Find Cheap Flights from Melbourne to Tokyo (MEL - TYO)

Pros: onboard service was good

Cons: 17 hour delay

Pros: Yes crew and plane were ok.

Pros: Nothing

Cons: Food, be ontime, inflight entertainment

Cons: Ran out of chicken for the paid meal. Fish was terrible.

Cons: Nothing

Pros: Kind crew

Cons: Food is terrible.

Pros: Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections

Cons: Seat arms didn't fold completely back between seats.

Pros: The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!

Cons: The coach seats were wide enough, but a couple of more inches leg room would have been better.

Cons: I liked everything

Pros: Crew

Cons: Delays

Pros: Service was great on both sectors

Cons: Premium economy seat is still not comfortable enough in comparison with economy.

Pros: Staff very attentive not disturbed after meal The smiles and demeanor of the staff

Cons: The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted

Pros: That l got sms messages regarding my flight details and where to collect my luggage!! Awesome

Pros: Quick boarding, friendly staff

Cons: No TVs very basic.

Cons: No frills airline. Everything costs extra

Cons: Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual

Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them

Pros: The crew was really nice, saw them help several people put their luggage in the overhead bin.

Cons: There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee.

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

Pros: Best crew I have ever had

Cons: Leg room is too small.

Pros: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.

Cons: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.

Pros: We were in transit and I checking-in was orderly. Grateful for friendly crew.

Cons: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Pros: Staff was helpful pre boarding

Cons: There was absolutely no ventilation while on ground. It was so hot on the plane too!!!!!

Pros: No thing about this flight

Cons: Not good good on board they don't have variety of food no credit card accepted

Pros: Was kindly moved to exit row after inquiring at checkin..very nice agent. Very comfortable and great legroom...unlike the hideous crammed in rows behind. Boarded early wjich is unusual for this airline to ever be on time...then sure enough 30 min delay due t9 manila traffic?? This country needs a new major airport or updated traffic control and another runway! This pilot had the smoothest landing...the last few flights have been awful landings, hard and scary

Cons: Unsmiling flight attendants...what has happened? The ladt two flights ver sober looks, never smile?

Pros: No thing at all

Cons: Seats very small food disgusting ,they don't offer you any thing on board

Pros: The staff was all very nice and I always felt like they were doing their best to help. the situation seemed out of their control. It was nice of the airline to provide hotel and meal vouchers. (The meal vouchers didn't go very far at the Sheraton where all the food is very over priced.)

Cons: My flight was delayed 16 hours so I missed my entire trip to Fiji. This is devastating to me and I feel I should be compensated. Fiji Airways didn't notify me of the delay until I was already at the airport checking in so it wasted even more time and money. I bought this ticket because the flight time was convenient. Then it left at 3:55am which is the worst time to leave because I couldn't sleep beforehand and felt awful the whole evening and during the flight and after. To top it off the airline wouldn't check my bag through to my final destination. I was very unhappy with how this occurred.

Cons: Boarding a bit chaotic

Pros: Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways.

Cons: Food was average and I could not put my seat back slightly.

Cons: Nice crew. Newer airplane

Pros: Good

Cons: Was ok

Cons: Delayed departure. They were slow to board flight.departed almost an hour late. There didn’t seem to be a reason for delay other than poor organization and management.

Pros: The food which we didn't expect. The friendly crew. Ease from checking in to flight.

Cons: Nothing

Pros: Nice massage centre. Water on site. Coffee shops. Flight very full and uncomfortable

Cons: No towels in shower. Not very clean. Information desk not very helpful. No one to book sleeping cubicles—-very confusing

Cons: Ontario Airport for international arrival is confusing. I think this has to do with more the airport than the airline...although the airline could have helped too. There is no one to ask questions once you exited the security area. The signage is incorrect for airport shuttle to the parking lots. In order to get to the parking lot, one would need to first take a rental car shuttle to the regular terminal and then change to an airport shuttle.

Pros: Planecdmlty. Had the tow to myself! Food and crew excellent .

Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.

Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.

Cons: Would fly China airlines again

Pros: Crew very helpful. Seat roomy.

Pros: Service was excellent

Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane

Pros: Service was excellent. Premium economy seats well worth the few extra $$.

Pros: On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out.

Pros: Quick and easy service. Very friendly and polite.

Cons: None

Pros: First time trying the new inflight Wifi - great!

Pros: Leg room

Cons: Delayed almost an hour. Landed and had to wait in another queue to get off the plane. Been waiting 15 minutes on the runway. This is really ruining the only holiday weekend I get for months.

Cons: We arrived 3_ hours early to check in for a 12-22 flight but had to stand in line much longer than necessary because passengers who arrived late for flights that were departing were checked in before we were. We understand that the airline is trying to check in passengers for departing flights so they can leave on time but they need a better system to avoid penalizing passengers who follow the rules. Our flight was delayed 90 minutes, causing us to potentially miss our connection in LA. We were not provided any information in flight or immediately upon getting off the flight to calm our worries about missing the connecting flight. So we stood in customs and immigration lines hoping to make it. Only after we collected our luggage, were we told that we had been rebooked on another flight from LA to DC (our final destination). We could have been given that information in flight or at least when we got off the plane to avoid being stressed in customs and immigration. The airline needs a much better way to handle delays for passengers who are going to miss connecting flights.

Pros: food and service

Pros: crew was nice

Cons: food was dry

Pros: Crew's Services

Cons: Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor.

Pros:

Pros: New plane, nice. Entertainment system is good but limited selection

Cons: Gate very far away, a good 700 meter walk! And very long immigration queue.

Pros: Food still up to standard. Better then some flight from Thai Airways.

Cons: Entertainment system is way too old. Screen is small and very poor quality. The seat is also looked old. Service is below standard. I got my drink after I finish the meal. And don’t even think about refill or coffee. The flight attendants never come back before collecting the tray.

Pros: Nice plane. Seats fairly comfortable. Pleasant crew.

Cons: No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item.

Pros: Polite staff, safe environment.

Cons: Flight was slightly delayed and took off late.