Daily cleaning, installation of cabin HEPA filters on flights to Santiago
The cheapest airline ticket to Santiago from Australia in the last 72 hours was $1,165 one-way, and $2,030 round-trip on the route from Sydney to Santiago. The most popular route is from Sydney to Santiago and the cheapest ticket found on this route in the last 72 hours was $2,030 round-trip.
Santiago Airport is 14 kilometres from the centre of Santiago. View on map.
Santiago is served by Santiago Arturo Merino Benitez Airport, also commonly referred to as Arturo Merino Benitez, Comodoro Arturo Merino Benitez Intl, Santiago, Santiago Arturo Merino Benitez, or simply Santiago Airport. The airport code is SCL.
There are several global car rental companies such as Hertz, Avis and Europcar located at the airport in Santiago. It is advisable to organize your car online before you arrive and then go to the rental car reservation desks on the first level of the Central International Hall to collect your keys and be directed to your car.
The airport has space for over 4,000 cars spread over five parking lots. There are short-term, medium-term and long-term parking areas so you will be charged the best rate possible for the amount of time you are parked. All parking spaces are secure.
The Holiday Inn Santiago – Airport Terminal Hotel is situated immediately opposite the terminal building; no airport shuttle is provided because the terminal is such a short walk away. Another option, which is located next to the airport and does offer an airport shuttle, is the Hotel Diego de Almagro Aeropuerto.
You can take a taxi to downtown Santiago, but it is important to go to the Airport Ground Transportation counter in international arrivals first and request a reference for taxi fares before going to the taxi rank. Once you have the fare you can hop into a waiting taxi; the journey to downtown Santiago should take around 45 minutes.
Most visitors from Australia will not be allowed to enter Santiago. Travel restriction does not apply to Chilean citizens and residents but they will not be allowed to depart Chile unless they have exceptional circumstances. Parents or children of a citizen or resident with proper documentation. And foreigners that are in a matrimonial relationship with a citizen or resident with the proper documentation.
Read more about travel restrictions for Santiago
Visitors from Australia will need to quarantine for 10 days upon entering Santiago.
Visitors from Australia must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Santiago.
Health Declaration Form
The validity of this document is 48 hours.
Masks: Required in public spaces and public transportation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Santiago.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Santiago is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Santiago with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Santiago up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Cons: "More variety of options for the vegan meals..."
Pros: "Comfort as usual"
Cons: "No idea"
Pros: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Cons: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."
Pros: "Excellent crew!"
Pros: "Great customer experience is what look for in any service, ANA delivers this in abundance."
Pros: "Seats were comfortable, crew was good"
Pros: "The crew are great!"
Cons: "Not enough wheel chair at LAX! Waiting for wheel chair too long! Finally, need to walk by myself at LAX. Very bad service for wheel chair at LAX! Need to improve this service for elderly."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Cons: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
Cons: "The food wasn’t very good and the quantity of the snack meager. Worse, the crew refused to give a second roll to our 12 year old even which means that either they only have one for each passenger (and every passenger had theirs) or the crew are parsimonious."
Pros: "Staff were very helpful and very foamy and comfortable seat"
Cons: "No boarding zone number called in economy"
Pros: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Pros: "Take off and landing was smooth. Stewardesses were very helpful."
Pros: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Pros: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Cons: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Pros: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Cons: "Late boarding caused us to miss connecting flights."
Pros: "service..service..service and ontime performance"
Cons: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "Food & Entertainment"
Pros: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Pros: "The meals were healthy Japanese meals with lots of vegetables"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Cons: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Pros: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Cons: "There was nothing I did not like."
Pros: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Cons: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Pros: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Cons: "Very good overall. The entertainment could you a little more choices."
Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Pros: "Very nice flight attendants"
Cons: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Pros: "Great customer service and very kind staff!"
Pros: "Flight from Chicago had lots of leg room, Attendants are great!"
Cons: "Maybe come around more often with water/drinks and offer more movies and food choices."
Pros: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Pros: "5 stars all around 5 stars around"
Pros: "Food legroom service friendliness"
Cons: "Could not view flight info on map"
Pros: "Not much to complain about. If the snacks can be provided at the galley freely, that would be perfect."
Pros: "Great leg room, staff was very nice, food and entertainment was decent."
Cons: "Flight to Japan and to Vancouver was way too hot. Tough because I wasn't able to turn down heat or increase fan above."
Pros: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Cons: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Pros: "Great flight. Plenty of leg room in economy section. Attendants polite, helpful and made you feel like you their valued customer. Would fly ANA again when traveling their routes."
Pros: "I love the food and the girls was fantastic"
Pros: "Light food but breakfast could have been more substantial only one chicken sausage?"
Cons: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
Pros: "Was able to request a gluten-free meal for the flight"
Pros: "I flew from ORD to Tokyo and DEL to Tokyo. The flight was clean food was really good. What I like the most about ANA is the leg space in basic economy. The flight from Delhi to Tokyo was brand new 787-9 :)."
Cons: "The only gripe for me would be the movie selection. There are not that many choices."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "The food provided was tasteless"
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Cons: "Not enough English movies/tv shows"
Pros: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Cons: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."
Pros: "Business Class, seat 1L. Comfortable flight. Arrived well rested."
Pros: "Everything was ok"
Cons: "Meal for kids first"
Pros: "The flight was on time & smooth"
Cons: "Lots of kids yelling & some crying. Not something the airline can do anything about."
Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"
Cons: "Everything was great. Maybe more modern movies if anything"
Pros: "Getting off the plane"
Cons: "Had to pay for luggage. Had to pay for TEA...didn’t even have milk. No air con of the seat."
Cons: "Delayed 5h, missed all connections, no help from crew"
Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."
Pros: "Great crew comfortable seating on time. Good short haul flight"
Pros: "The comfort of the new Sears at economy-a class"
Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."
Pros: "LATAM is now a budget airline - don't expect any comfort, quality service or food"
Cons: "Too many people have carry on baggage that is too big, no space left in the overhead bins for those boarding last. Seats are too narrow, even for a person that is not particularly big."
Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"
Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"
Cons: "Plane was a Dreamliner"
Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."
Pros: "Wine and whisky"
Pros: "crew! just awesome"
Cons: "some people being to loud at sleep times."
Cons: "Luggage lost"
Pros: "All of your staff where very nice and kind."
Pros: "Personal on board is always great in LATAM"
Cons: "Personal at gate always suckin LATAM They lie in order to push their policies"
Pros: "I got to my destination safely and on time"
Pros: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Cons: "El espacio entre asientos....terrible, una verdadera lata de sardinas."
Pros: "The service on board is very good.when you have a business customer service is almost everything."
Pros: "Priority boarding."
Cons: "No airline lounge."
Pros: "I love this airline! Service, planes, food."
Cons: "Boarding was disorganized and confusing, no where to sit at gate."
Pros: "Good attention by the airline solved my problems"
Cons: "The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!"
Cons: "Comida, al llegar a mi ya no habían opciones."
Pros: "good flight. Good lounge in Santiago. Flight staff very good"
Cons: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"
Cons: "No Movie Screen"
Cons: "When I check in, they don't find my booking information. And let me to find out the solution. It's so terrible airline."
Pros: "They lost our bags in the way there due to their own fault. Really unhelpful throughout the recovery process which luckily did not take long."
Pros: "very professional and helpful staff."
Cons: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."
Pros: "Everything except departures line at JFK airport was great"
Cons: "Departures line at JFK airport was unusually long"
Cons: "Could not select my seat"
Pros: "Friendly crew"
Pros: "Space between seats"
Cons: "Latin service can come across as abrupt"
Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."
Pros: "Nothing stewardess mskstewardess"
Cons: "See above"
Pros: "Everything was seamless. Glad they are not on strike like Sky!"
Cons: "Everything was fine."
Pros: "The price"
Cons: "The crew seemed to ish they were somewhere else. I was in business class and had to beg for a drink after an hour of flying."
Pros: "Attention to passenger"
Cons: "Boarding was crowded and slow"
Pros: "Efficient with good snacks. USB charging plug was a plus."
Pros: "The crew was amazing the flight went well."
Cons: "I payed extra to be in premium economy and ingot put next to free upgrade and the flight was empty behind me so I had no room and I payed more just an unfair and ridiculous waste of money if I have people all around me and none behind me I shouldn’t have to pay for something if there giving it to the people so I get less riom"
Pros: "The choice of new movies!"
Cons: "On my side crew lady was almost rude, for sure not friendly nor smiling. A lot of space for improvement there."
Pros: "Crew was good. I slept and they didn't bother me."
Cons: "Nothing I can think of"
Cons: "They should let you know, at booking time, that seat 35J is smaller than the rest of seat in Economy class"
Cons: "American airlines conection left us behind. Have to wait 24 h for next flight in Dallas Airport DFW with no assistance of any kind, because of "weather conditions". It a shame, never again American Airlines."
Pros: "The crew was amazing! And the seat was comfortable."
Cons: "The over weight passenegers need to keep their arms and elbows, within their seat space. And not been inconsiderate and turn a light on at night, while they are sleeping and the other person next to them, is not, because of it!!"
Cons: "Full plane with no Main Cabin Extra seats left over = painful flight for someone over 6 feet."
Pros: "The legroom."
Cons: "There was nothing not to like."
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Pros: "High end entertainment system."
Cons: "Didn’t like the food. Could be better comparing to other airlines. There was no film that I wanted to see..."
Pros: "Very attentative crew"
Cons: "Charging for WiFi"
Pros: "Great crew, good food served several times. Entertainment was very flexible."
Cons: "F/a’s are haphazard and disinterested in their customers. Below average experience."
Cons: "The food is very tasty, but AA has not changed the menu in at least one year."
Pros: "We arrived safely. We were late but arrived safely. When we had to spend the night en route, the customer service desk was very kind and helpful."
Cons: "Crew was grumpy and very unhelpful Lots of mechanical delays Kept being assured we would make our connections despite leaving late. In the end we had to change our route in order to have a chance at making it to our destination that day. Even that didn’t work though; we had to spend the night in Charlotte."
Pros: "For the long flights business class is the way to go."
Cons: "Cabin crew seem frustrated and don't like the work"
Pros: "We hit a very bad bout of turbulence. They were concerned as to our wellbeing and comfort throughout the flight."
Pros: "My wife and I have flown on many airlines. This was one of our best experiences. All the staff that we came across were ridiculously helpful and very understanding. Despite us getting held up in traffic and running quite late, staff members of both American Airlines and Qantas were extremely calming and reassuring the whole way through. Flight was extremely comfortable and entertainment was fantastic. Made the trip really easy."
Cons: "Food wasn't the greatest. Barely touched the breakfast and dinner meal. Supposedly the flight had free wifi, but I honestly couldn't eat that to work for me."
Pros: "Audio was good movies can be heard and understood."
Cons: "No toillt paper,dirty not refreshed for a 15 hr flight. Back row neverhadfood choices and served cold coffee.should start at back also."
Pros: "El embarque fue rápido y ordenado."
Cons: "El vuelo fue operado por American Airlines. Era un 777 viejo, con pantallas antiguas, servicio de entretenimiento pobre, con películas que no se podían iniciar cuando uno quería."
Pros: "Like the drink & snack bar that is always open. Crew kept bathrooms maintained reasonably well."
Cons: "They were out of some of the drink and food options. The Vegetarian special meals were poor."
Pros: "The guy at the initial ticket counter was wonderful and took his time addressing my needs."
Pros: "QF operated by American Airlines. First time flying AA from LAX to SYD (typically do this trip once a year). Overall a good experience, much better than I was anticipating. They diid not charge for surfboard, which was great. Plane is smaller than Qantas Airbus 380, so boarding and getting off plane was quicker. Would fly again."
Pros: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Cons: "I can't think of anything."
Pros: "My flight was first class."
Pros: "Decent movies"
Cons: "Seats are incredibly close to one another. I'm pretty short (5'5") and I felt cramped to say the least. The food isn't great, it's okay but don't expect to be wanting seconds."
Pros: "I loved the Qantas plane that took us from LAX to Sudney. It was so quiet and smooth, and each seat in coach had very slight improvements , such as a head rest that moved, and cushions that atually felt comfortable. I think it was a new Dreamliner or something similar. AA should use these."
Pros: "Boarding was seamless."
Cons: "Food choices were horrible as was the food quality. Especially for an international flight. AA should be embarrassed that this is the level by which they operate. Entertainment systems were faulty. Many around me had to be restarted. And crew seemed tired and irritated. Willing to overlook the chairs that barely reclined but with everything else operating at a poor level, it was just the icing on the cake."
Pros: "Overall, it was a decent flight. Tucked way in the back, but no major issues."
Cons: "One flight attendant spent the majority of the flight flirting with the guy behind me. Another had a voice so loud that I could hear him through my earplugs and Bose headphones while trying to sleep on the overnight flight. I also don't like that I booked with Qantas and ended up on an American flight."
Cons: "My itinerary said 12pm departure from Sydney to Los Angeles. However, the departure time was 10:15am, and not on Qantas airlines, but on American. It was luck I found out about the changed time. Also, since the airline changed, it took extra time to find the correct counter to check-in."
Cons: "American Airlines isn't as friendly or accommodating as other airlines or staff."
Pros: "overall best airline I flew, steve"
Pros: "Crew was friendly, food remarkably good for coach."
Cons: "Seats were comfortable bu"
Pros: "Flight crew was fantastic. Pilot did a superb job. Whole flight was like sliding on glass."
Pros: "The crew was really nice, food was good, movie selection was also good."
Cons: "Too crowded. Too many seats made it too hard and inconvenient to get up to stretch out or walk around on such a long flight. Which is recommended to prevent blood clots."
Pros: "Most of the flight attendants were cheerful and helpful."
Cons: "One flight attendant may have been under the weather - not cheerful nor helpful."
Pros: "The seat was a lot better than the first leg. Also the entertainment screen worked."
Cons: "The food was okay but not that good, The male crew steward was very friendly with a couple across from me and gave each of them 8 glasses of wine, even without asking for them, He would just show up with two glasses of wine every 30 mins. All the lady's working were great and friendly."
Pros: "me and my wife, enjoyed the flight. flight crew served very very well."
Cons: "no complaint so far."
Pros: "Food was good"
Cons: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."
Cons: "Me cambiaron de asiento arbitrariamente, yo hice check in 24 horas antes para escoger los asientos que me acomodaban a mí y mi acompañante de 12 años ( los primeros) y resulta que por un cambio de avión me dieron los últimos al lado del baño. Lo que fue horrible, el olor, los pasajeros haciendo fila al lado de mi asiento todo el tiempo, sin poder descansar o estar tranquila. Comprendo que pueden haber descompuestos en el avión y cambiarlo por otro pero al menos al re asignar asientos deberían ver los lugares iniciales que tenía cada uno y no dejar a quienes habían solicitado con anticipación los primeros en el último, literalmente en los últimos puestos. Además la comida es bastante mala."
Cons: "The airlines cancelled my flight. I had an early morning meeting in Sydney so I couldn't fly out on the only other Qantas flight (which was 2 hours earlier than my scheduled). Spent 4 hours on hold with American and Qantas before being rebooked for the following day. Had to pay for another night's lodging and food."
Pros: "Great flight"
Pros: "I like the entertainment."
Cons: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."
Cons: "I have dietary restrictions and called Qantas and ordered a special meal. Little did I know I was supposed to call American Airlines so I never got a meal I could eat. Apparently Qantas doesn't relay the meal requests to American. Awful service!!"
Pros: "The entertainment system and wifi price were great."
Cons: "We prepaid to select our seats and when we went to check in our seats had been changed. No apologies or effort was made to fix the situation. They said it happens all the time. They should never charge for seat selection if they do not honor it! Total rip-off"
Pros: "Ok entertainment. "Bar" setup in the middle galley (water and juice) was nice."
Cons: "The seats are so very narrow that having extra legroom doesn't really matter - only a child or a very, very thin person will find these seats anywhere near adequate. Food (which went flying or falling into my lap as I tried to eat without elbowing my neighbor) was laughably bad, even the crew said they were embarrassed to be serving it. On that note, the crew did not seem happy with the airline, and agreed that economy on the 788 is one of the worst cabins they fly. Entertainment options were good, but when the person in front of you reclines, so does the screen, so if you want to stay more upright you can't really see the screen well. By far one of the worst economy experiences I have ever had. I will go out of my way to chose alternate routes in the future, even going via MIA to avoid the 788."
Pros: "The people were amazing. They were the sweetest people and were so eger to learn. I have never been so neverous. We experienced a place where I need to help the ppl of the island and hopefully make the experience better. Fijians are so generous and amazing I will be back"
Pros: "Flight was safe and early then estimates timd landing"
Cons: "Meal is not enough for older people (my mom over 60y) then i think that is not enough to adults too Meal is not good tatste like before when fly with quatas only No appetizer like before too fly with quatas we can eat 6 - 8 times include snack"
Pros: "So few people aboard. Allowed for great service by flight crew."
Cons: "Catering in COVID era leaves a lot to be desired."
Cons: "Economy seating legroom could be better for long-haul flight"
Pros: "We arrived safe. The crew was courteous."
Cons: "There was an entire row empty which could have been used to spread out. What a waste!"
Pros: "Very good no complaint at all"
Pros: "How the cabin windows were adjustable, great drink selections thank you!"
Cons: "One lady with a bob just hated her life working with a bad attitude, definitely made me uncomfortable"
Pros: "Wifi is expensive but at least it was available."
Cons: "Seats are uncomfortable."
Pros: "The view."
Cons: "Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early."
Pros: "Movies and drinks"
Cons: "More frequent service"
Pros: "Entertainment is excellent!"
Cons: "Seats are very close together but the flight is short"
Pros: "People caring for people. We flew for a familiar emergency and the personnel on board understood the situation and was very kind."
Cons: "Such a long domestic flight should have entertainment in business class at least"
Pros: "Comfortable airplane even in economy. All on time and good service."
Cons: "You didn't get my bags to airport on time and so I missed my connecting flight which was 90 minutes after my previous flight, I have an 8 month old son and you made us spend another 4 hours waiting for a flight."
Pros: "Good seats, service, express baggage handling."
Cons: "Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all"
Pros: "Food could be a lot better and healthier."
Cons: "Plane was not overbooked."
Cons: "I was seated next to an obese man who was racist and homophobic, and when I asked the flight attendant if I could move to the empty seat next to me because he was taking up a chunk of my seat, I was told “no” because I am not a united mileage plus member. not so nice! If i pay for an aisle seat I expect to be able to “sit” in the whole seat (and not to mention free from hatred)"
Pros: "Nice crew. Free tv for delay"
Cons: "Flight delayed and then boarded very suddenly"
Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"
Pros: "Very easy to do on-line"
Cons: "My United Membership was not reflected in this trip"
Pros: "The international flight was very good. Staff were excellent and very friendly."
Cons: "The international terminal at LAX is terrible as far as people being on hand or being able to offer assistance on getting to your next connecting flight. Getting 30 minutes to make a connecting flight that is on the other side of the airport with noone being able to tell you where your connecting flight is is almost impossible. The in-flight entertainment console was broken and was unusable during the flight. It would work for 5 minutes then glitch and the screen would flash until you stowed it away and waited 10 minutes to try again."
Pros: "There was no in-flight entertainment. I like when the planes have the TV's so you can watch."
Pros: "Flight was on time."
Cons: "Long flights should have something edible."
Pros: "Food for purchase"
Cons: "Waiting on the tarmac for 2 hours and not being offered food or drink or to be taken back to the gate"
Pros: "Exceptional service by the flight attendants."
Pros: "We toured the Boeing plant in Everett (Seatle.) I wish I had bought a T-shirt I saw in the gift shop. It read, "If it ain't Boeing, I ain't going.""
Cons: "Except in the row right behind 1st Class, the seats are kinda crammed (in.) On a commercial on one flight, during the spiel about safety, the movie screen showed about 5 or 6 cabin attendants putting up their trays in prep for landing. Tey all leaned forward as far as they could to reach their trays. I looked around. I could reach my tray with my arms at my sides. If the actual airplane had had it'w seats spaced apart as in the movie, the plane would have been fully loaded with some 35 passengers. I forgot what airline it was, maybe yours?"
Cons: "There was a lack of information the whole trip. We couldn't hear the announcements of the crew or pilot so we didn't know what was going on. When. The landing gear malfunctioned it took a very long time to hear what was going on. Then, upon deplaning, there was only one single gate agent waiting to help the flight. Very poor service!"
Pros: "That the plane got me back to the US."
Cons: "Flight crew should learn how to smile. In general, not even vaguely friendly. Food was the absolute worse I have eaten in many, many years ( I have millions of miles of air travel). Seats old and hard and extremely close together."
Pros: "The flight attendant let me put my guitar on the plane."
Cons: "The flight was an hour delayed."
Pros: "Personal, friendly service from the staff. Smooth flight and perfect arrival."
Pros: "We traveled with 4 kids and staff was great to make the flight as comfortable as possible. 787 Dreamliner was awesome"
Pros: "Lots of entertainment options and friendly crew."
Cons: "It was just a very long trip, so the seats became uncomfortable after a while."
Pros: "TV and entertainment"
Pros: "The crew was comfortable and friendly, overall cruisy for a 14 hr flight."
Cons: "We departed 1.5 hrs late, over a baggage discrepancy and had to return from the tarmac to the gate, which seemed unnecessary and probably had something to do with the same passenger they were calling every five minutes for over an hour before we even began boarding. We then arrived late, which extremely rushed my already super tight transfer in LAX and cause a lot of stress and frustration with the airline."
Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."
Cons: "Lack of leg room"
Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"
Pros: "United flights are always over booked/ full. But the crew always remains patient and smiling."
Cons: "The snack provided really could be improved with flights over 3 hours."
Pros: "We sat on the runway for an hour. We shouldn't have boarded if there was a long delay."
Pros: "My whole experience was easy and comfortable. A big thank you to the woman who helped me check in at the United kiosk in Sydney. She saw that I was struggling and assisted me until completion. The flight was uneventful, which is really good! I also had the entire row to myself which gave me room to spread out for the 13 hour flight. Great experience:)"
Cons: "The food was probably the weakest part of my flight from Sydney to Los Angeles. The eggs had no taste. I'd prefer a simple oatmeal or cereal for breakfast."
Pros: "On time departure and arrival. Luggage claim on time."
Cons: "Seats too small and i am a small build. No entertainment even if I paid for it. Always a line at the two bathrooms, need more."
Pros: "There was absolutely nothing to like about this trip."
Cons: "My first flight was delayed 2 hours due to a ground stop at the next airport. Upon finally boarding the plane for a second time, we sat at the Albany airport for abou 40 minutes. When arriving to the Newark airport, there was communication issues and no way for us to get to a terminal so we were stuck on that plane for 2 hours. While stuck on the plane my connecting flight got delayed twice then cancelled. Once finally in the airport, I waited an hour in line for customer service only to tell me they couldn't even put me up in a hotel because it was air traffic controls fault, even though NO other airline was down. They gave me a $10 food voucher, apparently that would fix everything. I had to put myself in a $130 hotel room and being a broke college student I wasn't expecting that. I will never fly united again, it was he worst experience I've ever had and one of the most stressful days. This airline is horrible."
Cons: "The gentleman beside me had 2 children with him but only purchased 2 seats. He and his children were in my lap and kicking me the entire time. It was a full flight so I couldn't change seats. I paid $330 for a FULL seat to myself, not so I could share the space with the people beside me because United allowed them to purchase 2 seats for 3 people. As a full-paying customer I shouldn't be the one to suffer because of it."
Pros: "I checked in by phone and was able to print out my ticket at a kiosk, quick and easy."
Cons: "When checking in by phone it can get a little complicated. When they ask your name the computer was not able to understand my last name, unfortunately."
Pros: "Left in time"
Cons: "The plane was so unbelievably hot. The air hardly blew out of the vents. Also, they left the lights on the entire time on a flight that left at 10pm and arrived at 12:30pm (11:30pm local time). It made for a very uncomfortable ride"
Pros: "Appreciated nonstop flight from OC to Dulles in under five hours"
Cons: "I did not appreciate having to await seats assignments at the gate when I paid for the tickets in May. My fiancé and I did not get to spend the flight together on the flight there. Coming back was smooth but through a different airline."
Pros: "The flight was on time"
Cons: "The drink service was late and the seats were small"
Pros: "I liked that everything was on time and there was no hold ups"
Cons: "Food ...... Did not purchase so can't say anything about it but no one minded if we brought our own. No problems"
Airlines flying to Santiago have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Santiago
Masks required on board, masks provided on flights to Santiago
Social distancing seating
Middle seats unavailable to book on flights to Santiago
Testing for antibodies, testing for symptoms for flights to Santiago
Waiving of change fees. Search flexible flights to Santiago