|Flights arrive in||Newark|
|Flights depart from||Melbourne & other airports|
|Airlines||Air Canada, Air China, Air New Zealand|
Pros: Time!! All was on time! And arrived early !!
Cons: Pre-selection of seats,
Pros: On time.
Pros: We finally got to our destination
Cons: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.
Cons: Waited on aircraft for over one hour after boarding Flight attendants did not provide any updates or compensation for passengers sitting and waiting See tweets from other passengers on aircanada who experienced the same confusion, lack of updates, inattentive staff, pilot made very few updates and did not instruct flight attendants to do anything to make situation easier Delayed over an hour after we were told flight would be departing Offered pretzels Bathrooms were not cleaned after previous flight (garbages over flowing, stench, water everywhere) No air conditioning in flight Did not turn on wifi for the flight Will be filing a formal complaint and requesting a refund.
Pros: Great staff!
Pros: Crew is always friendly on Cathay. Cathay operates this flight.
Cons: They could have acknowledged my emerald status. They could have upgraded me to premium economy. That’s about all. It was a basic economy seat so not so great. Terrible space under that seat - blocked by video machinery.
Pros: Entertainment was good quality, and had a good variety of games and movies. The food was also pretty good, and provided pretty good headphones.
Cons: The plane departed 1 hour late, and arrived 1 hour 15 min late, and we barely made our connection on time. The crew gave full cups of drinks to the Chinese passengers, and half full cups to the people of other races. I was sitting in a row of 4 seats, and the person next to me couldn't get anything, so they asked me to get water for them. I asked for water for me, and tried to ask for water for the person next to me, but the crew member just ignored me. I asked her 6 times, and she just wouldn't pay attention to me, so the guy next to me didn't get water.
Pros: I missed my flight due to reading the time of departure wrong, military time. It was my fault.
Pros: Very professional flight crew
Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing
Pros: The flight waited for all the people to come on the flight before leaving.The food was good, and they didn't disturb sleeping passengers in the middle of the flight.
Cons: The TV screen was horrible, and half the time it didn't even work. The games said how to use the controller, but the controller that was there didn't even work. The crew needs to serve water and drinks a little more than twice in the 8 hour flight. And when the water and drinks are served,they should pour a little more than 40% in the cup. Dehydration doesn't make for a good experience especially when you have already come off a 12.5 hour connecting flight.
Pros: I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi.
Cons: I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch.
Pros: on time, crew were friendly
Cons: have to pay to watch movie
Pros: the staffs and the boarding experienve
Pros: Best inflight experience on economy!
Pros: Great pitch
Cons: All good: 777:300
Cons: 7 flight delays, over 1 hr 20 min to board, poor service, reboot entertainment system 4 times
Cons: Food at Air Canada. Very bad.
Pros: New "signature" business class is smaller than the old pod, but very functional layout.
Cons: Food created by Chef Hawksworth is mediocre at best.
Pros: Nice plane looks new
Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.
Pros: The gate agents and the gate supervisors were rude and condescending My reservation was changed mid air and even though I made it to the gate 18 to Houston on time and boarding was still in progress I was not allowed to board. I was informed a plane was not a bus that I could hop on anytime I liked. When I protested that I had a confirmed reservation I was calmly told. “We canceled it because we didn’t expect you to make it.”
Cons: I missed my Thanksgiving Holiday because some powers that be decided I would not be able to make a connection So instead of waiting to we if I missed it and rebook then, like a normal airline, they preemptively cancelled and denied boarding.
Pros: Service and biz check in
Pros: Best airline meal I have ever had in. 50 years of flying.
Cons: The seating configuration in business class
Pros: The attendants were very attentive
Cons: One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class
Pros: on time, crew were friendly
Cons: have to pay to watch movie
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