Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Hostile flight attendants. Second flight with Jose so much better. Arrived 1/2 hour early. Thanks.
The flight from PDX to New York was cancelled, and I got rebooked one day later. Because of this I missed a meeting at my final destination, EZE. I now need to stay longer in Argentina, and was told the tariff difference was $780 plus $150 penalty! I am not using my return ticket, and have purchased a one way ticket EZE-PDX for $606 with another airline. SHAMEFUL
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
Nice flight, nice crew but no cookie or napkin with my seltzer.
It got me where I needed it to; not much more. It had no competition so that was why I chose it.
Awful. I got stuck next to a person carrying a dog and behind someone with a dog. People need to board these dogs downstairs. The cabin is crowded enough with your pets
Flight from CLT to DUS via MUC ticketed by United Airlines and operated by Lufthansa. 2nd leg of flight from MUC to DUS was cancelled and no notification provided. At check in , Lufthansa agents at airport were unable to locate record and wanted us to contact United Airlines directly.
Got automatically assigned a middle seat, unless I fork out extra money for seat assigment.
Seats in economy were VERY tight for such a long flight. Food was pretty good, flight attendants were fine, it was just pretty uncomfortable.
Excellent as always. Had issues checking-in online. Please fix.
Flight was diverted to Canberra because Not enough fuel to circle on Sydney’s skies waiting for showers to pass. After that everything went wrong. It took forever to put fuel. Once back rolling, we stopped short of takeoff because crew had reached maximum work hours per shift. Back to gate we waited and waited in the plane with no water and no food - a total of 4 hours. Received contrasting news about the follow up of our trip. Finally we disembarked but our luggage could not be processed there as not enough custom agents. We ended up on buses and arrived at Sydney airports after a 3 hours trip. There we had to queue in line with 240 more passengers to file a lost luggage claim. We received the luggage after 48 hours, many of which spent holding with non-existent United customer service. Never able to speak to an actual person during those long phone calls. Finally on a chatline I could talk to a baggage agent, who filed another report as our luggage did not appear anywhere in their system. Thus it was surprising to get it back.
United requires seat selection in order for those booking together to stay together.
I was very fortunate it was not a full flight , so I had 3 seats to myself. Absolute bliss. Food very good. Except dinner desert was a sugar bomb. Can you provide yoghurt or some healthier dinner desert. Thankyou