|Flights arrive in||London|
|Flights depart from||Singapore Changi|
|Airlines||Jet Airways, Norwegian Air UK|
I was charged for the extra kgs, as per the ticket it was mentioned 23kgs of baggage is allowed on each ticket, but Jet Airways charged me extra amount on each bag, costing me another 7500 INR at the Delhi airport. I have booked 2 tickets from Kayak and both were charged extra. Horrible experience.
Long wait n time.but i would say that was negated as we reached half hour early...
Checked me in all the way to NYC & bags too - I didn’t have locks on my bags so the nice staff zip tied them for me. I only flew jet to Delhi & Cathay Pacific the rest but the jet guys were great- have an agreement with Cathay. Would fly Jet again.
Flight is n bad condition seats were not good
Food was great..and welcoming crew n great ground staff
Entertainment wasnt the best
Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.
I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.
Charged exhorbitant fees delayed the flight and barely apologized
Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.
Delayed flight and no food no water and less comfortable seats.
Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.
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