Flights to Broome (BME)

Seemed like a good pilot - that's most important. Modern Plane.

1) The boarding from the rear/tarmac/stairs. 2) The officious attendant at check in. 3) The insane rule that a small carry on (that meets all international guidelines) cannot weigh more than 7 kg. 4) The pitiful beverage service (water/juice/coffee/tea) not even sparkling water. The price was high enough - not to have to put up with these issues.

Free entertainment was a pleasant surprise. Luggage check-in was another, my luggage made it from Perth to Queenstown even though the 2 fights were separate bookings and changed from Virgin to Air New Zealand.

NO legroom. Thank God for the short (3.5 hrs) flight. Tall people are definitely being discriminated against if we have to pay more for equivalent comfort.

There was no in flight entertainment system and no WiFi. No food onboard. No credit card use. All soft drinks were purchase only. Cheap and nasty airline. Onboard Crew are miserable, ground crew just as miserable. Won't use again.

I did not like anything at all

They have problem finding my ticket because they say delta rebooked my ticket and they don’t have the information. I almost missed my flight for that reason. I don’t think I will ever book with Virgin Australia again

Free entertainment was a pleasant surprise. Luggage check-in was another, my luggage made it from Perth to Queenstown even though the 2 fights were separate bookings and changed from Virgin to Air New Zealand.

NO legroom. Thank God for the short (3.5 hrs) flight. Tall people are definitely being discriminated against if we have to pay more for equivalent comfort.

Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.

Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.

I arrived home safely!

The hostess ran out of tea and when I asked for a top up she did not come back

The crew were friendly

The plane was freezing and no entertainment

15 hour flight and the crew walked up and down the isle every 3-4 minutes shining a flashlight in your face and over all the seats. I asked if this would continue all night and they said yes as it’s how they check on drunk passengers etc and that it was part of the aircraft safety. Was very intrusive and impossible to sleep.

There was no in flight entertainment system and no WiFi. No food onboard. No credit card use. All soft drinks were purchase only. Cheap and nasty airline. Onboard Crew are miserable, ground crew just as miserable. Won't use again.

I did not like anything at all

They have problem finding my ticket because they say delta rebooked my ticket and they don’t have the information. I almost missed my flight for that reason. I don’t think I will ever book with Virgin Australia again

Free entertainment was a pleasant surprise. Luggage check-in was another, my luggage made it from Perth to Queenstown even though the 2 fights were separate bookings and changed from Virgin to Air New Zealand.

NO legroom. Thank God for the short (3.5 hrs) flight. Tall people are definitely being discriminated against if we have to pay more for equivalent comfort.

Seemed like a good pilot - that's most important. Modern Plane.

1) The boarding from the rear/tarmac/stairs. 2) The officious attendant at check in. 3) The insane rule that a small carry on (that meets all international guidelines) cannot weigh more than 7 kg. 4) The pitiful beverage service (water/juice/coffee/tea) not even sparkling water. The price was high enough - not to have to put up with these issues.

This is my third time flying with Virgin Australia from LAX to Sydney return. I LOVE this airline. The staff at every point are friendly, responsive, professional and helpful. I loved the service on board. Nothing seems to be too difficult (this was refreshing as I have flown on many flights throughout Asia and America where the service ethic was not strong. Experiencing airlines such as Qantas, United, Asiana, China Eastern, British Airways, Southwest Airlines and many more). Food was good. My kids loved the snacks; chips, Weiss mango icecream, apples, Hawaiin chips etc. A big shout out for the friendly airline. Keep up the great service.

Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.

Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.

I did not like anything at all

They have problem finding my ticket because they say delta rebooked my ticket and they don’t have the information. I almost missed my flight for that reason. I don’t think I will ever book with Virgin Australia again

Seat space and leg room Food and service

Staff are always amazing

There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice.

On

The seat space is a bit small， there is too less Chinese and Japanese movies to choose from.

15 hour flight and the crew walked up and down the isle every 3-4 minutes shining a flashlight in your face and over all the seats. I asked if this would continue all night and they said yes as it’s how they check on drunk passengers etc and that it was part of the aircraft safety. Was very intrusive and impossible to sleep.

Good service

I arrived home safely!

The hostess ran out of tea and when I asked for a top up she did not come back

I did not like anything at all

They have problem finding my ticket because they say delta rebooked my ticket and they don’t have the information. I almost missed my flight for that reason. I don’t think I will ever book with Virgin Australia again

Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.

Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.

This is my third time flying with Virgin Australia from LAX to Sydney return. I LOVE this airline. The staff at every point are friendly, responsive, professional and helpful. I loved the service on board. Nothing seems to be too difficult (this was refreshing as I have flown on many flights throughout Asia and America where the service ethic was not strong. Experiencing airlines such as Qantas, United, Asiana, China Eastern, British Airways, Southwest Airlines and many more). Food was good. My kids loved the snacks; chips, Weiss mango icecream, apples, Hawaiin chips etc. A big shout out for the friendly airline. Keep up the great service.

Seemed like a good pilot - that's most important. Modern Plane.

1) The boarding from the rear/tarmac/stairs. 2) The officious attendant at check in. 3) The insane rule that a small carry on (that meets all international guidelines) cannot weigh more than 7 kg. 4) The pitiful beverage service (water/juice/coffee/tea) not even sparkling water. The price was high enough - not to have to put up with these issues.

Wheelchair assistance was excellent

Very cold in cabin

I arrived home safely!

The hostess ran out of tea and when I asked for a top up she did not come back

The flight was 45 minutes because they put on the burner

The fact that 8.30 flight is delayed 2.5 hours and they had no other aircraft available to schedule .

On time

Never ever EVER book thru byo jet. Business breakfast was shocking obviously budget driven not presentation nor taste. Who declared that Arab cheese was consumable. Never book thru BYO jet

Seemed like a good pilot - that's most important. Modern Plane.

1) The boarding from the rear/tarmac/stairs. 2) The officious attendant at check in. 3) The insane rule that a small carry on (that meets all international guidelines) cannot weigh more than 7 kg. 4) The pitiful beverage service (water/juice/coffee/tea) not even sparkling water. The price was high enough - not to have to put up with these issues.

Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.

Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.

I arrived home safely!

The hostess ran out of tea and when I asked for a top up she did not come back

This is my third time flying with Virgin Australia from LAX to Sydney return. I LOVE this airline. The staff at every point are friendly, responsive, professional and helpful. I loved the service on board. Nothing seems to be too difficult (this was refreshing as I have flown on many flights throughout Asia and America where the service ethic was not strong. Experiencing airlines such as Qantas, United, Asiana, China Eastern, British Airways, Southwest Airlines and many more). Food was good. My kids loved the snacks; chips, Weiss mango icecream, apples, Hawaiin chips etc. A big shout out for the friendly airline. Keep up the great service.

No hot drink. Only small amount of water.

Seemed like a good pilot - that's most important. Modern Plane.

1) The boarding from the rear/tarmac/stairs. 2) The officious attendant at check in. 3) The insane rule that a small carry on (that meets all international guidelines) cannot weigh more than 7 kg. 4) The pitiful beverage service (water/juice/coffee/tea) not even sparkling water. The price was high enough - not to have to put up with these issues.

This is my third time flying with Virgin Australia from LAX to Sydney return. I LOVE this airline. The staff at every point are friendly, responsive, professional and helpful. I loved the service on board. Nothing seems to be too difficult (this was refreshing as I have flown on many flights throughout Asia and America where the service ethic was not strong. Experiencing airlines such as Qantas, United, Asiana, China Eastern, British Airways, Southwest Airlines and many more). Food was good. My kids loved the snacks; chips, Weiss mango icecream, apples, Hawaiin chips etc. A big shout out for the friendly airline. Keep up the great service.

Another delay by 1 hour

I should only book qantas .... virgin are never in time.

The flight was 45 minutes because they put on the burner

The fact that 8.30 flight is delayed 2.5 hours and they had no other aircraft available to schedule .