So far so good but food and entertainment are not available for this flight
I didn’t get on plane. Passport being processed by consulate with visa application. Tried to cancel through underpricer after purchasing cacelling for any reason. No dice, they are thieves.
Very modern plane. Good seat spacing. Meals were good. Screens had tons of movies and worked
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
Average. Newark is a United Hub, yet a flight that is early somehow ends up getting late to the gate. Newark ATC needs help badly.
The flight was delayed, it took longer than anticipated because of weather, and they broke my luggage.
The reason I don’t fly United. No in seat entertainment for a long flight and inconsistent WiFi and entertainment available from my device.
The flight was delayed so the people from a late connecting flight was able to still make the connection.
Had a crying baby and a toddler behind me so it was difficult to get comfortable. Searing was tight even for a relatively small person like myself (5’8” 155). Fast flight but arrived so early the gate assigned was still occupied by another plane so we had to wait for about 20-25 minutes to get reassigned to a new gate and get over there.
Haven’t used United in a while. Was surprised with the free blanket and earphones. Service was great. Huge plane. 9/.row.
Any sort of gluten free snack option would be nice
Extraordinary service in business class, and very good breakfast and snacks. A really lovely flight.
Didnt realize i had bought a seat that couldnt recline. Not horrible as it was very short flight.
Very poor. Our special services attendant gave us incorrect information. I also was mishandled at landing. There was no wheelchair waiting. I fell deboarding the plane. Appalling!
Typically, I am always impressed with American personnel. These you run into the rude old hags that are still around. I can tell over my 40 years of flying with them, they have made strides in improving their attitudes.
The meals were mediocre and the alcohol selection was poor. I enjoyed the selection of movies and other entertainment.
It was great! Boarding and taking off on time, good crew—thank you!
The plane was very warm and the crew turned on the lights for the entire snack service.
The flight was as good as it gets when flying. On time departure and arrival plus no lost luggage.
I liked the onboard entertainment that allowed me to watch on my iPad.
Everything was made rather simple, so I appreciate that. All the people I dealt with from entering the airport in Jacksonville to my lonnnnnnng walk to my next gate in Chicago were excellent and very helpful.
Rushed, the boarding was a great deal like a Chinese fire drill.
Previous flight from Melbourne to Brisbane was late. I had 1 hr 40 min to get to the connecting flight. That was not enough time as I had to take a shuttle bus to change terminal. Then needed to get through security and customs. The airline was announcing my name to board at 9:10. The take off time was scheduled for 9:40 but I was again one of the last to board at about 9:20. Kayak needs to allow more time for these connections
Almost missed boarding, mass line up made me be the last person. Wish the announcement was more loud, didn’t hear what seats or zones were ready. Being last also made finding space for my roller bag. Fortunately the flight attendants made it work!
I can't say as it was cancelled and rerouted to Toronto. I had an unexpected 10 hour layover there. A new delay every hour, Flights overbooked. Misinformation given from registration to help desks. A long exhausting day of travel on the way home.
Good service was quite limited but that is due to short flight.
Missed flight to Kamloops with Air Canada. They did not hold the plane when I was delayed in security. Could not provide another flight for THREE DAYS. Provided hotel, however I had my husband come to get me. This needs to be compensated.
Minimal food offered (crackers). Had to clean the seat with a wet wipe because of dried food.
Full compliments to Captain for all four landing. Crew could be more polite and nice.
So smooth and easy! From boarding to arriving, we are very happy with our experience on air Canada.
