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Pros: Boarding process was smooth.

Cons: Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp

Pros: The plane was new.

Cons: Smallest seats and shortest leg room I’ve experienced in a long time! They even charge for a cup of coffee, and anything else, other than water! I didn’t try to use the bathroom, but they probably charge for that, too!

Pros: Flights were on time

Cons: One little cookie for snack is nothing. Planes are old. Seats are uncomfortable. The movies app doesn’t work very well and it requires subtitles available for non English speakers

Pros: Seats were fairly comfortable. Almost all seats on planes are tightly crammed together.

Cons: More options of TV shows to watch.

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Pros: Quick access to the airport and gates

Cons: Free food on board

Pros: Lovely, friendly crew!

Cons: No seat selection available on line, so stuffed in the back. No place for luggage. No soft drinks on flight. Mexican chips??? What’s that about?

Pros: Everything

Cons: More food would have been better

Pros: Non stop flight

Cons: Staff not wake me up even after requesting they not wake me up to force feed a meal.

Pros: Entertainment and board WiFi excellent

Cons: Boarding was a surprise, at least 200 m walking in the light rain, no previous warning.

Pros: The cleanliness of the aircraft and the staff professionalism

Cons: No

Cons: Flight was late by 1 hr 20 mins, Latam should have informed us better on delays and resulting changes.

Pros: Good seat space, comfortable, on time arrival

Cons: The food was ok, not great. The plane was Very cold!!!

Pros: The pilots were polite and arrived early at destination.

Cons: Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???

Cons: As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else.

Pros: On time

Cons: Snack option. Plug in for mobile phone

Cons: They had no sandwiches for sale! No entertainment

Pros: The seat assigned

Cons: Not having to pay so much for a carry on luggage