Daily cleaning, installation of cabin HEPA filters on flights from Portugal to Perth
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Scores according to KAYAK customer reviews
Pros: "The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip."
Cons: "The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!"
Pros: "Staff was extremely nice and helpful"
Cons: "Mejorar las oferta de películas abordo"
Cons: "We had a three hour departure delay in Munich"
Pros: "The seats were comfortable, entertainment during the long flight was very good."
Cons: "Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!"
Pros: "Entertainment was good"
Cons: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"
Cons: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"
Pros: "On time"
Cons: "For some reason there were 4 really young children seated all in the same area. Kids will be kids, but perhaps spreading them out wouldn’t make one particular area so loud and disturbing. Boarding the plane I a more orderly way would also help."
Pros: "Friendly crew"
Cons: "The proximity of the arriving and departing gates"
Pros: "Very clean cabin, crew efficient and friendly"
Cons: "The sweet pastry is horrible, please bling back the cheese sandwich/ or similar."
Cons: "Luggage was lost."
Pros: "The crew was very accommodating. Entertainment was good."
Cons: "I wasn't aware beforehand that I could request a dairy free meal."
Cons: "Seats felt like Adirondack chairs..hard and no lower back support."
Pros: "Other than being too late it was everything ok."
Cons: "We had a very late departure but it wasn't anything Lufthansa could control"
Pros: "We were kept informed of prigresd"
Cons: "The food is not very good"
Pros: "Not much good to say about these connections when the Rome flight runs late."
Cons: "Way to close connection in Frankfurt to go from Terminal A through passport control and try to make it over to terminal Z- especially during spring break with all the school groups traveling. Missed my flight from Frankfurt to Houston."
Pros: "Great service. everything was on time, or early. overall pleasant experience."
Cons: "Nothing! No movement in Jedda while refueling, gets the flight conferr"
Cons: "We were 24 hours late for departure without warning. We only found it out at airport. Air attendant didn't take customer's complain seriously. When we asked if there were a choice for food. Answer was YES - to eat or not to eat."
Pros: "It was one of the best flight experiences in my life. Flights on time and suitcases delivered immediately."
Cons: "Missed my connection due to airline delay and was put on a flight 12 hours later"
Pros: "Great crew, comfortable space at the bulkhead seat"
Pros: "Smooth ride. Almost made up some flight time......"
Cons: "No entertainment, Two hour delay......almost missed our connecting flight."
Pros: "Great food and service. Business class lie flat seats are good for the sleep."
Pros: "Friendly crew."
Cons: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"
Pros: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Cons: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."
Cons: "Worst crew, at one point when they start serving lunch they left like 10 people waiting and waiting to be served also, they start to put together some lunch one by one, took maybe another 1/2 hour for some people to get food, i was the last one to get served but when they got some leftovers from some other people they put that on my tray for me, they run out of food in the plane, of course i refused the lunch but no other option for me was given, again WORST crew ever, never flight Lufthansa again, NEVER"
Pros: "Flight crew went above and beyond, great in-flight meals and entertainment. Overall smooth flight."
Cons: "Headrest too high for my short self!"
Pros: "The crew was nice enough and the food was ok. Crew was great and served water and juice so many times during the flight! That was really good!"
Cons: "Movie selection was old and many movies aren't of interest. I tried to purchase something on the plane and the card reader didn't work. Lufthansa should update those card readers! Seats are becoming smaller and thinner which means more uncomfortable than they were already."
Cons: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."
Pros: "The crew was really nice"
Cons: "There was no entertainment of course!"
Cons: "Canceled and delayed flights are unavoidable but deceitful customer agents is unacceptable. We will never fly Lufthansa again."
Pros: "Service was friendly and attentive"
Cons: "To italy united by Lufthansa had great Netflix shows, movies and better interface. This flight to Chicago was Germany based, so I understand the international choices, but there was very little to watch in the movie, tv and show categories. Otherwise all great!"
Pros: "Everything is great,will fly more with u people"
Pros: "Afterall I did get rice iso pasta."
Cons: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."
Pros: "The crew was great. The flying by pilots was great. The seats were ok."
Cons: "The selection of movies, documentaries and news was very poor, from my perspective. Typically, when I fly from Europe with other airlines, I have no problem finding something I would want to watch during the entire flight. On LH, I couldn't find a single movie I cared to watch. I watched a documentary. I tried to watch live news, but it was often unavailable."
Cons: "The head rests were very uncomfortable."
Pros: "goulash, chicken pizza, warsteiner, and wine"
Cons: "My movie froze 1/2 way through the flight and the crew could not reset it. I was staring at a frozen Jungle Book bear for 3 hours."
Pros: "The food was good, and crew came around several times to offer drinks."
Cons: "Kosher snacks were missing.."
Pros: "The problem was a family with 4 children who failed to parent their children which made this 7 hour flight a nightmare. Their children yelled, screamed and cried the entire flight and their parents did nothing. Their children laid in the center aisles, jumped up and down in the seats like a trampoline. They played with the trays like a toy repeatedly opening and closing them for fun. They tossed pillows at each other and the father handed them back to them to do it again and again. The parents didn't even seat their children in - the flight attendant had to do it. In our section there was no sleeping only total frustration. I love kids but sitting behind totally irresponsible parents made this return flight a nightmare while awake"
Cons: "Flight crew inability to handle unruly passengers"
Cons: "Baby cry all the way."
Pros: "the service,order, attention, human quality, punctuality. all in general."
Pros: "SAS and BA can do better"
Pros: "Priority boarding with small kids"
Cons: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"
Airlines flying from Portugal to Perth have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Portugal to Perth
Masks required on board, masks provided on flights from Portugal to Perth
Social distancing seating
Middle seats unavailable to book on flights from Portugal to Perth
Testing for antibodies, testing for symptoms for flights from Portugal to Perth
Waiving of change fees. Search flexible flights from Portugal to Perth