Guest reviews
Overall rating
7.1
Good
Based on 3,234 reviews
Cleanliness
7.3
Comfort
7.2
Pick-up/Drop-off
6.5
Value for money
6.7
Pros
"Car was nice, fast service."
(in 2675 reviews)
"Friendly staff, easy drop off."
(in 754 reviews)
"Counter- free upgrade, great price!"
(in 776 reviews)
Cons
"Didn’t have any cars available."
(in 130 reviews)
"Very poor customer service skills."
(in 167 reviews)
"Car smelled like dirty feet"
(in 250 reviews)
Recent reviews
Traveller rating
83
60
62
43
49
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
great car
car was great
car available
picked up the car
compact car
drop off the car
great price
friendly staff
car smelled
long line
great experience
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5.6
Pros: The car was clean and worked fine.
Cons: There were so many taxes and fees when I went to pick up the car that I was not expecting. The website said I would only have to pay like $50 upon pickup but it was far more than that.
review from
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4.0
Cons: Employee was very rude and when asked questions answered bothered. When asked why she was answering the way she was she got loud and started yelling in front of chicldren. Extremely poor service. Too expensive.
review from
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8.8
Pros: Very nice car, clean and new
Cons: They carve me more than expected.
review from
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8.0
Pros: Friendly staff. Changed cars with no hassles when my my original car had a strong cigarette odor.
Cons: Shuttle service from Laguardia drop off area back to rental office should be more frequent, waited more than a half hour to get a shuttle.
review from
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5.2
Pros: The car itself was nice
Cons: Check in took a long time and there was clearly no sense of urgency among the staff. We waited not only a long time to check out but also again waiting for our car. Service was cold and not friendly as one would expect but not super rude.
review from
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10.0
Pros: Everything went smoothly. The staff at the Thrifty/Dollar location at 20th Ave in Queens (near LGA) was very nice.
Cons: No complaints.
review from
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10.0
Pros: Yes
review from
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6.4
Pros: The car was nice. The parking lot staff was good
Cons: Ripoff easy pass unlimited deal 112 was only option or pay 15 on top of each toll for each toll. Ended up having to take the back roads. More for the principle than the price
review from
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10.0
Pros: Staff was extremely friendly
review from
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6.8
Cons: It took us 1.5 hours to get our car after showing up. They apparently had only 1 person on duty fetching cards despite it being one of their busiest days. It was extremely frustrating to show up on time and have to wait so long to finally get our car.
review from
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6.0
Pros: The staff was nice and the car was nice. It felt good to get to my destination.
Cons: Don't be fooled by the price. It skyrockets when at the rental place. If you didn't buy everything in advance booking isn't helping. Good to know.
review from
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9.2
Pros: Great car. Fast service
Cons: Customer service representative needed to be more friendly.
review from
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Where can I find Thrifty hire cars in New York?
312 Federal Circle, Thrifty car hire
Address
312 Federal CircleHours
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Phone
+1 877 283 0898Top tips for hiring a car from Thrifty in New York
- Standard rental cars from Thrifty in New York are around 54% cheaper than other car types, on average
FAQs about hiring a car from Thrifty in New York
What is the most popular car hire from Thrifty in New York?
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Thrifty in New York.
How many car hire locations does Thrifty have in New York?
Thrifty has 3 car hire locations in New York. Take a look at our Thrifty hire location map to find the best car hires near you.
Does Thrifty have a car hire location at the airport: John F Kennedy Intl airport (JFK)?
Yes
Does Thrifty offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?
Yes
Does Thrifty have a car hire location at the airport: Newark airport (EWR)?
Yes
Does Thrifty offer shuttle or airport pick-up services from Newark airport (EWR)?
Yes
Does Thrifty have a car hire location at the airport: LaGuardia airport (LGA)?
Yes
Does Thrifty offer shuttle or airport pick-up services from LaGuardia airport (LGA)?
Yes