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a completely full flight - felt quite carmped in, despite being on the window seat. Meal served could better. Surely different from pre-covid trips I used to take to and from Bangkok.

Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good

Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.

I was in a middle seat where I felt a bit too cramped otherwise the trip was good

Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.

The staff on the plane were attentive and friendly. The frustration with the cabin crew was that we were served second to special diet people. And, we were in economy section. The boarding staff was mediocre. Got scolded for requesting to sit with spouse on 14 hours long flight home. Was told they cannot break up families for us. Didn’t understand how we were denied sitting together as we are husband and wife. After many words of exchange, we were accommodated. Cleaning crew did a horrible job! Bathrooms were unsanitary or dirty from beginning of flight! Didn’t expect sparkling as its economy, but did except decent.

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

Headwind delayed our flight which wasn’t the airlines fault

The food wasn’t good at all. I skipped meals .

Food from Surabaya was below average but from Singapore is much better