Daily cleaning, installation of cabin HEPA filters on flights from Andalusia to Melbourne
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Scores according to KAYAK customer reviews
Pros: "All great experience!!!"
Pros: "Seats were comfortable but space was narrow"
Cons: "Please give space between front and back seats"
Pros: "Luxury, comfort and hospitality"
Pros: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Cons: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"
Pros: "I got a very good seat."
Cons: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."
Pros: "Crew were so good"
Cons: "Everything is good"
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Pros: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Cons: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Pros: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Cons: "Seat comfort was not very good.. and food was bad"
Pros: "Awesome leg room in economy. Helpful staff."
Cons: "Main courses weren’t all the great."
Cons: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Pros: "The Service is always great, entertainment system is great and the food is even good."
Cons: "I liked everything!"
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Cons: "The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight."
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Pros: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Cons: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Cons: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."
Pros: "Polite crew, food was pretty good."
Cons: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Pros: "Food was excellent. Service was excellent."
Cons: "Entertainment was limited."
Pros: "price, comfort, food"
Cons: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Cons: "Too many security screenings including the airline’s itself.!!!"
Cons: "Very old flight"
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Pros: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Pros: "Qatar personal ground services they did the best they could in a difficult environment such as GVA airport. Cabin Crew FABULOUS Quality of space GOOD Food EXCELLENT Looking forward in flying again with QATAR AIRWAYS Thanks Tony Manias"
Cons: "Although for some technical reasons the flight was considerably delayed, there was no action taken either by Qatar Airways or Geneva airport authorities to make the waiting more confortable!! The passengers of economy class and business class were all stacked in the same space (it looked more of a hangar...) Access to this space was only possible by stairs (No elevator - No escalator !!) No drinks offered, not enough chairs to sit and wait......etc The main blame is to put on Geneva Airport Authorities. This airport is a total mess From the moment one arrives at the airport area (access - parking - ..) till the moment of boarding... It should be boycotted by major and quality companies such as Qatar Airways and many others."
Pros: "Liked the in flight movie great distraction for the time."
Pros: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Cons: "Delayed for 4.5 hours. Extremely bad customer service"
Cons: "Some crews are not accommodating."
Pros: "clean airline, modern airplanes, good food, friendly service"
Cons: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Pros: "Staff were professional, food was good and seats were comfortable."
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Pros: "Good food, good service and clean planes."
Pros: "-Cleanliness -on time arrival"
Cons: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Cons: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
Pros: "I liked the crew"
Cons: "My first flight to DOHA was cancelled"
Pros: "Everything was excellent as I have come to expect. The business class seat was not one of those new diagonal ones, but made a full width flat bed, so I could sleep for a few hours. Food and service excellent."
Pros: "Even in coach the service is great. The crew is professional and courteous. Food is great too!"
Pros: "Nice flight attendants, frequent fluid services."
Cons: "There was no Wifi in the plane."
Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"
Pros: "Price and schedule"
Cons: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Cons: "The delay from Bahrain to Doha. We delayed around 30 min. On the plane before take off."
Pros: "The plane was neat, clean and the services was world class. I was made to feel at home with service always at my finger tips."
Cons: "Nothing to report."
Pros: "Not satisfied"
Cons: "Need improvements"
Cons: "The Seats were really old and no new movies"
Pros: "It's ok for business class. Crew and boarding is Pro smooth."
Cons: "Entertainment options are limited. Food could be better considering its business class."
Cons: "Foord service poor overall"
Pros: "Helpful staff"
Cons: "Bigger and more comfortable seats"
Pros: "On time flight"
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."
Cons: "Need more leg room even for regular economy seating"
Pros: "Same as above"
Cons: "Same as above"
Cons: "The food was seriously too small in portion! Had to go hungry on a full service 14hr flight!"
Pros: "Being time conscious"
Pros: "Not much - perhaps that we had booked the last row and only had two seats together"
Cons: "The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him."
Pros: "We were lucky to get the last row where there are just 2 seats."
Cons: "Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes."
Cons: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
Pros: "Same food offered on both trips was a bit disappointing"
Pros: "great plane, comfort, crew"
Cons: "Food and entertainment"
Pros: "USA customs done in Abu Dhabi"
Cons: "I will never fly or recommend etihad to any one of my friends or family."
Cons: "Food Asked several times for ice/water and it was not brought"
Pros: "I asked for dental kit and flight crew gave me one."
Pros: "The service was excellent overall"
Pros: "Great vegetarian food and good assortment of latest movies/tv shows."
Cons: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Pros: "Overall trip was fine but nothing to be thrilled about with it."
Cons: "-my longest flight was completely full and I was sitting between 2 good size men which was just not comfortable. -I asked if I can a seat swap but crew seems to not care much about it. -No snacks in between for a change. I asked for something to munch but there is nothing which they can offer. finally I had to ask for a fruit or something. I am sure nuts, crackers is something they will have on the flight. - they don't give out socks or toohbrush/paste or anything like that. no eye pad incase if you want to sleep peacefully. -crew was very frin"
Cons: "Seats and IFE"
Pros: "Having two seated aisle was fantastic for me and my partner because it meant we didn't feel like we were disturbing anyone if we wanted to get up and go to the bathroom and have a stretch. The chairs and leg room was okay, much better than our previous flight. You are fed lots of food so you never go hungry and the entertainment was good. Having USB ports to charge your phone or other devices is fantastic."
Pros: "Seat space"
Pros: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Cons: "Food and comfort of seats. Pretty standard long-haul experience."
Cons: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"
Pros: "The entertainment"
Cons: "Staff was rude and food was horrible"
Pros: "Very friendly crew and top of the line service and treatment! Excellent customer service."
Cons: "Flight was very delayed. I have been flying from DAC using various international airlines, none had this much systemic delay."
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Pros: "As above"
Cons: "As above"
Pros: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Cons: "Not a great choice of new films."
Pros: "excellent quiet A380 plane. Enjoyed the flight even in economy"
Pros: "Good value for money. Everything was fine."
Pros: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Cons: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."
Pros: "Fast track through passport control and customs and quick boarding. The crew made the long flight relaxing and comfortable."
Cons: "Dinner was great but breakfast was not as good."
Pros: "Staff were great."
Cons: "They ran out of toilet paper 3/4 in. Disgusting."
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Pros: "Chair was comfy"
Cons: "crew were unorganized & rude Videos were very old & not updated for long time at least 3 yrs old"
Pros: "The entertainment system was top notch and the plane was beautiful. Everything was comfortable and nice."
Cons: "We had a huge delay for security purposes. Which is OK, I am not giving mediocre ratings on that front. But instead because throughout the many, many hours that we were waiting for the plane to be rechecked, we were not offered even water. Throughout the waiting, it was the middle of the night and a lot of the food shops in the airport were not open. The crew knew that we were going to be waiting in the security area for many hours, even peanuts and water bottles would have been welcomed after the six hour delay."
Cons: "I've never heard of double booking an assigned seat! Don't ever fly with etihad, not worth it!!!!!"
Pros: "Food, comfort and Crew"
Cons: "The fact that they lost my baggage, together with the baggage of about 20 other people. This unfortunately seems to be the norm rather than the exception......."
Cons: "The seat did not reclined. My wife was pregnant 6 months with twins and needed to recline the seat. I think I would reconsider booking with Etihad in the future."
Pros: "The fact that the flights left on time and arrived on time."
Cons: "The seats were too uncomfortable, very hard and too small. The flight attendants were not very attentive. They did not make eye contact but when they did they were very nice, but with no eye contact it was not easy to get their attention."
Pros: "It got me from my home country to my destination."
Cons: "The movie selection was just mediocre...other airlines have much better (wider selection) & newer films. Also the flight attendants never woke me up for my 2nd meal, even though I very clearly used the sleep-mask provided that said "wake me up for meals" written in all over the front. I don't understand why this system was set in place if your cabin crew aren't going to use it...? Also did not like the mango custard -- was a bit weird. I'd recommend just plane/vanilla custard -- these flavors are much more widely appreciated by everyone. Mango is too quaint, even for those requesting hindu-vegetarian meals."
Cons: "Major delay in boarding. Then we had to stop at Mumbai for hours. No clear explanation was made. They didn't provide us wifi, we couldn't reach our families to let them know."
Pros: "Nothing it was just average."
Cons: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."
Pros: "leg rooms are good from Chennai to Abu Dhabi and in flight service was good"
Airlines flying from Andalusia to Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Andalusia to Melbourne
Masks required on board, masks provided on flights from Andalusia to Melbourne
Social distancing seating
Middle seats unavailable to book on flights from Andalusia to Melbourne
Testing for antibodies, testing for symptoms for flights from Andalusia to Melbourne
Waiving of change fees. Search flexible flights from Andalusia to Melbourne