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Movies selection was great.

Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines.

Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water.

There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies.

I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections.

Quick boarding. Great entertainment system Good staff

Not comfortable seats

Great customer service! Checking in was very fast!

The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful

Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh

Nice new equipment A321 and FA always nice

Baording is always a cattle call, they attempt to go by rows this time but still a mess of crowding and shoving. The gate announced boarding and everyone jumped, then they tried to refuse those in line making it even worse. Poor gate agents!!! Then as always they blame manila teaffic for delays....so irritating. Almost an hour late...no reason it was sunny at both airports and this schedule is set weeks ahead and they still claim heavy traffic..ridiculous

cheap flight

delayed flight by almost 1 hour. no discipline officer to impose noisy and disturbing co-passengers

Pleasant attitude of crew.

Late...again!

Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

Fast boarding ND excellent service

Very limited moving space

At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

Delayed departure and delayed arrival. Landed at a different airport first (due to a storm?) and missed our connecting flight.

The flight /services

Food was okay

I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.

Airplane use to fly from Taipei to Ho Chi Minh old and dirty.

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

Good service and good beverages on the flight. VN Airlines is always my preferred carrier to/from Vietnam.

On time Very polite staff

Food. Food is Life

The choice of English language films were limited. I did not enjoy the food too much

Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar.

The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small..

On time and good service from. Cabin crew

Flight was normal. Nothing special. Flight wad on time.

Boarding didn't commence as started

Quick boarding, good entertainment

n/a

Great !

Check in and boarding was very efficient and timely

Turbulent flight

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

They checked our bags all the way through! Even with a 24 hour layover in Hong Kong

No complaints.

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

Service was excellent and seats were comfortable.

The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy.

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

On time.

Food

The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.

As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.

Ok time

No free drink

Crew on Singapore airlines were very helpful, friendly and accommodating.

They had 0 entertainment on an 8 hour flight. Tv turned off. One small meal after 20 minutes of flying. Would not fly with scoot again.

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

The flight was fantastic boarding crew were great and the onboard crew were very nice. I enjoyed the onboard wifi and the meal.

I didn't like that my gate and terminal numbers were changed so many times. It messed up the meeting of family. Also I really hate that there is not much leg room.

There was no clear indication that we were not allowed to check any bags. We had to check 2 bags at $230. Not impressed wth how this went. I’ll be booking direct next time.

No movies in thePR301

Everything, except I hope there was more legroom and wifi.

Cramp space, no wifi

i like the movies selection , dinner meal which was sweet and sour fish .

They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option.

The staff was very helpful especially because I flew with my 5 month old son. They were very nice. The seat had enough space.

The food was ok but could do better.