Low season | July |
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High season | December |
Cheapest flight | $923 |
The fight was about 2 1/2 hours delayed, but that was weather related. The flight was also overbooked. But we were in Comfort plus so the flight was fine for us.
The fight was about 2 1/2 hours delayed, but that was weather related. The flight was also overbooked. But we were in Comfort plus so the flight was fine for us.
Friendly flight attendants. Comfort plus seats were very comfortable and had lots of leg room. 10A and 10 B.
They split our family into two trips due to flight overbooking. Horrible experience.
West Jet has a horrible boarding process and the seats have no cushion.
Everything went smoothly. I didn’t like that when I booked in the main cabin my wife and I weren’t seated together. One would think when booking on an option that allows picking your seat. They would put you and your travel partner together. Had to call to get it sorted. They did fix.
On time departure, smooth trip, flight attendant told through passengers the gate we would arrive at and the gate our outbound flight was departing from. Early arrival
Big plane, long flight, absolutely no leg room and basically non existent air! I am 5”4’ and always travel Main Cabin, I was miserable on this plane and could barely move when we arrived in Cabo due to the cramped leg area!
I'm a larger, athletic guy (6'2", 260lbs powerlifter) and I found the seats incredibly uncomfortable with minimal leg room, especially in a window seat. Now, I full understand that being smaller may change my view but even if I was 80lbs less, my legs would be the same size and I was sandwiched between my seat and the seat in front of me.
Seats in first class on the E175 recline too far back. I was in 2A, and the man in 1A fully reclined almost the entire flight. It took 6-7 inches of space away from me and made it very difficult to work on my laptop.
I had a great travel experience as there weren't any delays and I was able to get to Mexico City on time for conference.
Plane a little late departing, but not an issue. The pilots humour when he said “I will try to make up some time…. I know a few short cuts to Adelaide” made the passengers chuckle. This is what makes Qantas “Australian”.
I have never had a problem with flying Qantas, so this flight was the same as any other.
After British Airways cancelled my London to Sydney and Virgin Australia refused to refund, there was no ways I would try Virgin Australia again, so it was Qantas - what a good flight experience. So much easier to get off an international flight and get a local flight without having to add extra amounts for baggage
The flight was delayed by 1.5 hours and most of the flights bags were not on the flight. Have also had no communication from QANTAS
I was thrilled with the bottle of water, blanket, pillow, earphones, and little packet of toothbrush, toothpaste, earplugs. I was very satisfied with the meals and snacks and drinks. I alao was very grateful to have a seat that backs up against the lavatory, as it made it very easy to get to the bathroom without being jumped in line, as so often happens in the airplane. Of course that was just a random strike of luck, but it really made a difference.
Food was great. Customer Service not so much! Flight Delays.
The plane was delayed about 3 hours so anything else is immaterial
It was so hot on the plane mixed with being quite turbulent and a rough landing. We all felt very nauseous for hours afterwards. Crew were lovely though.
For a long haul, the flight was good. We left an hour late due to a seat in business class not working. But they made up time and we still got in on time or even early thanks to tailwinds. The crew was friendly. The meals were okay, nothing special.
Internet on internation flights is a basic comodity. Very disappointed. Same entertainment that has been on for the past year. Update your content for frequent flyers
There were issues with the first segment but what really bothered me overall is that you rebooked me and put me in a seat away from my wife and then put her in another booking or boarding group. I don't like having to monitor every little thing you guys do in order to get what I paid for in the first place.
This flight was 2.5 hours delayed due to crew issues. This meant that we arrived after 2 AM. Very very inconvenient and we were not really kept well informed.
East Lounge in Denver was terrible. Turning away active military on orders? Really? Sad.
Terrible! After boarding we were stuck on the plane for 3 hours with no air circulation during a heat wave.
My flight was delayed and I was so worried I miss my connecting flights. Thank goodness for an amazing staff . Flight attendant was so helpful and very nice Calm me down and everything work out good I the end
Crew seemed annoyed by the fact we were there. Very unpleasant
The baggage handlers broke the handle on my bag that they put under the plane that I checked on the jetway. They traded it out for a less quality bag in Tulsa. But, they said they would try to fix it. Bologna! There was no fixing that bag handle. Someone didn’t care how they treated the bag.
The WiFi didn’t work and the seats are too close together. Very uncomfortable.
The customer service was excellent! Check-in, baggage check-in, boarding, the flight went very smooth.
All good except paid for wifi that did not work
The crew on the aeroplane were absolutely fantastic, very kind, very caring and very supportive. The food was good and the inflight entertainment was really good. When I went to collect my bag from the carousel, I was waiting a long time with the other passengers. Other than that, I am highly satisfied with everything else.
Gate check in of luggage was smooth at DCA and luggage came out fast in IND.
Terrible experience with baggage claim at CLT. Posted as arriving at belt 4 and screen there showed the flight. Waited for over 1.2hrs before someone randomly came by and said the bags for that flight had been dropped at CD1 an unknown time ago. There was no notification in the app, on the screens or by any airport personnel prior to this time. Waiting 1.2 hrs after a 2 hr flight for a bag you paid $40 extra to check is infuriating and disappointing.
We were redirected to a near by city due to weather and had to stay in the aircraft before flying to the original destination's airport. The whole delay added 3+ hours and were were not offered any snacks or water.
Delayed multiple times. Boarding was ok but getting off the aircraft was a mess. So disorganized with staff trying to help the elderly but completely blocking path for anyone else to move. Bathroom was disgusting, probably caused by one of the customers but staff couldn't care less to help clean it. No one wanted to use it since the floor was completely soaked so everyone just lined up the other restroom while the staff just chit chat with each other while looking at us.
LATE LATE LATE!!! Plagued by late AA flights on this trip. Such a drag. This one was by far the worst.
I think the seats on some of their planes are uncomfortable. You can be ok on a short flight of two hours but no more than that. The delays, and also the refreshments on the plane were not enough.
Ac was broken so we deplaned, waited 2 hours, taxiing for takeoff they said the plane would not fly so we went back to the gate and got a new plane which took another hour. In all a 4 hour delay for an 80 min flight.
Terrible, oxygen masks were deployed mid-flight. We returned to airport. Took additional 12 hours to get home.
We were delayed bc ground crew gave the flight crew the wrong paperwork. We taxiied to the runway then back to the gate to get the correct paperwork that no one bothered reviewing the first time we pushed back. Boarding was rude and stressful like it always is. Gate agents and flight attendants are all over 55 years of age, embittered by years of underpayment From AA leading to their passive agressive bitchiness for no reason.
My flight was delayed in Calgary and I missed my connecting flight to Cincinnati. I was rebooked on a flight the following day. I did not receive a food or lodging voucher.
Flight was excellent in all aspects, - comfort , food, drinks, service, entertainment. Inspite of the computer glitch, the flight was on schedule and flawlessly. Thank you, air Canada.
No entertainment - although it was a small plane, short flight. Had to check my small carry on bag which was inconvenient - I DID like that I got text messages as it moved through the cycle of pick up and dispensation at the baggage claim area. It gave me piece of mind to know it was moving along. I've had too many experiences of lost luggage (not with Air Canada) that I always travel light and with a carryon when possible.
Only airline we've used that only provides one checked bag for an international flight. The second bag addition was only available for purchase once you checked in and it cost more than other airlines. Will not recommend Air Canada ever.
Our first flight to Toronto was awesome. Especially because of the flight attendant. She treated my kids and I so well and was so kind to my little 5 year old birthday boy. The smiles and kindness she shared with us made it everything for my kids to fly with Air Canada. But our second connecting flight didn’t have any entertainment or TVs and the crew was okay. Not great but just okay
I could not check in on my AC app. You have a glitch in the system for multi dual passports. When entering Canada from NY I have to use my CDN passport. When I go back home from TO to USA I I have to use my US passport. Your check in system for my return flight would not let me enter my US passport and was not flexible. Demanded a resident number or another alien number That could not change to my US passport number. This did not happen before. Annoying had to check in with an agent. Please fix
They changed my flight twice. The 2nd time they changed it they did so the day before the scheduled departure and replaced the lie flat seat in a 777 to a 737. I paid extra to be in the 777 only for them to change it. Then the departure was delayed twice. The connecting flight was also delayed.
I was appalled to have to pay for just a regular seat when I went to book 24 hrs before my flight! Because it was only an hour flight I didn’t choose a seat from Grand Junction to Denver, but I did for Toronto and had to pay just to choose a regular available seat! In my 60+ years of flying this was the first time I have heard of this. Also, allowing people to bring on “huge “ suitcases, not carry on size, but much bigger, and then a large pack pack stuffed. So they take up all the room in the overhead bins and if we are later boarding, there is no room so we have to check our small carry on. I have already paid for and checked in one bag! I certainly will not choose to fly with United again unless it is the “only” airline available!
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
Cabin crew were great. Seats are criminal for tall people