Flights to Buenos Aires

Pros: Flight on time Departure & arrival

Cons: Two seats in every set of rows

Pros: Not much I can think of

Cons: Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents

Cons: They changed our boarding gate three times

Pros: Fast check in, friendly staff, left earlier

Cons: Chairs (knees in back)

Pros: Other legs of flight were worse.

Pros: Not much I can think of

Cons: Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents

Cons: The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate.

Cons: Full hour to drop our bags at ticketing. Otherwise great.

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: Good for a sheot flight

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

Cons: They lost my luggage

Cons: Full hour to drop our bags at ticketing. Otherwise great.

Cons: Cadeira dura

Pros: Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Pros: The crew was great but the seats were not.

Cons: Roomier seats and meals should be served a little bit closer in between

Pros: Great crew. Wine and cheese was nice.

Cons: Nothing. All good.

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Pros: The only thing I liked was the company of the people sitting next to me on the flight and the fact that we arrived safely.

Cons: The service at the check in counter could have been better. The online booking should have clearly stated that there will be a additional charge for check in luggage The crew on the flight used my overhead storage for their own bags and I had to put my bag under my legs. I barely fit in the seat

Pros: Crew was efficient and friendly

Cons: Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”

Cons: There were no healthy options available to eat on this flight.

Pros: Crew was very accommodating and sensitive to the fact that I was traveling pregnant and with a small child; more than other airlines I’ve been on recently.

Cons: There was a slight delay in takeoff and it seemed like very strict policies about baggage allowance on board.

Pros: The crew members were friendly and kind.

Cons: Usually your food is excellent, but our chicken was pretty dry this time. Loved having several options for meals and delicious Peruvian beverage choices. Overall, a great trip...

Pros: The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice.

Cons: It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere.

Pros: Excellent airplane

Cons: Food

Pros: Comfortable seats. Great crew

Cons: Food could be a little better and bathrooms bigger

Pros: Flight on time Departure & arrival

Cons: Two seats in every set of rows

Pros: Excellent airplane

Cons: Food

Cons: There was no free food.

Pros: smooth flight

Pros: Not much

Cons: Check in process was a nightmare. Staff was rude and unhelpful. Flight was delayed and staff mis-informed.

Pros: Nothing

Cons: Not to overbook the flight

Pros: Crew was great!

Cons: The time it took to open the door upon arrival

Pros: I don’t like

Cons: Because de flight was late;3 times they change the time for departure Finalmente they departure after 8 hours from arrive to the 1rs fly.

Pros: Everything is amazing

Cons: Everyone

Pros: smooth flight

Pros: Comfortable seats. Great crew

Cons: Food could be a little better and bathrooms bigger

Pros: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Cons: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Pros: Flight on time Departure & arrival

Cons: Two seats in every set of rows

Cons: They lost my luggage

Pros: Crew was great!

Pros: Crew is friendly, plane is new and clean

Cons: they charge to choose seats before hand, shouldn't be a privilege to do so

Cons: The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service.

Pros: I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?

Cons: The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!

Pros: Puntualidad

Pros: Crew is friendly, plane is new and clean

Cons: they charge to choose seats before hand, shouldn't be a privilege to do so

Cons: old airplane

Pros: My fellow passengers.

Cons: Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence.

Pros: Everything is amazing

Cons: Everyone

Pros: For an hour flight food or entertainment is not needed.

Cons: Baggage allowance.

Pros: My fellow passengers.

Cons: Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence.

Cons: I can’t think of any thing else you could do better. You really provide a customer first service. I will always fly Latam and advise others to as well. Thank you.

Cons: The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service.

Cons: They bumped 60 of us off the plane with no warning

Pros: Yes the crew was great and my veggie meal was great as well

Cons: The flight was delayed, I guess was not the airline fault

Pros: Comfortable seats. Great crew

Cons: Food could be a little better and bathrooms bigger

Pros: Other legs of flight were worse.