Daily cleaning, installation of cabin HEPA filters on flights from Stuttgart
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 29h 40m
The cheapest ticket to Australia from Stuttgart found in the last 72 hours was $1,064 one-way, and $1,439 round-trip. The most popular route is from Stuttgart to Melbourne, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $2,690.
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Scores according to KAYAK customer reviews
Pros: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
Cons: "Hi do veg meal could have been better and communication about my bags could have been better ."
Cons: "All services throughout the process need to be improved from the ground to on board"
Pros: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Cons: "Bathroom floors were often wet"
Pros: "Check in counter was helpful and friendly"
Cons: "Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!"
Cons: "The crew should be friendlier while they deliver their service."
Pros: "I liked that the tray table in Economy had a mobile phone holder"
Cons: "The seats were the smallest and thinnest I think I have ever sat in."
Pros: "Crew very friendly and helpful"
Cons: "Delayed because of a sick passenger"
Pros: "Crew was very nice and did what they could."
Cons: "Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat."
Cons: "The sound at my seat didn’t work so I had a a 14 hour flight with no soundtrack. I watched one Japanese movie with subtitles and then gave up"
Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Pros: "Good options for food including meals and snacks! Cabin crew was great."
Cons: "Crew sometimes a little slow responding to passengers paging from their seats."
Cons: "Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people."
Pros: "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."
Pros: "Smooth easy ride and great business class lounges."
Cons: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Pros: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
Pros: "Except for one time service everything else is good"
Pros: "There was nothing worth liking . Plane was dirty in side . Tray tables were broken. Used pillows without hygiene sealed bags. Toilets were missing basic supplies."
Cons: "Crew was aggressive and impolite even with senior citizens . There is no point in speaking English with senior citizen of Asian decent. Making faces and giggling among themselves with a sarcasm."
Cons: "Landed in JFK instead of JFK because of flight delay to hongkong"
Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
Pros: "Always consistently good.."
Pros: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
Cons: "Again, airport crew leaves a lot to be desired."
Pros: "Entertainment options were good, too bad my system want working right"
Cons: "My entertainment system was very jerky, as if I was streaming on a uggling show internet connection, so couldn't really enjoy anything they had. Asked for a reset and either it didn't help or they didn't reset. By the time I wanted to ask for another reset, we were getting served dinner as the carts were blocking the aisles. Didn't get seats together with my wife. It was a 3-3 seat configuration. No empty seats and I ended up sitting behind my wife, in the middle seat. So no window or aisle for either of us. :("
Pros: "The food was excellent. The seats were comfortable (even in economy) and tilted back more than other carriers, making it much easier to sleep. The flight crew were very helpful and concerned with passenger comfort."
Pros: "Entertainment choices, wine, charger"
Cons: "Food Choice and Alcoholic choices"
Pros: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Cons: "The security staff and their approach and way of communicating"
Pros: "The crew was very friendly for a change"
Cons: "When an aerobridge is used, boarding should be sequential to avoid pile ups. First the last rows should be boarded, and then the start rows"
Pros: "Boarded on time. Landed safely."
Cons: "Crew not very attentive to passengers. Seats are small and leg room is very cramped for a 13hour flight."
Cons: "... Service was awful during the flight, and the second flight was delay for long time ...."
Cons: "General boarding was first come, first served vs by zone or seats."
Cons: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
Pros: "The movie"
Cons: "More than 1 hr delay. I had ordered kosher food. They came to show it but it never appeared later. I complained and they broight it: the starter was frozen solid. Eventually i had a fish plate. Not too bad..."
Cons: "Mediocre online check in experience! Their website does not accept payments for "upgrading" to an exit row seat. At the time of check in the only seat left available was an exit row so I could not proceed. Also, their airplanes are not equipped with Wi-Fi - quite unfortunate when you're flying 16 hrs from HK to NYC!"
Pros: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
Pros: "No issues with airline just other passengers. Plane was older model but very clean. Noticed flight attendants cleaning washrooms frequently. Meals were timely and quite tasty. Even though did not partake, liked how there were snacks available."
Cons: "Boarding process was disorganized (no zones or group boarding, just everyone getting in line at once), but still departed on time."
Pros: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Cons: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Pros: "Cathay Pacific takes great care of you. The food is good (for airline food anyway), the staff is helpful, and there is a pretty good selection of free movies. I would definitely fly with them again."
Cons: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Cons: "Not enough bathrooms"
Pros: "I like the snacks and the ice cream"
Pros: "most of the crew was fine but..."
Cons: "one crazy crew member started banging on the restroom door and would not stop until I opened the door. ... simply because the pilot was telling us the weather in HK. So rude. Will definitely select another airline next time."
Pros: "Excellent, kind, professional crew and timely flight."
Pros: "Staff was attentive and pleasant."
Cons: "3 and a half hour delay at airport, with no compensation from Cathay."
Pros: "This plane was an Airbus 350. Seems to be the lated Airbus model. Business class section very much like the Boing 777, maybe a little better in some design modification of the seats."
Cons: "Difficult transit at the very large Hong Kong airport. Too much walking to got to document control to enter and leave Hong Kong."
Pros: "Very impressed with the quality of the entire experience."
Cons: "Wishing there was free wifi connect."
Pros: "flight attendants were attentive"
Cons: "boarding...I prefer zone seating rather than one big line...(but it went pretty fast)"
Pros: "The Cathay crew as always were polite and attentive to me. I love icecream. I love cake."
Cons: "Sometimes crewmembers were a little over rushed, skipping people for drinks and such, and not being particularly gracious when asked to back track (this didn't happen to me, but I witnessed it happening to others (East Indians, actually)). Economy is really cramped and awful for international flights. I wish I could afford better, but the step up in cost is beyond my budget. The food on this particular flight didn't seem as well prepared or presented as usual, but it was still ample serving and tasty enough."
Pros: "Seats extremely tight."
Pros: "Customer service on point. Great food, comfortable seats. Availability of 2 check in bags is helpful for those who traveling for a longer time."
Pros: "Everything went well"
Cons: "Flight delayed missed connection lost bag"
Pros: "I love the food and the movies"
Pros: "Everything- Most enjoyable international flight ever"
Pros: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Cons: "Delayed and boarding"
Cons: "Checking in on line was not available which invited a standby seat for an overbooked flight that was purchased 5 months ago. Probably Will not use or recommend Turkish airlines in the future."
Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Pros: "Nice to receive a tablet to watch movies despite not having screens. Good workaround."
Cons: "3 legs of my roundtrip were late by 30 min. crew was great however. Food was ok."
Cons: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"
Pros: "Good food, entertainment options, comfortable seat"
Cons: "Chaotic boarding process in Tashkent"
Pros: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Cons: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Pros: "The food is always good"
Pros: "Nothing jumped off the tracks. Every trip went exactly planned."
Cons: "thru Istanbul"
Cons: "The people smell very bad !!"
Cons: "there was no in-time update on information about flight gate. it changed 3 times. result is i missed my flight and next flight was offered at US$1200 for IST-KWI sector where total fare from Toronto - Kuwait was US$ 1000 staff at Transfer desk was not co-operative and Sales office was almost empty. only 2 person there to attend many stranded passengers. staff was very slow to work and no criteria to handle those need help on urgent basis. most of the staff do not speak English and very UNFRIENDLY"
Pros: "In flight entertainment is great! Good selection of movies, nice screens."
Cons: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
Pros: "Everything was great!"
Cons: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
Pros: "Very helpful crew. Entertainment choices of movies, tv, music was excellent. Got on and off the plane quickly which was very appreciated."
Cons: "Seats were stiff-too upright to get comfortable for a long flight."
Pros: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Pros: "The airline was very hospitable and efficient. All flights were on time, boarding and de-boarding were very quick and painless. Crew was extremely helpful and kind. Food was good, seats were comfortable, and entertainment was good. For the money and time spent on this flight we felt we got an extremely good deal and would take this airline again, and recommend."
Cons: "The planes were pretty warm/hot for most of our flights. I'm not sure if air condition was available, but I know some people asked. It did cool down eventually so they must have turned on air or fans, but I know the heat was on at some points which made it a bit uncomfortable for such a long flight."
Cons: "Steward refused my wife beer or wine saying he was doing food while still serving other male customers alcoholic beverages, steward never told passenger in front of my wife to put up his seat at mealtime. Seat comfort and service in economy are below other airlines."
Cons: "Leaving 2 hours late from Istanbul and arriving 2 hours late at SFO, jeopardizing the Shuttle pickup arrangement."
Pros: "I didnt receive my baggage."
Pros: "It was on time."
Pros: "The seats were comfortable"
Cons: "The entertainment system was not operational"
Pros: "Good service"
Cons: "They need better movies and music"
Pros: "Wide sits, great food, very organized. Very helpful stuff."
Cons: "It was just great"
Pros: "Comfort of the flight"
Cons: "The long layover in Istanbul"
Pros: "I like the service given and the space in economy."
Pros: "Flight Service, meals on board, entertainment system, comfort, kits. Service on board is great."
Cons: "Service at Ataturk Airport, this place needs to be improved, also booking system that will sell tickets with more than 24 hour layover without mentioning on the site, tricks passengers to idea that they are leaving on the same day. I got stuck in Istanbul for 24 hours, just because tickets didn't mentioned date of second departure."
Pros: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Pros: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"
Pros: "Friendly attendants, newer plane with comforts seats even in economy. Great food and amenities."
Cons: "Smelly passengers with body odor. Screaming, crying children that poo every couple of hours. A/C WAS INCONSISTANT drspite several complaints to cabin attendants."
Pros: "Crew is very flexible and accomodating to individual needs Food is good compared to other airlines Entertainment is programme is good"
Cons: "The screen of the entertainment programme is too busy to find things"
Cons: "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
Pros: "Got home."
Cons: "Kept us in line to board for 30 minutes. then announced a delay. No service due to short bumpy flight. Probably nobody's fault but..."
Cons: "The food is horrible"
Pros: "There was a full meal served. Free blockbuster movie."
Pros: "awesome services and food"
Cons: "food services time"
Pros: "Food was great as well as entertaiment."
Cons: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."
Pros: "Great entertainment system. Comfortable seats."
Pros: "Was very comfortable. l like it"
Cons: "Flight was delay and we are waiting in plane food was not enough good, no menu was provided, the plane was dirty..."
Pros: "Loved the nice service, loved fresh squeezed orange juice and that they offer home made lemonade! great food and really nice service. I just wish the spacing between rows would be better."
Pros: "Booking, price"
Cons: "A little easier site navigation- understanding"
Pros: "I missed my flight."
Cons: "Helped me get a different flight. I got zero help getting another flight. Or any credit."
Pros: "Space, seats, movies."
Cons: "I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good."
Pros: "Drinks served on flight. Comfortable seats."
Pros: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Cons: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"
Cons: "the flight was delayed by about 30-45 minutes"
Cons: "Canceled flight"
Cons: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."
Cons: "Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat."
Pros: "nice catering (free drinks is a pleasure), tickets close to the ones provided in earlier times"
Cons: "a bit delayed,"
Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Pros: "I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37"
Cons: "When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work."
Cons: "Small plane, a price for everything."
Cons: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."
Pros: "Stuttgart to Frankfurt was good.. ."
Cons: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"
Pros: "Used an Airbus 320 this flight, which is larger than the Bombardier and much better overhead storage. Flight is approximately 20 minutes and does not have any service such as food or entertainment."
Cons: "Flight left 10 minutes late. Making next connection is stressful since Frankfort airport is large and they do not schedule enough time. Security lines very long over 25 minutes."
Pros: "Very nice staff. Excellent entertainment options and food!"
Cons: "Arm room was a bit cramped."
Pros: "The Cabin Crew was excellent! Very impressed"
Pros: "In this day of continuous service cutbacks Lufthansa has managed to keep amenities that make long flights bearable. The boarding was early and efficient. Meals were decent and plentiful. Hot hand wipes were provided. Hundreds of video entertainment options and fairly friendly English speaking flight attendants. I recommend paying the small upcharge to choose seats with extra legroom. totally worth it on the long haul"
Cons: "Be there early. They board early"
Pros: "MRS-FRANKFURT on LH was awful but FRANKFURT to JFK was great for economy class. Flight attendant in my section was fantastic. Food was ok. Entertainment choices were excellent."
Cons: "When my flight out was canceled due to snow Lufthansa did not answer their phones despite hours of calling."
Pros: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."
Pros: "Nothing good to say"
Cons: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"
Cons: "Never made it and they knew several people were still in customs"
Pros: "Everything was great!!!"
Cons: "The crew attitude!!! Instead of saying "excuse me" she said "can I pass" she was rude"
Cons: "The security line at the Berlin airport was very long. It took almost 40 minutes and the airline was not providing information / assurances that the plane would wait."
Pros: "food and service"
Cons: "All good"
Pros: "Pleasantly surprised by the leg room for economy class--albeit I'm of small stature"
Cons: "Being on-board at the gate for an hour, due to a technical issue not meeting flight captain expectation"
Pros: "The service and the air hostess were very nice and kind"
Cons: "The chairs are not comfortable at all :("
Cons: "We were late, had to run through the airport just to catch our next flight"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "The crew was really nice"
Cons: "There was no entertainment of course!"
Pros: "The crew were very polite."
Cons: "Food could definitely improve, and so could the entertainment systems."
Pros: "Entertainment and food were good."
Pros: "On time"
Pros: "Ground crew very helpful to get connecting flight on time"
Cons: "Run to get in on a plane"
Pros: "Plane not full so we hat an extra Seat"
Pros: "The seats felt pretty uncomfortable after a few hours--they were much better on the Airbus 340-600. Pretty good leg room for a 6' person. The food was very tasty, and I loved that the utensils were real metal. The hot towels at the beginning and end of the flight were a nice touch. Lots of drinks too"
Cons: "The bathrooms were very small. The padding on the seat could've been better and it felt cramped when the person I front of me fully reclined their seat. Our overhead bin was used by the staff for storing cribs, so we had to use other bins."
Pros: "Outstanding cabin service from start to finish! Great, tasty food! Wide variety of beverages...and all beverages served "on the house"/complimentary. Comfortable, spacious seats, even in economy class seats. I haven't flown on many non-U.S. airlines, but when it comes to cabin service, Lufthansa blows away any U.S. airline I've flown on, including long overseas flights!"
Pros: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Cons: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."
Pros: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Cons: "Bus connection not a good idea with the enormous traffic on German roads!"
Pros: "The ease and non-confusion of the boarding process"
Cons: "There wasn't much entertainment options on this flight"
Pros: "Staff was friendly. They fixed my flight from Frankfurt to Denver and got me an aisle seat."
Cons: "Leaving late from BOTH legs on the way to England. :-( Being told in email that I was going to have an aisle seat on the flight from Frankfurt to Denver, but then on the day I was told I wouldn't."
Pros: "A short flight without complications"
Cons: "Because of the short time there was no service"
Pros: "Space and service"
Pros: "short and comfortable"
Cons: "They boarded everybody at once through a jetbridge made of glad. Very hot in there. You were stopped in a crowded jet bridge in 90 degrees for 25 minutes because they board everybody at once and it took time to get passengers into their seat."
Pros: "Plane was clean and the economy-class seats were relatively comfortable. Entertainment was good. Bathroom facilities on lower deck was a good layout, avoided the usual waiting in the aisles to use the restroom. The staff was friendly and the food was pretty good."
Cons: "Was not familiar with many of the drink brands, and the drinks differed from what I typically saw on flights, so would be nice to have some explanation of what they are (maybe it was in the in-flight magazine, but I missed it)."
Pros: "The customer service representative was able to get me on a flight that departed earlier due to its 2 hour delay."
Cons: "Friendlier crews"
Pros: "Very nice airplane and pleasant crew"
Pros: "The crew was very kind"
Pros: "The crew tried to be helpful but were equally frustrated with the ground crew."
Cons: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"
Pros: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Pros: "The crew was amazing, flight on schedule and good entertainment."
Cons: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Pros: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Cons: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Cons: "Flight got delayed 30 minutes"
Pros: "Nice staff and no delay"
Cons: "Instead of crisps maybe a bit of cheese or crackers"
Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Pros: "General flight journey"
Cons: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pros: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Cons: "Pay attention to passengers."
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "Nice aircraft"
Cons: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Cons: "not really"
Cons: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "Excellent service. A meal , drink and a coffee included which we were not expecting."
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "We got a meal for a 1h flight only"
Cons: "No entertainment but normal for this type of flight"
Pros: "Food was just fine, movie selection very good"
Cons: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Cons: "Bag was lost"
Cons: "They stole my money"
Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"
Pros: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Pros: "Easy boarding, plenty of room"
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "Everything - Checkin, crew, food, entertainment"
Pros: "On time."
Cons: "No negative"
Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."
Cons: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Pros: "The staff and crew"
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Cons: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Captain was updating us with the delay status."
Cons: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."
Pros: "it was fit on me"
Cons: "tap water for free?"
Cons: "Not force checking luggage. Not loosing tsa pre details between different parts of ticket. Allowing checking to both legs online, not just the first."
Pros: "Everything was impeccable"
Cons: "Nothing except the rude passagers. But that is out of the hands of the airline.."
Cons: "Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight."
Pros: "Gate was super close to the lounge."
Cons: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."
Pros: "The crew was great and seating an entertainment options were wonderful."
Cons: "Food. Other airlines in Asia have a far better selection of meals."
Pros: "They kept us up to date throughout the whole process"
Cons: "I could have had a seat next to my thirteen year old and I didn’t get my seat arrangements unit I was boarding the plane."
Pros: "The pasta was great"
Cons: "Movies with english subtitles"
Pros: "The crew was super nice and very helpful!!! Wine included was awesome."
Cons: "The boarding process was chaotic. My TV screen kept going in and out. We"
Pros: "We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair."
Cons: "All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you"
Pros: "The flight crew was good at keeping the guests informed. Plane was clean. Crew was polite."
Cons: "Boarding process felt like Ryanair or Easyjet. The crew kept the lights at full brightness even though it’s a night flight which made it hard to relax."
Cons: "I Couldn’t pre book a bag with BA prior to arriving at the airport. Faced an extra charge because of this. I tried to call. Apparently because I booked through a third party. So I went to the aorbitz website and tried to book an extra bag but just redirected me to BA! Disgraceful. So many other problems such as 2 hour flight delay then another 2 hours for the bags to come out."
Cons: "Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends"
Pros: "Friendly staff that helped me change seat after I landed in a middle seat."
Cons: "Food is bad. Did not like it one bit. Entertainment too limited, expected more from BA (particularly in the music area). Feels more.like a budget airline! Maybe London airport problem, but both flights from London (at the start of holiday and at the end) were delayed. Nearly missed my connecting flight to NZ. Overall: Resent experience with BA and London Heathrow airport was to the extend that my future travel won't be with BA nor through London airport."
Pros: "leaving the plane"
Cons: "Boarding a disaster. Flight delayed because crew had to offload hand luggage for 10 minutes. This should have been handled at check in or at the gate. Seat comfort way beyond a joke and they call themselves a premium airline. Food was out in row 4!!!! Seriously!!! Arrival at Heathrow, jetty broken and more delay."
Pros: "Crew was polite and helped a lot."
Cons: "Confusing information about the terminal in Miami. Terminal C does not exist."
Pros: "Sydney arrival amazing swift immigration and customs staff polite another step forward Australia"
Cons: "The BREAKFAST wow CHILLED egg and bacon sandwich it may have been delicious in 1956 on an old Viscount but really substandard is an understatement LATE too tight to speed up ie spend more on fuel which increases the stress for me as now we are really close to missing the next leg but praise be - arrival was amazing once we got off the plane see above"
Pros: "Boarding went fast, staff was friendly, security information on screen, so it was easy to follow."
Cons: "We had a 30 minute delay, didn’t get any information about why leaving late and why flying in circles over London... would understand if I would’ve known zhe reason."
Pros: "The flight itself was fine"
Cons: "The delay made me miss my connections, and cost me a day at a festival I paid a lot of money for and planned 6 months around. the options given by staff were not too helpful"
Pros: "very professional and classy cabin crew. The captain had excellent communication skills and it was a smooth flight"
Cons: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Cons: "Flew into 1 concourse a few minutes late had to go through security checks and run to make boarding in another concourse. No place to use the restroom along the way, I will avoid Heathrow at all costs when traveling in the future."
Cons: "Screens were difficult to maneuver. In some instances wouldn't open."
Cons: "Theres no entertainment and I had to run to my gate because the connection time is so short."
Pros: "Late taking off, but made up time in the air."
Cons: "For a long flight, it is very cramped."
Pros: "Great service, easy travel from Heathrow Terminal 5."
Cons: "Shame the complimentary drinks have gone, sign of the economic times."
Pros: "Flew Sydney to Heathrow and was very comfortable in my seat. Seemed wider than most and at 6ft 3 I had plenty of room to move my legs. Pleasantly surprised and actually looking forward to going home next week - just hope its the same 777 plane ! :)"
Cons: "The food was excellent - just not enough of it in between meals. No snacks offered and none that I could find anywhere! Will be making sure to bring some back with me on my flight ! Minor complaint on an otherwise excellent trip."
Pros: "The crew was amazing and attentive"
Cons: "It’s an older plane. Video screens are pixelated. Seats are cramped and I’m only 5’3. Boarding process was a mess. They used 15-20 minutes calling the first class and premiere class passengers. Then announce everyone else can board in 20 minutes. I ordered a lactose free meal and got curry with caramel cream, butter, milk stick for coffee and bread. Snack was a snack sized kit kat bar."
Cons: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."
Pros: "The food on the flight was good and the wheelchair assistance was good too."
Pros: "Glad the flight wasn't any longer!"
Cons: "We were seated at the back of the plane on all flights"
Cons: "Boarding was not well organized"
Pros: "The crew was amazing."
Pros: "The entertainment, food and crew were good"
Cons: "The seats on the 747-400 were less comfortable than the Airbus 300 going to London. The airbus also provided several more inches of legroom."
Pros: "The best part of the Stuttgart to London trip is speed of getting through the Stuttgart Airport - no lines and very efficient. And the fact that it is a jet (my preference over turbo-props)."
Cons: "No entertainment connections. Not even free coffee, tea, or soda. Very no frill. Even a small bottle water and hand wipes would have been better than nothing. Not much interaction with crew."
Pros: "Ticket agent was courteous, helpful, set up the positive vibes for our flight."
Cons: "Our experience was great,"
Pros: "Good crew communications. Polite service. Good food"
Cons: "Poor ventilation - too hot."
Pros: "Guy in the middle next to me had specifically requested and did not receive an aisle seat. He was 6'4" and 315 lbs and did not fit in his seat, spilling over into mine. I have never been so uncomfortable on a flight in my life."
Cons: "No. Space."
Pros: "Good, friendly cabin crew."
Cons: "Flight was 60 mins late due to ATC issues at LHR and baggage loading problems at FRA. Also bus boarding at FRA on a hot day."
Pros: "The welcome drinks and hot towels (premium economy) are good. As is the drinks trolley before meals. The seats are just OK"
Cons: "Major gripe is seat allocation we had several issues but the worst was being issued with a boarding pass and seats from London to Sydney only to have them changed to inferior seats at Singapore with the ultimatum "sit in the new seats or get off the plane". Excellent for customer relations, we won't be traveling BA again"
Pros: "Short flight so service was standard, was conked out for most of it so I guess it was comfortable :D"
Pros: "Flight crew was friendly and helpful."
Cons: "This was my worst flight experience in a long time...an anomaly from other recent BA flights. I was unable to sleep on the flight because it was so crowded. I ordered a lactose-free meal that was unbelievably horrible and from which I'm pretty sure I contracted a food-borne bug that kept me ill (as in sleeping up to 15 hours a day and running for the toilet) for a week after the flight."
Cons: "Our vegetarian food was not available as requested."
Pros: "1. MAA - Boarding - grouping should have been more professional"
Cons: "1. I had filled up API information & am an Executive club member. My India contact number is available on record. In spite of that I did not get SMS about flight ETD details or alert. 2. First meal was served about 1 hour after departure, which is Ok. The second meal was served after 8 hours, towards end of flight. 3. BA 36 takes off at ETD 05.30 & travels east. It is always day time as it flies."
Pros: "Boarding was good, flight was on time."
Cons: "No leg room, small seats...no surprises there!"
Pros: "Flight got cancelled"
Cons: "I can not comment yet, it will be unfortunately several hours before I take this leg of my trip"
Pros: "I liked how the Spanish Police Woman at the Passport station left her post at 6:50 am, with hundreds of people still on line for 0710 flights, knowing that her shift change came at 0700, to go "help" a pregnant woman who had fainted behind us! She did absolutely nothing to help out-but then conveniently was "replaced" by the next shift guy at 0700! What a farce!"
Cons: "Okay. We arrived at 0500 for our 0710 flight. British Airways had 3 or 4 stations open to process about 120 passengers-and the lines were painfully slow and inefficient. It was horrible. Finally, at 0630 we finished and then had to deal with the fiasco at passport control which was likely worse. You need to have more agents or kiosks so that people can print their own damn boarding passes. Get modernized! Stop being deliberately obstinate! Further, to charge passengers for coffee and poor snacks is abominable! No frills? Yeah, you can take that to the bank!!"
Airlines flying from Stuttgart have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Stuttgart
Masks required on board, masks provided on flights from Stuttgart
Social distancing seating
Middle seats unavailable to book on flights from Stuttgart
Testing for antibodies, testing for symptoms for flights from Stuttgart
Waiving of change fees. Search flexible flights from Stuttgart