just too expensive? Maybe a price adjustment is in order rather than letting those seats sit empty? Overall, the flight was a pleasant experience. The seat situation was just a blemish on the trip. I will continue to use Philippine Airlines though probably in the future. Thank you."

Cons: "Boeing flight was changed to Airbus without notification"

Pros: "I like the flight times if they depart on time."
Cons: "They were 4hrs late and I missed my connecting flight. Ground staff said don't worry someone will assist you and provide a free flight. After arriving in Manila, they ground staff said sorry nothing we can do, it's impossible. I was stranded thanks to PhilAir delays and they refused to help me. I was on time to the airport, they were delayed big time and wouldn't help when they have the ability to help."

Pros: "The aircraft was new and clean. This is the only direct flight to Manila. The seats have very good leg room and good recline angle."
Cons: "They are always late. This is very fustrating. Many people missed connecting flights. The drink service is poor and infrequent."

Pros: "Nothing"
Cons: "Philippine Airlines airport was convoluted, no signage, no screens, horrible. Checked-in online to speed things up, but the ladies at the "Online check-in counter" was not there, and when they turned up, there were in training. Then the boarding gates/lounge. None of the restaurants accepted credit or debit cards (?). It's an international airport!?! Unbelievable. Once boarded, realised none of the seats had screens or any onboard entertainment unless you had downloaded the myPal app. It would have been handy if the check-in staff informed us of this. Then there were flight delays, with no explanation. No screens with any live updates. Nothing. Worst terminal on planet earth! Now the plane. It must be a plane bought from another airline who completed their 30 year lease of the aircraft, because it looked like from the 1980's or older. Falling apart, uncomfortable, toilets not working, dirty, run down. The air-crew were lazy and rude and were inconsistent. One would say they ran out of something, then the person next to me would ask another crew, and received what they requested (food, assistance, pens, etc). Horrible. The pilots rarely informed us of the flight updates. Just utterly horrible! I cannot believe I have to fly with them on my return leg back home :("

Pros: "We arrived safe. And they had movies."
Cons: "Terrible, terrible experience. We were weather delayed. Fine. Very inconvenient but have to accept it. However, THEY LOST MY LUGGAGE!!! The worse part was that they acted like no big deal, it happens all the time. And THAT is why I will never ever recommend PAL to anyone. It took them 4 days to get my luggage to me. No compensation whatsoever for their incompetence in arranging my luggage to fly along with me. They should refund 25% of the flight since they only delivered me, and not my luggage."

Cons: "Terrible service Unfriendly staff Couldn't leave the terminal with an 8 hour layover in Manila?!! Terrible terminal (Manila) Two and a half hour delay after boarding the plane without any excuse."

Pros: "The crew was nice."
Cons: "No leg space , hard seat, no entertainment tv (only a tv of the 80s every 10 seats showing same movie over and over for 14 hours. Terrible!"