Excellent service in business class. Well worth the slightly higher fare as it includes lounge access, additional luggage weight and a full hot meal on board.
Gate and boarding processes were handled smoothly and efficiently. Both (connecting) flights departed and arrived on time. The cabin crew seemed anxious and a bit stressed/rushed. Food service was OK, but the hot food dishes were poor quality.
HAVING ANNOUNCEMENTS FOR PEOPLE TO BOARD ACCORDING TO GROUP IS ESSENTIAL N ENSURING N CUTTING OF QUEUES, EXCEPT FOR PRIORITY CLASS PASSENGERS ON A SEPARATE Q
Seats were uncomfortable and the vegetarian meal was awful. Some of the entertainment didn't work.
It was good overall. At 6 foot 1 it's hard to say anything seat on a flight is comfortable but it would be nice to have more legroom. The meals were good but would have liked to get wine much sooner.
The aircraft was really old, the staff demotivated and the overall United airline service is horrible
Increase the number of available films, including variety. All other aspects were great.
Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.
food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...
Efficient like all the other flights with them. An outstanding budget airline!
The in-flight experience was excellent, the meals served were high quality and plentiful. The cabin and seats were quite comfortable. However, the Turkish Airlines ground staff were less than accomodating. We made a group booking in November 2025, including (at that time) and unborn baby. Travelled in July 2026 - you would think TA would seat a 'group' together, but not so. On our flights to IST from SYD our family was scattered though the cabin. No bassinet for my grandchild but they said they could provide one at an additional cost. Did we want the mother to sit with the new born? Oh, that's an additional $420 one way because the bassinets only fit in the seats with extra legroom. Want the father to sit next to the mother and child? Add another $420 one way! Ridiculous!
We flew business class and it was impressive. So comfortable with delicious food and very attentive and polite staff. Will definitely fly Turkish airlines again.
Three screaming and crying children in business class made it very difficult to rest. The crew made no attempt to address the situation. I might as well have saved the money and flown economy. The parents were oblivious to the discomfort their children were causing. The lounge in Istanbul is wonderful, but did not make up for the misery on the flight. My business class seat power outlet was broken and I have a cpap. The crew couldn't fix it or move me to better seat. Fortunately , the passenger in front of me allowed me to plug into his power outlet.
Crew were unfriendly, touch screen for movies didn't work very well, seats were tight and uncomfortable
With a 4 hour delay its was a very basic flight which was just bearable. We were offered food vouchers for the delay and then they didnt work, so that was annoying. Also poor communication about the delay which got pushed out 3 times.
Was ok except they send the baby trolley to oversize baggage office without telling me so we spent an hour looking for ir
For me it was a good experience… thank you Turkish Airlines
The internet was not working during the 10 hour. This situation was known by the cabin crew before the flight. If so, information should be given to passangers. Some people should work during the flight.
The flight was very dirty and the food was very bad
They were hand searching carry on luggage at the gate and I got hand patted down and wanded. We had been through security screenings twice already.. What was up with that? I had to remove iPad and Kindle from the cases too. Otherwise everything else was excellent. Would fly Turkish airlines again.
